Rollins Mansion Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7
Very good
45 reviews
Recommended by 95% of couples
-
Quality of service 4.8 out of 5 rating4.8
-
Average response time 4.6 out of 5 rating4.6
-
Professionalism 4.8 out of 5 rating4.8
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.7 out of 5 rating4.7
+26
User photos
-
Laura Sent on 05/20/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A perfect wedding day
We absolutely loved having our wedding at Rollins Mansion! We looked at many venues in Des Moines, but this was the clear winner even upon our first tour. It is a stunning venue, close to downtown Des Moines but once you're there, it feels like you're stepping into a fairytale.
We also used their on-site catering service and it was absolutely delicious - everyone loved the food. The staff are incredible and really could not have asked for better service & support through the entire process and day-of.
Everything about our day was perfect and I'm so happy we chose to have our wedding here. -
Quality of service
-
Hannah Sent on 04/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fairytale come true
My husband and I recently got married at the Rollins Mansion. The venue is absolutely stunning. We met with Brianna and Jackie on several occasions to go over details. They are both really great to work with. They answer any and all questions in a timely manner and go above and beyond to help ensure the big day is as perfect as it can be. I cannot recommend this venue any higher.... but more importantly Jackie and Brianna. -
Quality of service
-
Alex Sent on 06/07/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
amazing wedding venue!
we loved having our wedding at rollins! obviously the venue is absolutely beautiful but the staff are equally amazing and so easy to work with. would definitely recommend! -
Quality of service
-
Kent Sent on 11/14/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Venue in Des Moines
Fantastic venue and Jacki provided us high touch, professional service every step of the way! The staff went out of their way to make sure everything was just perfect.-
-
-
+4 photos
-
Quality of service
-
Dana Sent on 09/14/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent!
Rollins Mansion was THE BEST place for our wedding. It’s absolutely beautiful inside and out. We had so many compliments on how unique it is and everybody thought their food was amazing as well! If I could have my wedding there again I absolutely would!-
-
-
+4 photos
-
Quality of service
-
Emily Sent on 05/31/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful venue, wonderful to work with
We had our wedding here in mid May
and it was beautiful. Everyone was wonderful to work with and helped make sure our big day was something to remember. -
Quality of service
-
Michelle Sent on 05/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic Experience
We had our wedding here in April 2023, and the venue got tons of compliments from guests. the pictures were beautiful, the staff was easy to work with, and everyone had a fabulous time -
Quality of service
-
Robin Sent on 11/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stunning venue
We had our wedding at Rollins Mansion and it was amazing! There are so many options at the venue to meet any needs. The event coordinator is very flexible and knowledgeable. Our guests could not stop complimenting the venue and all of the details. The outside area was also very nice with lovely flowers for the fall season! We were very happy we chose Rollins Mansion for our wedding! -
Quality of service
-
Haley Sent on 10/25/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stunning, Unique Venue
Rollins is an absolutely stunning venue! Our guests loved it and raved about it for weeks after our event. Since there are so many different spaces within the mansion, it is really perfect for customizing your event in whatever way you'd like it to flow. They are so accommodating in helping make your day as special as you want it to be. They were on top of their stuff and so flexible to work with! -
Quality of service
-
Michael Sent on 10/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Add a touch of elegance and timeless beauty to your memories
I have had the pleasure to photograph several weddings at this one of a kind location. The added charm, elegance and beauty throughout will make your photos shine. People will think you went thousands of miles away for such photos, but you can have them right here in the midwest. The staff is always on top of things and helping. Easy access from main roads and plenty of parking. The evening have an amazing view of the downtown skyline from the balcony. Always my first choice if clients asks me for a venue. -
Quality of service
-
Miranda Sent on 08/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Venue
This venue was absolutely stunning! We had our ceremony in the long garden. Took photos outside with the mansion as our backdrop and had our reception downstairs in the great hall. The space was perfect. The staff was great and really flexible when we postponed due to Covid. They have some onsite parking and the lot next door was available for rent for additional parking. They also have a cottage for the bride to get ready in, which worked out great! I highly recommend this venue! -
Quality of service
-
Faith Sent on 05/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Iowa Wedding Venue
I could not recommend Rollins Mansion and Delmonico catering enough to anyone looking to get married in Des Moines. Brianna was incredibly helpful and communicative throughout the entire process and always made me feel at ease. Rollins Mansion is even more beautiful in person than it is in the photos - our guests are still talking about how beautiful it was! If I had to do it all over again, I would choose Rollins Mansion again! -
Quality of service
-
Haley Sent on 04/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I'd pick this venue 1000 times over!!
