Rito's Italian Bakery & Deli Reviews
View more informationReviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
23 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
23
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Andrea Sent on 10/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rito’s Bakery did a phenomenal job with my daughter’s wedding cake. The entire process was a positive experience. From the cake tasting back in February to the finished product almost 3 weeks ago, we were very pleased with the level of service we received. Each cake we tried was more delicious than the previous one, which made it very difficult to choose. We then supplied a photo of a cake we liked and Jim Rito and his staff were able to duplicate it exactly. The cake was absolutely delicious and more beautiful than we could have imagined. Thanks Rito’s Bakery!Rito’s Bakery did a phenomenal job with my daughter’s wedding cake. The entire process was a positive experience. From the cake tasting back in February to the finished product almost 3 weeks ago, we were very pleased with the level of service we received. Each cake we tried was more delicious than the previous one, which made it very difficult to choose. We then supplied a photo of a cake we liked and Jim Rito and his staff were able to duplicate it exactly. The cake was absolutely delicious and more beautiful than we could have imagined. Thanks Rito’s Bakery! -
Quality of service
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Hannah Sent on 10/05/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding cake was absolutely beautiful and delicious. Our guests loved it and we received compliments on the presentation and taste of the cake. The price was extremely reasonable. I would highly recommend Rito's Bakery!Our wedding cake was absolutely beautiful and delicious. Our guests loved it and we received compliments on the presentation and taste of the cake. The price was extremely reasonable. I would highly recommend Rito's Bakery! -
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Kaitlyn Sent on 07/20/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
WOW!! Our cake was simple, rustic and truly perfect. We had the traditional white cake and the strawberry cassata cake and it was all gone by the end of the night. Everyone raved about how tasty the cake was and we are looking forward to getting more cake from them in the future! They also made it very affordable, which was great!WOW!! Our cake was simple, rustic and truly perfect. We had the traditional white cake and the strawberry cassata cake and it was all gone by the end of the night. Everyone raved about how tasty the cake was and we are looking forward to getting more cake from them in the future! They also made it very affordable, which was great! -
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Jennifer Sent on 06/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great price, delicious cake, and very willing to work with all requests. They even give you the option to pick it up yourself and save delivery costs. Only issue we had was that their "menu" was not very clear and we ended up having to fight to negotiate the price we thought that the cake was meant to be. But it all worked out fine and hopefully they've updated to eliminate that confusion by now!Great price, delicious cake, and very willing to work with all requests. They even give you the option to pick it up yourself and save delivery costs. Only issue we had was that their "menu" was not very clear and we ended up having to fight to negotiate the price we thought that the cake was meant to be. But it all worked out fine and hopefully they've updated to eliminate that confusion by now! -
Quality of service
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User1068386 Sent on 01/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We purchased a red velvet 3 tier cake with butter cream frosting from Rito's and it was outstanding. I brought in a picture and they duplicated it to perfection. The only confusing part was that we received two smaller cakes, one with my name and one with my husband's. Not sure if it was because the cake wasn't large enough. Not a big thing the cake was still beautiful and delicious!We purchased a red velvet 3 tier cake with butter cream frosting from Rito's and it was outstanding. I brought in a picture and they duplicated it to perfection. The only confusing part was that we received two smaller cakes, one with my name and one with my husband's. Not sure if it was because the cake wasn't large enough. Not a big thing the cake was still beautiful and delicious! -
Quality of service
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Charlene Sent on 08/19/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We LOVED our wedding cake from Rito's! It was exactly what we asked for and could not have been more delicious! They have so many options at reasonable prices. The company typically has a cake tasting every year around Jan/Feb where you can taste as much and as many types of cakes as you want. There are also added benefits of booking during this time & it is worth investigating! Our wedding was in the middle of summer and we ordered a 3-tier cake with a lemon mousse filling and sweet cream frosting! It was so refreshing and all of our guests couldn't stop talking about how much they loved it!!We LOVED our wedding cake from Rito's! It was exactly what we asked for and could not have been more delicious! They have so many options at reasonable prices. The company typically has a cake tasting every year around Jan/Feb where you can taste as much and as many types of cakes as you want. There are also added benefits of booking during this time & it is worth investigating! Our wedding was in the middle of summer and we ordered a 3-tier cake with a lemon mousse filling and sweet cream frosting! It was so refreshing and all of our guests couldn't stop talking about how much they loved it!! -
