Rock River Printers Reviews
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5.0 Fantastic
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31 Reviews
100% recommend it
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Quality of service 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Awards
31
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Tania C. Sent on 03/23/20215 out of 5 rating
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Very helpful, nice and with many ideas to help us out to decide.
We chose our invitations and created everything in an hour or so. She is very nice and has many ideas to create your invitation. Very nice experience.We chose our invitations and created everything in an hour or so. She is very nice and has many ideas to create your invitation. Very nice experience.Rock River Printers's reply:
Thank you Tania! It was a pleasure working with you, I appreciate this kind review ;-) They are really beautiful invitations and I'm sure that you will receive many compliments. -
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Stephanie N. Sent on 07/07/20225 out of 5 rating
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Best customer service
Teresa, at Rock River Printers, was extremely kind and helpful. We left saying how our experience was one of the best so far in the wedding planning process, because of her hospitality. She took her time walking us through our options and then fixing our invites so they were exactly how we envisioned.Teresa, at Rock River Printers, was extremely kind and helpful. We left saying how our experience was one of the best so far in the wedding planning process, because of her hospitality. She took her time walking us through our options and then fixing our invites so they were exactly how we envisioned.Rock River Printers's reply:
Stephanie- It was really a pleasure working with you to accomplish that “just right” invite ;-)
That saying about 7 degrees of separation in our case turned out to be ONE! We’ve always felt that Rockford and the surrounding area has the claim to some of the nicest people in the world and now we are acquainted with two more. Thanks again for your order and this marvelous review…here’s to a beautiful wedding day, and more importantly all the days that follow💜
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Priscilla P. Sent on 03/30/20225 out of 5 rating
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Wedding Invitations
My wedding invitations were absolutely beautiful. I was able to let Teresa know what I was looking for and she made it all come together. She was very professional, helpful and accommodating.
I highly recommend Rock River Printers for your wedding invitations, shower and whaever else you need printed. I will be using them again for other events.
Thanks TeresaMy wedding invitations were absolutely beautiful. I was able to let Teresa know what I was looking for and she made it all come together. She was very professional, helpful and accommodating.
I highly recommend Rock River Printers for your wedding invitations, shower and whaever else you need printed. I will be using them again for other events.
Thanks TeresaRock River Printers's reply:
Priscilla- It was such a pleasure working with you and the end results were absolutely spectacular! You had excellent ideas on exactly how your invites could look and I truly appreciate being able to help that vision come to life. Your review is so appreciated and it was definitely a joy working with you- thank you for the opportunity to set the tone for your wedding! -
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Venus M. Sent on 05/04/20215 out of 5 rating
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Excellent service and excellent selection
If you are looking for EXCELLENT service and selection, this is the place to go. You are not rushed nor pressured to go outside of your budget. The invites were BEUTIFUL. They came to us very fast and they were cost effective!If you are looking for EXCELLENT service and selection, this is the place to go. You are not rushed nor pressured to go outside of your budget. The invites were BEUTIFUL. They came to us very fast and they were cost effective!Rock River Printers's reply:
Venus- wow! Such a wonderful review and very much appreciated 💜💜
Here’s hoping that your day is great...but more importantly all the days that follow with peace, love and joy! -
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Tamara Sent on 07/27/20215 out of 5 rating
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Teresa was simply amazing!
I ordered a couple of sample invitations online. I was not happy with what I'd received. I knew that my invitations were not supposed to look like Macy's mail ad stock!! I called Teresa and she brought my vision to life! Teresa is simply a joy to work with! When I ordered my invitations, some of them weren't perfect. I hadn't noticed the error and I'm sure my guest wouldn't have noticed either. Well, Teresa noticed and ordered an entire new set to be reprinted. We we're so pleased with our invitations that we ordered matching programs. We also ended up ordering thank you cards with our photos on the front and back. Truly exceptional work!!!I ordered a couple of sample invitations online. I was not happy with what I'd received. I knew that my invitations were not supposed to look like Macy's mail ad stock!! I called Teresa and she brought my vision to life! Teresa is simply a joy to work with! When I ordered my invitations, some of them weren't perfect. I hadn't noticed the error and I'm sure my guest wouldn't have noticed either. Well, Teresa noticed and ordered an entire new set to be reprinted. We we're so pleased with our invitations that we ordered matching programs. We also ended up ordering thank you cards with our photos on the front and back. Truly exceptional work!!!Rock River Printers's reply:
Tamara-
We appreciate your exceptional review and truly appreciate your printing orders! It was truly a pleasure and a joy working with you in finding those just right wedding stationery items - they all look just stunning. Hoping to work with you again- anytime-on any printing project! -
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Lauren Sent on 07/09/20195 out of 5 rating
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Absolutely amazing service & stationary!
