Rosewood Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Featured
Colton Sent on 05/23/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding, Rehearsal Dinner, Baby shower, all wonderful events we had the pleasure of booking with Rosewood.
From celebrating my wife and I’s moments becoming first time parents at our baby shower. Bringing family and friends together for a laid back rehearsal dinner, and finally tying the knot on my wedding day, I couldn’t be happier with my wife and I’s decision to book all of theses events with Rosewood Entertainment! The staff was professional and attentive, always going the extra mile to accommodate our needs. From decor to dining, our needs were always addressed and made a priority. The staff and venue itself deserve the highest praises and I can’t wait to come back for any future celebrations we might plan! -
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Kimberly Sent on 06/13/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rosewood Wedding Grand Success
My family celebrated a grand wedding success thanks to Rosewood. I felt like an honored guest surrounded by splendid outdoor and indoor settings and decorations, a great wedding feast and table arrangement, high quality sound system and music with videos on multiple screens with a super DJ, huge dance floor and indoor-outdoor venue for celebrating, all smoothly brought together by excellent Rosewood staff like Missy, Beth, Mark, and Gretch. I highly recommend Rosewood.
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Fawn Sent on 05/18/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Family Wedding
I attended a rehearsal dinner and family wedding for a nephew at Rosewood in late May. Mark and Gretch worked very hard with the couple to keep the event on budget while facilitating the couple’s vision for a whimsical event. The variety of indoor and outdoor door spaces allowed for a smooth transition between breakfast and photos in the intimate bridal suite, an outdoor ceremony under the gazebo, appetizers on the patio, a dinner buffet in the dining room, and dancing in the theater. The staff were professional, knowledgeable, and attentive to various requests. The video walls and sound systems were state of the art. A special thanks to Stephen, Missy, and Theresa for all the hard work and attention to detail. Thanks again to Mark and Gretch for providing the venue for such a memorable event. -
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Jill Sent on 05/18/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding❤️
Our daughter and son in laws wedding was perfect! Could not have asked for a more beautiful venue. The owners and staff were excellent. Highly recommended! -
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Wendy Sent on 07/14/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect for any event!
I have attended MANY events at Rosewood; starting with my niece's engagement party, to my mother's wedding, to my sister's wedding, to my nephew's wedding, to a co-worker's wedding as well as many enjoyable evenings at Sunset on the Patio! Mark & Gretch have always been professional and thoughtful hosts who demonstrate integrity and caring every step of the way. They value families and friendship, music and creativity! And the staff there at Rosewood is fantastic! They work very hard and are proud of their contributions to a rare and wonderful venue I hope everyone gets the opportunity to experience! -
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Dawn Sent on 07/05/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a wonderful event at Rosewood!
Rosewood is a beautiful spot for an event. We had an event there two weeks ago and it was lovely. The indoors are as nice as the outside! We were able to use the whole grounds. The music and the food were spectacular! Gretch, Mark and Missy went out of their way to accommodate us and make our event very special. We are already working on our next event there! -
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Kathy Sent on 07/03/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
as an Officiant
I have done countless weddings at Rosewood probably 15 or so meaning I have officiated that many over several years. Being in this position has allowed me firsthand contact with both the clients and their family members... The response of the clients I have served alongside Rosewood has been overwhelmingly positive for so many years. The people I have dealt with have been happy with their choice and felt very lucky to have gotten a date at this beautiful venue. The hospitality has always been top notch in my experience, and the way the clients are treated has been amazing. It has always been obvious to me that the needs of the couple come first. I am honored to serve alongside them in this capacity and will continue to do so proudl. I highly recommend this wedding venue as they will find ways to customize your dream event. I also have done funerals at this venue as well as corporate meetings with a nonprofit and every time the service has been wonderful. -
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Paul Sent on 06/29/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Daughter's Wedding at Rosewood :)
My only daughter had her wedding at Rosewood. It was a wonderful occasion at a unique and beautiful venue! I was so proud to hear our guests express how impressed they were with the facility. People said they felt that Rosewood just "wrapped its arms around them". The food was great, the sound system was perfect for all of our music selections, and they did a great job showing our videos and pictures in the Theatre Room and Master dining room. People just loved the beautiful bar, and all were happy with their drinks and the mixologists! When one of my sons gets married, I'll do my best to make sure that wedding is also at Rosewood - definitely a cut above!!! -
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Michelle Sent on 06/29/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Community Non-Profit Reveal Event
From start to finish, the event was a masterclass in excellence, showcasing the owners' unparalleled dedication and meticulous attention to detail.