Had our wedding there yesterday it went so smoothly, it was like a fairytale!! Brianna was a HUGE help and the staff of Delmonico were incredible. Our day went so well thanks to you guys!! we couldn't have picked a better venue. All the guests were so impressed. Our two hour drive from our house was well worth it. Thanks for making our day so special!! if you are trying to decide if you want to get married here just do it!! Thanks again to the entire staff!
-Haley and Jacob Bond -
Quality of service
-
Ashley Sent on 10/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful and accommodating
We cannot say enough about the staff at Rollins and this venue overall. Like many couples, we were faced with many decisions leading up to our COVID wedding, and Brianna was wonderful about laying out our options as well as being flexible with us as we decided if we would have our ceremony outside or inside. We really appreciated the safety guidelines provided and the adjustments made to help keep guests safe. We elected to have tents installed on the deck due to questionable weather in the days leading up to our wedding, and it turned out beautifully. This really is the perfect place to allow flexibility for outdoor and indoor ceremony/reception, and we were so glad to have those options available to us. All of this and the venue itself is an absolute gem - gorgeous and unique inside and out -
Quality of service
-
Katie Sent on 09/24/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Can't recommend this venue enough!
I can't say enough great things about this venue. It is a gorgeous space inside and outside. We had our wedding outdoors as well as the reception. The gardens are so beautiful and makes for great photos in any spot of the mansion. I think the most important note is the staff and the ease of planning your wedding. Brianna and her team were so great to work with. They have a ton of weddings and events in that space but you feel like you're the only one to get married there. We had no stress on the day of our wedding because of their great communication and support. Brianna is also just an awesome person in general. If you want a magical/beautiful/fun wedding Rollins Mansion is it. -
Quality of service
-
Erin Sent on 07/27/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely perfect!
We were lucky enough to be the first wedding at Rollins Mansion this summer and I can't say enough about the professionalism, creativity and flexibility that Brianna and the entire Rollins team showed us while helping plan both our ceremony and reception during COVID-19.
We fell in love with the venue immediately but with only four weeks to plan (our first venue had to cancel), I was concerned that we might not be able to pull off the event we had originally hoped for. I shouldn't have wasted one minute worrying...the entire team at Rollins was amazing and not only did we have the wedding day we dreamed of, it was beyond every expectation we had! The venue was gorgeous, Daniel, Steve, the bartenders and facility staff went above and beyond to take great care of us and our guests and Brianna worked tirelessly all day to ensure every detail was perfect.
Hosting an event during a pandemic definitely presented a new set of challenges for the Rollins team but they managed it perfectly. I simply loved every minute and am so grateful that our first plans fell through because Rollins Mansion was amazing in every way! -
Quality of service
-
Woody Sent on 11/15/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent service and food in a beautiful setting
My wife and I found this venue to be wonderful for our wedding of approximately 125 guests 
We were looking for a couple of different things in a venue.
We were looking for a place that would accommodate us outside if possible but the accommodating and visually appealing on the inside if necessary.
As our wedding was mid October in Des Moines, we knew anything could happen.
Rollins accomplishes both exceeding well.
As it was, the temperature was in the mid 50s but sunny. We were able to have the ceremony, rather short, outside in their rectangular courtyard where the sun was out and the space was protected from the breeze. A bright red cardinal landed on a branch near the officiant and stayed there during the entire ceremony until the clapping at the end. (Apparently, no extra charge for this)
For a little reception prior to brunch, we used their lovely south room for champagne and charcuterie.
