Purple Carats LLC Reviews
Reviews
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.2 out of 5 rating4.2
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Professionalism 4.4 out of 5 rating4.4
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Value 4.4 out of 5 rating4.4
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Flexibility 4.3 out of 5 rating4.3
Awards
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Featured
Michael Sent on 09/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She’s Going to Love It!
The ring is even better than in the pictures! She is going to love it! I hate the velvet box it came in but I'm buying the ring and not the box! The ring came safely in a small zip bag inside the velvet box and in a bubble wrap envelope. I'm really excited to propose! -
Quality of service
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Aurora Sent on 04/04/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Masterpiece of Symmetry
The three-stone engagement ring I ordered from Purple Carats is an absolute showstopper. The center stone is flanked by two perfectly matched side stones and the setting is refined and timeless. Customer service was wonderful — they answered every question I had quickly and accurately. Seamless from start to finish. -
Quality of service
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Emma Sent on 03/31/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My New Go-To for Special Occasions
The lab-grown diamond pendant necklace I purchased from Purple Carats for my wedding rehearsal dinner was absolutely gorgeous. It photographed beautifully and paired perfectly with my dress. Shipping was fast and the presentation was luxurious. Would absolutely buy from Purple Carats again for future occasions. -
Quality of service
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Clementine Sent on 03/31/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She Said Yes (And Cried Happy Tears!)
Purple Carats helped me plan the perfect proposal down to the ring. Their team was patient with my many questions and never made me feel rushed or pressured. The ring arrived beautifully packaged and in perfect condition. My now-fiancée cried when she saw it and immediately called her mom. Couldn't be happier. -
Quality of service
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Emma Sent on 01/20/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful ring received, thanks to Purple Carats
The ring itself is beautiful. Better than the pictures could really capture. Compliments from all sorts of people on the ring and just an over the top wife. Would recommend to anyone this company. Sizing was spot on and the ring didn't take too long to make at all. -
Quality of service
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Henry Sent on 10/27/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Quality and Truly Helpful Team
I bought a ring for my fiancée and absolutely loved how it turned out. The quality and shine were amazing, it looked even better than I expected. I did face a small issue with the delivery, but their support team was really quick to respond and got everything sorted without any hassle. My fiancée loved the ring, and I really appreciate how professional and helpful the team was throughout. -
Quality of service
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Christina Sent on 10/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Love My Ring!
I ordered my engagement ring from Purple Carats, and I’m beyond impressed! The design, sparkle, and craftsmanship are beautiful. The team kept me updated through the whole process, and shipping was quick and secure. It looks even better in person than in the photos I couldn’t be happier with my purchase! -
Quality of service
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Sebastian Sent on 05/08/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Engagement Ring Experience
My experience with Purple Carats
was truly exceptional from beginning to end. My fiancée and I were searching for the perfect engagement ring, and the team made the entire process feel easy, personal, and stress-free. Even on short notice, they took the time to understand exactly what we wanted and helped us find the ideal diamond and design.
The customization process was handled with great care and attention to detail. Every question I had was answered thoroughly, and I appreciated how supportive and professional the team was throughout. They also provided flexible payment options and helpful guidance on design choices and insurance. The final ring turned out absolutely stunning, and I couldn’t be happier with the quality and craftsmanship. Highly recommended for anyone looking for a beautiful custom engagement ring. -
Quality of service
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Amelia Sent on 05/04/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Beautiful Sparkle & Quality Finish
The ring has a very beautiful sparkle that catches the light nicely and gives it an elegant look. It feels strong and well-made, showing good quality in its overall build. You can clearly see the attention to detail in the design, which makes it feel more premium. It looks stylish without being too flashy and is very pleasant to wear. Overall, I’m really satisfied with its quality and finish. -
Quality of service
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Matthew Sent on 05/04/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Simple Yet Elegant Design
This turned out to be a really great purchase for me. The design is simple, but it has a very elegant and classy look. It sits perfectly on the hand and feels comfortable to wear throughout the day. Even though it’s not overly detailed, it still stands out in a very subtle way. Overall, I’m very happy with how it looks and feels. -
Quality of service
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Christopher Sent on 05/04/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful Shine & Comfortable Fit
Very satisfied with the shine and finish. It looks beautiful from every angle and feels comfortable to wear. -
Quality of service
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Lillian Sent on 05/01/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Impressive Quality for the Price
I wasn’t expecting to be this impressed, to be honest. The ring has a really nice weight to it and the diamond catches light beautifully. You can tell it’s made with care. It felt good choosing a lab-grown option, and visually, you’d never know the difference. Great value for money. -
Quality of service