Teresa was the most amazing person and she was such a huge help to us throughout this whole process! We ordered our invitations, personalized cocktail napkins, programs for church, and thank you cards from Rock River Printers. Every single item turned out more beautiful than I could imagine. Teresa helped us every step of the way to make sure I got exactly what I wanted. She was so helpful and so responsive to any question.Teresa was the most amazing person and she was such a huge help to us throughout this whole process! We ordered our invitations, personalized cocktail napkins, programs for church, and thank you cards from Rock River Printers. Every single item turned out more beautiful than I could imagine. Teresa helped us every step of the way to make sure I got exactly what I wanted. She was so helpful and so responsive to any question. -
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Stacey Sent on 06/04/20195 out of 5 rating
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Above and beyond
Teresa went above and beyond our save the dates wedding invitations and napkins all turned out perfect. She took the time to listen to what we wanted . The price is great and the product is outstanding I would use this vendor again for all my printing needs . Worth the money .Teresa went above and beyond our save the dates wedding invitations and napkins all turned out perfect. She took the time to listen to what we wanted . The price is great and the product is outstanding I would use this vendor again for all my printing needs . Worth the money . -
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Cassidy Sent on 01/23/20195 out of 5 rating
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Awesome Experience
Working with Teresa was nothing short of amazing. My husband and I had researched online for different invitation options and never found anything we liked. Finally, we found Rock River Printers and set up an appointment with Teresa. We went into the appointment having absolutely no idea what we wanted and Teresa took the time to show us all of our options and help us form our vision for our invitations. Once we had finally picked out which style we liked, she spent the time to go over wording with us, telling us what is commonly done and helping us decide what was right for us. When all was said and done, we had a way nicer quality invitation than we could've found at an online retailer for less than the cost of those online retailers. The invitations came back in a short period of time and they were of extremely high quality and looked absolutely amazing. We had such a great experience with Rock River Printers that we decided to order our ceremony programs and favor tags from her as well! I can't thank Teresa enough for the guidance and expertise she provided to us throughout this process. We ended up with beautiful paper products and it was one of the easiest parts of planning thanks to Rock River Printers!Working with Teresa was nothing short of amazing. My husband and I had researched online for different invitation options and never found anything we liked. Finally, we found Rock River Printers and set up an appointment with Teresa. We went into the appointment having absolutely no idea what we wanted and Teresa took the time to show us all of our options and help us form our vision for our invitations. Once we had finally picked out which style we liked, she spent the time to go over wording with us, telling us what is commonly done and helping us decide what was right for us. When all was said and done, we had a way nicer quality invitation than we could've found at an online retailer for less than the cost of those online retailers. The invitations came back in a short period of time and they were of extremely high quality and looked absolutely amazing. We had such a great experience with Rock River Printers that we decided to order our ceremony programs and favor tags from her as well! I can't thank Teresa enough for the guidance and expertise she provided to us throughout this process. We ended up with beautiful paper products and it was one of the easiest parts of planning thanks to Rock River Printers! -
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Lauren Sent on 02/17/20195 out of 5 rating
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Gorgeous Custom Invitations
My sister (a sophomore in graphic design) created my invitations. One of my groomswomen coordinated with Rock River Printers to make my vision a reality. They were very helpful in providing feedback and collaborating with my sister's work. The final product was of a good weight and a subtle pearlescent finish that really made the invitations pop! The photos really don't do it justice. We got many compliments on them from guests.My sister (a sophomore in graphic design) created my invitations. One of my groomswomen coordinated with Rock River Printers to make my vision a reality. They were very helpful in providing feedback and collaborating with my sister's work. The final product was of a good weight and a subtle pearlescent finish that really made the invitations pop! The photos really don't do it justice. We got many compliments on them from guests. -
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Randall Sent on 12/09/20175 out of 5 rating
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We ordered reception invitations for our son who is getting married in Arizona. We are having a reception here in Rockford for them. Teresa was extremely helpful, courteous, and professional. The invitations are beautiful! She has many price ranges and we were very happy that what we chose was within our budget. We also ordered cocktail napkins which are affordable and adorable! Thank you Teresa for all your help!We ordered reception invitations for our son who is getting married in Arizona. We are having a reception here in Rockford for them. Teresa was extremely helpful, courteous, and professional. The invitations are beautiful! She has many price ranges and we were very happy that what we chose was within our budget. We also ordered cocktail napkins which are affordable and adorable! Thank you Teresa for all your help! -
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Aubrey Sent on 12/07/20185 out of 5 rating
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You must shop here!
