PreOwnedWeddingDresses.com Reviews

Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating

4.7 Very good
4.7 out of 5 rating
190 reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating



+9
User photos

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Kristina Sent on 12/12/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience!
I found the exact dress I wanted in my size! It is discontinued so I had been looking everywhere and finally found it on POWD. It arrived very quickly and fit perfectly!! Cannot wait to walk down the aisle!I found the exact dress I wanted in my size! It is discontinued so I had been looking everywhere and finally found it on POWD. It arrived very quickly and fit perfectly!! Cannot wait to walk down the aisle! -
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Brianna Sent on 11/02/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Grateful for this Site
I was looking for a gown on a budget and I am glad that I found this site. I was considering a used gown , thrifted gown, or something off a non reputable site. The dress I ordered from this site is even more stunning in person than online. The description of the dress and measurements were accurate. The tracking updates were regular. The customer service was super quick! I had a great experience overall and received a beautiful dress within my budget.I was looking for a gown on a budget and I am glad that I found this site. I was considering a used gown , thrifted gown, or something off a non reputable site. The dress I ordered from this site is even more stunning in person than online. The description of the dress and measurements were accurate. The tracking updates were regular. The customer service was super quick! I had a great experience overall and received a beautiful dress within my budget. -
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Sara Sent on 10/22/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Sold my wedding dress
If you're looking to sell a wedding dress but you're too busy to deal with a direct sale on an overcrowded site like Facebook Market Place, USE THIS VENDOR! I am a very busy single mom, with a full time career in the event business, so the simplest things like posting, pricing accurately, selling and shipping a dress can be very difficult to complete on my own time. Preownedweddingdresses.com made the process incredibly easy and offered a professional, secure approach to selling. The instructions were very clear and informative every step of the way. The text notifications were very convenient and the customer service and responsiveness was exceptional. Highly recommend this service and it's completely worth the cost of selling on this site.If you're looking to sell a wedding dress but you're too busy to deal with a direct sale on an overcrowded site like Facebook Market Place, USE THIS VENDOR! I am a very busy single mom, with a full time career in the event business, so the simplest things like posting, pricing accurately, selling and shipping a dress can be very difficult to complete on my own time. Preownedweddingdresses.com made the process incredibly easy and offered a professional, secure approach to selling. The instructions were very clear and informative every step of the way. The text notifications were very convenient and the customer service and responsiveness was exceptional. Highly recommend this service and it's completely worth the cost of selling on this site. -
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Annamarie Sent on 05/05/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Easiest Process & Most Supportive Team at POWD!
I both bought and then resold my wedding dress on POWD! My wedding was in September of ‘23 and I just now resold it in April ‘24. From a buyer perspective, I felt very secure and confident that the team here at POWD would handle any potential issues. They really detail out how to go about asking the seller the correct questions and I felt very supported. From the seller perspective, it was really nice to be fully in charge of the process. They set you up for success and give you tips to be as prepared for any potential issue down the road. I truly have nothing bad to say about POWD! Highly recommend this marketplace for both buyers and sellers.I both bought and then resold my wedding dress on POWD! My wedding was in September of ‘23 and I just now resold it in April ‘24. From a buyer perspective, I felt very secure and confident that the team here at POWD would handle any potential issues. They really detail out how to go about asking the seller the correct questions and I felt very supported. From the seller perspective, it was really nice to be fully in charge of the process. They set you up for success and give you tips to be as prepared for any potential issue down the road. I truly have nothing bad to say about POWD! Highly recommend this marketplace for both buyers and sellers. -
Quality of service
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Caroline Sent on 09/17/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Gave me the dress of my dreams
I went to David’s bridal with a price in mind yet fell in love with a dress way beyond that. I was honestly devastated until I found this website not only did I find my dress but I’m my size altered to my height it was as though it was truly meant to be. The purchasing process/communication with the seller was amazing!!I went to David’s bridal with a price in mind yet fell in love with a dress way beyond that. I was honestly devastated until I found this website not only did I find my dress but I’m my size altered to my height it was as though it was truly meant to be. The purchasing process/communication with the seller was amazing!! -
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Kim H. Sent on 12/11/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Endless selection of high quality dresses