As attendees arrived, they were immediately struck by the stunning environment. The venue had been transformed into a picturesque setting, perfectly blending elegance with a welcoming ambiance. Every corner was thoughtfully decorated, creating a visual feast that left everyone in awe. It was clear that no detail had been overlooked, from the beautiful floral arrangements to the perfectly curated lighting that added a warm and inviting glow to the space.
The event's organization was seamless. The owners and their team went above and beyond to ensure everything ran smoothly, demonstrating a level of commitment that was truly inspiring. Guests were greeted warmly and guided through the various exhibits and activities, each one more impressive than the last. It was evident that countless hours of planning and hard work had gone into making this event a success.
Catering was another area where the owners' attention to detail shone through. The menu was thoughtfully crafted, offering a delicious array of options that catered to various dietary preferences and restrictions.
Overall, our nonprofit's reveal event was a resounding success. The owners' commitment to excellence and their unwavering dedication to our cause were evident in every aspect of the evening. This event was more than just a showcase; it was a celebration of community, passion, and the power of coming together to make a difference. -
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4Ac7Da6E662881F217577B630F98Dc67A737D412 Sent on 10/23/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Astounding!
The perfect venue! Everything went so smoothly. It was the perfect day. I couldn't have asked for a better experience -
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Elizabeth Sent on 09/25/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Rosewood team and venue helped inspire the best wedding we could have imagined.
The Rosewood team and venue helped inspire the best wedding we could have imagined. The venue was absolutely gorgeous and allowed us to have a beautiful outdoor ceremony among the flowers and nature. The gazebo, the cobblestone walk to the gazebo, and set up were right out of my dreams. We got married on a hot August day, and of course rain was expected. That wasn’t an issue for the Rosewood team, who in a flash could move the festivities inside – we didn’t need to, but knowing that was an option was a huge stress reducer!
We loved the fact that everything was in one place – from the ceremony, cocktail hour, dinner, dancing and chatting with friends and family under the stars and lights. The outdoor patio and firepits are amazing – we love them so much we go back for other events! We had young kids and older relatives using walkers in attendance – and the team made everything accessible and accommodating. The flow of the event kept everyone engaged throughout the night.
The food was great, I only wish I could have tried more of it! We heard several people rave about the different options available – and we had a few chefs in the group too – so that’s high praise!
I can’t give higher praise to the Team who helped put the event together. The owners of the venue and our coordinator hold a special place in our hearts and are a big part of happy memories that we will carry with us for the rest of our lives. We had a few crazy requests and a few last-minute changes and they were rockstars and made everything happen seamlessly. My only critique is that they weren’t able to slow down time so we could enjoy everything just a bit more. The day goes SO FAST! I normally don’t gush, but seriously, they made everything happen PERFECTLY! We couldn’t have been happier with the final experience! It really was well beyond expectation!
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Macey Sent on 08/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
1 million stars
This venue was nothing shy of perfect. Every single staff member was beyond amazing. I could not have asked for a better place to host my wedding. The food was great! I had at least 50 of our 130 guests said it was the best wedding they have ever been to. On top of that, I didn't have to worry about a single thing during the whole day. This venue hardly needs any decorations because of it's natural beauty. Many of my guests mentioned that they will be back for the dinners/music that Rosewood hosts. If I could give this venue a million stars I would! -
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Stephanie Sent on 10/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Wedding!
I was looking for a venue that covered most of the bases but still allowed me to make decisions, because I was planning from out of state, and this one HIT THE MARK. I especially loved working with my coordinator (included in the wedding package) Dori Davis-Beck. I didn't realize how handy a coordinator is until I had my own wedding and I now know that I was in the best hands! She was extremely thoughtful and included special touches to our wedding day that were unique to us. She was attentive, organized, kind, and was always available to communicate with me when I had questions or plans. My wedding couldn't have been more beautiful and meaningful and it is thanks to the Rosewood team and Dori!!!-
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+3 photos
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Quality of service
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Mara Sent on 08/29/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent wedding experience! 8/28/22
We had an awesome experience at Rosewood for our 8/28/22 wedding!! The Director of Events, Dori, is amazing to work with and on top of everything! She was very professional, maintained excellent communication and extremely kind!! She was very attentive to our details and special requests and helped our day flow smoothly! We experienced some rain during our wedding, but the entire Rosewood team was extremely accommodating and flexible during our day! I would absolutely recommend this venue and team! Thank y’all again for everything! -
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Matt Sent on 08/10/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding at Rosewood
Venue was gorgeous. Food was amazing!! The staff was on top of everything -
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Andrea Sent on 07/26/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our best wedding planning decision
Where do I start?! Having the entire wedding start to finish in one space was something we didn't know we needed. It made the flow of the day run so much smoother than if we had to travel to multiple place. You will not find better sound quality anywhere else, it almost feels like you're at a concert during the reception. Our guests loved the patio garden, even after the rain! It was a true game changer, especially having an outdoor bar as a second bar. Mostly importantly, the team at the Rosewood are professionals at what they do. Every employee there is spectacular. This team works so hard and hustles throughout the night to make sure the bride and groom and guests had a seamless night. Shout out to Beth, Dusty, Diane, Falero, Gretch, Mark, and to all the servers and bartenders for all of your efforts from planning to party. We have received nothing but spectacular feedback from our guests. THANK YOU!! -
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Joanne Sent on 05/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful spot inside and out
What a team to work with. Happy guests from ages 10 to 92. Food awesome, sound system wonderful, everyone on the staff had it covered from start to finish. One guest noted that it was great to find a spot where people had permission to have fun. Hope for a sunny day as the patio is epic. -
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Victoria Sent on 11/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Ever!
