Pronovias Reviews

89 | Ontario, CA
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89 Reviews for Pronovias

Recommended by 82% of couples

4.1 out of 5.0
  • Quality of service 4.0
  • Professionalism 4.1
  • Flexibility 4.0
  • Value 4.3
  • Average response time 3.9

Awards

89

3 User photos

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  • A

    Amanda · Married on 10/19/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing! We were treated like royalty at Pronovias, and I did NOT have a tremendous dress budget. We found "the dress" at our first visit. The staff was lovely throughout the entire process (fitting, etc.) and I have highly recommended the salon to all my friends.

    Sent on 11/09/2010
  • Elizabeth

    Elizabeth Helmer · Married on 09/15/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stunning dress

    I loved my dress- so classic yet unique. And comfortable! Love Pronovias dresses!

    Pronovias 4
    Pronovias 5
    Pronovias 6
    Sent on 10/19/2018
  • User4389741 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I got my dress on one of their annual sample sales and even like that, the service was amazing and the dress was practically new. I got an amazing price and it was worth every penny. So if you can, go with two of your friends and get ready to try on amazing dresses.

    Sent on 04/20/2016
  • A

    Ann · Married on 05/05/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I did not buy my gown at a Pronovias store, as we on't have one here in Charleston, SC. For years I had been watchign the Pronovias trends in wedding gowns, so when it came time for me to get married, there as no other choice!
    I purchased my gown at the Gown Boutique of Charleston, where we had a fabulous experience!
    My Mom picked out this particular gown. I had not seen it on any runway or in photos of other weddings so I felt like I had a couture gown! The hand sewn lace, the flowing gown, the way it's fitted..all just perfectly me! Service from Pronovias was accurate, timely. The dress is inexpensive for the QUALITY of the craftsmanship!!
    I recommend Pronovias to everyone!!

    Sent on 06/09/2016
  • User3002411 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I am obsessed with my wedding dress - the Pronovias designs are so timeless and classically elegant. Thank you!

    Sent on 02/23/2014
  • A

    Andrea · Married on 12/14/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My dress was perfect. The service at Pronovias flagship store in NYC was amazing. From the front desk to the sales associate & the seamstresses, it was amazing. I bought my dress on my first visit to the store. I never felt pressured at any point. The craftsmanship of my dress could rival anyone. I had about 4 fittings & the seamstress Nordia, kept me in stitches and helped me get the most perfect fit ever. I'm so happy I didn't settle and I came here.

    Sent on 01/06/2014
  • E

    Eileen · Married on 11/09/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When it came time for me to shop for the perfect wedding gown, I knew that Pronovias was top on my list. I had always dreamed of wearing a lace wedding gown, and Pronovias is well known for their beautiful lace gowns. I went to Pronovias with my mother and we met with Rhina, my bridal consultant. I told Rhina the type of wedding gown I was looking for. Rhina was very nice, friendly and knowledgeable. She chose several gowns for me to try on. The last gown was my dream dress. Rhina also put on the most beautiful veil I had ever seen. I just loved them both. I knew I had found the perfect gown and veil, but, I had an appointment the following week at Kleinfeld's and wanted to keep my options open. I told Rhina about this appointment, and she was very understanding, and did not pressure me into ordering the dress and veil. I knew in my heart that I would be back to order the dress. I did go to my appointment at Kleinfeld's, but, I did not find a dress that I really loved. I went back to Pronovias and ordered my gown and veil. Rhina was amazing! She has a really good eye in finding the perfect dress and made the experience so wonderful. When I went for my first fitting, I met with Elise. Elise was so friendly. She made my first fitting so much fun. I had a couple of more fittings and the entire staff at Pronovias was wonderful. I had a fantastic experience at Pronovias. I received so many compliments on my wedding day. Many of my guests told me they had never seen such a beautiful wedding gown and veil. I totally agree! If you are looking for your dream wedding gown, you have to go to Pronovias. You will not regret it.

