Polonia Catering & Market Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
36 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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User photos
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Erin Sent on 12/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Polonia was exactly what we were looking for!
We are so glad we chose Polonia as our caterer for our wedding! They were extremely helpful and courteous in choosing our food menu and planning our seating arrangements. It was great to be able to go through 1 vendor for almost all of the necessities for an outdoor wedding. The food was delicious and hot, even with their 1 hour commute to the venue. Would definitely recommend! -
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Kara Sent on 08/21/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got compliments on the food!
Polonia was my venue Zacharys Red Barn preferred vendor and I am glad I went with them. The guests complimented the food. Fried chicken was so good. we also got pulled pork, grilled veggies, mac n cheese, mashed potato. We did buffet style. At the tasting we tried brisket going for a barn/rustic theme but the brisket is not the same you get with a BBQ place, good but not what we were looking for so we went with the pulled pork instead and that was really good!. Everyone loved the fried chicken. I used them for cake too, they sourced from a bakery nearby and the cake was awesome. Everything went smoothly since they know the venue too. Highly Recommend! -
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Joseph Sent on 03/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Catering Perfection
Polonia catering was nothing short of amazing for our wedding. The various options available and services they provided made our day nothing short of perfect. The food and desert was delicious and one of the highlights our guests raved about. We also struggled hard to find someone to do our wedding cake but since we had such a good working experience with them, we entrusted for them to do our cake as well. Let me say first hand, it was the best decision. Not only did the cake designer capture our vision but was able to do what other bakeries said they couldn't. We came in with ideas but working with Mike made our experience less stressful as he was very accommodating and was able to work with us to see our vision from start to finish. Would highly recommend Polonia Catering for anyone looking for a stress free planning effort, delicious food, and various add-ons such a nitrogen infused ice-cream station, a Champaign or chocolate fountain, desert table, and many more fun exciting options to keep the party going.-
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Quality of service
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Heather Sent on 11/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
11.1.19 wedding
We did a buffet with Polonia, and everyone loved the food it was so good. They also did our wedding cake and cupcakes. A lots of cake flavor options and toppings for the cupcakes. Very easy to work with, I would use them again!! -
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Kyle Sent on 11/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Catering Company
Polonia was fantastic from start to finish. From our first phone conversation all the way thru to the wedding, Mike and his staff were excellent. They answered every question, took care of every detail and helped make our day worry free. The tasting was a huge help in selecting the food and the ice cream.
Polonia's familiarity with our venue was a huge help in making the day and night go so smoothly.
The ice cream cookie sandwich bar was a hit with everyone and the food was fantastic. We had numerous guests tell us how much they enjoyed the food and how great the staff was. I highly recommend them. -
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Cory Sent on 09/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would give 10 stars if I could
We had Mike and the team at Polonia cater our wedding on 9/6/19 and we could not have asked for a more perfect outcome. The food was delicious and all of our guests loved it. Mike was extremely responsive and informative throughout the entire process from prior to our first tasting up until the day of. The team provided set up and take down of tables and chairs at our venue on the day of which was huge and Mike was there on site the whole day and asked multiple times if we needed anything, including the smallest thing like a bottle of water before the ceremony, which was awesome. We also asked them to make us a cake last minute and sent them a picture of what we envisioned and it turned out spot on. If I could give Polonia 10 stars I would. Thank you Mike and the Polonia team for making the day perfect. -
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Meredith Sent on 09/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unbelievable food and amazing service and staff. BOOK THEM!!
Polonia Catering catered my wedding reception. First off they have a huge menu and great variety of food. We also did the tasting which I was so glad we did because it really helped narrow down exactly what we were looking for. The tasting itself was amazing and hands down sealed the deal. Michael was so professional throughout the entire experience. The day of the team went above and beyond. I received numerous compliments on the food. First off it was delicious. Secondly the staff was so through. They were so attentive. And made sure the tables were set up before the party. And helped with even small things like turning on my led candle lights. I truly appreciate everything your team did. Secondly we hired the bar staff through Polonia Catering as well and let me tell you they were equally as amazing. They keep the drinks cold and flowing. And they were so nice and fun. I loved them both. Everyone complimented your entire staff and food. Thank you so much for making stressful event run so smoothly. Multiple guest asked for your information. And I would use your company again a heartbeat. Thank you for all of your hard work. -
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Ryan Sent on 08/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food, Better Service, I cannot recommend enough
I just wanted to take a minute to express my gratitude and let you know how happy we were with Polonia Catering.
The food was outstanding and we have been receiving endless compliments about how the food was some of the best they've ever had at a wedding.
I also wanted to express how happy I was with the people who represented Polonia. We were so impressed with how hard everyone worked and how attentive they were. Every member of the team looked and acted the part and every request was met with a smile and hustle.