We then went to their larger dining area for brunch.
Comfortable to be outside for the ceremony but too cool for the events afterwards.
One of the things that we really valued in this venue is the fact that the staff make “The trains run on time.“
Brianna who is the manager of the Rollins Mansion is very detail oriented and makes sure that everything is in place and on time. Daniel, the head of Delmonico, the resident cater for this space, developed and served wonderful food exactly as we specified.
-
Quality of service
-
John Sent on 06/05/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic event
I rarely leave reviews, but I want to make sure that the public is aware of how awesome this place is!! Our daughter got married on April 27th and I couldn't imagine a more beautiful place for her to get married. EVERYONE at the wedding RAVED about how awesome EVERYTHING was from the DECOR, to the BEAUTY, and ELEGANT DETAILS of the venue , the
FANTASTIC ACOMODATING STAFF (even when we changed something on the fly), they were SOOO patient. The food was catered by one of their preferred caterers (Delmonico). Everyone treated us like family and hats off to the amazing staff of both the Rollins Mansion and Delmonico. A BIG THANK YOU to Breanna, Daniel, John, Olivia and Steve (in alphabetical order) they were the STAND OUTS amongst all the wonderful staff.
Thank you EVERYONE for making my daughter and her new husband's wedding so MEMORABLE -
Quality of service
-
Will Sent on 10/09/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
When searching for a venue, there is simply no competition around Des Moines in this price range. The mansion itself is beautifully historic, with plenty of space inside and out. However, when choosing a venue, it is difficult to gauge how well it is run and how accommodating the staff will be on your big day. The friendly, detail-oriented staff at Rollins and Delmonico will prove their worth to you as they go above and beyond your every need. This was one of the most surprising things from our wedding day. We were truly blown away with the service we received and felt it was worth every penny! The ceremony was set to take place outdoors, but mother nature decided not to cooperate 30 minutes before our ceremony was set to start. Without any hesitation, the staff moved the entire setup inside quickly and efficiently on a moments notice. We didn't even have time to stress! This is exactly the kind of service you should be looking for in a wedding venue. Another great perk is that many hotels nearby are willing to shuttle guests to and from the mansion (before midnight) with it being already close to the airport.
This is a first class operation. We highly recommend Rollins to anyone looking to get married in the Des Moines area! -
Quality of service
-
Blaine Sent on 10/09/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The staff goes above and beyond to help you in any way they can. They let you be as involved or not as you want. We can’t recommend them enough. Anyone complaining about their lack of communication or lack of help from staff is being unreasonable. -
Quality of service
-
Jessie Sent on 09/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Words can not begin to describe how thankful I am/was for the staff at the Rollins Mansion. Melissa, Daniel, and Brianna worked around the clock to make our special day amazing! Melissa's knowledge when it comes to wedding planning, time restraints, attention to detail and different ideas for what works best is invaluable. All my communications went through her and everything was responded back to in a timely manner. Now the food.... AMAZING, Daniel knows exactly what he is doing when it comes to food and drinks!!!! It speaks great volume when it comes time for your guest to eat and all you hear is the background music, because people are enjoying their meals so much! What was even better is their cater holds a taste testing event, so you get to sample everything before hand and decide on how you want to build your menu. The Rollins Mansion itself is so beautiful, you don't have to worry about decorating at all. The Bridal Suite were the women get ready was perfect and had champagne for mimosas all ready to go! All in all I couldn't imagined my special day without the staff from the Rollins Mansion. THANK YOU! -
Quality of service
-
Bai Sent on 12/31/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Hiring Delmonico was one of the easiest decisions for us. From the beginning we knew they could accommodate to what we needed and it never crossed our mind otherwise. We received raved reviews about the food and the set up looked great. Special thank you to Daniel and Melissa for helping us make one the easiest and best decisions of our wedding planning. -
Quality of service
-
Phyllis Sent on 12/18/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rollins Mansion will always hold a special place in my heart! I absolutely loved everything about our wedding day. The Venue is even more spectacular at Christmas time! It's stunning and our guests can't stop gushing about how beautiful it was. The food was amazing and the staff was wonderful! I highly recommend! If I could give 10 starts I would. -
