Rockcastle Florist Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
87 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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User photos
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Makenzie Sent on 10/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want perfect florals, go with Rockcastle!
Rockcastle was an easy and wonderful experience. I loved that they took all ideas into consideration and stuck to the outlines give. They even had us make a Pinterest board to share with them which was extra helpful because I am not always the best at describing things. The multiple meetings really tied things together and it was easy to make adjustments along the way. I loved the preview they sent the day before, it made me feel so much more at ease than if I were to see it the day of. LOVED them! -
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Sarah Sent on 12/02/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Most Beautiful Flowers!
We got married July 16, 2022 and I am just getting around to doing reviews! Can't emphasize enough how gorgeous our flowers were. My cousin is a wedding venue event planner in Chicago and told me she has never seen more beautiful flowers. The planning process was seamless, despite doing it all via video calls. I had no idea what I wanted and they guided me from start to finish. The price was reasonable too. They were practical and didn't try to convince me to go more expensive or be impractical about the summer heat. On the day of, they came to set up and went above and beyond. Highly recommend.-
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+8 photos
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Lara Sent on 09/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Arrangements, Professional Service
I had my bridal bouquet and bridesmaids bouquets made by Rockcastle Florist. I gave them minimal info on color and style as flowers aren't my strong suit, and they hit it out of the park with their creativity and beauty. Our bouquets were truly gorgeous and everything I could have asked for. I also loved that they emailed me a sneak peek of the bouquets a couple nights before to get me excited! I highly recommend Rockcastle Florist for your wedding flower needs! -
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Katie Sent on 09/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous flowers and centerpieces
Rockcastle was so great to work with. We coordinated with Robin who was so flexible and on top of what we wanted in terms of bouquets and centerpieces.-
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+4 photos
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Stephanie Sent on 05/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic !
Rockcastle did a fantastic job with our flowers 😊 We worked with Robin and we loved everything she put together . She is professional, creative, and organized. Everything she designed turned out great !!! I absolutely loved my bouquet it was stunning! All the other bouquets , the boutonnieres, and corsages were beautiful as well. My grandma passed a few months before the wedding and Robin designed a memorial vase that I could have at the head table with me . It was very thoughtful and the memorial vase was so beautiful . I couldn’t be more grateful to her and the Rockcastle team! -
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Brittany Sent on 12/11/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10 out of 10
Rockcastle Florist is absolutely amazing!! We worked with Robin and she is very personable and very attentive to detail! My husband and I both could not be happier with the outcome! We couldn't have picked a better florist!!!1 -
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Ali Sent on 11/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Rockcastle Florist team is phenomenal!
I communicated mostly with Robin for my wedding at Ventosa Vineyards. When I first booked them as a vendor we talked about what I was looking for, what was needed, and what style/design I wanted. Communication was mostly done through an online portal, which was great. I was able to upload pictures of flowers and bouquets to let them know what style I really liked. If I had a quick question I would just message them through there, and all the payments were done through the portal as well. The day before the wedding I received a picture of my bouquet and I was blown away. Everything about it was perfect and the colors worked together so well. The day of the wedding I wouldn't even have know they were there except for the fact that they dropped off everything. It all went smoothly and was one less thing for me to worry about that day. The bouquets , boutonnières, and ceremony pieces were absolutely amazing. The guests commented on how beautiful they were, they looked great in all the pictures, and when we weren't able to take a lot of the pieces back home with us the guests were more than happy to take some. I highly recommend Rockcastle for any event or occasion. -
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Navpreet Sent on 07/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Flowers!
We booked Rockcastle to decorate our Henna party and Robin, the lead designer was extremely easy to work with. She was responsive and understood my vision immediately. Their florals brought so much color and vibrancy to our event, everyone was in love. We truly appreciate their work & efforts. Highly recommend! -
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Megan Sent on 05/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful!
Rockcastle made the planning process simple! I showed them a few Pinterest ideas and they created such beautiful arrangements. Robin was wonderful to work with! We received so many compliments all day long and they looked so amazing in our photographs! Such high quality work, would highly recommend. -
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Jenna Sent on 04/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best flowers!
Robin was fantastic! She made a beautiful bouquet & they even smelled amazing. She was wonderful to work with & everything was so easy. We communicated through e-mail & phone (I am from out of state). The flowers were just amazing. I would give a million stars if I could!!! -
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Kelly Sent on 10/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!