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Gretchen Sent on 04/27/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
smooth buying experience
The ring exceeded my expectations in both design and quality. The lab-grown diamond shines beautifully and looks very premium. Ordering was easy and the ring arrived safely. Very satisfied with the overall experience. -
Quality of service
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Michael Sent on 04/27/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Quality and Smooth Experience
I’m impressed with both the product quality and overall service. The ring has a beautiful shine and fits perfectly. Everything from ordering to delivery was handled smoothly. I would definitely shop again. -
Quality of service
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Azaiah Sent on 04/18/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Helpful and Responsive Support Team
The support team is highly responsive, professional, and genuinely helpful. I had several questions, and they addressed each one with patience and clarity. There was no pressure or rush to make a decision, which made the entire experience smooth, comfortable, and trustworthy. Their customer service quality truly stands out and reflects a commitment to client satisfaction. -
Quality of service
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Miss Sent on 04/17/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better Than Expected
The ring turned out even better than I expected. The price was fair, and going with a lab-grown diamond made me feel good about my choice. It looks just like a real diamond. She absolutely loves it! -
Quality of service
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Sutton Sent on 04/07/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Little Stress, A Lot of Sparkle
I ordered a lab-grown diamond bracelet from Purple Carats as a push present for my wife and she absolutely loved it. The delivery ran about five days late which was a little stressful, but the team kept me updated and the bracelet arrived before the baby did. She was overwhelmed and absolutely loves it. -
Quality of service
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Maisie Sent on 04/07/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Above and Beyond Every Step of the Way
Purple Carats' customer service team is among the best I've ever dealt with in any industry. They walked me through every step of customizing my fiancée's engagement ring, kept me updated on production, and followed up after delivery to confirm I was satisfied. And the ring itself is breathtaking. -
Quality of service
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Willow Sent on 04/04/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Masterpiece at a Fraction of the Cost
Purple Carats is genuinely disrupting the fine jewelry market and I couldn't be more here for it. I got a lab-grown diamond engagement ring that rivals anything I saw in high-end jewelry stores at a fraction of the cost. The craftsmanship is top-tier. My fiancée has not taken it off since I proposed. -
Quality of service
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Zoe Sent on 03/27/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Quick and Efficient Issue Resolution with Great Support
I had a minor concern after the delivery, but I was really impressed with how quickly and efficiently it was handled. As soon as I reached out to their support team, they responded promptly and took my issue seriously. They listened carefully, understood the problem, and provided a clear solution without any unnecessary delays. The entire process was smooth and hassle-free, which gave me confidence in their customer service. It’s reassuring to know that even small concerns are treated with importance, and their quick resolution truly enhanced my overall experience. -
Quality of service
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Julia Sent on 03/27/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Minor Clasp Issue Resolved Quickly with Proper Fix
Faced a minor issue with the clasp on a bracelet, but they resolved it without much hassle. The response time could be a bit faster, but they did fix the problem properly. -
Quality of service
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Mia Sent on 03/26/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Breathtaking Brilliance
The diamond looks flawless and very well cut. It reflects light beautifully. Definitely eye-catching. -
Quality of service
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Aso Sent on 03/26/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great Support from Start to Delivery
Customer support stayed in touch until delivery. That consistency made the process feel more reliable. -
Quality of service
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Aria Sent on 03/24/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Value for the Quality Offered
Pricing feels fair for the quality you get. Compared to other brands, this felt like a smarter deal. -
Quality of service
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Natalie Sent on 12/13/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Yes
The ring is beautiful and the price was really good. What mattered most to me was knowing I didn’t support the harmful practices linked to traditional diamond mining, which is why I chose a lab-grown diamond. It looks just like a real diamond. My girlfriend loves it… well, fiancée now 😊 -
Quality of service
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Hannah Sent on 12/11/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
perfect for shopping
I’m genuinely impressed with the whole experience from start to finish. The website was easy to navigate, with clear and detailed product descriptions that made choosing simple. When the order arrived, they looked even better in person the craftsmanship and materials are top-notch, stylish yet solid.
Shipping was quick, the packaging was secure, and customer service was helpful with my questions. Overall, I’m extremely satisfied with my Purple Carats Diamond purchase and would absolutely recommend the. -
Quality of service
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Lillian Sent on 12/10/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Diamond Bracelet
As a senior, I’ll admit that navigating online shopping isn’t always easy for me. But your support team made the entire experience feel simple and stress-free. They guided me through the process with so much patience and kindness, helping me place my orders more than once for bracelets I wanted to gift my granddaughters.
