40 User photos
Courtney Keyler · Getting married on 05/04/2021
April Jamaican Destination Wedding!
We got married April 6th in Jamaica surrounded by 63 wonderful family and friends. This wedding would not have been possible without the help of Shelli and her awesome team at Romance Travel Group. When we started planning our destination wedding, we were incredibly overwhelmed, having no idea where to look, who to contact, or how to even start planning it. Luckily, my husband had a friend who used Romance Travel Group a couple years ago for their destination wedding, and he gave us Shelli’s number and said “start here, she will change your life”. Shelli asked us what we were looking for in a destination wedding; kids or no kids, beach reception or indoor reception, all-inclusive or not all-inclusive, etc. Once we narrowed it down, she provided us with a list of resorts that matched our criteria. We had so many questions when trying to make our final decision, and Shelli did a great job on answering them and providing quick feedback. Once the resort had been chosen, a website was set-up for our guests to read all about the resort, along with a ‘couples page’, and lastly how to book a room. Our website was a life-saver, as it answered many questions that guests had and we weren’t caught up in trying to get rooms booked for all our guests. Before the wedding, Shelli and her team sent out travel documents along with a gift for each guest. Travel arrangements were also set-up in advance for all the guests, so no one had to figure out how they were going to get from airport to resort and vice-versa. We were very impressed that Shelli was able to book all our guests in the same room blocks, and not have us scattered across the resort. Romance Travel Group alleviated so much stress for us, that planning a destination wedding was fun and easy. I would highly recommend using Romance Travel Group for anyone’s destination travel arrangements!
Sent on 04/29/2019
Romance Travel Group's reply:Awe, thank you so much Courtney! Love your review! And we loved helping with your wedding plans! Such a fun group!! Wishing you all the best. Keep in touch!
Tricia Buehne · Married on 06/03/2020
Best decision we did was choosing Romance Travel Group for our destination wedding
Romance Travel Group made selecting our destination wedding venue easy! Without us traveling to the resort ahead of time, Shelli offered personal experience and recommendations for the resorts, making the decision process super comfortable. Shelli and Heather were friendly, knowledgeable, and professional. If we had any questions, they were there and answered our questions thoroughly. Once we selected our resort/venue, they established a website where our guests could book their stay. Not only was our communication flawless with Shelli and Heather, but each guest said the same thing! One guest had an unfortunate event of missing the flight days before the wedding due to a traffic accident. On the way to the airport, Shelli and Heather were contacted and they promptly re-booked the flight. In this stressful situation, they made every bit of it easy. Couldn't have had a more successful destination wedding without them!Sent on 05/29/2020
Romance Travel Group's reply:Thank you so much, Tricia!! It was a pleasure to help with your destination wedding plans. Congratulations to you! Keep in touch!
Julie Riel · Married on 02/29/2020
Mother of bride
Working with Tiffany was easy. Tiffany followed up with us, kept us on track and informed. With anything, things cam go wrong. Tiffany quickly corrected it and sent out updated info. She was a strong consultant for choosing the best venue for our daughters wedding requests. We all loved the HardRock. Tiffany worked directly with them setting up the rooms and upgrades.Sent on 03/04/2020
Our travel documents arrived in a nice logo pouch with luggage tags, suitcase handles and the well prepared paper work.
When picked up at the airport, we were greated with logo bags, much needed water and a snack by the driver.
Romance Travel Group's reply:Thank you, Julie! We're so happy to hear this. Congratulations on your daughter's marriage! We love Hard Rock, too!
