Quickstitch Alterations by Juliana Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
50 reviews
Recommended by 93% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
+28
User photos
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Taylah Sent on 04/01/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service!
They were very professional, quick, and pay great attention to detail. Highly recommend! -
Quality of service
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Madison Sent on 07/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juliana is Amazing!
Juliana was so flexible with my wedding and bridesmaid dress alterations, even getting me in the same day I called! I lost 30 pounds since buying my bridesmaid dress and it took Juliana no more than two seconds to pin up my dress and it came out looking like it was made for me! The whole team made me feel confident and the quality was fantastic! I would definitely go here if you need alterations for suits, dresses, ect. They will take care of it all! -
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Caroline Sent on 07/17/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super sweet, professional, and quality craftsmanship
Juliana was great to work with. She is such a sweet lady and made my dress look and fit great!! She’s also very good with communication which was very important for me since I lived out of state. -
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Kimberly Sent on 07/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dailey Wedding
I've never had a dress altered before and I was a bit skeptical in having it done with a large purchase like a wedding dress. But i had heard such great things about Quickstitch that i believed it would be worth it. And i was not wrong! Juliana was awesome and my dress fit me perfectly! -
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Torrie Sent on 07/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent to work with
Juliana is professional and so great at working with your schedule! She did the most fabulous job on my wedding dress and I now take EVERYTHING I need altered to her. -
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Cristiana Sent on 07/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful
I went in for a bustle & lining in my dress & not only did she do that, but also made sure that every change to the dress was genuinely going to be exactly what I wanted. -
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Dress Sent on 07/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Quickstitch
We recommend Quickstitch to anyone needing alterations, but especially DG brides! We are so glad Juliana and Satish are in our lives! -
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Alyssa Sent on 07/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great! Fit perfectly
Work was done quickly and when she said it would be done. My dress fit perfectly and I felt like the price was reasonable for the work she did. -
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Alexis Sent on 07/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best best best
Juliana was absolutely amazing, she is so sweet and did my dress wonders. I didn’t know it could fit so much better and she made it amazing from the fit to the bustle. I would recommend this place over and over again! -
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Ashley Sent on 07/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!
Would definitely recommend and use again! I loved my dress! -
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Gina Sent on 07/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress
I needed my wedding dress taken In a month before my Wedding and they were able to get me in that day and get my dress done in time and it fit perfectly. -
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Leslie Sent on 07/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress hemming
She is amazing and so helpful! -
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Courtney Sent on 07/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend Juliana
Juliana hemmed my lace wedding dress and took the dress in at least 3 inches. It turned out beautiful and she was so kind and easy to work with. Highly recommend! -
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Madison Sent on 07/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful
I knew how I wanted the dress to look but not what that meant changing and she helped me get it perfect! Looked amazing and they even took payment plans to make everything easier on my wedding budget. Loved it -
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Karen Sent on 07/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Very friendly and did an amazing job -
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Nichole Sent on 05/24/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional Service
She was absolutely amazing!!! I needed my dress done in 2 days! I don't know how she did it! It looked and fit perfectly!!! -
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Allison Sent on 02/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would HIGHLY Recommend Quickstitch
Juliana and Quickstitch altered practically my entire wedding—my dress, my mom’s, two of my bridesmaids, my flower girl...Juliana saved my wedding in more ways than one. When I came in for my first fitting I felt like something just wasn’t quite right with the dress, and she came up with a fix that completely took away all my fears and made me fall in love with my dress all over again. My flower girl originally went to a different seamstress who wanted to charge and outrageous amount to alter the dress, but when I brought her to Juliana she immediately came up with a much better solution for the dress at an extremely reasonable price. Juliana also altered my bridesmaids and my mother’s dresses and they all looked phenomenal. I would urge anyone needing alterations for any occasion to go see Juliana. She truly cared about everyone involved in my day absolutely looking their best, and I could not be happier with the outcome!! -
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Claudia Sent on 01/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Dress Alterations
Wow... where do I begin?? Juliana is simply amazing. My wedding dress was mistakenly ordered as a size 12, instead of an 8. We did not have time to reorder before our wedding, due to the 4-6 months delivery time for the dress. Juliana was my saving grace --- she brought my wedding dress down multiple sizes while still preserving it's original style/design. It fit perfectly! I would 100% recommend Juliana for any and all alterations! -
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Lauren Sent on 09/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Fit
I had a great experience here. They made my wedding dress look perfect! -
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Bryan Sent on 05/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with
Excellent service and work. Did alterations to a wedding dress purchased from The Dress Gallery (on Douglas). Online appointments were simple to make. -