Worked with Rockcastle mainly via email and a couple of phone calls due to the fact that we live in Seattle and were planning a wedding back in Buffalo, NY. They were fantastic to work with, made everything very easy. I got to meet with them in person at their warehouse and go over last minute details and I felt at ease and knew they had everything handled for the day of the wedding. Day of wedding couldn’t be more happy with all the work they did. All of the flowers were fresh and vibrant, none of the flowers were over fragrant either, which was fantastic. Highly recommend them, very easy and friendly to work with! -
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Jamie Sent on 07/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Robin at Rockcastle is the BEST!
I 1000% recommend Robin at Rockcastle to anyone who wants beautiful flowers for their big day! I sat and talked with Robin quite a bit leading up to our big day (5/25/19). I don't know a lot about flowers and was worried I wasn't giving her what she needed. But she took some Pinterest photos and created the most beautiful bouquet for me. She even was able to perfectly incorporate my grandmother's rosary around the base of my bouquet - it was absolutely perfect.
I loved getting the sneak peek the day before - it made me even more excited! And the Church would have been a disaster if she hadn't been there to get everyone their flowers and keep the show running. I relied on her a lot at the Church and am soo appreciative of everything she did for me. She even made me laugh right before walking down the aisle and I will never forget that - any nerves I had went right away because she was there with me. I love Rockcastle and the beautiful job they did - people kept raving about them! -
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Pauleen Sent on 12/04/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Planners Favorite Florist
As a wedding planner, I have worked with Rockcastle Florist countless times. Wendy and the Rockcastle Team listen to the client's vision and work to create stunning arrangements. Flowers can be an expensive element to a wedding day, but with Rockcastle I am always rest assured that my clients will get a great value, considering the talent level, quality of product, and quality of service. One of my favorite parts about working with Rockcastle are the sneak peeks a day or so before the wedding. It's a great opporutnity to see their work before it arrives, that way if there is any need for changes (which there never is - it's always perfect) we can adjust accordingly. Thank you so much for all that you do to make my clients weddings simply beautiful! -
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Heather Sent on 12/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Bouquets
When I was first looking at florists with my mother, we knew that we wanted to check out Rockcastle. They had done a wedding that I was a part of in 2014 and my mother could not stop raving over my bouquet. Fast forward 4 years later, and the same still holds true. From our initial meeting, to after our wedding; Rockcastle Florist has their business down to an art. Our initial meeting went smoothly; and while I had some pictures and ideas they were really able to take those and form absolutely gorgeous arrangements for the church and bouquets. My bouquet, 2 weeks later, still had beautiful flowers that are amazingly fragrant. Every step of the way, every person that I worked with (Robin, Dawn) were so helpful and understanding. They know how to run a business and meet their customers’ needs and ideas. The day prior to my wedding they sent me a sneak peak of my bouquet; not only just a picture, but a video so I could see it on all angles! I was blown away; they truly took all my ideas and created the most perfect bridal bouquet that I had ever seen. Delivery went smoothly at both the church and reception venue; with everything meeting exactly what we had wanted and arriving exactly when they said they would. Our gorgeous flowers helped add to the beauty of a wonderful day. My bridesmaids, flower girl and the guests kept raving about the flowers and the complementary toss bouquet was loved by the couple who won the anniversary dance. Thank you again Rockcastle for the beautiful arrangements that I am still glowing over today! I highly recommend Rockcastle for your florist needs!! -
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Catriona Sent on 11/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a Beautiful Arrangement
Everyone I worked with at Rockcastle was amazing and did a great job of helping me figure out my needs and bringing my dreams to life! My bouquet was gorgeous and everything they did was beautiful and worth the cost! I would work with them again in the future for any floral needs! -
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Lizz Sent on 09/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used them for my bridal bouquet, bridesmaid bouquets, flower girl petals, and a welcome arrangement. They were absolutely beautiful and forsomeone who knows nothing about flowers it helped that they had lots of photos and examples and really knew how to make the look I wanted! They were able to incorporate two trinkets from my grandmothers that were my something old on the stems of my bouquet. They sent me a sneak peek of my bouquet the night before and it was absolutely amazing . -
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Katherine Sent on 09/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle is amazing when it comes to their quality of product and personable staff. My husband and I originally met with another florist and had a horrible experience. We were nervous to consult with Rockcastle but they made us feel comfortable right away. They provided loose cuts for our bases we provided as well as for our bakery for our cake. The colors were spot on and they lasted for a whole week after the wedding! My husband pressed his boutinere and I dried my bridal bouquet, both of which came out excellent. -
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Kyle Sent on 08/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with Robin and Rockcastle in Rochester! My dress has ivy beading on it and Robin was able to incorporate a flowing ivy arrangement for my flowers. She has a great eye for design, listens to all requests and has great suggestions to make the flowers pop. I am not a flower person, I only ordered body flowers and bouquet for myself and my bridesmaids and I couldn't have imagined anything better. -