Melissa Hicks · Married on 02/15/2020
Wedding of my Dreams
Honestly I don’t even know where to start- much like when hubby and I started planning our wedding. I googled “destination wedding planner” and reached another planner who, instead of explaining the process, just ignored me. That’s when I found Shelli and I am SO glad I did. I went to Shelli with the bare minimum of what I wanted out of our wedding and she turned it into the wedding I never even knew I wanted. When looking on the website, I fell in LOVE with Hard Rock Vallarta (trust me, you will too) and knew we needed to have our wedding there. Shelli was there to assist throughout the entire process- from creating our contract with the resort to sending me the rooming list every million times that I asked for it (sorry!) to keeping Hard Rock’s planners honest and ensuring they kept their word. Honest to God I wouldn’t have been able to do this without Shelli and their team. Having the room payments go through them was effortless, Romance Travel Group took care of transportation to and from the resort so we didn’t get hassled at the airport. There aren’t enough kind things I can say about Shelli and the way her and her team made our perfect day just that- perfect. Every single member of our families said this was by far the BEST vacation they had ever been to. We’re all in agreement that we want to do this again and guess what? It will be planned via Shelli and her team.
PS: price paid includes what we paid for our room + all in wedding costs (DJ, MC, Decor, etc..)Sent on 02/21/2020
Romance Travel Group's reply:This is fabulous, Melissa, thank you!! We are so happy we helped make your wedding day so special. We enjoyed every minute of it! Best wishes!
April Tarbutton · Married on 02/13/2020
Shelli and her team were wonderful to work with for our destination wedding in Cancun, Mexico. She initially requested a meeting to make sure that we understood her services and that we were on the same page. When she reached out to our guests she let them know that they should contact HER for any questions, not the bride and groom. Which was GREAT! We were very happy with Romance Travel Group and they added special touches to make sure that our experience was unforgettable! I would highly recommend this team to anyone for any of your travel help or needs.Sent on 03/12/2020
Romance Travel Group's reply:We are so happy to hear this, April! Thank you for your review. We loved working with you and wish you a lifetime of love and happiness!
Stephen Cole · Married on 01/19/2020
We used them to attend a friends wedding in Riviera Maya and they went above & beyond. Every step of the trip was planned out way in advance and they were great at keeping in touch throughout the entire process. Will definitely use them again!Sent on 01/21/2020
Brooke Sandgren · Married on 11/04/2019
SO Helpful and Amazing!
Lisa was our agent and she did such a great job. She is super organized and on top of everything. I had a lot of confidence in her while she was planning our stay, which helped me focus on other aspects of our wedding. I would recommend her a hundred times over and we feel so blessed to have been able to work with her!Sent on 04/23/2019
Romance Travel Group's reply:Thank you, Brooke!! We are so happy to read your review! We appreciate your kind words. Best wishes to you!!
Jessica · Married on 11/02/2019
Very helpful and responsive, would recommend to others!Sent on 07/06/2016
Romance Travel Group's reply:Thanks, Jessica!!
Amelia Wiren · Married on 09/09/2019
Stress Free Honeymoon Planning
My friends booked their Mexico wedding with Romance Travel in January. We found the experience so easy that we decided to book our travel and accommodations in September for our wedding and honeymoon in Hawaii. Tiffani booked everything for us and was amazing to work with! The transfer company was waiting to greet us in each location, and the reports were amazing and greeted us with champagne to help us celebrate. It was so stress free and I absolutely recommend working with Romance Travel Group!Sent on 09/21/2019
Donielle Young · Married on 07/20/2019
Amazing Destination Wedding
I began planning my destination wedding early and Romance Travel Group was amazing every step of the way. From resort suggestions to travel arrangements and useful travel tips, they were so resourceful. Even when our original guesstimate of 35 guests turned into 82 family members and friends traveling to Cancun, Mexico for our special day, RTG rose to the occasion! Shelli and Heather fielded hundreds of calls and emails from our guests and made each one feel like they were a top priority. Every request and change was handled timely and professionally. Our wedding would not have been such a success without the help from Romance Travel Group. I'm truly grateful that I chose them to help plan our special day!Sent on 07/30/2019
Romance Travel Group's reply:Hi Donielle! Thank you so much for your wonderful review! We loved working with you and appreciate how organized you were. What a fabulous wedding group! We are so happy to be a part of it. We wish you the best always!