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Sheri Sent on 07/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough good things about Juliana and her team! I have a muscle weakness disease and I easily trip and fall. I brought my dress and my slip to try on for alterations and I slipped on my dress and fell! Juliana recommended a hoop skirt to keep the slip and my dress away from my legs, so I wouldn't slip. Next thing, she says "Wait a minute." She runs upstairs and grabs a hoop skirt she had laying around and graciously gave it to me. In a moment where I normally would have felt defeated and would have easily broken down and cried, she gave me hope and a boost in confidence. I am now 100% confident that I will look great on my wedding day and will have no problem walking down that aisle. She knows the names of all of her clients and makes sure every one gets the time that they deserve. She is very efficient in what she does and doesn't charge an arm and a leg. Her whole staff is very friendly and amazing also. -
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Julie Sent on 10/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juliana was great to work with from the moment I walked into her shop to the final pick up of my wedding dress. She gave great advice and was very reassuring throughout my whole fitting process. Fortunately for me I only needed a small adjustment to the bustline and to have the bustle created. She fixed the dress top twice and made sure I was 100% happy and comfortable. Also her bustle was so simple and secure it only took a minute to change from ceremony to reception. I would absolutely recommend Quick Stitch to brides who want to look and feel their best.
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Melissa Sent on 06/07/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Julianna is simply the best. I have heard horror stories about brides having horrible alterations done on there dresses but at Quickstitch, you just know that you are going to get the best. She is personable, knows what she is doing, and works above and beyond to make you look beautiful in your dress. I only recommend her for any kind of alteration. -
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Katie Sent on 09/14/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a fantastic experience with Juliana. They have you book your appointments online and reminders are electronic. They treated my gown with love.
I got my dress altered, bustled, and steamed. -
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Sara Sent on 07/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was fit in at short notice , and the alterations on my dress were completed quickly. Easy to make an appointment, and they did a great job for a great price. -
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User2097638 Sent on 04/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quick stitch was one of the best decisions I've made for my wedding. Great work, excellent customer service, and very reasonable pricing. My dress looks a million times better, fits perfectly and was ready ahead of schedule. I really can't say enough good things about this business! -
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Lauren Sent on 11/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress fit perfectly for my wedding, she made it very easy and fast to go in for my dress fittings :) -
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User1839491 Sent on 09/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quickstitch was a great place to go to get my wedding dress altered. They did an absolute amazing job with my dress. Juliana remembered who I was and what my dress looked like every time I went in for a fitting. I will be going here to get all of my clothes altered. -
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Ashley Sent on 09/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My entire bridal party was well taken care of. Everything was beautiful. And then when i came back for my sister's wedding it was just as perfect! -
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Jessica Sent on 09/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service. Did a superb job! -
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User1792719 Sent on 09/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did a great job listening to me and giving me what I wanted plus added suggestions to enhance the services! -
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User1327391 Sent on 05/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend Juliana for your wedding dress alteration needs. She did a beautiful job with my hemming, taking in, and bustle. I was impressed with her hemming since there is a lace trim on my dress. Also, the bustle looks awesome! Wonderful work! Fit perfectly :) -
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Amber Sent on 07/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was referred to Juliana by my sister in law who had an all bead wedding dress and Juliana did an amazing job so I knew she would be perfect for me. From the first meeting, I knew my dress would turn out great, and it did! She was so amazing and affordable! Would go to her again if I or my husband need alterations on anything! A+ in my book!! :) -
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Dru Sent on 11/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quickstitch was absolutely amazing at altering my wedding dress. She took the time to answer any questions and to make sure that I felt comfortable with any changes being made. She also thought of a great way to incorporate a piece of my grandmothers dress into my dress last minute. The service was exceptional and very affordable. -
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Katy Sent on 03/09/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juliana was amazing! She added off the shoulder straps, hemmed, and brought in the bust line on my dress. I lost a lot of weight right before the wedding and was also living out of town. I tried my dress back on a week before the wedding, and it needed more adjustments. Juliana did everything and more on a deadline with great service! She is very talented, extrememly helpful, and knows what she is doing. She worked with me and my family even though we were all out of town. -
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Megan Sent on 10/25/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juliana was amazing and she made my dress fit me beautifully! I was so happy with her services. She was always friendly and greeted me by name. She also remembered things that we had talked about at previous appointments even though months had passed between. Juliana gave me advice on her experiences from other brides and ended up being helpful in other aspects of the wedding, too. It was nice to have someone that was as excited as I was about the planning process, even when things did not seem to be going as well as I had hoped. I will use quickstitch from now on for all my tailoring and embroidery needs! I have become a lifelong customer. -
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Laura Sent on 06/21/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juliana was very helpful and kind the entire time. Very professional, and the alterations were perfect. Reasonable price as well. -
Quality of service
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Lisa Sent on 05/31/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love Quickstitch!! They did my wedding dress alterations it fit like a glove! Juiliana was very sweet, attentive and professional. I went in the shop several times for fittings and also to try on the dress with my wedding jewerly, updo and veil and she was always so helpful and nice even though she was busy. I felt that her prices (much better than bridal shop prices) combined with her personality and professional work make Quickstitch the best place for getting your wedding dress altered!!
