131 Reviews for Premier Table Linens
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A good business treats their customers well when all is right, an excellent business is one that treats their customers well when things go wrong. We ordered all of our tablecloths for our wedding reception through Premier Table Linens, as they were half the price if we were to rent them locally. We were assured that we would have them in hand a few days before the ceremony, and called a week before to confirm. All was good. Then en route, UPS royally messed up the shipment, and delayed our order so that they were going to arrive two days AFTER the reception. I made several calls and spoke to several workers and supervisors at UPS to no avail (all they would do for us was to refund our shipping charges). I made one phone call to Premier Table Linens and within one hour, I was told they would overnight ship another set of tablecloths so we would have them just in time for our reception. They went above and beyond in order for us to have the reception look the way we had planned. They didn't have to do what they did (I'm sure overnight shipping charges for the second order must have been a small fortune), but they understood that (1) we were already stressed out about finalizing all other aspects of our wedding that was two days away, (2) how disappointed we would be if we didn't have what we ordered and (3) how expensive it would have been for us to have to rent a whole other set of tablecloths locally at the last minute. The second shipment arrived, as promised, by the next morning, and they were *exactly* what we wanted and ordered. Returning the linens after the reception was *extremely* easy as well. I cannot give this company enough praise. In this day and age, it is truly remarkable for a company to treat their customers as well as they did. UPS, on the other hand, should be ashamed at their extremely poor customer service. THANK YOU! THANK YOU! THANK YOU!
Matthew, thank you so much for having taken the time to write such a glowing review after having just been married. I recall very well speaking to you and how stressed you were. It was such a pleasure to assist you and get you the linens for your reception which was in 2 days. All the best in life to you and yours.
Premier Table Linens
n the past 2 months prior to our wedding we purchased on three occasions from their Outlet store.The deal with the Outlet store as explained to us by Mari is that in their rental program, they only rent out only 3 to 6 times and then if in perfect condition, no rips or stains, they launder and sell the linens at 50% off in the Outlet store. Originally we were going to rent everything for our reception but thanks to Mari who suggested we at least price the Outlet vs renting, we ended up purchasing all our linens, overlays, napkins and chair covers in the Outlet store for only $22 more than a 1 time rental would have cost. Everything arrived in perfect, like new condition. Had we not been told, we would never have known they had previously been rented a few times. The only drawback with their Outlet store is the quantities varies daily with new inventory arriving every Monday but with time and patience we were able to purchase linens for our entire reception at 50% off, only $22. more than Premier Table Linens rents them for and $1,100 dollars less that what our venue was going to charge us if we rented through them!!!!
We rented and purchased all the linens for our reception from this company. Rissy is great, so nice, so accommodating as we finalized our numbers in the weeks before the wedding and make all kinds of changes to our rental reservation. We found their prices to be super reasonable and the service and quality
So happy that I found premier
Thank you so much for taking the time to share the wedding reception pictures showing our linens. That means a lot to me. THANK YOU! Tony
Highly recommend Premier Table Linens, they are seriously THE BEST! Papa Peaches is amazing to work with, extremely knowledgeable and helpful. We were going to rent from them but he suggested we consider purchasing from their Outlet store, that it would be less expensive and sure enough it was. We saved money over renting and own the table linens! Can't thank Papa Peaches enough.
New message from: premiertablelinens (13,429YellowShooting Star)
This company was highly recommended by our wedding coordinator and sure enough, this is a wonderful company to purchase or rent from. The linens are excellent and the price is right for good quality wedding reception linens and chair covers. We had to add additional linens last minute as well. In the last order they did make a mistake, shorted us one tablecloth. I called and they sent it ovenight even though I told them that 2nd day air was acceptable. I know that was expensive and says a lot about the company.
Very good people,, great company, great linens!
Excellent, so easy linen rental program. Beautiful linens, amazing service. Rentals are assigned an account manager. Ours was Ledi Love and she is a sweetheart and provides excellent communication and service. We had to make many changes due to final count, even very last minute changes and Ledi was so nice about it and made it happen.
Initially a little slow answering emails but found that phone customer service is the route to go with them and they are very friendly, professional and offer a wealth of good information when asked for advice, no sales pitch at all. My husband and I purchased all the linens, overlays and napkins from Premier table linens.we saved tremendously buy purchasing a lot of what we needed from their outlet store at 50 off. Everything was perfect and as promised. Thank you Ledi Love. I promised you I would share the love, you deserve it!!!
Excellent quality and value!! We purchased the Pintuck overlays in Wisteria for our wedding tables. The quality was incredible and the color was gorgeous. The overlays truly pulled our entire reception look together. Shipping was as promised and the price is much more reasonable than competitors. You will not be disappointed with this company!