Without a doubt, Rock River Printers was one of my favorite finds while wedding planning. I had been looking online for invites because I didn't know anyone sold them locally. When looking online, it seemed to be pretty easy to hit $700+ for invites and all the inserts. I had stopped at a bridal expo, and met Theresa there. I knew I at least had to visit her shop and get an estimate. From the moment I walked in the shop I was sold! She was so great to work with and our invites turned out beautiful. Theresa made it so easy to figure out the wording for the invites and make sure it all flowed. She also made napkins for the bar and drink coasters! The prices are so reasonable and so much cheaper than anything online. Also a major perk being able to feel the invites in your hands instead of staring at a screen.
Since my wedding I have gone back to her for custom napkins and Christmas cards. Rock River Printers is the only place I'll go for my printer needs!Without a doubt, Rock River Printers was one of my favorite finds while wedding planning. I had been looking online for invites because I didn't know anyone sold them locally. When looking online, it seemed to be pretty easy to hit $700+ for invites and all the inserts. I had stopped at a bridal expo, and met Theresa there. I knew I at least had to visit her shop and get an estimate. From the moment I walked in the shop I was sold! She was so great to work with and our invites turned out beautiful. Theresa made it so easy to figure out the wording for the invites and make sure it all flowed. She also made napkins for the bar and drink coasters! The prices are so reasonable and so much cheaper than anything online. Also a major perk being able to feel the invites in your hands instead of staring at a screen.
Since my wedding I have gone back to her for custom napkins and Christmas cards. Rock River Printers is the only place I'll go for my printer needs! -
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Jessica Sent on 04/11/20165 out of 5 rating
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Rock River Printers was WONDERFUL! Teresa Helped me pick out beautiful invites! From helping with fonts, options, and wording she was so helpful! Our invites turned out great! I would recommend Rock Rivers Printers to ANYONE!Rock River Printers was WONDERFUL! Teresa Helped me pick out beautiful invites! From helping with fonts, options, and wording she was so helpful! Our invites turned out great! I would recommend Rock Rivers Printers to ANYONE! -
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Sarah Sent on 02/27/20165 out of 5 rating
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Teresa is amazing! She is such a sweet person and so knowledgeable about invitations. We originally thought we could just order invitations online, but after reading other reviews about her services we decided to meet with her. We thought going through a printing company would be more expensive, but she actually helped us save $200 on our invitations! She coached us through how to word the invitations and worked with the company directly to perfect our proof. We highly recommend ordering any paper goods through her. She's been our favorite vendor to work with so far!Teresa is amazing! She is such a sweet person and so knowledgeable about invitations. We originally thought we could just order invitations online, but after reading other reviews about her services we decided to meet with her. We thought going through a printing company would be more expensive, but she actually helped us save $200 on our invitations! She coached us through how to word the invitations and worked with the company directly to perfect our proof. We highly recommend ordering any paper goods through her. She's been our favorite vendor to work with so far! -
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Kristan Sent on 10/01/20155 out of 5 rating
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From the onset of Save the Dates to Formal invitations, Theresa was incredible! I met her at a local bridal expo and she was so accommodating to my needs and limited time due to out of state work. She was more than flexible. And I now have a friend for life!!!!! There were several snafus on several orders, but she went the extra mile (at no additional cost to us) to ensure delivery in ample time! And even though sometimes life creates a bit of havoc, she never made me feel as if I was "that" customer who was never happy....the snafus were that of the suppliers she used, and no fault of her own, which is sometimes out of our control - and she handled each situation with poise and grace and we got through it with a genuine smile! Thanks Theresa for helping me make my dreams come true!!!!!From the onset of Save the Dates to Formal invitations, Theresa was incredible! I met her at a local bridal expo and she was so accommodating to my needs and limited time due to out of state work. She was more than flexible. And I now have a friend for life!!!!! There were several snafus on several orders, but she went the extra mile (at no additional cost to us) to ensure delivery in ample time! And even though sometimes life creates a bit of havoc, she never made me feel as if I was "that" customer who was never happy....the snafus were that of the suppliers she used, and no fault of her own, which is sometimes out of our control - and she handled each situation with poise and grace and we got through it with a genuine smile! Thanks Theresa for helping me make my dreams come true!!!!! -