Quality of service
-
Alexandria Sent on 12/17/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rollins Mansion was an absolute amazing venue. They provided amazing service throughout the planning and on the day of the reception! We couldn’t have imagined choosing any other venue. Daniel and Melissa are the best! -
Quality of service
-
Kelli Sent on 12/13/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everything that Rollins Mansion and Delmonico Catering did for our special day was impeccable and so well thought out. The staff was amazing and so accommodating as well as very organized. I highly reccommend them for any wedding or event where you want to rest easy because Daniel and Melissa are the total package!-
-
-
+4 photos
-
Quality of service
-
Bryan Sent on 11/18/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I just had a wedding there in October and the venue is absolutely amazing. On top of it being a beautiful venue the price for the services you get when using the in house catering is very competitive and they do all of the base set up for tables, chairs, etc. The staff was amazing to work with and the catering staff was probably the most professional and efficient I have ever seen at a catered event. The food was amazing as well. If you use their catering make sure you go to one of the tastings. They have a lot of great foods to choose from and can get any Iowa beverage which was a huge plus for us as we like some local wines and whiskeys. -
Quality of service
-
Jessi Sent on 11/06/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
From the moment I visited Rollins Mansion, I knew it was where I wanted our special day to take place. It’s so beautiful and the staff there is amazing to work with, especially Daniel. He did an amazing job at making sure our wedding day unfolded exactly the way we wanted it to. My husband and I couldn’t have asked for a better experience. -
Quality of service
-
User2455502 Sent on 12/06/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Mansion with incredibly beautiful grounds!
We had our wedding there this summer and the staff were absolutely a joy to work with. Even though we worked with almost all of their staff at different times, there was never any confusion or worry about what the next steps were. They were able to help us figure out every part of the day and even worked directly with some of our vendors so we did not have to worry about all of the minuscule details. The day of the ceremony, the staff was on-site and took care of anything that came up.
-
Quality of service
-
Jan Sent on 12/24/20174.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Daniel and his crew were great to work with. Stunning location, no need to overdo the decorating. Food was amazing and presented perfectly. Highly recommend! -
Quality of service
-
Angela Sent on 03/21/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful to the core
No matter if it is outside or in doors, you will always have an amazing view. -
Quality of service
-
Rachel Sent on 11/02/20194.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful, spectacular venue
Rollins was the perfect location for our wedding! We had an outdoor ceremony and reception and everyone commented on how beautiful the location was—hardly any decor needed as the architecture speaks for itself! Highly recommended -
Quality of service
-
Brittany Sent on 12/28/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rainy Day November Wedding
We were married at Rollins Mansion in November. The mansion and gardens are beautiful, and the staff are excellent to work with! Rollins does all set up/tear down of tables and chairs, which was crucial since it ended up pouring down rain almost the entire wedding day! We had originally planned to have the ceremony outdoors, but Rollins was very accommodating and helped us find a beautiful setup inside due to the weather. It was wonderful to be able to have our entire wedding day at one place from getting ready in the cottage and den, to having the ceremony and reception in the mansion! Our guests had fun exploring the mansion, and we received many, many compliments on the venue choice! They also have winter pricing options, which allowed us to save money while still having the perfect wedding venue!-
-
-
+4 photos
-
Quality of service
-
Emily Sent on 10/15/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic experience
We fell in love with this place as soon as we saw it. We looked at a couple other locations in Des Moines but nothing captured our hearts like Rollins Mansion did. And it did not disappoint. We were able to participate in two catered dinners for their in house caterer (since we both were not able to go to one together). They were very helpful with telling us different vendors they recommended to use. Leading up to the event, they made sure all of our concerns and questions were taken care of. The day of was absolutely perfect. I would 100% do it over if I could and would not have changed a thing. :) -