Although I haven't purchased my wedding dress yet, this site has been a huge help that you just can't find in a boutique. The amount of designers all in one place, for a budget that suites YOU, and you can search by style, size, etc. I was able to find an Ines Di Santo gown from 2015 that is extremely similar to the 2019 collection for a fraction of the price!Although I haven't purchased my wedding dress yet, this site has been a huge help that you just can't find in a boutique. The amount of designers all in one place, for a budget that suites YOU, and you can search by style, size, etc. I was able to find an Ines Di Santo gown from 2015 that is extremely similar to the 2019 collection for a fraction of the price! -
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Erica Sent on 11/18/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bridesmaid dress sold
I started looking at preownedweddingdresses.com for my own bridal gown. After being in a few of my friends weddings as a bridesmaid, I figured I would test my luck selling one of the dresses on the site. I posted the dress not expecting it to sell quick, but it did! I was surprised and excited because someone else could buy it at an affordable price and I would get a little money back too. I love this site and plan on selling the rest of the dresses soon.I started looking at preownedweddingdresses.com for my own bridal gown. After being in a few of my friends weddings as a bridesmaid, I figured I would test my luck selling one of the dresses on the site. I posted the dress not expecting it to sell quick, but it did! I was surprised and excited because someone else could buy it at an affordable price and I would get a little money back too. I love this site and plan on selling the rest of the dresses soon. -
Quality of service
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Laura Sent on 03/14/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I fell in love with a dress at a bridal show. I found something very, very similar at a salon and purchased it in on the spot. I didn't realize that while the dress was similar, it still wasn't what I really had my heart set on. But I'd already used my budget on the dress. Luckily, I used preownedweddingdresses.com to find the original dress that I fell in love with, in my size, for about 1/4 of the original price. The seller sent me lots of pictures and walked through all of the alterations that had been done. The dress arrived safe and secure, and I could not be happier. The dress has already been hemmed to my height, with a bustle, and fits like a glove. So, not only did I get a huge discount, but I'm going to save significant money on the alterations. I plan to sell my original dress using preownedweddingdresses.com as well.I fell in love with a dress at a bridal show. I found something very, very similar at a salon and purchased it in on the spot. I didn't realize that while the dress was similar, it still wasn't what I really had my heart set on. But I'd already used my budget on the dress. Luckily, I used preownedweddingdresses.com to find the original dress that I fell in love with, in my size, for about 1/4 of the original price. The seller sent me lots of pictures and walked through all of the alterations that had been done. The dress arrived safe and secure, and I could not be happier. The dress has already been hemmed to my height, with a bustle, and fits like a glove. So, not only did I get a huge discount, but I'm going to save significant money on the alterations. I plan to sell my original dress using preownedweddingdresses.com as well. -
Quality of service
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Lauren Sent on 12/04/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I fell in love with an AMAZING dress at a local boutique, but as we got further into wedding planning, I realized buying it would put a serious hole in our budget. As a last ditch effort, I searched preownedweddingdresses.com for the dress, and miraculously found it - brand new AND in my size for almost half of what I would have paid locally! I contacted the seller (who had simply decided to wear another dress), and within a few days, I had the dress in my hands. I am thrilled I will get to wear my dream dress when I marry the man of my dreams next summer, and it is all thanks to this site. Keep up the great work!I fell in love with an AMAZING dress at a local boutique, but as we got further into wedding planning, I realized buying it would put a serious hole in our budget. As a last ditch effort, I searched preownedweddingdresses.com for the dress, and miraculously found it - brand new AND in my size for almost half of what I would have paid locally! I contacted the seller (who had simply decided to wear another dress), and within a few days, I had the dress in my hands. I am thrilled I will get to wear my dream dress when I marry the man of my dreams next summer, and it is all thanks to this site. Keep up the great work! -
Quality of service
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Anna Sent on 02/12/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Pre-owned wedding dresses is a wonderful place to buy and sell previously "loved" wedding dresses. The site is so easy to use for listing and looking.Pre-owned wedding dresses is a wonderful place to buy and sell previously "loved" wedding dresses. The site is so easy to use for listing and looking. -
Quality of service