I can't begin to describe how great my wedding was at Rosewood. I've gotten compliment after compliment about everything from the food, to the decor/general vibe, to the music! We had a significant amount of input into everything, if we wanted to, but Rosewood by itself clearly knows weddings. I was rarely super stressed during the entire planning process, because pretty much all the big ticket items are covered by Rosewood. By booking them we had our ceremony location, reception hall, catering, DJ, bridal suite, etc. We really only had to worry about hiring an officiant and a photographer. We could have done our flowers in house too! The only reason we didn't was to support a family friend who owns a florist shop. Everything went SO smoothly, and I know my guests absolutely adored the entire event. I had multiple people tell me it was the best wedding they had ever been to! And I know that's entirely related to the STUNNING venue, the DELICIOUS food options, and the efficiency and care of the staff. I wouldn't have changed a THING about our wedding!!-
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+8 photos
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Quality of service
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Leslie Sent on 09/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An absolutely perfect day!
My daughter got married at Rosewood on 8/31/2019. The day went perfectly! The staff was very responsive and flexible throughout the whole planning process. We had the flowers done in house and they were absolutely gorgeous! We elected to go with a sweets table instead of a cake and the guests loved it, everything was yummy! The grounds are beautiful and the vibe of the venue itself is very unique. Everyone raved about the food. Having the in house tech and music for the reception made it a great value also. I would definitely recommend Rosewood for your wedding! -
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Kara Sent on 09/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best venue!
I love Rosewood and all the amazing staff and extra things they provided for our wedding day. We had so many compliments from our guests on the venue, the food, the music and the flowers (all of which were done in house-which made for a lot of continence on my part). The staff was so friendly and willing to provide anything we needed. It was the perfect day thanks to them! -
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Jessica Sent on 07/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved how Rosewood was a one-stop wedding shop so we didn't have to find outside vendors for anything! That definitely reduced some of our stress. It is also the most beautiful venue we looked at, and it also happened to have the best prices we could find! We got so many compliments from our guests on the venue itself, the food, the outdoor patio, and especially the dance floor with the giant screen that showed music videos while everyone was dancing. We didn't need to bring in a lot of our own decorations because Rosewood speaks for itself. Everything is updated and has a rustic vibe. I had a very positive experience planning my wedding with the help of everyone at Rosewood, and I wouldn't change a thing about my wedding. -
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Jennifer Sent on 01/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Full of history, magical touches, charm & character “Millies Pancake House,” has been revived by Gretch & Mark Hladish & is now Rosewood.
Rosewood is surrounded by Wisconsin’s natural beauty: fields, open sky, different types of stone, trees, & flowers. Indoors there are beautiful chandeliers, beams, a romantic fireplace, an awesome bar, wood floors, the list goes on. It is all blended with a techies dream of digital back drops, big screens, sound (indoors and outdoors), a gazebo, patio with gas firepits, & lights. It blends the old & new naturally & beautifully!
We had a vision for our event. A winter scene, a festive vibe, decorations, amazing food, great music, sound, & lighting. Yet, we wanted a true Wisconsin coziness in the air for our guests.
Along with Mark & Gretch’s amazing team & connections, you can bring your imagination and dreams to the table, & Rosewood provides you with the right people & talents, & a platform & theater to make them come alive.
A Special Thank You to:
Mark & Gretch Hladish Owners of Rosewood, full of amazing talent & we are thankful to them for having the vision to create Rosewood.
Mark Hladish Sr. Sound Engineer
Beth Iverson Wedding Coordinator, calm, organized, we met twice prior to the event, available via text & email. Owns a local B&B in Lake Geneva, Humble B&B.