    Sent on 01/07/2014
  • J

    Janet · Married on 06/08/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Linda worked with my daugher and was spot on with her suggestions. It was as if she had known my daughter her whole life! Susan completed the alterations -- which were spectacular. The charges were a bargain. I purchased my mother-of-the-bride dress and all of the bridesmaids found their dresses at Bridal Traditions as well.

    Sent on 04/23/2013
  • D. Ezell

    D. Ezell · Married on 05/05/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I purchased my dress from the flagship store in NYC, and every step of the process, from consultation, to fitting to shipping was perfect. My dress was everything I could have dreamed of. Highly recommend Pronovias!!! I felt like a princess.

    Sent on 05/26/2013
  • Gisel

    Gisel · Married on 04/21/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I got my dress from the Pronovias flagship store in NYC. The service was spectacular! Everyone was very helpful. The seamstress was phenomenal! I wanted a few changes made to the dress and she did an outstanding job! Overall, very impressed with Pronovias. :)

    Sent on 04/01/2013
  • J

    Jaime · Married on 10/13/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had a wonderful experience at Pronovias and found my perfect dress there. The dresses look and feel far more expensive than they are. I feel beautiful in my dress, and the shopping experience was much less painful than I anticipated.

    I went with my mother and one of my bridesmaids, and out of the three salons we visited in NYC, Pronovias had the best customer service by far. Pronovias was our next-to-last stop of the day, and although I was almost certain that I had found my dress, I felt like I needed to go to my last appointment just to be sure. I really appreciated that the consultants did not pressure me into buying it right then, and even encouraged me to keep my last appointment to make sure that I was comfortable with my decision. I ended up cutting the appointment short; by trying on more dresses, it became clear that the Pronovias dress was my dress. Pronovias let us come back, even though they were about to close for the day, and let me try on the dress again before processing my order.

    I chose to have my dress altered at Pronovias and recently had my first fitting. It was a great experience, and I love my dress even more. I can't wait to wear it down the aisle!

    Sent on 09/05/2012
  • K

    KC · Married on 10/06/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pronovias is the most amazing bridal salon in New York City. The service, the store, and the dresses are impeccable. The attendents and seamtresses are so pleasant and helpful. I loved the first dress I tried on, but didn't believe it could be the "one". I went to another bridal salon thay day (where I had a horrible experience and the dresses were more expensive!), and turned right back around to Pronovias to buy the first dress. The dress, veil, alterations and belt all came within my budget and I credit the Pronovias team for helping to put it together!

    Sent on 10/22/2012
  • K

    Kristen · Married on 09/30/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This is an absolutely beautiful bridal salon and I would highly recommend any bride to be with any budget to check this place out! I got the dress of my dreams (all 7 foot train and all!) from a highly intuitive
    salesperson by the name of Caitlin Brennan. It was the very first dress I tried on after speaking to her about style & budget! I tried on others but she got it right on the first shot!!

    My only comments would be to stick to your guns on how you want things altered with the seamstresses as they want to do things 'their way'. (eg; they wanted to take in the bust at the top which would change the silhouette completely) Obviously I didn't let this happen!

    My other comment is that when i got my dress home there were 2 black spots on the train. Luckily my veil covered these up or I would have had a melt down. Just be sure to check the entire dress before you leave the store with it, i'm sure this doesn't happen often as they are an extremely professional business.

    I would still highly recommend this salon!!

    Sent on 11/02/2012
  • njptons

    Normel · Married on 09/14/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This place is awesome. If you have the budget for it, I definitely recommend coming here. The customer service and helpfulness is outstanding. The selection is wide for lace dresses.

    Sent on 09/17/2012
  • User2687929 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    From start to finish, I had a wonderful experience with Pronovias. From my first appointment, where the sales girl really listened to what I wanted and only gave me gowns that were in my budget, to the alterations, to picking up and taking my dress home -- Pronovias was great. I would highly recommend them to anyone looking for a wedding gown.