Amanda Kueber · Married on 06/02/2019
Sister’s Destination Wedding
We used this travel agent for my sister’s destination wedding and they were great! We had flight changes and had to update our shuttles and they handled it with no trouble. The trip went smoothly and I think that had everything to do with this company doing their job and doing it exceptionally.Sent on 07/06/2019
Ashley Sylte · Married on 06/01/2019
The Best Experience
My husband and I worked with Lisa to plan our honeymoon and couldn't have been happier with the results. Lisa was so helpful and took much of the hard part out of planning the vacation. She took the time to understand what we wanted out of our vacation and helped us plan a trip to fit our wants and needs. I would highly recommend this company!Sent on 06/17/2019
Nataly · Married on 05/04/2019
Amazing experience from beginning to end! Tiffani was awesome and super helpful throughout the whole process. She answered all my questions, put me in contact with vendors and guided me whenever I needed help! All our guests were set up worry free, and taken care of. Our destination wedding was the best experience ever and we would do it all over again with Romance Travel group without a doubt!Sent on 11/10/2019
Emily Vecchio · Married on 04/07/2019
You are in great hands with Romance Travel Group!
I recently got married on 4/7/2019 at Azul Beach Resort in Riviera Maya. Shelli and her team helped us every step of the way; I have nothing but positive things to say! She secured us a variety of resort discounts within our wedding contract, which helped immensely in keeping our overall cost down. Additionally, Shelli seamlessly organized the reservations with all of our guests. A total of 75 people traveling from all over the world attended our destination wedding, so this is no easy task. Shelli and Heather made themselves available constantly to walk us and our guests through any questions we had along the way. They were even immediately responsive while we were in Mexico during our wedding weekend to help a few of our guests with issues they encountered with their rooms. Shelli and Heather are kind, attentive, and made my husband and I feel at ease throughout the whole process. I highly recommend their services!Sent on 07/25/2019
Romance Travel Group's reply:Thank you, Emily!! We loved working with you and your guests! We greatly appreciate your review! Best wishes to you always!
Kayla · Married on 04/05/2019
Look no further!
I have nothing but wonderful things to say about Shelli and the rest of the team at Romance Travel Group! It can be nerve wracking at times overwhelming to plan a destination wedding in a foreign country, but my husband and I knew we were in good hands after our very first call with Shelli! From the very beginning, she was able to very easily give us price quotes for different resorts and even set up site inspections for us. We ended up picking a resort that came highly recommended by her, and we couldn’t have been happier with how everything turned out! Shelli herself had visited the resort many times so she was able to answer the numerous questions we came up with over the planning process. She set it up so our guests could make down payments and interest free payment plans towards the trip which was huge for everyone! From that point on, my fiancé and I had nothing to worry about! Shelli and her team handled it all. All of our guests commented on how quickly their emails and phone calls were answered, and everyone always felt that their questions and concerns were promptly taken care of. Romance Travel Group even sent my fiancé and I a couple little gifts over the time leading up to our wedding, and packages to all our guests. Now that’s customer service! If you are looking for a travel agent for your destination wedding, look no further! Using Romance Travel Group was one of the beat decisions we made when planning ours!Sent on 05/14/2019
Laura Ornelas · Married on 03/09/2019
70 guests to Cancun and no problems
I got married in June in Cancun and I was referred to Shelli by a friend of a friend. I was very hesitant to trust someone I have never met, however after our phone consultation, my hesitations were but to ease and I knew I was in good hands. Shelli and her team was there to answer all of my questions and scheduled calls with me when I needed more clarification. She made us a booking website for our guests which made the travel for our guests seamless. We had over 70 guests at our wedding and could not have done it without Shelli!Sent on 02/27/2019
Amanda kobs · Married on 02/08/2019
Highly recommend these wedding/travel planning angels! Romance travel group was amazing and so incredibly organized! They are true professionals at what they do.They helped us pick a resort for our destination wedding as the first and most important step to planning a destination wedding. I had independently researched over 1,000 resorts and was feeling so lost as how to facilitate a destination wedding. I reached out to romance travel group online and got a response within 2 hours! Shelli asked what were our top priorities for a resort and sent us a list of her top 10 picks. From that list we chose Azul Beach Riviera Cancun and to be married on top of the hotel skydeck! The resorts they work with are luxury and inspected personally by their team frequently. The Azul Beach Cancun resort is part of the Karisma chain and was the most fantastic beautiful resort any of us had experienced. I would recommend this resort to any bride, as they know exactly what they are doing with weddings and they made our special day better than a dream come true. We cannot express enough gratitude to the staff at Azul for making us and our guests feel like royalty. Shelli made us a website so we sent out a save the date with the link and our guests had all the info they needed to book and get the travel in order. Shelli and her team took all of the stress off of us organizing all of the travel and setting up everything with the resort. Shelli negotiated a contract with the resort for us and so we knew what to expect and knew everything was in order. Shelli and Heather with Romance travel group took excellent care of our wedding planning, travel and guests start to finish. I really do not know how we would have done it without them. We will 100% be using Romance Travel Group in the future for our vacations. We cannot thank you enough!Sent on 03/27/2019
Romance Travel Group's reply:Wow, Amanda, thank you so much for such a glowing review! You were awesome to work with, too! So happy for you two!