Their help meant a lot to me, and the girls absolutely loved their pieces. I truly appreciate the support and the warm, respectful way everything was handled -
Quality of service
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James Sent on 12/10/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Diamond Ring
Purple Carats has officially made it into my everyday jewelry lineup. I just unboxed the most gorgeous solitaire ring, and I’m genuinely obsessed like, how does something sparkle this much in real life?!
The design is clean, dainty, and classy in that effortless way I love. It has this perfect balance of minimal and glam, the kind of piece that somehow works with literally everything. I’ve worn it running errands in my comfy clothes, and I’ve also worn it out to dinner and it always elevates the whole look without even trying.
The quality?
Beautiful. Solid. Feels luxe the second you put it on.
The style?
Timeless and so easy to pair with anything.
The compliments?
At this point, endless I get stopped constantly.
If you’re searching for a signature piece that looks high-end without blowing your budget, this ring is the one. It’s officially part of my personality now.
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Quality of service
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Alexander Sent on 12/09/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
my honest feelings
I’ll be honest I was a little skeptical at first about ordering from Purple Carats. The prices looked great, the designs looked gorgeous, but part of me wondered if it was too good to be true or if shipping would take forever.
But then things started happening way faster than I expected. I got a follow-up message the same week I placed my order, just to confirm my address and keep me updated. And not long after, the package actually arrived way sooner than I thought it would.
Everything inside was neatly packed, each piece separated so nothing would scratch or tangle. And the solitaire ring? Stunning. Exactly like the photos, maybe even better.
I ended up feeling genuinely impressed with the whole experience. Definitely planning to order again! -
Quality of service
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Morgan Sent on 12/09/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Quality for the Price
This was my first time ordering a solitaire ring from Purple Carats, and I was genuinely impressed. The ring arrived securely packaged, and the quality felt much better than I expected for the price. What stood out most was that it looked exactly like the photos same shine, same detailing, no cheap surprises.
Shipping was smooth and dependable, and the whole process felt straightforward. I can definitely see myself coming back to Purple Carats for more stylish, affordable pieces in the future. If you’re looking for something elegant that still feels durable and budget-friendly, this brand is absolutely worth checking out. -
Quality of service
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Jamie Sent on 12/08/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Ring, Perfect Surprise.
I ordered a ring for my girlfriend to celebrate a milestone she hit this year, and the whole experience felt surprisingly personal. The process was smooth from start to finish, and the ring itself is beautifully crafted. Seeing her face light up when she put it on made it even more meaningful.I’d happily recommend. -
Quality of service
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Daniel Sent on 04/18/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Purple Carats Cushion Cut Halo Lab-Grown Engagement Ring
The cushion cut halo engagement ring I purchased from Purple Carats exceeded all expectations. The lab-grown diamond engagement ring has exceptional brilliance and sparkle, and the halo setting makes the center stone appear larger and more striking.
The quality and craftsmanship are outstanding, and my fiancée is absolutely in love with the ring. Purple Carats made the entire process of buying an engagement ring online simple, smooth, and stress-free. Overall, it was a great experience purchasing a high-quality lab-grown diamond ring with them. -
Quality of service
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Eleanor Sent on 04/07/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Stress-Free Luxury from Home
Purple Carats makes buying fine diamond jewelry feel accessible and stress-free. I ordered an engagement ring without ever setting foot in a store and the experience was better than any in-person shopping trip I've taken. The ring is stunning, the service was excellent, and I'll absolutely be a return customer. -
Quality of service
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Elara Sent on 03/31/20264.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Bridal Treat
I bought a diamond bangle from Purple Carats as a bridal gift to myself and it's stunning. The diamonds are uniformly set and have incredible sparkle. The bracelet is comfortable enough to wear all day and secure enough that I never worry about it coming undone. Very happy with both the product and the service. -
Quality of service
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Alex Sent on 03/28/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Timeless Beauty and Brilliant Craftsmanship from Purple Carats
I purchased a classic round solitaire engagement ring from Purple Carats and it's hands-down the most beautiful piece of jewelry I've ever owned. The proportions are perfect, the setting is clean, and the stone is absolutely dazzling. Customer service was helpful and professional. Highly recommend to any bride-to-be. -
Quality of service
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Emily Sent on 03/28/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
A Perfect Choice: Exceptional Craftsmanship and Outstanding Service from Purple Carats
I found Purple Carats through a recommendation on a wedding planning forum and I'm so glad I did. The lab-grown diamond engagement ring I ordered is absolutely exquisite — the setting is detailed and the stone is brilliant. Their team was incredibly kind and patient throughout the entire process. This is the jeweler I'll be recommending to every engaged couple I know. -
Quality of service
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Lyra Sent on 03/27/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Happy Purchase Recommend Ordering Early