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Llana Sent on 11/01/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I used PreOwnedWeddingDresses.com to sell my bridesmaid dress from a wedding I was in this past August (2013). It was very easy to list my dress, specifics and the pictures in order to help sell it. It only took me a couple months before I received an inquiry about the dress and then it was purchased! There are two easy payment methods for buyers to use--we used Paypal considering we both had accounts with them. I sent an invoice and the transaction was complete. I shipped my dress off to sunny California and she was very happy with her purchase! I recommended PreOwnedWeddingDresses.com to the entire bridal party and some other friends who asked how I sold it. I highly recommend this site!I used PreOwnedWeddingDresses.com to sell my bridesmaid dress from a wedding I was in this past August (2013). It was very easy to list my dress, specifics and the pictures in order to help sell it. It only took me a couple months before I received an inquiry about the dress and then it was purchased! There are two easy payment methods for buyers to use--we used Paypal considering we both had accounts with them. I sent an invoice and the transaction was complete. I shipped my dress off to sunny California and she was very happy with her purchase! I recommended PreOwnedWeddingDresses.com to the entire bridal party and some other friends who asked how I sold it. I highly recommend this site! -
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Katy Sent on 01/23/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I came across www.preownedweddingdresses.com through searches for Pnina Tornai dresses. The site is amazing to search for dresses and accessories. I ended up purchasing my Pnina Tornai dress as well as my headpiece from the site. Incredible deals and there's no nonsense with crazy taxes and alteration requirements to be done at a specific bridal shop. The concept is creative and much needed as dress shopping can become an extremely expensive part of wedding planning. It's an amazing feeling to walk away with a deal! :)I came across www.preownedweddingdresses.com through searches for Pnina Tornai dresses. The site is amazing to search for dresses and accessories. I ended up purchasing my Pnina Tornai dress as well as my headpiece from the site. Incredible deals and there's no nonsense with crazy taxes and alteration requirements to be done at a specific bridal shop. The concept is creative and much needed as dress shopping can become an extremely expensive part of wedding planning. It's an amazing feeling to walk away with a deal! :) -
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Dionne Sent on 03/03/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best website EVER! I got the most beautiful dress at the fraction of the price. I am SO HAPPY I stumbled across this website.Best website EVER! I got the most beautiful dress at the fraction of the price. I am SO HAPPY I stumbled across this website. -
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Alyxandra Sent on 02/28/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
10/10 experience!
What a great experience I had! The seller was super responsive to my messages inquiring about more photos. The dress arrived within a week of purchasing and was exactly as advertised.What a great experience I had! The seller was super responsive to my messages inquiring about more photos. The dress arrived within a week of purchasing and was exactly as advertised. -
Quality of service
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Magy Sent on 12/12/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you for your support
Always I have responded to my questions and they are kind and professional, thank you to help my sell my wedding gown, I hope my buyer enjoy this beautiful dress.Always I have responded to my questions and they are kind and professional, thank you to help my sell my wedding gown, I hope my buyer enjoy this beautiful dress. -
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Megan Sent on 12/05/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A great gamble!
I am on a budget, and the dresses I loved were not in that budget. The brick and mortar stores I tried didn’t have the style of dress I wanted, this was the best happy medium— a style I wanted with a price I could afford. I was hesitant to order online, but I got immediate responses of my questions, it shipped so fast, and it quite literally made me so happy to find what I wanted with this online gamble. Thrilled!I am on a budget, and the dresses I loved were not in that budget. The brick and mortar stores I tried didn’t have the style of dress I wanted, this was the best happy medium— a style I wanted with a price I could afford. I was hesitant to order online, but I got immediate responses of my questions, it shipped so fast, and it quite literally made me so happy to find what I wanted with this online gamble. Thrilled! -
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Alysson Sent on 10/17/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Blown away
Loved this site as an alternative to boutique wedding shops! Well worth it!Loved this site as an alternative to boutique wedding shops! Well worth it! -
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Agnes Sent on 09/25/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Very good experience
Very happy with everything. It was very smooth and professional employees. Good infoVery happy with everything. It was very smooth and professional employees. Good info -
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Nakia Sent on 08/24/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Experience
Very quick, personal responses to any inquiry I had. Preownedweddingdresses exceeded my expectations throughout my entire buying experience. They assured my dress was delivered within my very limited timing. I work full time and we have 2 littles under 3; my off time is very limited. So, I truly appreciate the attention paid and enjoyed a most wondrous day with my husband. Thank you!!Very quick, personal responses to any inquiry I had. Preownedweddingdresses exceeded my expectations throughout my entire buying experience. They assured my dress was delivered within my very limited timing. I work full time and we have 2 littles under 3; my off time is very limited. So, I truly appreciate the attention paid and enjoyed a most wondrous day with my husband. Thank you!! -
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Katie Sent on 08/17/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Easy way to make someone else's day!
