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Prestige Wedding Photography & Video Reviews

Prestige Wedding Photography & Video

Prestige Wedding Photography & Video

San Jacinto, CA
3.5 out of 5 rating, 14 Reviews
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Reviews

3.5 out of 5 rating
3.5 out of 5 rating
14 Reviews
70% recommend it
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  • Quality of service
    3.5 out of 5 rating
  • Average response time
    3.4 out of 5 rating
  • Professionalism
    3.4 out of 5 rating
  • Value
    3.9 out of 5 rating
  • Flexibility
    3.4 out of 5 rating
Write a review
  • T
    Theresa G. Sent on 06/20/2019
    5 out of 5 rating
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    Easy to work with, Great price

    I loved working with Chuck and his team. They made every very easy for us. I went with the photography video and dj package for our wedding, everyone had a great time! Our photographer got some great shots for us, very interactive and creative. The video did take about 3 months to get in the mail, but they did let me know it was going to take that long before I booked. The video looked good plus they gave me all of the footage from the event in addition to an edited copy. Bottom line is we were on a budget and we found someone who could deliver what we were looking for. Chuck actually went beyond our expectations and I am glad we had the opportunity to work with him.
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    Viv Sent on 03/04/2018
    5 out of 5 rating
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    Great, great, great!!! What more can I say. The price was right, the pics came out soo beautiful I was shocked. Chuck is amazing. He communicates very well, always answered my calls and emails right away. Him and his team are very knowledgeable. Every time i talked to them they made me feel at ease because I could tell they knew what they are doing. Prestige photography really came through for us. You cant beat their packeges.
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    Anthony Sent on 03/29/2019
    5 out of 5 rating
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    Great packages

    We went with the gold package that included photo, video, and dj. So glad we did. Chuck and his team made everything so easy for us. I didn't want to get overwhelmed with small details on my wedding day, I'm pretty low key. This package was basically everything I needed besides catering. Our pictures and videos are very nice, and the DJ took care of the ceremony and reception flawlessly. Great experience and I would recommend them to anyone!
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  • T
    Tina Sent on 12/13/2017
    4.8 out of 5 rating
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    Honestly I can't begin to express how thankful I am that we found prestige events. I'm sure I'm not the only one out there that struggled with a budget for my wedding. We were getting close to having to cut some things out of our wedding because cost was getting to high. The original photographer we were going to book was going to charge us $2500 for pictures and video. We got a similar package with prestige for almost a thoudand dollars cheaper. Our pics and video look great. Tons of compliments. Couldn't be happier
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    Jennifer Sent on 11/17/2017
    4.8 out of 5 rating
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    I am so glad that we found prestige photography. We were on a very tight budget but did not want to sacrifice photography and video. It was looking like we were going to have to go without because most places wanted $3-$4k just to take pictures at a wedding! Prestige photography gave us a package at a fraction of what most company's charge, and the quality of service was superb. I will definitely be telling my family and friends about this company.
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    Ashley Sent on 12/01/2017
    4.7 out of 5 rating
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    We found prestigious media after searching for days for a dj for our wedding. At first we thought that we weren't going to be able to have professional dj because a lot of the prices we saw were absurd. We were literally moments away from having a friend do it for us. I went with the package that included photo booth and video as well. We got all 3 services for less than what most other companies charge for only dj. Our dj, Chuck, did a fantastic job. Everyone was on the dance floor the entire time. He did a great job transitioning from English to Spanish music, we had a mixed crowd. The photo booth was a lot of fun for our guest. The video we received looked awesome.
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    Brett P. Sent on 06/21/2019
    4.6 out of 5 rating
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    Jan is amazing!

    We had Jan as our photographer. She knocked it out the park for us honestly. Our event wasn't the most "organized" as compared to other weddings but she did not miss a beat. She was very professional and flexible. I'll admit our package did not come with many bells & whistles, but we also did not pay for that. We just wanted good photographs and no stress and that is exactly what we got. The booking process was pretty easy, she communicated with us a ton prior to the event, and delivered what we were looking for. I love how she was able to come up with poses and different types of shots for us because I am not a creative person. We had a great variety of images and my family loves them all!
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    Aaliyah Sent on 01/12/2018
    4.6 out of 5 rating
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    I made the mistake of waiting until the last minute to find a photographer, mainly because I didnt think I could afford one. Luckily we found Chuck. His team was very professional and delivered great photos that we will cherish for a lifetime.
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    Jin Sent on 12/13/2017
    4.6 out of 5 rating
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    Thank you prestigious events for capturing our special day! From the first point of contact I knew they would be a good fit. They responded quickly and answered all my questions. I could tell they had a lot of experience with weddings. They arrived on time and were just ready for action. They didn't miss a thing, all moments were captured perfectly. I can look at my pictures and re-live the moment. I highly recommend them to friends and family.
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    Mercedes C. Sent on 10/14/2020
    1.6 out of 5 rating
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    The most unprofessional 'team'