Happy with the purchase overall. Would recommend, just make sure to order a bit early to avoid timing issues. -
Quality of service
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Nova Sent on 03/24/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Quick and Smooth Resolution for Sizing Issue
Had a small sizing issue initially, but their team handled it quickly. The resolution process was smooth. -
Quality of service
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Amelia Sent on 03/24/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Stunning Sparkle with a Truly Premium Look
The ring sparkles beautifully and looks premium. No one could tell it’s lab-grown unless I mentioned it. -
Quality of service
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Luna Sent on 03/24/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Smooth and Hassle-Free Ordering Experience
The ordering process is very straightforward. No unnecessary complications or confusing steps. Everything felt smooth. -
Quality of service
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Mia Sent on 03/23/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
From Skeptic to Believer: The Beauty of Lab-Grown Diamonds
I was skeptical about lab-grown diamonds before buying. But after seeing the ring, I’m convinced. It looks just as good as natural. -
Quality of service
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Olivia Sent on 02/24/20264.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good Customers service and nice Ring
Customer service was excellent, associates were willing to help in any way they could and the product was exactly as imaged. I ordered an engagement ring and it came out incredible. I would definitely recommend purple carats to anyone looking for an engagement ring or wedding band. -
Quality of service
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Sofia Sent on 12/14/20254.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Superb customer service
Clean Origin offers beautiful, high-quality diamonds, and their customer service truly stands out. I had to send my ring back for resizing, and the entire process was incredibly easy. They responded quickly and had my ring back to me within just a couple of weeks. -
Quality of service
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Spencer Sent on 12/14/20254.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
wedding band
I purchased my wedding band online and had a fantastic experience. Laura was super knowledgeable and made the whole process simple and stress-free, without any pressure. The online ordering process was smooth, and I feel confident I picked the perfect band highly recommend! -
Quality of service
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Jason Sent on 12/14/20254.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
beautiful ring
Great experience and a beautiful ring! We scheduled a call with a specialist who was incredibly helpful and guided us through our decision. The ring we ordered arrived exactly as expected beautiful in every way. We’ll definitely be buying from PC again. -
Quality of service
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Nora Sent on 12/13/20254.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Happy overall!
The delivery was delayed a bit longer than expected, but aside from that, I’m very pleased with the customer service they were attentive and responsive throughout. I ended up exchanging my ring, choosing a different style and size . It was Too sung. The process was smooth with no issues other than the delay. Purple Carats is my go-to, highly recommend, especially with their great pricing during sales! -
Quality of service
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Lillian Sent on 12/11/20254.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Diamond Ring
Alex was incredible to work with during the custom design of my ring. She was knowledgeable, patient, and really listened to all my questions. I couldn’t have asked for a smoother experience. I’d definitely recommend Purple Carats to anyone looking to create a truly special piece of jewelry. -
Quality of service
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Zain Sent on 12/11/20254.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am Happy
I don’t have anything bad to say. I’ve been really satisfied overall. Choosing the jewelry can feel a bit intense because there are so many options, but once you pick your piece, the financing process is super easy.
The only thing I wish they’d improve is the order updates you’re kind of left waiting without much info until the item ships, and the online tracking doesn’t always refresh.
But aside from that, I’ve ordered several times before and will definitely keep coming back. I’m very happy making purchase from them -
Quality of service
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Michael Sent on 12/10/20254.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
.Necklacee
I’m absolutely in love with my necklaces I've been wearing them nonstop, and the compliments just keep coming every single day. They look even more stunning in person, with that perfect luxurious shine and elegant finish that makes them feel high-end without the crazy price tag. Every time I put them on, they instantly elevate my whole look and make me feel confident, stylish, and so put-together. I’m genuinely obsessed and keep recommending them to everyone around me! -
Quality of service
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Victoria Sent on 12/08/20254.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The Surprise I Didn’t Know I Needed
I don’t normally impulse-buy jewelry, but after a stressful week I found myself on Purple Carats, just browsing to take my mind off things. I ended up falling for this one ring that felt so me simple, shiny, and a little bit dramatic when the light hits it.
I told myself I’d think about it for a day… and then ordered it 10 minutes later. Zero self-control, but honestly? No regrets.
The package arrived faster than I expected, and opening it felt like opening a tiny box of happiness. The ring looked way more expensive than what I paid, and the quality was so good I actually gasped. I put it on immediately and haven’t taken it off since.
My coworker noticed it the next morning and said, “Girl… where did you get THIS?” and that was the moment I knew this purchase was a 10/10.