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Jeanne Sent on 07/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle was amazing to work with from start to finish for our wedding! They somehow managed to take our favorite colors and styles out of our heads and compose them into perfect arrangements for our ceremony and reception. We didn't run into a single glitch and were absolutely blown away when we saw our venue for the first time set-up with everything. Would definitely recommend Rockcastle for any wedding or event!-
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+4 photos
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Samantha Sent on 07/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We decided to go with Rock Castle Florist after reading reviews and stopping into their shop location in Canandaigua, NY. Barb was extremely helpful during our consultation and understood our vision right away. The flowers were absolutely gorgeous. We spent quite a bit of money on a floral archway for our ceremony which I was hesitant about at first but so glad we went with it because it was so beautiful and really added to the day, and looking back at our pictures it added so much the ceremony. The bouquets they put together were gorgeous and they even texted me a photo of my bridal bouquet the evening before my wedding to make sure I was happy with it (I was). Dawn helped with day of delivery and planning as well and was also great. They have a fantastic team and access to a lot of beautiful flowers and I would highly recommend them! -
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Roberta Sent on 06/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have used Rockcastle for several different occasions, so going to them for help with our wedding was a no-brainer! Ours was a small wedding at a historical location, and they helped us come up with just the right combination of flowers. -
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Laura Sent on 03/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love Rockcastle! They were extremely helpful throughout the whole process, especially because my vision did not include any flowers. I wanted a foliage/greenery theme, and as you can see in the picture below, it came out amazing! They also came to the venue early to decorate the tables, cake, etc. I didn't have to worry about anything! I highly recommend this florist! -
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Melissa Sent on 09/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a hard time justifying spending money on flowers, but my family insisted. Robin with Rockcastle, Greece location, listened to what I liked and what I was looking for and created these beautiful bouquets. Everyone at the wedding commented on my flowers. I so happy now that I listed and got flowers. -
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Madeline Sent on 09/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Robin at Rockcastle Florist made an overwhelming process extremely simple and a total breeze. I had a lot of ideas for the look and feel I wanted in the flowers and Robin pulled together everything into what I had imagined. She even assured me she would send a sneak peek picture the night before, in case I wanted to make any changes. The flowers arrived on time at the venue and looked stunning. I kept my bouquet in fresh water and they lasted for weeks, so I could enjoy them for longer than just the wedding day. Robin and Rockcastle Florist are professional and their attention to detail is nonpareil. -
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Erika Sent on 09/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers we amazing! My bouquet was breath taking! Due my schedule, I did not have time to meet in person withe the Rockcastle team. We talked on the phone a few times and I sent them pictures of what I liked. What they created was perfect and exactly what I wanted!! I also work at a wedding venue and see many of their arrangements for weddings and I'm always blown away what they create! -
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Melissa Sent on 09/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Barb was wonderful. She kept our budget in mind, & offered alternatives when some things weren't available for our table decor needs (and they turned out to be perfect!) The bouquets she crafted were lovely. She thoughtfully took the time to send the bride a preview for her approval the day before. We highly recommend Rockcastle. They've been our "go to" florist since the days of ordering prom flowers. -
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Julie Sent on 08/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My bouquets were done by Rockcastle and they were absolutely beautiful. Barb who does the wedding flowers in Canandaigua was great. She sent pictures of mine and my bridesemaids bouquets as well as the boutineers two days before and was happy to make any changes I wanted. They were exactly what I envisioned and so pretty. Thank you!! -
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Jeremy Sent on 05/17/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There were so many flower shop choices to choose from and we chose Rockcastle. We are glad we did! What an amazing floral shop! Our coordinator was Robin and she was amazing. With just our words, she was able to use her amazingly creative mind and was able to provide what turned about to be a beautiful and wonderful arrangement of flowers. Robin went above and beyond and coordinated with our Cake designer to handle the flowers that were being put on the cake. This surprised me and it worked great, everything was handled so efficiently. Highly recommended. -
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Robert Sent on 11/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers were the last thing that we figured out for our wedding - we waited until about two weeks prior to contact a florist, and we couldn't be happier with picking Rockcastle. We knew we didn't need anything fancy - just corsages, boutonnieres, and flower petals for the tables, and Rockcastle went above and beyond. We even had enough flower petals to decorate the rest of the venue (including cocktail tables) as well! -