Shawn Slawson Technical Producer-is amazing. We relied so heavily on Shawn. We were married 5 months prior to our reception. We needed a venue that allowed our guests to relive that day with us. We had heard of Shawn, we had ideas in our minds for how we wanted the evening to go, & Shawn delivered!
Jeff Iverson Bar Manager, Steve Fairchild Bartenders fully stocked bar, mix great drinks
Dustin Grindle Building Administrator-always helpful
Chef John Schnupp and Chef Jesse Schnupp-Amazing food, guests are still raving!
Jo Hodgins fabulous florist Daniels Foods Sentry in Walworth, WI
Ryan Bensheimer Ideal Impressions local to the area, fantastic!
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Quality of service
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Maritza Sent on 11/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are the absolute BEST! I'm so happy my husband and I decided to get married here. It was truly a fairytale. They service provided by Rosewood was like no other. -
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Ashley Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If I could get married all over again, I'd do it all again with Rosewood! Our wedding was absolutely amazing! -
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Melissa Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We couldn't have been more pleased. This is a very special venue and everyone went above and beyond to ensure our daughter's perfect reception. Highly recommend Rosewood for your event. -
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Austyn Sent on 10/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great place to have a wedding unfortunately we had booked for a out door wedding but it rained so we had to shuffle inside and they did a great job with the transfer -
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Anne Sent on 10/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
MAGICAL. Rosewood was absolutely spectacular in every phase including planning and carrying out our dream day. It was an ideal space for our ceremony, reception & after party and every accommodation was made for us. We would do it all over again in a heartbeat at Rosewood. -
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Heather Sent on 10/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is like a dream come true. My guests have been raving about this venue and the service they received still. I could not be happier with how everything turned out. Mark and Gretchen are such wonderful accommodating people to work with. Shawn was so awesome putting together our marquee letters, great music and slide show which brought tears to everyone in the place and Jo our in house wedding coordinator was on top of everything the day of which made everything run smooth. Thank you Rosewood for making my dreams come true. You are truly a diamond in the rough. -
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Kaela Sent on 03/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is so impressive. We had only great feedback from our guests and the staff were all very welcoming and helpful. I would use this place over and over! -
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Sherry Sent on 03/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a Sunday Brunch for the bridal party, family, and out of town guests, the day after our daughter's wedding. Rosewood was the perfect spot to relax and unwind after a busy wedding weekend. We loved the rustic cozy atmosphere, and the scrumptious food stations. The Mimosa & Bloody Mary Bar was an extra special treat for our guests. The staff made us feel at home, and attended to our needs from the planning stage to the completion of the event. We enjoyed working with Mark and Gretch. A definite must, if you are planning a wedding in the Geneva Lake area. -
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Kim Sent on 12/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They will go out of their wedding to give you your dream wedding! -
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Jeneal Sent on 07/11/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at Rosewood was a picture-perfect day!! We could not have asked for a better venue to celebrate our wedding for both the ceremony and reception! Rosewood was a fantastic place for our outdoor wedding, with a beautiful gazebo as the backdrop. Then the reception hall is absolutely gorgeous! It is has a rustic feel, with beautiful wood finish all around, but at the same time it has an elegant feel because there is so much attention to all the little details in the decorations. Everything from the light fixtures, to the stained glass window behind the bar -- it is just a beautiful venue through and through. It was perfect for me and my husband because we didn't have to break our budget with decorations, because the venue itself is just simply gorgeous! We had so many guests comment on how lovely the venue looks, and the pictures turned out stunning!
Of course, the staff were absolutely wonderful in helping with all the details in preparation for the wedding. The whole staff made every step of the process easy for us. Rosewood helped us customize our day by suggesting local vendors and crafting a custom menu for our wedding. And let me tell you, the food was DELICIOUS! Chef Schnupp did a fantastic job creating a diverse and tasty menu, and our guests loved the unique flavors. This isn't just your typical "wedding-food", I mean it is top-notch delicious stuff! The chef also designed our cake, which was extremely tasty as well.
Rosewood has beautiful lighting to set the mood both for dinner and the dance floor. The lighting on the dance floor was awesome to dance to!