If you’re considering buying, just do it. This little piece genuinely brightened my month -
Quality of service
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Michelle Sent on 12/07/20254.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
A Company That Actually Cares
I accidentally ordered a size too small, but the company was incredibly helpful and worked with me to reorder the correct size while honoring the same discount from my original purchase. They responded to my concern immediately. Truly a great company to work with! -
Quality of service
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Luna Sent on 04/04/20264.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The Best Value for Daily Diamonds
I purchased a pair of diamond stud earrings from Purple Carats for everyday wear and they are exactly what I wanted. Simple, clean, sparkly, and high quality. The packaging was a touch over the top for simple studs but everything arrived in perfect condition. Great value for lab-grown diamonds of this quality. -
Quality of service
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Mia Sent on 03/28/20264.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Seamless Experience and Stunning Ethical Jewelry from Purple Carats
Purple Carats made our wedding ring shopping experience genuinely enjoyable. We bought matching bands and an engagement ring upgrade here and every piece is perfect. The lab-grown diamonds are gorgeous and we feel good about the ethical sourcing. Delivery was smooth and the packaging presentation was lovely. -
Quality of service
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Ava Sent on 03/26/20264.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great Product, Slower Support
Ring quality is good but I expected quicker responses on email. That’s one area they can improve. -
Quality of service
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Lily Sent on 03/26/20264.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
From Concept to Reality
The customization team helped bring my idea into reality. They were open to suggestions and adjustments. -
Quality of service
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Dylan Sent on 03/11/20264.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Really a gorgeous ring
My ring is gorgeous but the shipping did take a long time. I have a flawless stone and I was able to get it at a fraction of the cost. -
Quality of service
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Ethan Sent on 03/02/20264.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Amazing experience
My fiance is thrilled with her ring. The sizing was precise thanks to quarter sizes, and the quality is outstanding. I’ll for sure come back to shop for our wedding pieces. -
Quality of service
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Martin Sent on 01/17/20264.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
You wont regret your purchase!!!
You all have made the online buying experience amazing!!!!! Online wedding ring shopping was a scary experience and by buying from this company was the best decision I have ever made! Had an issue with wedding ring I bought and you all fixed it no hassle question free! Customer service 10/10! Best online company out there! Lifelong customer now!
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Quality of service
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Evelyn Sent on 12/12/20254.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I love my Diamond ring
I absolutely love the ring my husband picked out it’s so classic and timeless. He told me the service at Purple Carats was excellent and that the perks that come with purchasing from them made the whole experience even better. -
Quality of service
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Emery Sent on 12/08/20254.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Beautiful sparkle
I’ve been eyeing a lab-grown diamond piece for months, and I finally decided to treat myself. The whole experience felt personal from choosing the design to getting updates along the way. When it arrived, it looked even better than I imagined. Beautiful sparkle, clean setting, and a very thoughtful packaging touch. Solid 4 stars from me because it genuinely made my week. -
Quality of service
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Seraphina Sent on 12/08/20254.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Made My Proposal Perfect
I bought a ring from Purple Carats for my girlfriend because I wanted something beautiful without needing a whole guidebook to understand diamonds. From the minute I reached out, the team was insanely helpful answering every question, sending suggestions, even helping me compare shapes and sizes like I had a personal jeweler on speed dial.
When the ring arrived, I checked it about 20 times before the proposal (mostly because my anxiety demanded it). It sparkled like crazy and looked so elegant that even I couldn’t stop staring at it.
Fast-forward to the big day: she said yes before I even finished talking, then immediately started crying because the ring was “exactly what I always imagined but never said out loud.”
Her family couldn’t stop complimenting it, and every time someone asks where it’s from, she proudly goes, “Purple Carats.”
This ring made a special moment even more unforgettable. Would give 10 stars if I could.
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Quality of service
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Ashley Sent on 12/07/20254.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfectly Imperfect, Just Like Me
I bought this ring on a whim one of those late-night “I deserve something pretty” moments and , I didn’t expect it to mean as much to me as it does now.
When it arrived, the first thing I noticed was the sparkle. Not an over-the-top, blinding shine, but a soft, elegant shimmer that somehow felt… personal. Like the ring had its own quiet confidence.
I’ve worn it almost every day since. Through work meetings, coffee runs, walks with friends it’s become my little reminder to treat myself with the same care I give to everyone else. People compliment it all the time, and I catch myself smiling more than I should when someone says, “Wow, that looks expensive.”
But here’s why it’s a 4-star story and not a perfect 5:
The first time I put it on, it was slightly snug not enough to return it, but enough to make me wiggle it off dramatically like I was in a rom-com. After a day or two, though, it fit like it was made for me. We just needed a moment to get used to each other.
Now, it’s not just a ring.
