Riches & Roses Chauffeured Transportation Reviews

Reviews

• Rhonda R. Sent on 01/13/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Transportation for wedding party and bride and groom

  Very prompt and made sure my day went as smooth as possible! I would definitely recommend Riches and Roses

  Very prompt and made sure my day went as smooth as possible! I would definitely recommend Riches and Roses
• Myah Sent on 10/24/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I would definitely use Riches and Roses again!

  We used Riches and Roses for our wedding. We had 2 shuttles to transfer guests and an SUV for my husband and me. Mr. Darryl and his staff were professional, friendly, and flexible. They worked with us to make our day smooth for our guests. I would recommend them for any bride.

  We used Riches and Roses for our wedding. We had 2 shuttles to transfer guests and an SUV for my husband and me. Mr. Darryl and his staff were professional, friendly, and flexible. They worked with us to make our day smooth for our guests. I would recommend them for any bride.

  Riches & Roses Chauffeured Transportation's reply:

  Thank you Myah for your review. We value your business, and appreciate you choosing Riches and Roses for your transportation needs. It was truly a pleasure to be part of your special day, and hope you consider us again for any future events.
• Rowena Sent on 04/24/2018
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Service was exceptional! Limo Driver was very friendly and professional. He made sure that we were on time to all our destinations. I will definitely recommend riches and roses to friends and family!!

  Service was exceptional! Limo Driver was very friendly and professional. He made sure that we were on time to all our destinations. I will definitely recommend riches and roses to friends and family!!

  Riches & Roses Chauffeured Transportation's reply:

  Hi Rowena. Sorry it took us a while to respond to your review, but we appreciate your business and your kind review. Please keep us in mind for any future events.
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• Sara Sent on 07/02/2015
  1.6 out of 5 rating

  1.6
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Used riches and roses for our wedding and had an awful experience. We called numerous times to confirm price and each time it was different. We agreed on a price and were told to come in right away for the deposit - which we did and the owner was not there. Came in a week later once we had the available time and the owner would not honor the previous rate. We ended up booking as by this point it was getting short notice. We had written down on our contract and also called a few days before the wedding to confirm the pick up and drop off times that we needed set in stone in order to get our guests to the wedding on time. The driver got lost/was late and also waited 15-20 minutes at hotel when we said wait no more than 5. This caused a delay in everything and we had to start the wedding 30 minutes late due to waiting on the last bus to arrive. It was nearly 100 degrees our wedding day and we were outside, guests had to wait in the heat because of this. We tried calling the owner to complain and get a portion of our money back and were called ignorant and he was not willing to work with us at all. Do not use.

  Used riches and roses for our wedding and had an awful experience. We called numerous times to confirm price and each time it was different. We agreed on a price and were told to come in right away for the deposit - which we did and the owner was not there. Came in a week later once we had the available time and the owner would not honor the previous rate. We ended up booking as by this point it was getting short notice. We had written down on our contract and also called a few days before the wedding to confirm the pick up and drop off times that we needed set in stone in order to get our guests to the wedding on time. The driver got lost/was late and also waited 15-20 minutes at hotel when we said wait no more than 5. This caused a delay in everything and we had to start the wedding 30 minutes late due to waiting on the last bus to arrive. It was nearly 100 degrees our wedding day and we were outside, guests had to wait in the heat because of this. We tried calling the owner to complain and get a portion of our money back and were called ignorant and he was not willing to work with us at all. Do not use.

  Riches & Roses Chauffeured Transportation's reply:

  Hi Sara,
  I know it's been a few years since you wrote this. But we wanted to apologize for the less than perfect experience you received. We are currently under new management, and hope that you will allow us the opportunity to gain your business again. We truly pride on providing our customers with top of the line customer service and a great experience. We are always looking to make it better if the service was under par. We would be glad to give you a discount on your next reservation with us, and hope you consider using us again.