Being one of the first few weddings at Rosewood, my husband and I could not have been more happy with the services we received from Rosewood! If you're looking for a place that is different than your typical "banquet hall" or "resort style" which is typical in the Lake Geneva area, I would highly suggest you look into Rosewood! -
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Austin Sent on 04/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were the first wedding at this venue back in October. I couldn't be happier that we chose to take the risk booking a new venue to host our special day. From Mark and Gretch who cultivated the concept of Rosewood, Pat who worked with us so professionally on making the sales portion very hospitable, to Beth who dropped every thing the day of our wedding to take it out of our hands and make it inspirational for our guests, I reccomend this venue 100%. The interior and exterior is breathtaking and captures the beauty of vintage and rustic with a perfect twist of the modern culture every 20 something loves. Rosewood worked so hard for us to have a special day and they continue to do the same for others. -
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Jody Sent on 10/11/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I knew before even seeing the place that this was going to be it. The venue is ABSOLUTELY gorgeous!! Gretch is so wonderful and really informs you on the property and all the changes they have done to make this a very unique, rustic elegant space. If you are familiar with the Delavan area, this use to be the old Millie's Pancake House. If you are looking for a venue that is just beautiful and different from the standard "hall" you need to check out Rosewood. Wedding is May 2017 and we couldn't be more excited. -
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Donna Sent on 08/08/20254.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great Venue!
I want to thank the Rosewood team for all their work to create a warm and wonderful atmosphere for my daughter’s wedding. Our guests enjoyed all the different spaces at Rosewood and fun was had by all! -
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Chris Sent on 08/03/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best of both worlds
With the combination of elegant indoor and breathtaking outdoor settings, this venue was absolutely perfect for our family and friends. It was a rainy day and they were extremely flexible in waiting until 2 hrs before the ceremony to make the decision on whether to move the ceremony indoors or leave it outside. We had so many people tell us that the food was delicious and there was plenty of it. Everything was done through the venue - location, food, desserts, beverages, music and floral. Made our lives SO MUCH EASIER than dealing with a bunch of different vendors. **the photo included was not taken by our professional photographer ** -
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Kalie Sent on 08/02/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Versatile and perfect combo of modern and rustic
Rosewood is full of surprises. Around each corner is a new specially appointed area. The bridal suite, patio and bar were our favorites. Only needed minimal decoration to tie in some color with the already gorgeous setting.
The staff feel like family and are eager to help in any way they can. A couple months before our wedding we switched coordinators (from Jen to Dori) but it was a seamless transition. The food was tasty and offered something for everyone.
We only wish we could do it all over again.
Luckily they host events outside of weddings. So thanks we will be able to come back and relive such a perfect day. -
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Shannon Sent on 06/17/20224.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Venue
I have traveled all over the world and Rosewood is now my new favorite place to visit, seriously! From day one of visiting Rosewood, my husband and I felt the love from all of the staff, and we fell in love with the venue and the atmosphere it creates. The dining room and indoor bar are absolutely stunning. The outdoor patio was the most unique selling point of this venue in comparison to all the other venues we visited in the southeast region of Wisconsin as well as Milwaukee. The staff are so kind and friendly, it's a real family atmosphere there. There is a gazebo outside for your wedding ceremony with a nice long aisle for the bride to walk down, or there is an indoor option as well. We had to postpone our wedding twice due to covid and the Rosewood team was SO understanding and accommodating! Speaking of the team, most of the vendors you would usually need to outsource, are in-house over at Rosewood! They have their in-house chef, waiters, bar staff, florist, DJ, etc. We live in London (but I am originally from Wisconsin) so having this one stop shop made planning a wedding from across the pond so much easier. All we needed to find was a photographer and videographer!
Our wedding ended up being perfect. The food was great, their bar and wine list was a big hit with our guests, the aesthetic of the venue is already so gorgeous you don't need to decorate it at all! We had a lot of international guests from the UK and Europe and they all loved visiting this part of the world and experiencing a bonfire with s'mores. Everyone, no matter where they were from, loved the relaxed, peaceful atmosphere rather than just sitting in one big ballroom all day and night. People also enjoyed the chef attended dinner stations as it allowed them to get up and move around and mingle throughout dinner. Also, their bridal suite is huge and beautiful! I got ready in there along with my seven bridesmaids and we all had plenty of space to all do our hair and make up and take photos. There is ample parking on site and room for shuttle buses to drop off and pick up guests. They have high end sound systems and a video wall to play music videos along with your dance music which everyone loved!
I want everyone to get married here because I think you can really create a personalized wedding for you and your guests in such a unique, relaxed atmosphere. We are so thankful we found this venue!
Our wedding coordinator was Jen and she was so easy to communicate with and we would highly recommend working with her.
The day after our wedding we went back to the venue for their "Sunset on the Patio" gig which was so nice to still live in that wedding moment but to be able to just sit and relax, and not be hosting! But to just listen to music and have a drink and debrief on the day before.-
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+3 photos
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Erin Sent on 09/23/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely fantastic!
Rosewood's value for their accommodation is phenomenal--I can't say enough about how reasonably priced it is for all they provide. Not only is it fairy-tale, rustic-chic beautiful, but the staff work hard at making sure you as the couple don't stress on your big day. Dustin, our coordinator, went out of his way to work with our needs and ensure we were as at ease for our wedding. I can't say enough about the staff and the gorgeousness of this place -- it's truly a gem. -
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Tony Sent on 07/29/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book now before this place blows up!