It’s a tiny piece of my story a reminder that sometimes the best things aren’t perfect, but they’re perfect for you. -
Quality of service
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Lauren Sent on 12/06/20254.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I am obsessed with Purple Carats
I’m seriously obsessed with Purple Carats. I ordered two pieces during their Black Friday sale, and they arrived way quicker than I expected. The jewelry looked even more stunning in person, and now can’t wait to place my next order.
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Quality of service
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Corey Sent on 12/06/20254.4 out of 5 rating4.4-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Good quality and beautiful pieces
I placed my first Purple Carats order on November 15th and grabbed the ] Bracelet and the Ring. Didn’t expect much with shipping, but they showed up on the 19th way faster than I thought.
The moment I opened the package, I just sat there staring for a second. The pieces looked so much better in real life than the photos. The shine, the detailing, the whole vibe chef’s kiss. I’ve been wearing both every single day since, and they’ve held up perfectly. No fading, no irritation, no weird discoloration… literally zero issues.
For the price, the quality is actually wild. Totally worth the money, and now I’m low-key already planning my next haul. Purple Carats might be my new little obsession. -
Quality of service
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Sarah Sent on 12/06/20254.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Didn’t Think They’d Survive Water But… Wow
I didn’t think these pieces would survive water at allbut they proved me completely wrong. I wore them through showers, hand-washing, even a quick swim, and they still look exactly the same. No fading, no dullness, nothing.
They arrived exactly as advertised, maybe even better. And the biggest plot twist? I fully expected the shipping to take ages since I’m in Asia… but it showed up way faster than I thought. Like, actually surprised-me-at-the-door fast.
So I didn’t think they’d survive water, but here we are. 10/10, totally impressed. -
Quality of service
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Brielle Sent on 03/30/20264.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Timeless Beauty
I gave Purple Carats a try after reading glowing reviews and I can now add my own. The vintage-inspired engagement ring I ordered is absolutely breathtaking intricate detailing, a sparkling lab-grown diamond, and a finish that looks entirely handcrafted. Their customer service team was warm and communicative. Exceptional experience. -
Quality of service
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Zoey Sent on 03/25/20264.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Simple Modern Style
Good choice if you want modern jewelry instead of very traditional designs. Styles feel updated and clean. -
Quality of service
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Lily Sent on 03/24/20264.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Good Product, but Communication Could Be Faster
Average experience. Product is nice but communication speed could be better. Took time to get updates. -
Quality of service
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Olivia Sent on 03/23/20264.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
So Many Unique Designs!
Loved the variety of designs available. It was easy to find something unique without spending too much time. -
Quality of service
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Madison Sent on 03/23/20264.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Great Quality, Slow Delivery
Good quality product overall. The only downside was delivery taking a bit longer than expected. -
Quality of service
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Jessica Sent on 01/19/20264.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I’m very pleased
Honestly, I’m very pleased with the service provided. I bought a 14k ring first and when it arrived I was a bit disappointed with the color - that’s on me I didn’t ask them about the differences before ordering - so I returned the ring and got the 18k version of it. The costumer services was great and the product arrived without issues, the return was easy -
Quality of service
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Rasiya Sent on 12/05/20254.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Love the ring
Ordered a ring from Purple Carats and waited so long I basically became besties with the tracking page. Rural delivery life, I guess.
BUT listen… the second it arrived, I forgave everything. The ring was gorgeous like, blinding-in-sunlight gorgeous. I have been wearing it for a week and already has a fan club. Random people keep complimenting me like starring in a jewelry commercial.
So yeah, shipping was slow, but the ring? Totally worth the emotional rollercoaster. -
Quality of service
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Sophia Sent on 12/05/20254.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Beautiful Ring
I’m really impressed with Purple Carats. The piece I ordered looks even more stunning in person shiny, elegant, and beautifully detailed. Shipping was okaish, and the packaging felt luxurious and premium. Overall, it was a fantastic experience! -
Quality of service
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Aria Sent on 03/25/20264 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Simple but Premium Look
Packaging and presentation were well done. Not too flashy but still premium enough for a special moment. -
Quality of service
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Romina Sent on 03/23/20264 out of 5 rating4.0-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Smooth Experience with Excellent Support
Customer service stood out for me. They answered all my doubts patiently and guided me through the process. Felt very easy to work with. -
Quality of service
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Emberly Sent on 03/23/20264 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great Craftsmanship
The craftsmanship is really good. The ring looked exactly like the photos shown online. No surprises when it arrived, which is always a relief. -
Quality of service
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Niketan Sent on 01/19/20264 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Size Issue
The wedding band I purchased is lovely; however, it is much smaller in band width than I expected… if it were any smaller, it would be invisible! I would have expected it to be wider, especially for what I paid -
Quality of service
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Luke Sent on 01/19/20264 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Absolutely Stunning
The ring is absolutely beautiful anybody thinking about what if it doesn’t look good in person please put those thoughts to rest it is a gorgeous ring -
Quality of service
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Dave Sent on 01/17/20264 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Easy buying experience!