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Angela Sent on 11/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wendy and Emmy from Rockcastle Florist were fantastic! The staff was able to take my ideas and vision and turn it into dream flowers that were absolutely beautiful! Emmy was fantastic with the day of set up and organization with flower delivery and prep! We would definitely use them again if we planned any events in the future! -
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Jen Sent on 10/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle provided beautiful flowers for our wedding. We enjoyed working with Robin, who listened to what we wanted while at the same time providing great, professional insight. Robin's creative mind was able to bring our vision to life, even if we didn't know exactly how to describe it. The day of our wedding, Rockcastle delivered all the flowers to our church and helped attach everyone's flowers, simplifying things and ensuring that everyone looked great. -
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Felice Sent on 10/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wendy was awesome! Our bouquets, boutonniere, centerpieces and decor were all soo beautiful... highly recommend this company! -
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Alicia Sent on 10/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle was amazing! Robin was a complete joy to work with and truly loves her job! She was fantastic at helping create gorgeous arrangements for our wedding! Thank you to her and the entire team for their hard work at creating flowers that were perfect for our special day! -
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Marissa Sent on 07/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Wendy & Robin for providing us with beautiful flowers for our wedding! Initially I had no idea what I was looking for in regards to my flower arrangements but after meeting with both Wendy and Robin and hearing their suggestions, they created the most perfect bouquet for me and amazing flowers for the rest of the bridal party. Our center pieces were exactly what we envisioned and we couldn't be more pleased with the expertise and quality that Rockcastle provided for us! We would highly recommend Rockcastle!
Thank you!
Marissa & Dan -
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User2670549 Sent on 07/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lisa at Rockcastle in Canandaigua was unbelievable. We knew basically what we wanted but she used her experience to mold it into something cohesive. The day of the wedding when I saw our bouquets they were exactly as I'd envisioned. The ceremony decor was beautiful and everyone wanted a centerpiece to take home. The service we received was extremely timely and professional. I would recommend this florist to anyone getting married in the Canandaigua area. You won't be disappointed! -
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Nicole Sent on 06/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Picking a florist was the most difficult decision we made in planning our wedding, which was this past weekend. Flowers are a big part of the wedding budget which is hard to swallow when you know they are going to die shortly after, so we wanted to make sure if we spent that much money they would be perfect. We met with several florists before finally contacting Rockcastle based on a referral from our DJ, Kalifornia Entertainment, and we just never felt quite right about any of them. We left each appointment feeling slightly uneasy. And then we met with Robin at Rockcastle and we just knew they were our florist. Robin got what we were going for and had TONS of photos from real weddings she had done to look through. The day of the wedding the flowers arrived and they were absolutely gorgeous. Exactly what I imagined. The ladies who delivered them took great care in setting up the decorative flowers and pinning boutonnieres and corsages. I am so glad we kept looking instead of just settling for a florist we didn't feel comfortable with. Rockcastle was really exceptional. -
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User2499707 Sent on 01/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We highly recommend Robin at Rockcastle Florist as your wedding florist. During a 1 on 1 consultation she took the time to listen to what we had in mind as far as the overall look, style, and color theme for the our wedding flowers. From the bouquets, to the corsages, to the centerpieces, Robin patiently put together samples of different flowers for us to give us a realistic idea of what we were describing we wanted. She'd make suggestions when needed, but wasn't pushy with her opinions. You can tell that she knows what she's doing, what looks good together, what will NOT work (knowing from past experience)! If it's what you want anyway - she'll do it! At the end of the day she wants YOU to like what you're paying for. Price is a little steep with flowers, but I would say when you're looking for real flowers for your wedding day - they are GOING to be a little pricey wherever you go! You get what you pay for though at Rockcastle :) On the big day, all staff was prompt and organized, and Robin was right there coordinating. Highly recommended! -
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User2412703 Sent on 11/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Our flowers were beautiful!!! Lisa is wonderful to work with and very personable! -
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Bobbi Sent on 10/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When we decided to have our wedding out of town, two hours away from Rochester, I figured it would be out of the question to have my favorite flower shop do the flowers. When I emailed Wendy to ask if I could use her as a resource, to ask questions & such, she said they would not miss the opportunity to do our wedding. I was so shocked, happy and relieved! I immediately knew I had nothing to worry about when it came to the flowers! Even if they had never worked with or been to the venues we had chosen.