Shauna Carlson · Married on 01/13/2019
Incredible resort recommendation by Shelli Nornes!
Our trip to Jamaica couldn’t have been more spot on. We asked Shelli to send us somewhere exotic, somewhere with a great beach, somewhere SUPER romantic, and Couples Swept Away it was!
Not only did she take care of all the logistics, but she even sent us a welcome box full of fun goodies and travel tips to ensure our travels were seamless.
Once we got there, we immediately fell in love with the scenery, the people, and that chill Jamaican vibe. The best part? We came back an engaged couple!
Best trip ever. One I know I’ll never forget. Will be going back there again for a wedding anniversary, for sure.
Thanks RTG!! ❤️Sent on 01/13/2019
Jes Tan · Married on 12/01/2018
another great trip!
We just returned from our third trip planned by Shelli and can honestly say that we won't even think of a vacation unless she plans it with us. She has got it going on! Ladies, if you're planning a destination wedding, CALL SHELLI! You will be in very capable hands.Sent on 12/22/2018
Romance Travel Group's reply:Awe, you're too kind! We love helping clients plan vacations time and time again. The more we get to know you, the more places we can recommend and experiences we can create. Thank you for trusting your travels to us!
Megan Renfroe · Married on 11/17/2018
Amazing experience for my cabo wedding with romance travel!
We worked with Shelli for our destination wedding in Cabo and it was amazing! We couldn’t be happier! She helped us pick Dreams Los Cabos Resort. She was so helpful and did such a great job and always answered all of our calls and emails promptly. We loved the chocolates sent to us and the cute coffee mugs sent to all our guests, such nice personal touches. Thank you SO much Shelli for everything and for making our dream destination wedding come true!Sent on 02/27/2019
Gary Auffart · Married on 11/11/2018
Best Destination Wedding
We didn't know where to start with planning for our destination wedding. We found the Romance Travel Group online and the rest is history. They handled every step of the planning process. Shelli was there from the start until the end answering every question, finding the best price and handling the guests. Shelli was professional and quick to respond. I would highly recommend the Romance Travel Group for your destination wedding it will be the best decision you make!Sent on 03/08/2019
Megan · Married on 11/03/2018
Tiffani with Romance Travel
We worked with Tiffani for our wedding in Jamaica. We contacted Romance Travel on a Monday evening. I woke up the next day with a response from Shelli introducing us to Tiffani. Tiffani called us that afternoon, and by the end of the day we had a list of resorts to look thru that were tailored to our needs. Tiffani was very professional, very helpful, very kind and responded promptly to our inquiries. She answered questions about our wedding that not only pertained to travel, but articulated herself as a travel expert and was extremely helpful. Tiffani coordinated our wedding party’s travel, which was 60 people’s travel. This was a seamless process, and an absolute pleasure to work with her. Leveraging Tiffani with Romance Travel was advantageous to our wedding and our wedding party, and we will recommend her to any of our friends and family seeking a destination style wedding.