Quality of service
-
User2455741 Sent on 12/06/20154.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was ecstatic with the service we received from all the staff at the mansion. The venue itself was absolutely beautiful and made for the perfect backdrop for our perfect day. Daniel and Paula were both so easy to talk to and did a great job making our vision a reality. -
Quality of service
-
Natalie Sent on 06/29/20184.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
My husband and I got married on June 16, 2018. We chose Rollins Mansion in December 2016 because it is so beautiful and has its own catering service. The first date that we wanted in 2018 was not available, so you want to book here early if you want to reserve your date! The Rollins staff (namely Daniel and Melissa) worked with us to perfect our schedule of events on the day of, make our menu fit my dietary needs, and ensure that we knew all of the costs up front. While it is pricier to have the ceremony indoors, our wedding day ended up being 96 degrees, so I would recommend booking your ceremony inside if you have a smaller guest list from the start. The ballroom that we got married in is stunning. Everything from the ceremony to the reception ran like clockwork, and the food was delicious! People talked about the garlic mashed potatoes for days! I didn't have to lift a finger all night. I would recommend this beautiful venue for both the ceremony and reception to anyone who wants an elegant, accommodating, and professional experience. I can't say enough good things about Rollins. -
Quality of service
-
User2966019 Sent on 02/03/20174.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Awesome! Love the outside! Great price for what you get! -
Quality of service
-
Natalie Sent on 06/18/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Beautiful venue- highly recommend!
Rollins Mansion was absolutely stunning!!! We fell in love with the place the moment we toured it and knew that it was the perfect location for our ceremony and reception. The staff was fantastic! We also used the preferred caterer and Daniel was incredible to work with and the night manager who was there till the end was great! All of the staff was professional and made our day feel extra special. -
Quality of service
-
Brooke Sent on 01/28/20194.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Absolutely Amazing!
Rollins Mansion was the very first wedding venue we looked at, and nothing else compared after seeing how beautiful it was! We had a December wedding, and all the Christmas decorations they had set up saved us time with decorating and fit in so perfectly with our other decor. Brianna was great to work with and was always quick to answer any questions we had. We chose the in-house catering option of Delmonico which was one of the best choices we made! Daniel and his staff were amazing and our guests are still talking about how amazing the food was! Because we chose Delmonico, our linens and china were included which was perfect! Due to our winter wedding, all of our festivities were indoors, but we braved the cold to take some stunning pictures outside. The mansion has so many rooms to utilize, and our guests had a blast exploring throughout the day. Our day was absolutely perfect, and we couldn't be happier with choosing Rollins Mansion as our venue. -
Quality of service
-
Anna Sent on 07/28/20204.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
My Dream Venue
Even though I had lived on the south side my whole life, I somehow had never stumbled upon this gem. I instantly fell in love--stunning architecture, great history, and so quaintly tucked into the trees. Breanna was an amazing help when it came to coordinating and helping us while we planned from out of state, she really made the whole thing so effortless both before and day-of. The catered dinner tasting and group of pre-approved caterers made it so easy to select our favorites. This also made it super easy to get in touch with the bar and catering staff while we planned, since Rollins works so closely with so few vendors.
The space was plenty for our 100 guests. Ample room to walk around during cocktail hour on the main floor, and downstairs felt cozy yet spacious enough for dinner and dancing. The little "carriage house" off to the side was a perfect spot for my husband and I to take a break together with apps and cocktails, change our shoes after photos, and have a bit of alone time before going to see all our guests and dance the night away.
One thing to note is that they have very limited parking, so we opted to have a shuttle (Rollins even provided us info on rates with Keck Parking), which worked out great with our open bar.
Pictures came out stunningly, and it was the most memorable night. -
Quality of service
-
Jolene Sent on 11/07/20194.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3 out of 5 rating3.0
We had an enjoyable experience!