Easy, stress free experience! Picking an engagement ring is stressful. Trying to figure out what stone, setting, material. The PurpleCarats website is easy to navigate and they have a variety of options to choose from. I ordered my girlfriend’s engagement ring and it arrived in the mail 2 weeks later! It was super fast which I’m very grateful for. When I got the ring it was packaged nicely and it’s just like the pictures showed.
I’d definitely buy from them again! -
Quality of service
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Abigail Sent on 12/10/20254 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Christmas gifts
From the moment I placed my order, I was impressed with how quickly everything moved. Fast service is something I really value, and you delivered perfectly on that.
And then the pieces arrived… absolutely blew me away. The quality, the shine, the overall beauty truly stunning. I kept taking each piece out of the box and thinking, “Wow, these are even better than I imagined.”
I bought them as Christmas gifts for my daughters, and I already know they’re going to be a huge hit. It feels so good finding a store I can trust for both quality and service.
I’m genuinely in love with this website definitely returning for more. -
Quality of service
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Katherine Sent on 12/05/20254 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Great Jewelry, Even Better Service
I was so excited when I ordered a few beautiful pieces of jewelry from Purple Carats. The designs were stunning and the prices were great, so I treated myself to a gold-plated bracelet and a matching necklace. They looked gorgeous right out of the box shiny, elegant, and exactly my style.
After wearing them for a bit, though, I noticed a small issue: the sizing on one of the pieces was off by about a quarter size, which made it a little uncomfortable to wear. I was disappointed because I genuinely loved the design and had been looking forward to wearing it every day.
But when I reached out to the company, their customer service completely changed the experience. They were incredibly kind, quick to respond, and handled everything smoothly. They guided me through the return, offered a refund, and made sure I felt taken care of the entire time.
Now, I’m planning to splurge on a 14K piece instead, hoping for an even better fit and long-term wear. With such beautiful designs and customer support that goes above and beyond, I’m definitely willing to shop with them again. -
Quality of service
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Isabella Sent on 12/05/20254 out of 5 rating4.0-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Purple Carats Never Disappoints
We’ve shopped with Purple Carats multiple times now, and we’ve always been extremely satisfied with our purchases. The quality is exceptional I’m quite tough on jewelry, especially rings, yet every piece has held up beautifully and still looks as stunning as the day it arrived. The website is user-friendly, with a wide variety of choices, fast shipping, and multiple payment options. We’ve recommended Purple Carats to our friends and family countless times and will continue to do so! -
Quality of service
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Abhishek Sent on 01/20/20263.8 out of 5 rating3.8-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Well-Made Ring with a Delay in Delivery
The ring looks good and feels well-made.
I liked the design a lot.
Only giving 3 stars because delivery took longer than expected.
Overall a decent purchase -
Quality of service
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Hannah Sent on 04/08/20263.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Made My Wedding Day Shine
Purple Carats helped me choose the perfect diamond earrings to wear on my wedding day. Their team understood my style immediately and pointed me toward a pair of pear-shaped drop earrings that looked absolutely magical. They arrived in plenty of time for the big day and I received so many compliments. Wonderful experience. -
Quality of service
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Rae Sent on 04/02/20263.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Stunning Solitaire Ring with Brilliant Lab Grown Diamond
Purple Carats deserves its excellent reputation. The solitaire ring I purchased as a self-gifted engagement upgrade is absolutely gorgeous. The 14k white gold setting is polished perfectly and the lab-grown diamond is eye-clean and brilliant. Shipping was fast and the unboxing experience was genuinely luxurious. -
Quality of service
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Chloe Sent on 04/02/20263.6 out of 5 rating3.6-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Diamond Tennis Bracelets Perfect Bridal Gifts
I ordered a diamond tennis bracelet for my bridal party as a gift and everyone loved them. Purple Carats packed each one individually in a beautiful box which made them perfect for gifting. The lab-grown diamonds are brilliant and the bracelets feel substantial and well-made. Will be ordering more pieces for future gifts. -
Quality of service
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Abigail Sent on 03/29/20263.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Perfect ring and amazing service experience
Purple Carats is genuinely one of the best online jewelry experiences I've had. Their team helped me choose between two ring styles via video call and their honest recommendation was spot on. The ring I ordered arrived on time, perfectly sized, and absolutely stunning. My fiancé said it was better in person than online. -
Quality of service
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Susan Sent on 03/29/20263.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Smooth and Hassle Free Experience
My experience with Purple Carats was overwhelmingly positive. I ordered a diamond eternity band as a wedding gift for myself and it arrived exactly as shown. The lab-grown diamonds are uniformly cut and sparkle beautifully. Delivery was quick and the packaging, though quite elaborate, kept everything secure. Would shop again without hesitation. -
Quality of service
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Helena Sent on 03/27/20263.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Smooth Experience Start to Finish
Overall a smooth experience from start to finish. No major issues during the process. -
Quality of service
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Eleanor Sent on 03/26/20263.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Beautiful Ring with Outstanding Quality
There was a slight delay in shipping, but the final product quality made up for it. The ring looks amazing. -
Quality of service
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Oliver Sent on 01/21/20263.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Good ring but late delivery
I ordered a ring for my wife and she liked it but the delivery took a little longer than expected. Apart from that the ring itself is solid and worth the price -
Quality of service
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Ruby Sent on 12/05/20253.6 out of 5 rating3.6-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Very Satisfied
I placed my order and couldn’t wait to get the ring I kept checking my email like every other day. It ended up taking about four weeks before it was dispatched, and then another 10 days to actually reach me. They explained the extra time was because I live in a rural area, but I won’t lie, I was still a bit disappointed. I’d been so excited to see the ring in person, so the wait felt extra long.