    We hired Chuck and Jan for our photography, videography and DJ. The DJ was absolutely lights out, attentive and took all of my requests. Chuck and Jan however, did not. About 3 weeks after my wedding, I received raw images in Google drive and that was it. It has been OVER A YEAR and the last message I have is from Jan in JANUARY lying to me about how she was "checking with the editing team and will follow up". Well, it is now 9 MONTHS LATER and I am still waiting for that follow up. I have made a million phone calls, have sent text messages, emails, as well as attempted to chat on their website, all have gotten me NOWHERE! These people are literally scammers, who have done this to multiple people. And as they have breached their contract we do have the right to take LEGAL ACTION. They show up, take a few pictures, throw raw images at you and drive off in the sunset with your thousands AND YOUR WEDDING MEMORIES. STAY AWAY!!
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    Lou O. Sent on 06/03/2019
    1.4 out of 5 rating
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    18th Birthday

    I hired Prestige Photography and Video to cover my daughter's 18th birthday. It's been more than three months, and we have not received the video coverage. The raw pictures sent to us are very plain, nothing fancy. The Photographer is not professional, taking random and regular pictures only. He did not capture most of my requests. Chuck is nice but their team is not responsive to phone calls and text messages. I don't recommend their services. It's a nightmare!
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    Destiny Sent on 12/11/2019
    1 out of 5 rating
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    They are not professional!

    Do not hire these people!my wedding was 5 months ago and I hired them for photography , video and DJ,it's been more than 5 months ,and we have not received the video coverage.they only sent me some raw pictures on email after I asked many many times,nothing fancy not professional at all.I'm still waiting for they sending my DVD or USB to me,but their team is not responsive to phone and email now! Worst service ,I don't recommend this team!!!
  • J
    Jim D. Sent on 02/23/2019
    1 out of 5 rating
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    They cancelled 2 hrs prior to our wedding..

    Do not hire these people. We hired them 2 months in advance, then they cancelled 2 hours prior to our wedding... there contract says if they cancel they will refund 100% immediately, well its been 10 days, and we have contacted them twice to return our money. So now we have not choice to take them to small claims court, not only for the full deposit, but for the added cost of the new photographer, and the mental stress of trying to find a photographer in less than 2 hrs, not to mention the court fees, etc. etc.

    Prestige Wedding Photography & Video's reply:

    Hello Jim,
    Thank you for bringing this to my attention. On February 14, 2019 certain parts of Southern California was hit with extreme flooding. Unfortunately our photographer lived in a flood area and had to evacuate the neighborhood. In my 11 years of doing this we have never experienced such an event. This was an "Act of God" and we were unable to prepare for such an occurrence. We did our best to notify you as soon as possible, send proof of the emergency, as well as try to find a replacement photographer for your event. I also noticed that you were refunded 100%, and we emailed you a refund confirmation. Feel free to reach out to me if you have not received your refund. I will be happy to assist you. Thank you for understanding.

    Flood photos:
    https://photos.app.goo.gl/ikwJ5nerCqMUZY3A8
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    Areesha Q. Sent on 04/12/2020
    1 out of 5 rating
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    Worst Experience Ever!

    I made the worst decision of my life getting this company to capture my wedding events. I usually don't leave bad reviews, heck I don't even take time out for any reviews, but Chuck and Jan made my wedding memory the worst. They hardly captured anything, we asked for so many different things like showing the families of the bride and groom, the hall and decorations, and all the guests as well as the bride and groom. The videos were so short and inconsistent, showed all the bad moments and worst of all when we tried contacting them, they never emailed us back. It's been months and still no reply because they already got paid UNFORTUNATELY! When the photographer asked the video guy named Chuck to get more video, he literally said " no this is enough i guess" right in front of me. I am so frustrated and utterly unsatisfied with their services. Extremely unprofessional! Please avoid them even if you want to have decent videos of your wedding or any special event.