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Jessi Sent on 10/20/20145 out of 5 rating
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Teresa at Rock River Printers inRockford, Illinois did an excellent job with all our printing needs for our daughter's wedding. From the invitations to the wedding program, she was wonderful. We had a lace envelope with the invite inside and it was unique and beautiful. Teresa knows the vendors and the choices and she knows exactly how to word things on each card and is detail oriented. Communication by phone or email was very timely and delivery of everything was quick!
She made our daughter's wedding special and I would highly recommend using Rock River Printers.
Jan DrayTeresa at Rock River Printers inRockford, Illinois did an excellent job with all our printing needs for our daughter's wedding. From the invitations to the wedding program, she was wonderful. We had a lace envelope with the invite inside and it was unique and beautiful. Teresa knows the vendors and the choices and she knows exactly how to word things on each card and is detail oriented. Communication by phone or email was very timely and delivery of everything was quick!
She made our daughter's wedding special and I would highly recommend using Rock River Printers.
Jan Dray -
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Jackie Sent on 07/12/20145 out of 5 rating
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Our invitations were so much less stressful after we went to Rock River Printers! The ease and overall knowledge of the owner was phenomenal! She listened to everything I wanted and gave me just that! The invitations came out beautifully! Absolutely what I wanted! Style, class, and perfection! Couldn't have asked for a better invitation! Never pressured us to do more than we were wanting. Just sheer ability to please the customer! Nothing more I could ask for!Our invitations were so much less stressful after we went to Rock River Printers! The ease and overall knowledge of the owner was phenomenal! She listened to everything I wanted and gave me just that! The invitations came out beautifully! Absolutely what I wanted! Style, class, and perfection! Couldn't have asked for a better invitation! Never pressured us to do more than we were wanting. Just sheer ability to please the customer! Nothing more I could ask for! -
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Brittany Sent on 11/06/20145 out of 5 rating
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Teresa was so helpful to work with and very accommodating to your needs. She listens to what you are looking for and offers a variety of options to choose from. My invitations and programs were both beautiful and delivered promptly! I couldn't ask for better service!Teresa was so helpful to work with and very accommodating to your needs. She listens to what you are looking for and offers a variety of options to choose from. My invitations and programs were both beautiful and delivered promptly! I couldn't ask for better service! -
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User1647284 Sent on 06/04/20145 out of 5 rating
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Theresa is absolutely wonderful. Very professional and extremely helpful. She really knows her inventory and is very willing to help you with many ideas and costs. Gets back to you very quickly and follows up with you and companies that you have order through. I would highly recommend this company for any printing needs.!!!Theresa is absolutely wonderful. Very professional and extremely helpful. She really knows her inventory and is very willing to help you with many ideas and costs. Gets back to you very quickly and follows up with you and companies that you have order through. I would highly recommend this company for any printing needs.!!! -
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Kelly Sent on 03/31/20145 out of 5 rating
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Teresa is amazing to work with! Super efficient, and reliable!Teresa is amazing to work with! Super efficient, and reliable! -
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User1386901 Sent on 10/18/20135 out of 5 rating