You will be Ecstatic if you have your wedding at Rosewood.
Preparation-We ended up having to switch our wedding coordinator but Beth was everything we hoped for as more. She stayed on top of details, clarified when there needed to be and made the entire day go as smooth as it could. If there were any hiccups we couldn’t tell and neither could our guests.
Morning set up-This was done by the bride and close family members with help of Rosewood staff. We didn’t decorate too much because we didn’t want to steal and of the ambience Rosewood creates.
Food-
You’ll have most of your guests coming up to you and raving about the food. The setup of how things are done, the quality, the quantity...you name it this will set the bar for future weddings you attend.
Ceremony-
When it came time for the bride to hide away before the ceremony guests were able to come in and experience the venue and see the changes that have happened since it was Millie’s. Shawn did an excellent job with the sound/music and we filmed the ceremony with an IPad and it turned out perfectly.
Flowers-We stayed in house and Jo did a fantastic job with pricing and with putting everything together. We have been using the flowers weeks after the wedding for our home and for gifts.
Reception-
The unique wedding wall might seem strange at first but you’ll have people engaged through the evening. The option for being inside or outside provides a different atmosphere from other wedding venues.
Overall-
If you choose here you will separate yourselves from other weddings not only with the style of dinner but with the quality of the food. When we were starting our “special” dances the way the dance hall transforms provides beautiful photo opportunities. Being able to have an indoor and an outdoor option for quests was fantastic.
*You do have to have all objects out of the venue before the night ends but the staff does a great job of boxing things up for you so that you only have to load and go. -
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Sarah Sent on 10/23/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Rosewood was everything we wanted and more. We walked in and immediately fell in love with the ambiance; it was like no other place that we had seen. The staff were great to work with and helped us have the perfect wedding reception. We are still getting compliments about it 5 months after the wedding! The one stop wedding shop was a very helpful feature, even if we didn't utilize everything/everyone they had to offer. At the very least, it gave us a place to start. I would highly recommend checking out Rosewood for your wedding/reception! -
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Tammy Sent on 10/15/20174.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter and husband were married here on their 10 year anniversary Sept. 16. We planned long distance from Texas and the wedding was absolutely beautiful. Many of the guests said it was the best wedding they have ever been too! Staff is very friendly and food is amazing! Video/music is also really phenomenal. The venue is gorgeous and I would highly recommend Rosewood. -
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Kyle Sent on 07/06/20244.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They had it all! If you're looking for the all-in-one wedding event space, you've found it.
My wife and I were one of the first weddings at Rosewood shortly after they opened in 2016. The space and service could not have been better for our day.
We had our ceremony outside in the gazebo, which was a gorgeous natural setting, and the sound equipment outdoors worked very well. The proximity to Lake Geneva area attractions made for wonderful photos, even possible for us to sneak away in between the ceremony and the reception with our bridal party. However, for those that weren’t a part of the photos, the reception just inside down the brick path (they didn’t have the phenomenal patio space built yet- we’re a little jealous). What we loved about the space was that we had our cocktail reception in the bar/music/dance area, then transitioned to the dining room for the formal meal, and then were able to transition seamlessly back to the dance area for the moving and grooving. It really allowed people to spread out and move at their own pace and choose their own experience as the night went on. The quality of the sound/lights, and quad-screen set up showing our slideshow and other music videos made for some unforeseen awesome photos and a very special touch.
The staff had everything where it needed to be when they did. We used the on-site chef, and the food, which we had in various serving stations around the dining room, was phenomenal. We’ve been to a LOT of friends’ weddings, and still, to this day, we think we had the best food. It made us stop and pay attention to it even in the midst of the beautiful flurry of the day.
We also appreciated the referrals for people like photography and such, though we ended up using an external photographer, which we appreciated them being ok with. Being one of the first weddings, we had a number of conversations to smooth everything out leading up to it, but Mark and Gretchen were generous and reasonable hosts and helped to make our wedding truly memorable for us and all our guests.