Working with Rockcastle was everything I needed it to be. Our meetings were never rushed. They listened to my vision and gave expert advice. While I would have had no problem blowing our budget on flowers, they understood our need to stay exactly on budget, making adjustments where needed. I felt fully confident that they understood my vision and would execute it perfectly and they did!
Our style themes were inspired by the venues we choose- old world elegance and relaxed southern charm, with our color palate being ivory, gold and black. We kept the flowers in white, cream, and blush. Greens tied everything together with the ferns and succulents.
Luckily, I got around for the day at the Bed & Breakfast where the reception would later be, so I had the chance to see our reception tent & tables all done up. It was such a surreal moment, seeing all the details come together after months of planning. It was even better than I envisioned! This was also when I saw my bouquet for the first time- which was perfection! Not too tight, and not too cascading -
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Kathryn Sent on 10/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Robin at Rockcastle was fantastic! The flowers came out just as I had envisioned and were a perfect accent to our outdoor meadow wedding. Robin was professional, organized, and very willing to work with me on any changes. The price was very reasonable for the pieces that I requested. And Rockcastle did a great job having the flowers all packed up and ready to travel and stay nice, as our ceremony and reception were almost 4 hours away! -
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Tammy Sent on 09/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wendy was great to work with! After having some sticker shock with 2 other vendors, I told Wendy right off the bat what we had to work with and what I was envisioning and asked if it was do-able. Wendy did an amazing job and the arrangements were absolutely beautiful. She worked with us and let us provide our own vases. Wendy also graciously dealt with several change requests throughout the process regarding quantity. -
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Katie Sent on 07/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Robin was easy to work with and quick to answer any questions. I wasn't completely sure what I wanted, and she was happy to make suggestions and even show me some examples of how things would look. I feel that we got a great price. The flowers looked great on our wedding day! -
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Lashawn Sent on 07/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I was trying to decide where to get my flowers everyone told me Rockcastle. I had never been there before but as soon as I walked into their store, I was wow'd. Their employees and flowers are beyond what words can describe. Beautiful and long lasting flowers that didnt kill my wallet. They are highly recommended! -
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User2186776 Sent on 06/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle was very reasonably priced as they were within $10 of the major grocery stores price for the same items and on par with another florist whom I used for my first wedding. We chose Rockcastle because they were convenient to our ceremony location, allowed us to pick up our flowers instead of paying a delivery fee and we rented altar pillars for our outdoor ceremony. We also chose them based on recommendations from friends and because I had received a bouquet from them a few months prior to needing wedding flowers.
Robin, the wedding coordinator was very friendly, full of ideas and was thorough with communication which put me at ease.
Our flowers were beautiful and we could not have been happier. Everything was labeled with my name and so well packaged. The shop owner even helped carry our vase arrangements to the car.
An outstanding experience overall!
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Chelsea Sent on 06/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Robin at Rockcastle Florist (Greece location). When I went there and met with both her and the owner Wendy I knew I was in good hands. They have such a great eye for what goes together BUT they also listen to what you are thinking as well. Its the perfect marriage (pun intended). What I did not know... was that I was getting so much more. Robin came on the day of the wedding to deliver all of the beautiful flowers/centerpieces, bouquets, and boutonnieres etc as planned, However while there she helped me with my dress prior to walking down the aisle, making sure I looked perfect (even offered a few tips lol) and in a moment of panic ran out to the car to grab my moms speech which she forgot haha. Not only did they supply a superior product but they clearly care about their customers. Thank you for all of your help and beauty on our day, we truly appreciate you!