But the second the package finally arrived, all that frustration kind of melted away. The ring was absolutely beautiful. The craftsmanship, the detailing, the shine everything looked even better than I imagined. My wife started wearing it right away, and within the first week she had already gotten a bunch of compliments. Seeing how happy she was made the whole delay feel worth it.
So yes, the shipping took longer than I hoped, but the ring itself? Stunning. If you're not in a rush and care more about getting a unique, beautifully made piece, I’d still totally recommend their rings. -
Quality of service
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Meghan Sent on 04/08/20263.4 out of 5 rating3.4-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Exceptional Craftsmanship & Personalized Experience
I was recommended Purple Carats by my wedding planner and I immediately understood why. The selection of lab-grown diamond jewelry is unmatched and the quality is genuinely excellent. My engagement ring is a work of art and their team made the whole process feel personal and special. Couldn't ask for more. -
Quality of service
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Aurora Sent on 04/02/20263.4 out of 5 rating3.4-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Perfect Wedding Jewelry Experience
We sourced our entire wedding jewelry set from Purple Carats — engagement ring, wedding bands, and bridesmaids' earrings. Every single piece was perfect in quality and arrived within the timeframe promised. Their team even sent a personalized note congratulating us on our upcoming wedding. Such a thoughtful touch. -
Quality of service
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Brielle Sent on 04/02/20263.4 out of 5 rating3.4-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Right Choice Perfect Ring
I chose Purple Carats after comparing them to five other online jewelers and I'm certain I made the right choice. The ring I ordered for my girlfriend is a stunning emerald-cut lab-grown diamond in a simple gold band. She described it as exactly what she'd always imagined for her engagement ring. Mission accomplished. -
Quality of service
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Anjelina Sent on 04/02/20263.4 out of 5 rating3.4-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Transparent Jewelry Brand with Stunning Rings
Purple Carats is the most transparent jewelry brand I've come across. They publish grading reports for all their diamonds, their return policy is clear, and their pricing is honest. The princess cut engagement ring I ordered is stunningly beautiful and I feel genuinely confident I got exactly what I paid for. -
Quality of service
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Lilliana Sent on 03/30/20263.4 out of 5 rating3.4-
Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Elegant wedding bands arrived just in time
Buying our wedding bands from Purple Carats was one of the best decisions we made for our wedding. The matching set is elegant and the engravings were done beautifully. Delivery did run about three days late, which was a little nerve-wracking given our wedding date, but they arrived in time and were perfect. Relieved and very happy. -
Quality of service
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Aurelia Sent on 03/30/20263.4 out of 5 rating3.4-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Perfect engagement ring after a long search
Purple Carats helped me find the perfect engagement ring after a months-long search. Their website has incredible detail and their education resources helped me understand exactly what makes a diamond beautiful. The cushion cut ring I chose arrived in perfect condition. My fiancée couldn't believe how stunning it was. Five stars. -
Quality of service
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Maisie Sent on 03/27/20263.4 out of 5 rating3.4-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Great Value Real Quality
Good value for money compared to other brands I explored. Feels like you’re paying for actual quality. -
Quality of service
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Anjalika Sent on 01/20/20263 out of 5 rating3.0-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Beautiful Ring
The website was incredibly easy to use, and the ring I bought is beautiful. It took exactly three weeks to be delivered from the day I ordered it. -
Quality of service
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