Quality of service
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Matt Sent on 07/08/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious cake and arrived early on the wedding day.Delicious cake and arrived early on the wedding day. -
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User877416 Sent on 07/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I showed the baker a picture of what I wanted, and he took it from there. The cake tastings were helpful and delicious, and I was impressed at being individually helped during the busy cake tasting open house. The cake turned out beautiful and the entire process was so easy. Less stress for the bride :] We had two complimentary heart shaped cakes (one for the bride's family to take, the other the groom's) which were beautiful and tasty as well!I showed the baker a picture of what I wanted, and he took it from there. The cake tastings were helpful and delicious, and I was impressed at being individually helped during the busy cake tasting open house. The cake turned out beautiful and the entire process was so easy. Less stress for the bride :] We had two complimentary heart shaped cakes (one for the bride's family to take, the other the groom's) which were beautiful and tasty as well! -
Quality of service
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Cora Sent on 01/11/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were very happy about our cake and especially the taste. The design was beautiful and exactly what we had envisioned. We were also excited that it turned out perfectly with very little effort on our part. All they needed from us was a color swatch and everything else was done by them.We were very happy about our cake and especially the taste. The design was beautiful and exactly what we had envisioned. We were also excited that it turned out perfectly with very little effort on our part. All they needed from us was a color swatch and everything else was done by them. -
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Jennifer Sent on 08/02/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was delicious and they even threw in 2 free heart cakes with our names on them!The cake was delicious and they even threw in 2 free heart cakes with our names on them! -
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Michelle Sent on 06/20/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake not only tasted wonderful, but looked absolutely perfect! They made exactly to my description. I would use them again for any cake I needed.The cake not only tasted wonderful, but looked absolutely perfect! They made exactly to my description. I would use them again for any cake I needed. -
Quality of service
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Amy Sent on 08/30/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My cake was awesome!! They did a great jobMy cake was awesome!! They did a great job -
Quality of service
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Tianna Sent on 10/21/20184.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delectable cake
The ladies at Rito's were extremely helpful and willing to meet with us multiple times to discuss our cake. I highly recommend their yearly tasting event, this was where we fell in love with their cake flavors. Our cake turned out exactly how we wanted it, and it tasted delicious!The ladies at Rito's were extremely helpful and willing to meet with us multiple times to discuss our cake. I highly recommend their yearly tasting event, this was where we fell in love with their cake flavors. Our cake turned out exactly how we wanted it, and it tasted delicious! -
Quality of service
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David Sent on 04/03/20084.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake from Rito's bakery was great! We had a 4 layer cake. They allowed us to have different flavors with the different layers. We had strawberry cassata cake and carrot cake. I know it is a strange combination, but that's what we wanted and they gave it too us, NO problem.Cake looked great and was delivered ontime. NO Problems. If you have not tried it out I suggest you atleast try their cakes. They taste great, whatever kind you get.The cake from Rito's bakery was great! We had a 4 layer cake. They allowed us to have different flavors with the different layers. We had strawberry cassata cake and carrot cake. I know it is a strange combination, but that's what we wanted and they gave it too us, NO problem.Cake looked great and was delivered ontime. NO Problems. If you have not tried it out I suggest you atleast try their cakes. They taste great, whatever kind you get. -
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Brenda Sent on 07/05/20094.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We buy our pastries at Rito's Bakery all the time so it was fitting to have them make our wedding cake.Their staff was very friendly when we came in for the cake tasting.The cake they made us was wonderful the icing was yummy and the cake was still moist when we cut it.They sell all sorts of food at their shop,so ill definitely be coming back.We buy our pastries at Rito's Bakery all the time so it was fitting to have them make our wedding cake.Their staff was very friendly when we came in for the cake tasting.The cake they made us was wonderful the icing was yummy and the cake was still moist when we cut it.They sell all sorts of food at their shop,so ill definitely be coming back. -
Quality of service
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Barbara Sent on 11/13/20084.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was an excellent cake that everyone loved. We chose white cake with chocolate mousse. It wasn't your ordinary cake...it was fabulous.It was an excellent cake that everyone loved. We chose white cake with chocolate mousse. It wasn't your ordinary cake...it was fabulous. -