The Rollins Mansion was a beautiful venue and was the prefect spot for our fairy tale wedding. The venue coordinator was wonderful to work with. She was very helpful and knowledgeable. She helped our day run very smoothly. The mansion had many rules and guidelines that limited some options, but overall we had a nice experience. -
Quality of service
-
Tim Sent on 12/16/20174.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 3.5 out of 5 rating3.5
Beautiful spaces meant little needed to be decorated, which made our lives easier. Rollins representatives met with us several times to make sure our day went off without a hitch. Only thing we wish could have been different is that we weren't able to get in the mansion until 11am for our 4pm wedding. This made for a very tight timeline with decorating, hair, make-up, and pictures all beforehand. -
Quality of service
-
Ashley Sent on 09/22/20204 out of 5 rating4.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Beautiful place!
Beautiful Venue! We were a postponed from May to August wedding (thank you Covid). And the venue was wonderful to work with in making that switch. We loved the option of being able to be outside, and make use of the inside space as well. Due to Covid and social distancing requirements they had precautions all set up, but were open to suggestions from us that also fit our wedding theme but kept everyone safe. Because its a big and beautiful building we were all able to spread out, and enjoy one another. My husband and I loved being able to explore the venue and grounds to find fun places for unique pictures! -
Quality of service
-
Stacie Sent on 10/30/20184 out of 5 rating4.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Robl Wedding
Rollins Mansion was a stunning venue for my August 2018 wedding. The outdoor space is absolutely beautiful for your ceremony along with reception. Loved being able to utilize the indoor area for cocktail hour to allow my guests to see more of the mansion. My only negative is that the Rollins Mansion staff really has nothing to do with helping, it seems as if they only want to collect your money and the rest is up to the staff at Delmonico(in house catering staff) When asked if they had any verbiage regarding the history of the mansion, I was told no. I am very thankful for Melissa and her staff they delivered and amazing meal, my guest still talk about it. Not to mention Melissa is so helpful with how the flow of the ceremony, she really is top notch and pays attention to details. Thank you for all your help. My wedding was the best day of my life and I so happy that we had it at Rollins Mansion.
Stacie and Chris Robl
8-17-18 -
Quality of service
-
Stacy Sent on 09/12/20183.4 out of 5 rating3.4
-
Quality of service 2 out of 5 rating2.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
The venue is absolutely gorgeous and I did not find anything that compared to Rollins in our wide search for venues. Our pictures are stunning and our guests had so many compliments about our wedding. The staff the day of were also fantastic. However, I was disappointed with the lack of communication from Rollins Mansion once we signed our contract. I was expecting someone to reach out to us to help guide us a bit, but you will definitely have to do the legwork yourself and hunt down people for answers to get things done. Melissa from Delmonico was very sweet, but it was confusing that she was also the point person for Rollins as a whole. It would have been nice to be told from the get go who we should contact with our questions, as I often was not sure who was supposed to be helping us. Melissa seemed stretched thin by all her responsibilities, evidenced by slow response time or forgetting to respond to emails, and I honestly was never contacted by anyone else who works for the mansion in the 1 year we were planning our wedding except for notifications that we needed to pay. This made the experience feel a bit transactional. I understand that Rollins is not supposed to be a wedding planner for you, but some more initiative on their end and reaching out to us to see what we needed would have been appreciated. My suggestion would be after couples sign the contract, to send a nice follow-up email letting them know who their point-person will be and sending periodic check-in emails to help couples feel more welcomed. -
Quality of service
-
Amanda Sent on 09/12/20181.7 out of 5 rating1.7
-
Quality of service 1.5 out of 5 rating1.5
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 4 out of 5 rating4.0
-
Flexibility 1 out of 5 rating1.0
Though a gorgeous venue, unfortunately, my husband and I did not have a pleasant experience with Rollins. This was mostly due to the lack of communication, poor planning, and not listening to our vision. Long story short – if having a vision and care about the small details, do NOT work with Rollins. If you do work with Rollins, do not work with Delmonico Catering – I literally have not one nice thing to say about that catering business. I believe they only work with Rollins. Their point of contact became over the overall point of contact for Rollins and Delmonico and it put quite a damper on our planning and the day of due to her lack of communication, going back on her word, overall attitude, and even stealing some of our items.
The venue is truly gorgeous though, and our pictures are great. If you do use Rollins, read your contract very carefully.
-
Quality of service
Are you interested?
Are you interested?