I'm a big proponent of secondhand, sustainable shopping and found my wedding dress at a bridal consignment shop. It was important for me that after I was done enjoying my dress, someone else could do the same. POWD was easy to use, gave great suggestions on how to promote the dress accurately and positively, and was very fair for profit-sharing. The website was easy to navigate and POWD gives step-by-step instructions on how to complete your sale and ensure everyone (both seller and buyer) are protected. Would definitely recommend!I'm a big proponent of secondhand, sustainable shopping and found my wedding dress at a bridal consignment shop. It was important for me that after I was done enjoying my dress, someone else could do the same. POWD was easy to use, gave great suggestions on how to promote the dress accurately and positively, and was very fair for profit-sharing. The website was easy to navigate and POWD gives step-by-step instructions on how to complete your sale and ensure everyone (both seller and buyer) are protected. Would definitely recommend! -
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Julia Sent on 05/30/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Incredible Experience with Ivory & White through POWD!
Could not have had a better experience finding my dress from Ivory & White via POWD! I had gone to 3 different boutiques in person after getting engaged, including Kleinfeld, and knew exactly what I wanted but somehow had not come across it yet.
In my dream world, I would be wearing a Monique Lhuillier strapless chantilly lace fit and flare gown, and as luck would have it, I&W had 2 sample gowns available that were just that. I had no idea how purchasing or returns worked, so I actually called the boutique (more than once lol) and was greeted by the most helpful ladies who gave me all the assurance I needed.
I ordered both dresses, willing to eat the cost of shipping/returns if it didn't work out, and boy am I glad I did. Initially, I was a little bummed that I wouldn't get the traditional "saying yes to the dress" moment as you would in a boutique, but what I hadn't expected was that this experience would be even better.
When they arrived, I Facetimed my mom simply to show her the gowns on their hangers, as I was planning to try on at a tailor the next day, but she convinced me to try them on then and there. I tried on the first one and although beautiful, we had some reservations. When I tried on the second one, we knew. This was the one. It was so special having this moment with just my mom, no sales associates or other brides around, even if it were through Facetime. I then added my best friend to the Facetime and surprised her by having the gown on when she answered, and we all cried happy tears while saying yes, all through my phone, and I wouldn't change it for the world!
I was able to get my dream dress for 1/4 of my original budget, and unexpectedly had the most special experience with my closest ladies by choosing to go this route to find my dress. If you're hesitant, I say go for it! As long as the seller offers returns, there is not harm in seeing if the gown you found could be the one you've been searching for.Could not have had a better experience finding my dress from Ivory & White via POWD! I had gone to 3 different boutiques in person after getting engaged, including Kleinfeld, and knew exactly what I wanted but somehow had not come across it yet.
In my dream world, I would be wearing a Monique Lhuillier strapless chantilly lace fit and flare gown, and as luck would have it, I&W had 2 sample gowns available that were just that. I had no idea how purchasing or returns worked, so I actually called the boutique (more than once lol) and was greeted by the most helpful ladies who gave me all the assurance I needed.
I ordered both dresses, willing to eat the cost of shipping/returns if it didn't work out, and boy am I glad I did. Initially, I was a little bummed that I wouldn't get the traditional "saying yes to the dress" moment as you would in a boutique, but what I hadn't expected was that this experience would be even better.
When they arrived, I Facetimed my mom simply to show her the gowns on their hangers, as I was planning to try on at a tailor the next day, but she convinced me to try them on then and there. I tried on the first one and although beautiful, we had some reservations. When I tried on the second one, we knew. This was the one. It was so special having this moment with just my mom, no sales associates or other brides around, even if it were through Facetime. I then added my best friend to the Facetime and surprised her by having the gown on when she answered, and we all cried happy tears while saying yes, all through my phone, and I wouldn't change it for the world!
