Riverside Art Museum Reviews
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4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
5 reviews
84% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.1 out of 5 rating
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Emily Sent on 08/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kathy at the museum was the absolute best to work with. She accommodated all my needs, and made my wedding day go by without any issues. The rooftop view is unbeatable, and all the guests loved the venue as much as we did!Kathy at the museum was the absolute best to work with. She accommodated all my needs, and made my wedding day go by without any issues. The rooftop view is unbeatable, and all the guests loved the venue as much as we did! -
Quality of service
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Andrea Sent on 08/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our ceremony was inside and the reception was on the rooftop. It was a beautiful and unique setting with downtown Riverside as a backdrop. The RAM provided the beauty of the Mission Inn without the price tag, but with loads more charm. Kathy was flexible, responsive, and fantastic. This is the place to having a wedding.Our ceremony was inside and the reception was on the rooftop. It was a beautiful and unique setting with downtown Riverside as a backdrop. The RAM provided the beauty of the Mission Inn without the price tag, but with loads more charm. Kathy was flexible, responsive, and fantastic. This is the place to having a wedding. -
Quality of service
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Dana Sent on 11/05/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We did not actually end up choosing this venue but it was a close second because the value was one of the best! The event coordinator is amazing and full of good tips! On a beautiful night a rooftop ceremony and or reception would be to die for. We had the pleasure of doing our walk through before a wedding and got to see how versatile the spaces can be used! You can rent a lot or as little of the museum as you wish but the entire museum is yours for the night so no public access. Definitely have the event coordinator look up the art exhibit which will be in the rooms you book so you can possible coordinate decor. Super late pick up on rentals through the in house company so there won't be any rush to get out. Great value!We did not actually end up choosing this venue but it was a close second because the value was one of the best! The event coordinator is amazing and full of good tips! On a beautiful night a rooftop ceremony and or reception would be to die for. We had the pleasure of doing our walk through before a wedding and got to see how versatile the spaces can be used! You can rent a lot or as little of the museum as you wish but the entire museum is yours for the night so no public access. Definitely have the event coordinator look up the art exhibit which will be in the rooms you book so you can possible coordinate decor. Super late pick up on rentals through the in house company so there won't be any rush to get out. Great value! -
Quality of service
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User2247568 Sent on 07/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented the two bottom galleries. It was beautiful and simple and all my guests loved the art. The only two downfalls is that they didn't provide any chairs or tables so we had to rent those from another vendor andthey only rent two time slots either morning or evening and you couldnt come before the the start time.We rented the two bottom galleries. It was beautiful and simple and all my guests loved the art. The only two downfalls is that they didn't provide any chairs or tables so we had to rent those from another vendor andthey only rent two time slots either morning or evening and you couldnt come before the the start time. -
Quality of service
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User1782601 Sent on 08/26/20140.9 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 0.5 out of 5 rating
PLEASE READ THIS if you are planning a wedding or event at the Riverside Art Museum. I STRONGLY recommend that you find another venue!! We recently held our wedding there and we are very unhappy with several aspects of the event:
1. Our contract stated our event began at 4:30pm. RAM double booked the venue and when we arrived, we were told that there was an exhibit in our location scheduled until 5pm. This delayed us greatly. Even worse, Sue, the event coordinator, lied and told my family that I approved this double book and approved changing the start time to 5pm. I did no such thing as Sue never contacted me.
2. Our reception was held on the rooftop. I myself saw 3 cockroaches; I do not want to imagine how many my guests saw. Even worse, a cockroach jumped from the ceiling onto the shoulder of one of my guests! I witnessed this with my own eyes and I was absolutely mortified that this happened at my wedding!
3. I do understand that you take the risk of unsuitable or unfortunate art displays holding your wedding at an art museum; however, I was still extremely upset to find a clear, plastic doll floating above the aisle I walked down to reach my husband. Thank God I was so focused on reaching the end of the aisle that I did not look up. Once I saw it, I was completely embarrassed and disappointed that my guests sat under this scary floating doll instead of enjoying the beautiful atrium. I would have really appreciated the common courtesy of removing this piece of art during a wedding ceremony. I have included a picture for you all to see it.
4. Without getting into too much detail, I have to say that I was VERY unhappy with Sue, the event coordinator. She was extremely rude to me, my husband and my family. Her rude behavior carried over to her employees for the duration of the reception.
Your wedding day should be the happiest day of your life. To ensure that, please select another venue.
PLEASE READ THIS if you are planning a wedding or event at the Riverside Art Museum. I STRONGLY recommend that you find another venue!! We recently held our wedding there and we are very unhappy with several aspects of the event:
1. Our contract stated our event began at 4:30pm. RAM double booked the venue and when we arrived, we were told that there was an exhibit in our location scheduled until 5pm. This delayed us greatly. Even worse, Sue, the event coordinator, lied and told my family that I approved this double book and approved changing the start time to 5pm. I did no such thing as Sue never contacted me.
2. Our reception was held on the rooftop. I myself saw 3 cockroaches; I do not want to imagine how many my guests saw. Even worse, a cockroach jumped from the ceiling onto the shoulder of one of my guests! I witnessed this with my own eyes and I was absolutely mortified that this happened at my wedding!
3. I do understand that you take the risk of unsuitable or unfortunate art displays holding your wedding at an art museum; however, I was still extremely upset to find a clear, plastic doll floating above the aisle I walked down to reach my husband. Thank God I was so focused on reaching the end of the aisle that I did not look up. Once I saw it, I was completely embarrassed and disappointed that my guests sat under this scary floating doll instead of enjoying the beautiful atrium. I would have really appreciated the common courtesy of removing this piece of art during a wedding ceremony. I have included a picture for you all to see it.
4. Without getting into too much detail, I have to say that I was VERY unhappy with Sue, the event coordinator. She was extremely rude to me, my husband and my family. Her rude behavior carried over to her employees for the duration of the reception.
Your wedding day should be the happiest day of your life. To ensure that, please select another venue.
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Quality of service
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