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Taylor Sent on 03/11/20244.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Incredible, acoomodating, caring
When looking at Rosewood for my wedding, I knew instantly that this was where I wanted to get married. The staff was so kind and took pride in their work. When meeting With Dustin, he was able to answer all of our questions and show us how our day will look when making our decision. A huge selling point is their inclusivness. When you chose Rosewood you are able to sit back and relax. They provide the venue, music, food, and bar. They also provide a day of coordinator that will make sure your big day goes smoothly. We had Carla and Autumn. Both of these wonderful woman made our day so perfect. They truly care about you and want your day to be perfect. I highly recommend Rosewood for any event. I am so happy with our decison to have our big day at Rosewood.-
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+5 photos
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Quality of service
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Kalene Sent on 11/05/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Rosewood was amazing - beware of bar package
Truly an amazing night. The staff was so helpful, Gretch is amazing and the venue is stunning. But, beware of their bar package (or the lack there of). They have a pay by consumption bar which is extremely difficult to save for open bar. We had to come up with more money during cocktail hour and still ran out of money before 9 pm forcing to switch to cash bar for the guest. -
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Kyle Sent on 07/20/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I hadn't necessarly always imagined what my ideal wedding would be like all my life as many people do, but in huge part to all of Rosewood's amazing facilities and services, the day was as amazing as I could have ever dreamed! This venue is truly and quite honestly practically the perfect set-up for a wedding around our size ( (~135) and even a little bigger would be just fine and smaller-awesome!). They have all you need for the prep, ceremony, social hour, the dinner, and the dancing/reception, and even photography all right there with amazing service, and incredible features.
We had the ceremony at the Gazebo outside, decorated up with a few flowers around, it was truly gorgeous and the whole set-up and ceremony ran very smoothly. The area is even mostly shaded on a hot summer day! Beautiful setting!
The separate spaces- the Bar/Theatre area, and Larger Dining Rooms, connected by the hallway, to maybe some initial hesitations by some, actually works SO well for the flow of the evening, the spacing of people, and gives each part of the celebration its own special space, atmosphere & character. The bar/theatre during our social hour worked so well providing a comfortable, yet lively and entertaining atmosphere with appetizers galore, bar open, and music videos and scenes playing. The dining rooms were set up elegantly- ask about food stations around the room- a little unconventional sounding but worked so well!
I Love Food, and what we ate, whether it was appetizer, entree, side, dessert, or cake, were all truly delicious and phenomenal. Chef has some really amazing things going on there- no jokes, tricks, or hesitations. People could not stop talking about the food for days. Ask about the pasta bar!!!The bar/theatre area is also such an amazing space for the reception. Space/seating/bar has enough for what everyone wants and needs. And their sound/lighting/video system- impressive and SO FUN. Staff Service- phenomenal!
Don't miss checking this place out!!!
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Emily Sent on 06/03/20224.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Not the typical venue
It was a very beautiful place giving guests lots of options and things to do at the wedding. -
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Jordan Sent on 12/31/20254.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great but could be improved
We loved the atmosphere and venue that the Rosewood provided for our wedding day! Gretch was very thorough and attentive to laying out what our day would look like in the initial venue tour. We fell in love with the whole vibe and potential to make it our own. However, there were a few things that were handled poorly, that could be improved upon professionally. Our wedding coordinator, Autumn, was a very nice/kind person, however I made several attempts to establish more frequent planning meetings and each time I felt our event was put on the back burner. I understand many wedding events were going on at the same time, but more notice and follow through on planning would have put me more at ease. Secondly, a week before the wedding, we were asked about “severity of allergies” and to confirm age groups on the guest list that were confirmed and provided months prior. Beth, luckily, stepped in and assured that a contingency plan for allergy concerns was in place. Thirdly, for the price we paid for day-of coordination, our coordinator Autumn was very hands off. She came up to me once in the beginning to say she was there to help, but then did NOT actively seek out opportunities to coordinate our wedding party responsibilities. She said something off putting to one of my bridesmaids commenting “why are these guests not showing up that RSVP’d?!,” which was perceived as disrespectful and unprofessional. She appeared to use a prior injury as an excuse for not giving 100% of her effort on the time she was allotted to work due to restricted hours. Looking back, if we had Gretch and our DJ coordinate our wedding, we would have been much happier. Overall, we loved the gazebo, food, the venue and the rustic vibe, and outdoor seating and everything turned out in the end. -
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Alyssa Sent on 11/20/20174.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Rosewood is beautiful. The renovations they've made are fantastic, and we were fortunate enough to have our wedding after they completed their patio area. The woodwork is classy and rustic. The theater area cleanly transitions to a dance floor in just moments, and the bar is picturesque. The gazebo is a great setting for the ceremony, and we liked that we had a back-up option to move the wedding inside in if the weather was bad. The bridal suite is great, and hopefully they will have a defined area for the men (or other partner) in the future. We chose the chef attended stations so guests could get what they wanted that night and the food was fresh and delicious, though one of the lines was noticeably slower than the other of the same type.