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Teresa is one of the best wedding vendors in Rockford, Illinois! She will go out of her way to make sure that you have the invitations, programs, etc. that you want! Teresa will contact vendors for extra fonts, clip art, anything you can think of! She does not try to sell you something, instead she tries to make sure that you are picking out exactly what you want. She is a very personable, professional woman who makes you feel comfortable in her shop.Teresa is one of the best wedding vendors in Rockford, Illinois! She will go out of her way to make sure that you have the invitations, programs, etc. that you want! Teresa will contact vendors for extra fonts, clip art, anything you can think of! She does not try to sell you something, instead she tries to make sure that you are picking out exactly what you want. She is a very personable, professional woman who makes you feel comfortable in her shop. -
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Ms Sent on 06/20/20135 out of 5 rating
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I highly recommend this place! Rockford has one of the worst customer service ever, and Teresa went above and beyond for me. I usually don't rave about services, but this place met all of my expectations. You will never get service like this anywhere in Rockford. They closed at 5 , and all I expected was to pick up book samples of wedding invitations and leave but Teresa wanted to stay after and help me pick out samples that met my needs. She was very professional, lots of knowledge-especiallly with translating invites into a different language. She even helped carry the book samples out to my car. As i stated earlier, you will never get this kind of service in Rockford. No other place compares to Rock River Printers.I highly recommend this place! Rockford has one of the worst customer service ever, and Teresa went above and beyond for me. I usually don't rave about services, but this place met all of my expectations. You will never get service like this anywhere in Rockford. They closed at 5 , and all I expected was to pick up book samples of wedding invitations and leave but Teresa wanted to stay after and help me pick out samples that met my needs. She was very professional, lots of knowledge-especiallly with translating invites into a different language. She even helped carry the book samples out to my car. As i stated earlier, you will never get this kind of service in Rockford. No other place compares to Rock River Printers. -
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User1272340 Sent on 08/05/20135 out of 5 rating
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Teresa is an absolute joy to work with! She was so helpful with choosing invites, thank yous, napkins, and even wording everything! I will be definitely be returning with any future invitation/announcement needs!Teresa is an absolute joy to work with! She was so helpful with choosing invites, thank yous, napkins, and even wording everything! I will be definitely be returning with any future invitation/announcement needs! -
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User1151833 Sent on 05/03/20135 out of 5 rating
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My invitations & table tents turned out absolutely GORGEOUS!! Highly recommend using RRP!My invitations & table tents turned out absolutely GORGEOUS!! Highly recommend using RRP! -
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Laura Sent on 07/08/20125 out of 5 rating
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Teresa is AMAZING!! I ordered my invitations, rehearsal dinner invites, place cards and programs from her. She is super helpful and finds exactly what you're looking for. My mom and I spent hours with Teresa and finally put together an invitation with pieces from three different ones combined. Teresa made it all possible with her creative ideas! She also goes to bat for you if things come in different than ordered and makes them right. I'd highly recommend her for her service, professionalism and timeliness!Teresa is AMAZING!! I ordered my invitations, rehearsal dinner invites, place cards and programs from her. She is super helpful and finds exactly what you're looking for. My mom and I spent hours with Teresa and finally put together an invitation with pieces from three different ones combined. Teresa made it all possible with her creative ideas! She also goes to bat for you if things come in different than ordered and makes them right. I'd highly recommend her for her service, professionalism and timeliness! -
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Lauri Sent on 04/03/20125 out of 5 rating
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Teresa is a GOD SEND! She was able to take all the thoughts I had rollin' around my head and help me turn them into an AMAZING invitation. I couldnt be happier. Price is very competitive, her customer service and professionalism is well above par....all around, fantastic business/woman. I will DEFINITELY be using Rock River Printers for all my future printing needs!Teresa is a GOD SEND! She was able to take all the thoughts I had rollin' around my head and help me turn them into an AMAZING invitation. I couldnt be happier. Price is very competitive, her customer service and professionalism is well above par....all around, fantastic business/woman. I will DEFINITELY be using Rock River Printers for all my future printing needs! -
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