    Sent on 10/01/2012
  • T

    Tracy · Married on 08/24/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    LOVED MY DRESS - Benicarlo - Got 10000000 complements. So many thanks to designer, Pronovias! Purchased in Boston, MA at L'Elite.

    Sent on 09/23/2012
  • M

    Megan · Married on 08/18/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I found my dream dress here!! I saw a similar one in an ad in a magazine and went to the store and they had several varieties of the same dress. Some with more detail and some with less. All the most beautiful dresses I had seen of all of the other stores that I had gone to. They provided excellent customer service the entire time and I had the same seamstress who did my fittings each time who was very experienced and knew exactly what what going one. Very personalized service!! 100% recommend for quality and service!

    Sent on 10/01/2012
  • R

    Rebecca · Married on 08/11/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pronovias is a beautiful wedding dress store in midtown Manhattan. They were extremely helpful in helping me find the perfect wedding dress! I got so many compliments on my dress, and everyone thought I looked like a princess! I went to other major wedding dress stores in NYC, but nothing compared to Pronovias!

    Sent on 08/27/2012
  • Alison

    Alison · Married on 05/06/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I found my dream dress here. This place is gorgeous, the second you walk in to the front desk and fill out your form, you're directed to a touch screen computer where you can look up dresses and their prices (which was awesome, because you can't see it online). I came prepared and had my favorites printed out, so I looked up the prices and was happily surprised at how reasonable they were.

    Anne Marie was my girl... she showed us to the dressing room area and got all the dresses on my favorites that she had in stock. She was friendly, warm, took pictures of my family and I after I settled on "the one", we had a great time with her!

    The pictures of these gowns on the site don't do justice.. seeing them in person and trying them on... you would think they were tens of thousands of dollars.... when all was said and done with alterations and a gorgeous Spanish veil, my total was under $3,000. Right below my budget!

    Honestly, if you're intrigued by the designs online... there is no reason not to come check it out. It was hard for me to even pick because of all the gorgeous options. The Spanish, feminine designs are truly elegant and would make any bride feel sexy and glamorous... jumping into my gown on my wedding day was so amazing... it fit like a glove and everyone thought it was perfect. The first words my new husband said to me at the church was "you look beautiful"... sigh. Thanks, Pronovias... for your gorgeous, unique, affordable gowns and excellent customer service. It was a pleasure!

    Good luck, ladies!

    Sent on 05/23/2012
  • G

    Ellen · Married on 03/10/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My daughter's wedding dress was beautiful. The staff was easy to work with.

    Sent on 06/17/2012
  • F

    Fanny · Married on 03/03/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone keeps raving about my dress! The service was impeccable. They did 3 rounds of alterations to ensure the right fit. At no point in the night did I have to lift or adjust my dress the fit was done so well.

    Sent on 03/27/2012
  • M

    Maria · Married on 02/25/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My dress was amazing. And the quality is outstanding!!!! It fit perfectly.

    Sent on 03/16/2012
  • A

    Alycia · Married on 12/18/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had the privilege of ordering one of the brand new 2013 designs just yesterday after working with store manager, Nicole, on size and color. Customer service was second to none and she answered each of my questions, including providing an estimated in-store date for me, to ensure it would be ready the date needed since it was such a new design. If you like *any* of the Pronovias designs, I cannot recommend the Flagship store more highly. My gratude to everyone I spoke with for making the purchase of my perfect dress...well...utterly perfect!

    Sent on 05/17/2012
  • Alexandra

    Alexandra · Married on 12/17/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I went here on my second date of looking for my dress, little did I know that I would find it here.
    Caitlin was super nice in helping me and my mom in picking my dress, the were super flexible with fitting appointments.
    When it was time to take my dress with me the gave me this amazing fold able bag that made my trip with the dress so much easier.
    We had a destination wedding - Cancun - Mexico

    Sent on 01/18/2012
  • I

    Isabel · Married on 11/19/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    they have a great variety of dresses! I looooved my dress!

    Sent on 12/13/2011