The issue that we had revolved around communication with the venue. Our coordinator could be hit or miss, and it sometimes seemed that we were an annoyance for going through someone else to get a response. Some of this can be attributed to their switching email management systems, so hopefully that will be resolved some in the future. We also had a problem with adjustments to the contract somewhat close to the wedding. While the contract gave us access to the entire property, the newly finished patio was an additional cost for "stocking and manning" the bar. They also changed the bartender to guest ratio, which we understand is for guest comfort but would have added a small chunk of change to our cost. The prices of vendor and child meals and seemed to differ on the contract from what was discussed. You'll do best getting everything in writing from the start.
The tables are interesting. They fit the space well, but most of the tables sit 5 people, with some larger tables at the edges with booths. It can make seating challenging.
We believe that as Rosewood continues to gain more experience, these issues will likely be resolved. Overall, we would not have changed much, and we got a lot of compliments on the wedding. -
Quality of service
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Abigail Sent on 08/26/20174.2 out of 5 rating4.2
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
This is truly a great one stop wedding shop! Ceremony outside with beautiful landscaping and reception inside. We did little decorating because of the natural beauty of the facilities. -
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Cherie Sent on 03/07/20174.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We didn't use for a wedding, but a trade show type event. The food was off the charts and the music and entertainment was wonderful. -
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Amanda Sent on 11/18/20244 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 2 out of 5 rating2.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Rosewood is stunning, they have some incredibly kind staff who helped make our day successful and overall we a truly wonderful day!
The venue itself is gorgeous and I loved all the options for our guests, they could sit out on the patio, near the fireplace, in the bar area or in the reception are. Lots of space outside for the kids to run and it truly made for beautiful wedding photos.
The food was incredible and our guests raved about it as well! Autumn, our wedding coordinator, was by far the most wonderful person to work with. The DJ Stephen was also fun and great to work with. The sound system was exceptional inside and outside. One thing, I'd suggest is for the bartenders or servers not to remove guests drinks if they were unfinished. As the bride, I had more than 2 of my drinks discarded both at the rehearsal dinner and the wedding. Obviously busy chatting and walking around to visit guests, I'd put a drink down only to find it gone when I'd return. With the cost of the venue, food and drinks, it was very frustrating and quite a few guests also had their drinks discarded before they were able to finish.
My least favorite part was working with Gretchen, one of the owners. I felt she was unprofessional on more than one occasion dealing with her. I understand she is running a business but in all honesty her biggest concern seems to be the money. She didn't reach out after to see how the wedding went, she only reached out yesterday (two months after) to basically ask for a "Good review" which rubbed me the wrong way. I'd been debating on what to say because of some of those experiences but overall yes it was a beautiful day. -
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Rachel Sent on 10/11/20173.5 out of 5 rating3.5
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
My husband and I got married at Rosewood this fall. It was an absolutely beautiful venue and we have a lot of very good things to say. It's ideal for someone looking for a great outdoor venue that has indoor options as well. I liked the flexibility of the venue. Our guests really enjoyed the spinach and artichoke dip during the cocktail and hors d'oeuvres hour. I have no complaints about the bar. Guests had nothing but great things to say about the pizzas for late night snacks. My husband and I were very impressed with Sean (Lights, Sound, DJ). He made sure our dance floor was hopping all night long. He put together a beautiful power point of my husband and I; guests loved it.
Just a couple things I was perspective clients to know about this venue. Make sure you ask about the service fees on the bar and food, for they definitely add up. Also, we were not able to have a keg of beer due to the bar options that were available to us. Each beer cost us $5/ for standard beer such as miller light and budlight.
- When it comes to food we were not allowed to do a tradtional food tasting. Rosewood offers to let you attend a show and try a meal ($40.00), you do get reimbursed for up to 4 tickets). The show options were during the week, and during the middle of the day. My husband and I were NOT able to sample the food due to our schedules. We were very disappointed in the food the day of our wedding. Guests did not have great things to say about the meal.
- Communication was one of the key elements that impacted our rating of the venue. Email communication was very rough for the first 5 months. My husband had to essentially complain about the lack of professional communication, things did improve after that email. It was very frustrating because we were required to pay a $200 wedding planning fee and they couldn't remember most of the details of our wedding.
Overall we did enjoy the venue and feel that our wedding was absolutely amazing =)
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Sk Sent on 11/14/20191.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Wedding ceremony and reception
We found out after booking our wedding at rosewood that they were adding a restaurant, and it would be open before our wedding. We were not told this when we booked. We then decided to cancel since their venue was changing, and it’s not what we agreed to. We had already given them two thirds down payment, and they refused to issue us even a partial refund. Therefore we would not recommend rosewood. They were dishonest and very difficult to work with! -
Quality of service
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