Chelsea & George Clark -
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Amanda Sent on 05/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Robin at Rockcastle Florist. She did an amazing job of informing me of how everything works as I have never been to a wedding before. She discussed everything thoroughly and was very helpful when I had questions. I left completely satisfied with my order and cant wait to see how the flowers come out for my wedding. I would recommend Robin at Rockcastle to anyone!! She's the best. -
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Nadia Sent on 12/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lisa Woodard in Canandaigua is AMAZING!!!! I couldn't have asked for a more patient person who really took the time to understand what I was envisioning for my special day. From the bouquets to our centerpieces...everything was absolutely gorgeous. Thank you Lisa for everything!!! You were such a pleasure to work with! -
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Jamie Sent on 12/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My father always sends me my birthday flowers from Rockcastle so I ended up buying my wedding bouquet there. I was very impressed, it was exactly what I imagined. -
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User1934325 Sent on 11/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lisa was extremely helpful! It was very important for our daughter to have a certain flower, and Lisa was able to nail it! The flower actually looked better than the picture we provided. We couldn't have been more happy with the way things turned out! I highly recommend Lisa and her team. -
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User1897182 Sent on 10/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
RockCastle Florist did such an amazing job putting together fantastic arrangements for my wedding in August. We were so impressed by their professionalism and flexibility. My husband and I live out of state so we very limited times that we could meet with Lisa. She was so understanding and made the most of all our meetings. Lisa was so knowledgeable and helpful with what flowers would look best together and what could be switched out for a similar look but lower price. We loved working with RockCastle and were sooo happy with how everything turned out! We would absolutely work with them again! -
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User5925086 Sent on 10/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Robin was FANTASTIC! She definitely gave us exactly what we were looking for, from our bouquet styles and color schemes, to our wedding party! The flowers were absolutely stunning and we received a LOT of compliments on how beautiful they were. She went above and beyond our expectations and even assisted us with flower care for flowers we had purchased elsewhere to ensure that we had exactly the look we wanted. Highly recommend Rockcastle and will definitely use them for any future arrangements. -
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Laura Sent on 10/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers for my wedding were perfect. Lisa knew exactly how I envisioned my day and she did a BEAUTIFUL job with the flowers. Wouldn't go anywhere else. -
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User1871236 Sent on 10/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything about Rockcastle's service was perfect. Lisa in Canandaigua went above & beyond to make sure it all looked amazing. I recommend the "full service" package which means that she comes to pin on the guys' flowers, pins on the corsages, sets things up at the ceremony site & reception site, and makes sure it's all perfect. Less stressful on the bride and family! Thanks Lisa, your hard work showed, and made it a wonderful day! -
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Elizabeth Sent on 09/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I gave my wedding planner my ideas of what I wanted my wedding flowers to look like, and Rockcastle did such an amazing job! Everyone's flowers looked incredible and made my wedding day absolutely perfect. Thank you for everything! -
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Anne Sent on 07/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our flowers were beautiful everything was perfect! So fresh and fragrant! Thank you so much! -
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User1474887 Sent on 07/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lisa at Rockcastle florist was one of my favorite vendors to work with! I loved her! She understood my version from the very beginning. I brought in pictures and she knew what all the flowers were and if they would be available and how we could use them for my wedding. She understood me and how I wanted simple and elegant not flashy and showy all the way through. She was so helpful to me offering advice when I was indecisive about design, and had a very good eye for it. Lisa and Rockcastle were so easy to work with, very open and receptive to my changes and back and forth, awesome! After we paid the deposit, on our next visit she made an actual bouquet and centerpiece out of the flowers we talked about for me to see. That was great! And best of all, they were very reasonably priced, fair prices for great work and beautiful flowers! -
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Randi Sent on 07/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I dealt with Robin at the Rockcastle on Long Pond Rd in Rochester NY. I had met a few vendors before and had pretty stressful appointments. So I came in to Rockcastle expecting the same. This was in no way the case with Robin! She listened to everything I wanted, suggested alternative flowers that would be cheaper but give me the same look (and more of the them for the money!) She took all the pictures I showed her and tweeked them just enough to where they were my own unique pieces but still the look I showed her. She is amazing! Prices are amazing. I was beyond thrilled and impressed. I got so many compliments on my bouquet and bridesmaids bouquets. Ask for Robin and you will not be disappointed! Thank you so much for making my wedding day awesome! I will use Rockcastle in the future for all my flower needs -
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Angela Sent on 06/28/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Rockcastle Florist for my wedding flowers for our ceremony and reception and they turned out beautifully. Robin was so helpful and knowledgeable and made the experience easy and helped me bring my visions to life. I loved the bouquets and ESPECIALLY loved our centerpieces, they did a wonderful job. -
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Mary Sent on 04/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved our flowers! The process was so easy. I had a meeting with Wendy, showed her my ideas and the final product was absolutely beautiful! I would highly recommend Rockcastle! -
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Marissa Sent on 12/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lisa was great to work with. Her bubbly personality made planning the wedding a lot of fun. She had great ideas and accepted new ideas as well. I would recommend her to anyone planning a wedding -
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Sara Sent on 10/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers were beautiful! My bouquet was amazing. Gerbera daisies, berries, fall leaves and orange and ivory roses. We had a couple of special requests for flowers for remembrance table. The bouquet in memory if my parents were perfect! Everything was exactly how I imagined it. Thank you Rock Castle for making our special day amazing. -
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Angelica Sent on 10/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle is an amazing florist. Wendy was so accommodating. . She worked within my budget. -
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Laura Sent on 09/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I could not be happier with the amazing service of Rockcastle Florist. Lisa is truly wonderful!! Throughout the planning phases I changed my mind several times, which was never a problem! Lisa was so easy to stay in contact with and was full of great ideas. The day of the wedding, the flowers looked fantastic! Even more important, however, was Lisa's caring personality. When she saw me hungry and shaking she immediately went to have a cheese and crackers tray made for me and my bridesmaids! She also calmed the nerves of my husband before the ceremony! We highly recommend Rockcastle and cannot thank Lisa enough for going above and beyond on our wedding day!!!!! -
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User1310299 Sent on 09/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Robin will work around your budget to ensure you get the flowers of your dreams and you will be extremely happy with her services!!!!
