Skip to main content
Weddings
ARE YOU A VENDOR?

RARE TRANSPORTATION Reviews

RARE TRANSPORTATION

RARE TRANSPORTATION

Birmingham, AL
4.8 out of 5 rating, 11 Reviews
View more information

Reviews

4.8 out of 5 rating
4.8 out of 5 rating
11 Reviews
96% recommend it
Write a review
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
Write a review

Awards

11
  • D
    Dana L. Sent on 07/22/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    I loved our bus and bus driver

    Clean, kind, always on time, and great to work with! I am so so thankful I chose them for transportation on my wedding day!

    RARE TRANSPORTATION's reply:

    Thank you Dana, and we were honored to be part of your special day! We wish you and your husband nothing but happiness and love in your marriage!
  • Alison
    Alison A. Sent on 01/22/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Went above and beyond!

    Rare Transportation went above and beyond! My wedding was during Race weekend and Prom weekend and they were able to secure a shuttle for our guests! We even had multiple hotels that guests were staying at, that was no problem! The true Prince of the evening goes to our driver!!! He was outstanding, not only did he get our guests to and from, he even helped the wedding planner and caterer! All of our guest adored him!!!
  • K
    Kathy F. Sent on 10/24/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Rare Transportation is Great

    We needed transportation shuttles for our daughter's wedding and working with Rare Transportation was a breeze! They answered all of our questions in a timely manner. The shuttles were seamless and so helpful for the wedding guests. We highly recommend them for small and large groups and we would use them again. They met our expectations! 100% happy!

    RARE TRANSPORTATION's reply:

    Hi Kathy!
    Thank you so much for the kind words. The wedding was beautiful and we are so happy we were a part of it!
    • illustration stars

    Are you interested?

    Send a message
  • E
    Emily T. Sent on 04/26/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Fun Trolley for Wedding Party

    We hired Rare Transportation to provide a trolley for the wedding party as well as a bus for out of town guests. We had a wonderful experience with all employees that helped us throughout the planning process. Our driver for the trolley was so much fun! The trolley was a great way to transport the wedding party around town for pictures and to the different venues! We are glad we chose to rent an air conditioned bus for out of town guests. These guests were picked up from the hotel and taken to the church then to the following reception. During the reception the bus was available to take all guests to their final destination throughout Birmingham for a couple hours until it got close to the end of the night. This seemed unnecessary at first but we quickly realized how helpful this was when we were able to arrange for my grandmother to be brought back safely to her own home when she was tired. I highly recommend Rare Transportation to all Birmingham brides!
  • L
    Lindsey Sent on 03/23/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    So glad we booked them! They were timely, professional, and easy to work with. They were very accommodating, and got us all around town without an issue. I would highly recommend.
  • User1845612 Sent on 10/05/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Great service and experience from
    beginning to end. showed up on time and very helpful
  • E
    Elli Sent on 11/27/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Rare buses save the day! I used the bus transportation service for my September 2014 wedding, all I can say is THANK YOU! The team at Rare was very professional and helpful especially given that we were able to book additional buses just a few days before the big day. The buses were very luxurious and comfortable, the driver was very timely, the service provided was flawless.
  • Cecilia
    Cecilia C. Sent on 06/13/2023
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Ms Lana is the best

    Rare transportation is where its at. They were so helpful in getting all of our guests to and from the hotels. ceremony, reception, and after party. Highly recommend requesting Ms Lana as your driver!

    RARE TRANSPORTATION's reply:

    Thank you, Cecilia! We're so happy to have been able to be a part of this special day and we wish you and your husband all the best in your life together!
  • D
    Deana Sent on 01/05/2015
    4.7 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Rare transportation provided a trolley car for my daughters wedding. They were on time and professional.
  • S
    Stefanie Sent on 02/26/2018
    4.5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I used rare transportation for my 2.10.18 wedding and they were on time, professional and flexible. They could be better at responding to email, but other than that I would recommend them.
  • E
    Emily Sent on 06/18/2018
    3.8 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    The only issue I had is that the driver didn't pull up to the front of the hotel when picking guests up, so we had guests waiting for 15-20 minutes while the driver was there but couldn't find him. At the time it really stressed me out, but the rest of the night went smoothly.

    RARE TRANSPORTATION's reply:

    Hi Emily,
    We Apologize for any inconveniences that you experienced while using Rare Transportation. Our policy is to have 100% customer service satisfaction. We have spoken with our driver as well as your wedding planner regarding the situation. We have also replayed the drivers destinations and the time stamps of when he arrived etc. on the GPS system that all of our buses are equipped with. The driver was on site at 4:10 pm. At that time according to both the driver and the wedding planner he reached out to the wedding planner by phone to let her know that he was onsite, but just sitting in an adjacent parking area out back of the hotel until he was to start loading passengers at the contracted loading time of 4:30 pm. He stayed back in this area because he was early and didn't want to block other hotel guest from being able to pull their cars up to the entrance of the hotel as well. The wedding planner assured him that this was fine, he also expressed to her that if he needed to pull up before 4:30 to please let him know, he didn't hear back from her telling him to pull up any earlier? We are showing on the GPS that the bus pulled up and parked in front of the hotel entrance at 4:32pm to begin loading your guest. I'm not sure if there was maybe a miscommunication or not? We just wanted to be sure to let you know our findings once we retraced all of the steps. Please feel free to give our office a call if you have any questions. Thank You and we look forward to working with you again.

    Thank You
    Christina Wilson
    Rare Transportation
    205.980.7273