Quality of service
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Mikaela Sent on 11/29/20164.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
My cake came out perfect! It was absolutely beautiful. Staff at the Brunswick location could have been a bit friendlier and easier to get a hold of, I felt like we lacked some communication but I would still recommend them to a friend!!My cake came out perfect! It was absolutely beautiful. Staff at the Brunswick location could have been a bit friendlier and easier to get a hold of, I felt like we lacked some communication but I would still recommend them to a friend!! -
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Melissa Sent on 11/12/20074.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Our Wedding Cake was an afterthought and ordered very last-minute - Rito's was more than happy to help pick out a cake, as well as keep it as economic as possible. They delivered and set out the cake to the hall and all was beautiful.Our Wedding Cake was an afterthought and ordered very last-minute - Rito's was more than happy to help pick out a cake, as well as keep it as economic as possible. They delivered and set out the cake to the hall and all was beautiful. -
Quality of service
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Theresa Sent on 03/07/20084.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
My cake was beautiful and everything ran smoothly. It tasted awesome too!My cake was beautiful and everything ran smoothly. It tasted awesome too! -
Quality of service
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Hiromi Sent on 06/22/20134.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The cake was just what we've asked for. The cake tasted as great as their other products (we eat lunch there occasionally). They were on time and responsive for our questions.The cake was just what we've asked for. The cake tasted as great as their other products (we eat lunch there occasionally). They were on time and responsive for our questions. -
Quality of service
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Sheena Sent on 06/08/20124.5 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We ordered a 3 tier cake and a 1/2 sheet of cassata cake. We were not picky with cake other then we wanted a strawberry cassata cake. Other then the bite my groom fed me I didn't get to eat any (we were just too busy!) but the bit I had was yummy and I heard from others that the cake was good. The only complaint I would have (and I didn't even notice it until we got our pictures back) is that the top layer was not smooth. There was one part that looked like it was bummed or something and of course it is on the side where were cut into and the pictures so it. It really didn't bother me enough to call and say anything but it was noticeable in pictures. It didn't ruin my night and should stop anyone from using them.
We ordered a 3 tier cake and a 1/2 sheet of cassata cake. We were not picky with cake other then we wanted a strawberry cassata cake. Other then the bite my groom fed me I didn't get to eat any (we were just too busy!) but the bit I had was yummy and I heard from others that the cake was good. The only complaint I would have (and I didn't even notice it until we got our pictures back) is that the top layer was not smooth. There was one part that looked like it was bummed or something and of course it is on the side where were cut into and the pictures so it. It really didn't bother me enough to call and say anything but it was noticeable in pictures. It didn't ruin my night and should stop anyone from using them.
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Quality of service
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Jordan M. Sent on 08/10/20194 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Good cake.
Great price! However, Being I did not get to see my cake until it was already at my reception a little upset. Our initials were supposed to be carved into the side of the cake and they weren’t. They also messed up one of our cake flavors, which again we didn’t find out until our cake was being served. Not a surprise you want to have on your wedding day. The cake was tasty and pretty just not what we wanted.Great price! However, Being I did not get to see my cake until it was already at my reception a little upset. Our initials were supposed to be carved into the side of the cake and they weren’t. They also messed up one of our cake flavors, which again we didn’t find out until our cake was being served. Not a surprise you want to have on your wedding day. The cake was tasty and pretty just not what we wanted. -
Quality of service
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User1650813 Sent on 06/07/20142.7 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I loved the way our cake tasted- it was wonderful- but I had specifically stated that I wanted my cake topper in front of my cake and flowers on top- they not only didn't listen but tried to put the cake topper on top (which was a heavy Lenox statue) and left a mark on the top but used all the flowers around the cake and had none for the top! I was livid- they didn't do anything about it but give us a little bit of the money and pretty much day it was our fault even though we told them.I loved the way our cake tasted- it was wonderful- but I had specifically stated that I wanted my cake topper in front of my cake and flowers on top- they not only didn't listen but tried to put the cake topper on top (which was a heavy Lenox statue) and left a mark on the top but used all the flowers around the cake and had none for the top! I was livid- they didn't do anything about it but give us a little bit of the money and pretty much day it was our fault even though we told them. -
Quality of service
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