thanks, robin. -
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User6618151 Sent on 07/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rock castle did the flowers for our wedding. Lisa was great to work with. She took our ideas and ran with it. When ever I had a question she was always quick to call back or email me. When I saw my bouquet on my wedding day I fell in love with it, they made sure to incorporate parts of my dress and my something old into the bouquet. Our center pieces where vases with wine corks and flowers and they came out better than we could ever imagine -
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Katrina Sent on 06/24/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used the Canandaigua location. Lisa at this location is just wonderful!! I cannot say enough great things about her!! The flowers were absolutely gorgeous and exactly what we wanted. She was there through the day to set everything up and help with anything we needed. She carried the train of my dress down the stairs and waited with me until we walked down the aisle. She was absolutely fabulous!! -
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User1088092 Sent on 05/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lisa was fantastic to work with! She helped me find exactly what I was looking for. -
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User1113029 Sent on 03/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great flowers...great price...and we had a lot of changes and they accomodated all! -
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Joanne Sent on 03/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, courteous and priced right. All of my flower arrangements were beautiful -
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User1070773 Sent on 01/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Flowers were exactly what I envisioned. Thank you for absorbing my visions and making them real! -
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Theresa Sent on 11/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle was amazing. They are amazing because I went in the day before my wedding with a ridiculously small budget and no knowledge of flowers. They made me the most beautiful cascading bouquet with cymbidium orchids and dark red roses. They stayed in my budgets and had my flowers ready in less than 24 hours. I could not have been more pleased!! -
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Allison Sent on 10/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flowers were absolutely beautiful, and still looked great over two weeks after my wedding! Will definitely go back for any flower needs in the future. -
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User953294 Sent on 09/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely stunning, very vivacious and colorful flowers. Very reasonably priced for 22 items, and very willing to work with you on prices and additions. Will be going back to them for all my future flower needs. -
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User953402 Sent on 09/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE Rockcastle Florist. I worked with Robin. She understood my vision immediately. Our colors were yellow and grey with everyone wearing grey and the only yellow coming from shoes, ties, and flower.....and the flowers were amazing!!! The quality of the flowers themselves were fresh and stayed that way for the entire day. The arrangement were more than I could have asked for, stunning. My bouquet was perfect and when I asked Robin to attach a bracelet that was given to me by my grandfather she was more than happy to do that.Although they may not be the cheapest option, I highly highly recommend Rockcastle, it is worth the money! -
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User895037 Sent on 07/09/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough good things about our flowers from Rockcastle. They did an amazing job at capturing my vision for all of the flowers, but I especially loved my bouquet. The price was very reasonable and they were very easy to work with. In fact, out of all of my vendors, Rockcastle was the best one to work with. I would recommend them to anyone. -
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Valerie Sent on 07/06/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rockcastle Florist was a wonderful choice for us when planning our daugher's wedding. Lisa (and all the staff) was thoughtful, considerate and professional -truly an expert in her field. She was able to take all of Gina's ideas, combine them with hers to create an affordable, spectactular array of flowers for the wedding party, parents, grandparents, church and reception! Rockcastle went the extra mile for us when it came to table decorations for the reception by allowing us to create some of our own vased branches in their shop and then transported them to the reception with no additonal charges to us. They were very personal in that they seemed to understand that this was a "once in a lifetime" event for all of us. We highly recommend these folks!!!!! -
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Chelsea Sent on 11/21/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Wendy, the owner, was A-MAZING. During our meeting she was quick to pull up pinterest and follow all of the boards I had created to show her exactly what I was looking for. She provided me itemized pricing so that I could pick and choose whatever I wanted, and could ensure the final total was within my price range. She was always SO responsive, adding and removing things to the package like cake flowers or more table bouquets whenever I asked. She texted me a preview of my flowers the week before and ALL were gorgeous. When she delivered them to the venue, they were even more surreal - exactly what I had asked for, and exactly like my pinterest photos... silver dollar eucalyptus with peach and white flowers. She came with an assistant and set up everything perfectly including adhering a garland to the pergola under which we were to be wed. LOVE Wendy and Rockcastle florist!!!! She has an artistic eye, and you can't go wrong if you choose her :) -
