Robert Leighton Films Reviews

Reviews

• Melanie Sent on 05/08/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  This is my second review of my life... which means Robert Leighton films is amazing. My husband and I planned our wedding from out of town and from the beginning was a joy to work with. He is exceptionally helpful in recommending vendors he's seen do wonderful things in the past and flexible with the fact that we weren't going to be able to meet until the day of or day before the wedding. I told him about our families and our story and what was most important to us in order for him to get a better sense of the 'feel' he should go with in our video and boy did he. Our video was a hit amongst our family and friends but most of all amongst my husband and I. Our wedding day went by so incredibly fast and I just wanted to relive it. We spend a whole year planning and it was over in a flash. Our video allows us to do just that and more, relive the moments we experienced and those that we missed. We got to see all of our guests having a blast and hear the words of our priest as we said our vows and dedicated our lives to each other. The video he created captured everything and more. Better yet, the first highlight video he created I wasn't set on and he took my suggestions and critiques.. He wasn't going to stop until his artwork of our day made us happy and for that we are so grateful. Rob and his team are fantastic, I would recommend his services to anyone! THANK YOU ROB!!

  This is my second review of my life... which means Robert Leighton films is amazing. My husband and I planned our wedding from out of town and from the beginning was a joy to work with. He is exceptionally helpful in recommending vendors he's seen do wonderful things in the past and flexible with the fact that we weren't going to be able to meet until the day of or day before the wedding. I told him about our families and our story and what was most important to us in order for him to get a better sense of the 'feel' he should go with in our video and boy did he. Our video was a hit amongst our family and friends but most of all amongst my husband and I. Our wedding day went by so incredibly fast and I just wanted to relive it. We spend a whole year planning and it was over in a flash. Our video allows us to do just that and more, relive the moments we experienced and those that we missed. We got to see all of our guests having a blast and hear the words of our priest as we said our vows and dedicated our lives to each other. The video he created captured everything and more. Better yet, the first highlight video he created I wasn't set on and he took my suggestions and critiques.. He wasn't going to stop until his artwork of our day made us happy and for that we are so grateful. Rob and his team are fantastic, I would recommend his services to anyone! THANK YOU ROB!!
• 
  User994499 Sent on 10/29/2012
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  Robert is great at his job and his videos are incredible. The highlight video feature is one of a kind.

  Robert is great at his job and his videos are incredible. The highlight video feature is one of a kind.
• Andrea Sent on 07/28/2015
  1.5 out of 5 rating

  1.5
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    2.5 out of 5 rating
    2.5

  If you can go with someone else I would! It took over 17 weeks to get my videos when they had originally told me 6-8 weeks.. their excuse was an influx in work, well I believe they should honor their clients contracts first. Also I specially asked for family shots in the church on my contract and he totally missed my parents and husbands parents coming down the aisle in the church..extremely disappointing because family is so important to us. I also asked on the contract for half of our videos to be on USB drives instead of CDs, and those were Never received!!

  If you can go with someone else I would! It took over 17 weeks to get my videos when they had originally told me 6-8 weeks.. their excuse was an influx in work, well I believe they should honor their clients contracts first. Also I specially asked for family shots in the church on my contract and he totally missed my parents and husbands parents coming down the aisle in the church..extremely disappointing because family is so important to us. I also asked on the contract for half of our videos to be on USB drives instead of CDs, and those were Never received!!

  Robert Leighton Films's reply:

  Hi Andrea, I'm very sorry that you were unhappy with our 12-18 week delivery policy as stated in your contract. When you reminded me, after delivery, of your special request for 1 thumb drive, I shipped it that week. I wish that you had let me know that you didn't find it in the mail. Another one is on its way. :) And as I stated then, your parents isle shots were added to that. I hope you enjoy the thumb drive that I'm resending and I'm sorry that you didn't feel that you received the 5 star service that we have a reputation for. We wish you all the best. Regards, Robert Leighton Films
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• Jess Sent on 06/06/2018
  0.5 out of 5 rating

  0.5
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  Stay away, save your money, and run for the hills. Choose a different videographer!

  Stay away, save your money, and run for the hills. Choose a different videographer!