Sent on 12/12/2018
Romance Travel Group's reply:Hi Megan! Thank you for much for taking the time to leave a review! Tiffani was so excited to read this! We do our best to make the destination wedding planning process easy and fun for couples and their guests. So happy for you! Congratulations on your wedding!
Marci · Married on 10/19/2018
Riu Palace Cabo Wedding
I began planning my wedding two years in advance with Romance Travel Group. Shelli was wonderful to work with from the start and got the ball rolling right away. I was also pleased that Shelli never tried to change my mind, or sell me on a different hotel. At that time, the hotel had not yet began officially booking wedding dates for 2018 but Shelli put me in contact with my wedding coordinator right away, and helped me negotiate an excellent rate. Shelli, and now Heather also, answered every email I sent. Even when I received an out of the office email, I would quickly receive a response from them as well. I made lots of mistakes in relaying information for my large party and the two of them always corrected it without seeming the slightest bit inconvenienced. As the big day got closer, Shelli and Heather double checked with me to make sure I was in touch with the florist and the spa at the resort. Romance Travel was like an extra bonus set of wedding coordinators. They also sent gifts and swag a couple times along the way which I thought was really sweet!Sent on 11/05/2018
Fast forward 2 years, my husband, 18 of our friends and family members, and I trekked on down to the Riu Palace in Cabo. It was a beautiful resort. The wedding ceremony and the service were better than I ever could have dreamed. I spent months and months before obsessing over details and planning, but none of that was really necessary. The setting by itself is beautiful, and the staff there is really skilled at putting on a great wedding. Romance Travel Group had assisted with our airport transportation, and when we arrived we were offered a private special transportation as the bride and groom, and then upon arrival at the hotel, were given an upgraded room (better view) on the 4th floor. The food was excellent, the staff was wonderful. Unrelated to Shelli, there were a few hiccups in the room and the return transportation back to the hotel; however the Riu staff and Amstar staff corrected them without much effort on my part.
Hair, make-up and photography were provided by guests of the wedding and there was no additional hassle for that either (Thank you Tiffany Gunia and Nikki B Photography). Alaska Airlines was also wonderful in arranging a group discount code for my guests and rescheduling flights as needed. Great Customer service all around! While in Cabo we went on an “Outdoor Adventure” excursion with Cabo Adventures, a Migrino Beach ATV tour with Amigo Tours, and a glass bottom boat tour with Roger’s Boat Tours. All were wonderful. My husband said to me “We do one thing that is fun, and then the next thing is even better.” All of my guests had a really great time in Cabo and I could not have pulled this off without the help of Romance Travel Group. I sincerely recommend them for booking any kind of travel and hope to use them for future travel plans as well!
Romance Travel Group's reply:Thank you, Marci!! What a great review! We enjoyed helping with your wedding plans! Wishing you all the best!!
Daniel Lariccia · Married on 09/02/2018
The BEST to work with!
I was referred to Shelli and Romance Travel by a friend of mine who also recently used her to plan their destination wedding and had nothing but good things to say. I wouldn't have known where to start without Shelli's help. She was so easy to work with and really took a lot of the stress of planning it out off of us. The wedding was awesome, the resort was amazing, everyone had a great time, and it ended up being just what we wanted... to show up, have a good time and not have to worry about a thing.Sent on 01/29/2019
I highly recommend using Romance Travel!
Mizuki · Married on 08/04/2018
I worked with Lisa Ruchti for over a year to plan our destination wedding in Mexico. From start to finish, Lisa was extremely professional, prompt, and on top of everything! She handled all of my guests' and our travel arrangements and I didn't have to worry about a thing! I highly recommend Romance Travel Group and Lisa to anybody planning a destination wedding!Sent on 08/17/2018
Romance Travel Group's reply:Thanks so much for your review, Mizuki!! We're so happy to hear that you enjoyed working with Lisa! She's an excellent agent! Best wishes to you!