Robbins Brothers Fine Jewelers Reviews
Reviews
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4.6 out of 5 rating
4.6 out of 5 rating
86 reviews
92% recommend it
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![Maria]()
Maria Sent on 03/07/2022beautiful, great quality, great selection
My husband purchased my engagement ring and wedding band at Robbins Brothers. They did not have the wedding band that matches my engagement ring in-store ,but were able to order it from the company. Also ,they have a beautiful selection, great customer service, and a promise program to help maintain jewelry and keep it cleaned/serviced . My husband also got me a beautiful necklace from Robbins Brothers as a wedding day gift. We recommend them for their quality, services, and selections! -
![Shae]()
Shae Sent on 07/01/2021Great selection, great customer service
We had a great experience at the Arlington, TX location. They had a great selection of wedding bands for both my husband and I. Reginald, our consultant was amazing and helped me (I’m super indecisive) narrow down my choices and take home the band I loved and will love for tests to come! -
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![Tahirah]()
Tahirah Sent on 01/08/2020High quality selection, unbeatable customer service
My husband and I went ring shopping several months before he proposed, and he allowed me to pick the ring design I loved at Robbins Brothers to avoid a disappointment on what should be a special day. We worked with consultant Kamal B. at the Robbins Brothers in Dallas (off the tollway) when we purchased the engagement ring and eventually both wedding bands, and he was extremely relaxed and down-to-earth. Robbins Brothers was our first choice for rings, and our experience from start to finish just confirms that we made the right decision to shop there. It is a bit pricier, but you can't beat the level of service (even after your wedding) and beautiful selection that they have to offer. I really appreciate that we can get our rings cleaned at any time at any location, with basically no wait, and the lifetime service policy they offer. I definitely recommend to any future brides and grooms. -
![Sherri]()
Sherri Sent on 09/29/2019The perfect ring
I was so picky about my engagement ring (I don’t wear a lot of jewelry and will wear this the rest of my life!) we went to 17 different places to look at rings. Robbins Brothers has exactly what I wanted, if we had started there, the whole process would have been much easier! Conveniently, they also had a matching wedding band for me! -
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![Jazmine]()
Jazmine Sent on 09/14/2019Wedding Band Success
They were able to get beautiful rings on time for both my fiancé and myself, didn’t pressure us to get brand names if we didn’t want them, and helped us customize an amazing wedding band for my husband! -
![Kimber]()
Kimber Sent on 09/05/2019Extremely professional
These guys put you FIRST! Nothing else matters to them except YOUR happiness. That is so necessary when you're about to make the biggest decision (and quite possibly) the biggest purchase of your life so far. They were so patient and helpful - and free cleaning?! Sign me up! -
![Devn]()
Devn Sent on 09/02/2019Fantastic!
I looked online for a place to get an engagement ring for a trip my girlfriend and I were taking in a few days. I had looked online and done research but for some reason never considered how long it would take to prepare the ring. Dominique helped me the moment I got to the door. I told her what it was I was looking for and within 10 min had some of the best service, 3 gorgeous options that looked exactly like what I wanted, and a promise it was gonna be ready In time. If I could rate Robbins Brothers and Dominique more than 5 stars I would. I had my ring in a day and it turned out the most beautiful thing I had ever seen. If you’re in the Arlington area I recommend going to see them. Now I’m back from Mexico happily engaged! -
![Ashleigh]()
Ashleigh Sent on 07/16/2019LOVE my ring!
We received great service here from the entire staff! -
![Roslyn]()
Roslyn Sent on 04/04/2019Great Service
We found and customized my husbands ring here and we could not be happier with how it turned out! We love their selection and service and beautiful ring cleaning! -
![Lauren]()
Lauren Sent on 08/03/2017Bina was great to work with, she had a smile on her face the entire time and kept pulling rings for me to try on when I'd give her feedback about what I had already tried on. She was super helpful and knowledgeable and helped us customize a beautiful Simon G setting to put my gorgeous sapphire into! Thank you Bina for helping us find the ring of my dreams! -
![Alexa]()
Alexa Sent on 07/05/2016My fiancé's experience with picking my engagement ring went very well. He went all on his own and his sales associate, Stacey, really helped him through the process. My fiancé had a lot of questions and was very particular, but Stacey was quite patient and knowledgeable. In the end, she helped him select/design the perfect engagement ring that he had in mind for me. My fiancé and I went back to Robbins Brothers to pick our wedding bands, and our experience went just as well. Stacey was able to help me find a band that beautifully complemented my engagement ring. When it came to selecting a wedding band for my fiancé, Stacey was able to inform us of all the different metals and styles for men. Together, we were able to decide on the perfect ring for my fiancé. Robbins Brothers is a high-quality jewelry store with service to match. -
![amytherese]()
Amy Sent on 05/09/2016I love Robbins Bros. I am so happy my fiance got my engagement ring at Robbins. We shopped around at a few other stores, but Robbins had the best section for us. And for one flat rate, we now have a lifetime service plan on the ring, so if any stones are lose or fall out, they fix it for free, immediately in the store. I have never waited more than 20 minutes to get my ring cleaned or fixed. We also bought our wedding bands at Robbins and we received great customer service. I have also been to the Arlington location and they have the same quality of service. -
![LaToya]()
Latoya Sent on 03/14/2014Wow what a great place to choose rings and diamonds. The sales representative was extremely professional and we were able to drink coffee and watch football while my engagement ring was being serviced. -
![Michelle]()
Michelle Sent on 12/11/2013The service experience was superb at Robins Brothers: we were greeted when we enter the door (the salesman even remembers us from my annual check!) and we were offered warm drinks in a comfortable seating area. Even if "engagement rings" are a very select niche, it's nice to be pampered a bit.
Robins Brothers produced a very unique, classic engagement ring with a matching wedding band. Love it! I still marvel at the way it reflects light. #newlyweds :)
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![Mrs. DeJesus]()
Karen Sent on 11/29/2012Bought both our wedding bands at Robbins Brothers, excellent customer service! -
![Jessica]()
Jessica Sent on 10/27/2012My rings are beautiful!! I've had to have my rings re-sized a few times to find the right size! My fingers tend to swell a lot but each time they re-sized it and had back to me within a couple of days! Anytime I need it cleaned they were happy to do it right then...and I've never waited more than 15 minutes.
I love my rings and I'm happy that I have a company that's dependable to care for them. -
Miranda Sent on 10/15/2019
Loved working with them!
The woman in the store helped me pick out exactly what I wanted. They were able to customize a ring just for me and gave me and my fiance good options for payment! I will definitely be going back when we make any other jewelry purchases! -
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Norma Sent on 01/17/2018Nikki, at the Arlington location was excellent. She walked us through the whole process.. We were very afraid about financing, but she was right there to give us all of our options.
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