I was able to get my dream dress for 1/4 of my original budget, and unexpectedly had the most special experience with my closest ladies by choosing to go this route to find my dress. If you're hesitant, I say go for it! As long as the seller offers returns, there is not harm in seeing if the gown you found could be the one you've been searching for. -
Quality of service
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Jungha Sent on 09/22/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Got my dream wedding dress a half price!
I thought a dream dress would stay as just a dream dress because of its price. However, POWD made my dream dress a real dress.
I wanted a specific wedding dress from a specific brand and I found that dress on POWD! The seller was so nice and communicative from the beginning till the end.
Throughout the entire process, I felt protected as a customer as well. After thoroughly reading POWD’s policy and all the emails that I received, I could feel how much work the POWD’s team put to ensure all the process from listing to delivery.
There were a couple of times that my seller and myself had to contact the customer service. And all the customer service staff responded to our emails within three hours! Melissa, the one I talked to via email, was so professional and kind.
I’m very impressed by my experience with POWD, and feel so blessed to get my dream dress through POWD!
Thank you so much, the POWD team! You made my dream come true!
I thought a dream dress would stay as just a dream dress because of its price. However, POWD made my dream dress a real dress.
I wanted a specific wedding dress from a specific brand and I found that dress on POWD! The seller was so nice and communicative from the beginning till the end.
Throughout the entire process, I felt protected as a customer as well. After thoroughly reading POWD’s policy and all the emails that I received, I could feel how much work the POWD’s team put to ensure all the process from listing to delivery.
There were a couple of times that my seller and myself had to contact the customer service. And all the customer service staff responded to our emails within three hours! Melissa, the one I talked to via email, was so professional and kind.
I’m very impressed by my experience with POWD, and feel so blessed to get my dream dress through POWD!
Thank you so much, the POWD team! You made my dream come true!
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Quality of service
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Elisabeth Sent on 03/24/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wrong Dress. Right Experience.
Although the dress I purchased didn't end up working out (due to some staining issues), I had a wonderful overall experience with Christie at PreOwned Wedding Dresses.
As soon as I realized the issues, I contacted PreOwned, and immediately received a prompt, friendly response as to what the next steps were. Christie made the process of returning the dress extremely clear and simple for me. Per PreOwned's Policy, I was expecting to absorb the $50 shipping cost myself, but once all of the necessary paperwork, etc. was finished, Christie let me know that the company would actually be refunding my shipping as well. This exceeded my expectations and really made me feel that PreOwned takes their customer happiness seriously.
I recommend PreOwned as a responsible and customer-centric company. Thanks so much Christie!Although the dress I purchased didn't end up working out (due to some staining issues), I had a wonderful overall experience with Christie at PreOwned Wedding Dresses.
As soon as I realized the issues, I contacted PreOwned, and immediately received a prompt, friendly response as to what the next steps were. Christie made the process of returning the dress extremely clear and simple for me. Per PreOwned's Policy, I was expecting to absorb the $50 shipping cost myself, but once all of the necessary paperwork, etc. was finished, Christie let me know that the company would actually be refunding my shipping as well. This exceeded my expectations and really made me feel that PreOwned takes their customer happiness seriously.
I recommend PreOwned as a responsible and customer-centric company. Thanks so much Christie! -
Quality of service
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Kate Sent on 12/11/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Easy to use, great site!
Easy to use service, great user experience. This site was so easy to use to sell my wedding dress! Receiving text messages every time someone would message me was great, that way I wouldn't forget to write anyone back.Easy to use service, great user experience. This site was so easy to use to sell my wedding dress! Receiving text messages every time someone would message me was great, that way I wouldn't forget to write anyone back. -
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Tracy Sent on 12/10/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Experience!
What an amazing experience! Wedding dresses are so costly and if you are anything like me (indecisive) to make such a larger financial decision was hard. I listed my dress and within one month it was sold. The shipping was so easy! Definitely review their FAQs to make sure you take the needed steps to protect yourself and ensure your buyer get the dress they saw online.What an amazing experience! Wedding dresses are so costly and if you are anything like me (indecisive) to make such a larger financial decision was hard. I listed my dress and within one month it was sold. The shipping was so easy! Definitely review their FAQs to make sure you take the needed steps to protect yourself and ensure your buyer get the dress they saw online. -
Quality of service
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Are you interested?