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Michelle Sent on 07/09/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Julianne at Quick Stitch was very easy to work with. She and her husband remembered my name from the first phone conversation. She never appeared overwhelmed even though the store was very busy with other clients and onlookers. Her work was clean and efficient. I won't go to any other alteration store again. -
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Tiffany Sent on 03/03/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was able to get my dress hemmed and straps adjusted all at Simplistic bride. Quick Stitch did the alteration and my dress fit like a glove. Even though I knew that my dress had been altered you could not tell. I was a very professional job and they only had my dress for a few days before it was completed. I was also able to take my nephew's pants there to adjust the leg lenth and that was completed quickly as well. They were professional and friendly while we were there. -
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Jessica Sent on 05/21/20154.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The husband & wife team are very accommodating and friendly! I waited until late April for my first dress fitting (wedding date: June 13) and they made me an appointment 2 days after I called. She has a great eye for dresses! Would definitely use again. I had my dress altered and cups sewn in. -
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User1076904 Sent on 01/24/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Quickstitch did a fantastic job preparing my bridesmaid dress for the wedding. I was very concerned about not being able to wear a bra in a low-backed dress, and her alterations were so fantastic that I didn't need one. She had me in and out of my first fitting appointment within 15 minutes and everything was perfect the first time. I'll definitely be back for more alteration work with her. -
Quality of service
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Tiffany Sent on 07/14/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Felt Confident
My experience was so great for my initial fitting. I felt confident in leaving my dress with Juliana. Cannot wait until my final fitting. -
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Hannah Sent on 07/20/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
She is awesome!
Juliana is fast, awesome, and kind. She has a million clients, but she treats you like an individual and a friend. After she hems the dress and makes the alterations, you come back and try it on again and she makes the bustle. Then, she keeps it for one more week to perfectly steam out all the wrinkles. -
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User1798791 Sent on 09/07/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I highly recommend Quick Stitch for alterations. We always receive excellent results. Have used them every year for prom. Very professional and courteous. -
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Ashley Sent on 09/03/20144.2 out of 5 rating4.2
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 2.5 out of 5 rating2.5
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Maybe more staff, appointments were very busy. -
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Michelle Sent on 10/21/20181.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Wedding day nightmare
I have a review for Quick Stitch in Wichita Kansas.
Brought my dress in 2 months ago to get sized, she was friendly and helpful. Ended up only adding a couple of buttons to the inside of the dress to hold the train. The end of September I went and tried it on. It was perfect. Left the dress to be sent to the dry cleaners and steamed due to it had been hanging for some time and I smoke in the house. Picked it up October 6th. I was told it didnt need cleaned, that she steamed the dress and it was fine. I trusted she knew what she was talking about. Oct 12th I took the dress out of the plastic it was wrapped in to try it on with a certain bra before the wedding Oct 13th. On my dress was blood stains all over the underneath side. I took pictures of the stains. I called her the next morning, she acted like it was no big deal. Told me to bring the dress in to have it cleaned. She didnt know how it could have happened. I stated that the stains weren't there when I brought it to her or when I tried the dress on for my fitting. It was no big deal to her that my dress was disgusting the day of my wedding. Update, she offered to refund the $67. Something dollars I spent. Then she blocked me when I asked about her sending the dress to have the blood stains that came from her business cleaned.-
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+3 photos
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Quality of service
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Lisa Sent on 10/02/20161.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1.5 out of 5 rating1.5
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Value 1 out of 5 rating1.0
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Flexibility 1.5 out of 5 rating1.5
We read many reviews and were excited to think we would be in good hands. Unfortunately that was not the case for us. I guess we should have walked away after our first visit. We felt somewhat belittled by Julianna and my daughter even cried but we decided to go ahead and stick with her because of the reviews. We read some others felt the same way at first also and then we're happy with their results. Sadly things for us just got worst. It was like she did not pay attention to what we were wanting. We had to continually come in for fittings and each time we had to remind her what we wanted. She kept doing the things we asked wrong and made us feel very bad if we tried to correct her. We were extremely disappointed and discouraged. We finally picked up the dress a few days before the wedding supposedly finished, steamed and ready to go. But when we got home with the dress we noticed some of the final alterations did not get done. There were still straight pins all around the bottom of the dress. So we had to finish the final alterations on our own and go through the entire dress pulling out straight pins and making sure everything would stay attached. She charged us too much money for us to have to go through this much stress and then still find all of these problems at the last minute.