Linen tablecloth scammed us and we were forced to find another wedding linen company 10 days before our wedding. I feel so fortunate to have called PTL. Once I explained situation and led I could hear in my voice how panicked we were, the owner himself Tony Cueto took vet the call. He was so reassuring and promised us we had nothing to worry about. ptl already had the color linens we wanted all rented out but Tony said he would manufacture anything we needed that was already rented out and he would rent the linens we needed. Initially i was honestly a little Leary because of what happened with the other company. Sure enough Tony and Preimer came through with gorgeous linens deliver straight to out venue. We are so grateful to Premier Table Linens! Great people, great, easy rental program.
I was a little worried about ordering these linens and getting them delivered. After I received them and opened them up I knew that I was nervous for no reason. The lines were beautiful, all true to color from the swatch and they ALL matched. They were packaged individually in plastic and hung on hangers. I set up my nieces wedding and when it was over, it was so easy to box them back up and ship them back. If I ever have another party where the venue does not supply linens I will order from Premier again.
Wedding date July 30, 2016
I rented chair covers and table linens from Premier Table Linens for both my bridal shower and my wedding ceremony. They had everything we needed at a great value. A great experience working with them and I recommend them to anyone in need to rent or purchase table linens, overlays, napkins and chair covers. Also would like to say thanks to the management
We highly recommend and would use them again in a heartbeat!
You made my day Simon. Thanks for the review and again congratulations and all the best to Bethany and you.
Premier Linens did an excellent job! Their prices are extremely reasonable and their service was impeccable. The linens arrived in perfect condition. I would highly recommend this company!
This is a great option for destination weddings! Ship directly to your venue, then drop off at UPS before you head home!
Thank you so much Vanessa for allowing us to be party of your big day!
I definitely would recommend Premier Table Linens for your affair. Although you can purchase tablecloths, I chose to rent them. The linens are clean, stain-free, seamless, and heavy-weighted. They arrived four days before my daughter's wedding, in pristine condition, and all I needed to do was put the dirty linens in a pre-paid bag for return. So convenient! Just remember to order swatches for every product line because the colors differ slightly from one to another.
We were very pleased with the service. The items were delivered promptly and in ready to use condition. The return could not have been easier. All containers and paperwork were provided. The rates were reasonable. I have no complaints at all. Very pleased mother of the bride!
Everything worked perfectly. No security on website is a drawback.
After a very bad experience with another vendor (Linen Tablecloth) who after 5 weeks had not shipped my linens, I desperately came to Premier Table Linens. I immediately received an email that confirmed receipt of my order. Shortly after, I received another stating my order had already shipped. I placed the order Monday and my linens were delivered to me Wednesday. I imagine that the extreme efficiency with which the order was filled contributed greatly to the speed with which I received the order. The linens are spot on beautiful and brand new, pressed and on hangers ready to go. You guys really saved me and thank you from my heart. Will highly tell everyone I can about Premier Table Linens.
Tony is absolutely amazing! He went over and above and beyond to educate us on linens, give us fabric and color selections and helped us stay within our wedding budget. Tony and the team genuinely cared about us and our wedding. Felt so much like family I wanted to invite him.. I highly recommend Premier Table linens to every bride!!
I purchased tablecloths and overlays for a wedding reception and the service was excellent! My order came in four days and all the items are flawless. They are exactly as described, well made and of high quality.
The three representative I dealt with were all very professional and knowledgeable. Can not be happier and highly recommend Premier Table Linens.
Brides know that when planning for a wedding so many things can be confusing and can become complicated. But, not this one. On the contrary, the entire linen rental process with Premier Table Linens was fantastic, clear and Tony was very helpful. I had called so many different rental companies and none of them made me feel the way Premier did. Not only was the staff very helpful and friendly... they made me feel at ease and gave me all of the needed information so I could make all the appropriate decisions. My wedding planner also commented that this was the easiest linen rental company that she has ever dealt with. They were on top of it and were great! Thanks again Tony and your staff. You have a fantastic company and representatives.
I need to commend Premier Table Linens. Brandon and Lady Loly who were my reps are outstanding.i spoke to the owner of the company to tell Tony how happy we were and he was so sweet and appreciative. The Havana Colketiin linens are superb and arrived on time.
Thank you so very much. Feedback like yours makes all the long hours and hard work all worth while.
Premier Table Linens
After having a so many issues with another linen company which turned into a nightmare, I feel so Blessed to have found Premier Table Linens. Tony and Lolly immediately assisted me with our last minute request and came through. They were very patient with me as I was frantic and they both went above and beyond to make sure everything needed was made and perfect. I can not express my gratuity and appreciation enough Lolly and Tony. THANK YOU!!!