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User1471474 Sent on 01/14/20144.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVED our flowers for our wedding. We had some beautiful personal touches added to my bouquet and to my new husband's boutonierre - they were stunning! I could go on and on with how wonderful it was to work with them and how willing they were to give me the perfect bouquet for my day. -
Quality of service
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Lisa Sent on 07/29/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Rockcastle did an absolutely wonderful job with our flowers and centerpieces! The bouquets were beautiful, and they turned out exactly as I had envisioned them, thanks to our florist, Wendy. Although their prices tend to be on the higher side, everything was completely worth it, as Wendy and her team were truly enjoyable to work with and really came through for us on the day of the wedding. I would absolutely love to work with Rockcastle again in the future, and would highly recommend them to everyone! Thanks so much for making our day so beautiful! -
Quality of service
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Maria Sent on 11/09/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Gorgeous flowers, great people!
I'm a Rochester native and drove by their store on Long Pond Road every day for years - they're an institution! Wendy and Robin were super helpful in translating what I wanted, verbally, into the bouquets and centerpieces they provided. If I needed to make changes, they responded super quickly and made adjustments instantly. I even got a preview of my bouquet the day before, which was great! Flowers were delivered to the wedding party and set up in the venue on time, without a hitch. In general, florals are going to be one of the more expensive parts of a wedding, but for what I paid, I got exactly what I'd pictured. Plus, the bouquets lasted for at least a week after the wedding and still looked fresh! Overall a great experience with Rockcastle :) -
Quality of service
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Kirstin Sent on 07/25/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This Rochester team is amazing!
Rockcastle is my favorite florist in the world! They do such an impeccable job with everything. They did my corsages boutonnieres in high school, they have done countless mother’s Day bouquet and special occasion bouquets. They did my mom‘s wedding flowers and now they are done mine. They’re so good at knowing what you want I can’t even put into words how wonderful it was to work with them and not have to worry about floral arrangements because I knew they had them under control.-
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+15 photos
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Quality of service
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Jessica Sent on 11/19/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful flowers
All of my flowers were exactly how I dreamed they would be! Working with Robin was so easy and stress free. She was able to take my vision and bring it to life!! -
Quality of service
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Keleigh Sent on 10/07/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Robin is INCREDIBLE! I met with Robin twice prior to the wedding to show her inspiration photos and give her an idea of what I envisioned for flowers. She brought my vision to life. I was beyond thrilled with my bouquet, my girls bouquets, and the boutonnieres! The flowers on our wine barrels, at our guest tables, and around the venue were breathtaking. She incorporated a lot of texture into our bouquets which gave them so much depth. I can not say enough good things about Rockcastle, and Robin specifically. Flowers are expensive - but they were worth every penny. -
Quality of service
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Jeff Sent on 09/14/20104.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The flowers that Rockcastle provided for our wedding were amazing. They had great ideas and were very helpful. They were a little pricey which is why the 4 for value of cost. I would definitely recommend them as your florist, you will not be disappointed. -
Quality of service
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Shara Sent on 09/26/20164 out of 5 rating4.0
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
My wedding bouquet was absolutely stunning! It was everything I expected and more! Even the delivery guy commented that in all the years he's delivered for Rockcastle, my bouquet was one of the most beautiful he'd ever seen. -
Quality of service
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User1765723 Sent on 08/15/20143.3 out of 5 rating3.3
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 1.5 out of 5 rating1.5
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Flexibility 4 out of 5 rating4.0
Staff at Rockcastle was tremendous! Our bouquets were much smaller than expected -
Quality of service
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User2090167 Sent on 04/07/20152 out of 5 rating2.0
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 2.5 out of 5 rating2.5
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Value 1.5 out of 5 rating1.5
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Flexibility 1 out of 5 rating1.0
Buyer be ware. They screwed up my order and then actually sent me a billing with rebilling fee's. In my opinion your better off buying the flowers yourself and arranging them also, and it would be a lot cheaper. -
Quality of service
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