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Quality of service
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Emily Sent on 10/02/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Husband treats customers horribly
Please don’t go here, especially if you are soft spoken and don’t like confrontation. I read through a bunch of really amazing reviews online and brought my wedding dress in to see if they could hem my dress and put a bustle on it. When I walked in, the husband very bluntly directed me toward the dressing room to put the dress on. They have a $50 non refundable fee for consultation. The wife, Juliana, was very sweet, professional, and pinned my dress quickly. I went to the desk to set up appointments and, come to find out, they were going to charge me $290.00 to hem the dress. Additionally, they set the pick up date to November 20th when my wedding was December 15th and out of state. I felt uncomfortable with that price and the timeline, but didn’t feel like I could speak up without being verbally beaten down. My dress was such that I could get away without the hem if I wore taller shoes. The husband made me feel very small, uncomfortable, and was pressuring me to pay. I very much regretted walking into the shop. I was prepared to walk out $50 down due to how uncomfortable I felt and felt like I wasn’t even allowed to walk out with my dress if I didn’t. Juliana came to smooth things over and offered to just do the bustle for $75. I agreed and paid the full price ahead of time so that I would not walk out with nothing. The husband talked down to me, emphasizing no refunds.
I left and searched online until I found some other negative reviews detailing similar experiences. That confirmed for me that I had made a terrible mistake. I went back the next day, bringing some of my in laws with me because of how uncomfortable this place had made me feel. The husband was extremely rude to me once I asked for my dress back. I tried to ask for a refund anyway because I knew they hadn’t worked on my dress. I stopped that very quickly because the husband became very irritated and intimidating. I didn’t feel safe and just wanted to get my dress and leave at that point. I was fumbling for the ticket to get the dress back and couldn’t find it in my purse, so I pulled up a picture of the ticket on my phone. They tried to tell me that they wouldn’t give me my dress back without the physical ticket. My in laws threatened to call the police because of his demeanor and him threatening to withhold the dress. They did eventually bring my dress back down, but the husband was staring threateningly at my mother in law and was mumbling insults under his breath. She told me that she also felt unsafe. I do not believe that I am the first customer he has treated this way and desperately hope that something changes for this business or else that others will listen to what happened and find somewhere else to do business. -
Quality of service
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Breanna Sent on 10/20/20150.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
The owner of this establishment (Juliana's husband) ASSAULTED MY HUSBAND outside of their alterations shop!! My husband and I had gone there to request a refund for a job very poorly done on my wedding dress. Juliana would take absolutely NO responsibility for the things she did to my dress. She didn't tack the lace back down, tack the waist belt back down, or glue the sequins and beads back on, and she sewed the zipper from the back to the armpit, which caused it to be raised in the back, a giant bump. We asked for a refund and the man accused us of wanting a refund from the moment we first walked into the shop. I have no idea where he got that from but that was obviously not true! He said there was a no refund policy and that there was no need for a refund anyway, as though my dress was fine. As we were leaving he had a few choice words for us and we returned them, then walked out to our car. He followed us out and yelled that we were "cheap [expletive]s," then demanded that we apologize to him. My husband absolutely refused, and I threatened to record the rest of it on my phone if he continued to cuss and yell at us. He got in my face, yelling, whereupon my husband yanked open the shop door and told him to get back inside immediately. He then PUNCHED AND SLAPPED my husband, who then fought back! Charges were not pressed only because my husband hit him back, but I think it's pretty clear my recommendation is to NEVER visit this place! They're nice as can be when you enter, but if you have any issues caused by Juliana, her husband, or her staff, you may be treated with disrespect and possibly even violence! -
Quality of service
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