The first thing I mentioned to my parents in the morning was how happy I was with their work, and they could not have been better to us. -
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April Sent on 07/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent food
Food was excellent, guests are still talking about it. Mike, from day one, has been quick to respond to everyone of my emails. Thank you for helping make our wedding memorable! -
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Anna Sent on 04/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and Delicious
You cannot go wrong with Polonia. Michael is very professional and attentive. The day went without a hitch. Dependable and delicious. Kind as well. -
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Alexis Sent on 10/18/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lexi Swiatkiewicz, Mother of Groom
I can't say enough about Polonia Catering, especially Mike. The food and service was amazing, but more than anything, Mike did everything, and I mean everything to insure the day went perfect. From proposals, calls, suggestions, service, and clean up, I would highly recommend Polonia. Food, service, staff was exceptional. Thanks for all your hard work. -
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Kellie Sent on 10/15/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Polonia Catering is a above the rest!
They let you create your event and support you every step of the way.
We had an outdoor Garden Party on June 30, 2018, 96 degrees, 100 guests.
We rented tent, table, chairs, bar & bartenders, coolers and a popcorn machine. Cold food was cold, hot food was hot!
The entire team at Polonia should be complimented for their professional service and warm caring style. -
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Heather Sent on 10/15/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Polonia Catering Excellence
Polonia Catering went above and beyond for our wedding. They were extremely organized and had everything ironed out before the wedding day. Even on the day of the wedding, they tried to bother us as little as possible and let us just enjoy the day! -
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Elena Sent on 10/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn’t recommend them more. Great food and value for money. They did the catering for my wedding. Michael stayed until the end of the wedding to make sure we get the extra food and that everything is ok. It was really a great pleasure working with Polonia! Would use them again for next event. -
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Gledia Sent on 10/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and staff made our wedding GREAT! Polonia catered the food for our wedding at the Rialto Square Theatre on 8/18/18. From start to finish everything was wonderful from the food, the service everything ! Michael was such an amazing person to work with, he answered any question I had any idea I had everything so well and professional. Will highly recommend Polonia to friends && family ! -
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Susan Sent on 08/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mike and his staff took care of everything, even creating the cake with only two days notice. The food was fabulous. We had buffet style and the pierogis were the best ever. They thought of everything and had it all covered. I didn’t have to think about anything on my wedding day. He kept in contact via email and always called me back if I had questions. I also appreciated that they donate the leftover food to a food pantry and it doesn’t go to waste. -
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Brittni Sent on 06/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved our food and everyone raved about how it was the best wedding food ever!!! Mike was awesome and so nice to work with!
So happy we went with them!!! Just wish now we took all our food home because it was so good!!! -
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Linsey Sent on 11/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was very important to us, when we were planning our wedding, that the food be fantastic. After our tasting at Polonia, we knew they were the best choice. Everything we tried was delicious! It was hard to choose just a couple entrees, but we ended up going with the short rib, wild rice stuffed chicken, and pasta for our guests to choose from. Polonia provided all the linens we needed, as well as the china settings, and serving staff. We were very appreciative that they accommodated a "secret dinner" that we, the bride and groom, had immediately after our ceremony; especially that they saved us appetizers from cocktail hour! The short ribs were delicious, the chicken was delicious, and we received so many compliments from our guests about how much they enjoyed their dinner. Polonia was also very accommodating for a few of our guests who have dietary restrictions and needed special gluten-free meals - we also received rave reviews on those! We also chose to have a Sweets Table that included macarons, cream puffs, mini cheesecakes, brownies, and cookies - all to die for!
We will definitely be using Polonia again for any future catered events!
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Melissa Sent on 06/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Polonia Catering was amazing to work with! We wanted a pizza buffet at our wedding and they delivered! Everyone loved the flatbread pizzas, but the pasta chef station was the big hit! Everyone was raving about it! People were taking seconds before they finished their first serving! The fire alarm actually went off during dinner and no one got out of the pasta line! That's how good it was!! The Nitro Ice Cream station was amazing as well! Everyone loved it. Staff was awesome to work with!! I would highly recommend!! -
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Katie Sent on 12/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose Polonia to cater our wedding after attending a few other weddings who they catered. Holly was so patient and helpful throughout the whole process and planning. She was quick to answer any questions I had and made sure no details were missed. The staff was extremely professional the day of and the Coordinator was also very helpful. We chose family style for dinner. The price was very reasonable and we had many different options to choose from. The food was delicious and we received so many compliments. I highly recommend the potato dumplings! Our venue didn't provide table linens or chair covers but we were able to rent through Polonia. We also were able to rent extra tables. Polonia also works with Creative Cakes so we ordered our wedding cake through them as well. It was great to accomplish a lot of different things all through one vendor. I highly reccomend Polonia to not only cater your wedding but your next party! -
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User2584433 Sent on 04/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough about how wonderful Polonia Catering was both in terms of food quality and in terms of being wonderful to work with. Our wedding was April 3, 2016. Holly was our contact and she was beyond wonderful to work with. She stayed in communication with us and helped us stay on top of our deadlines for choosing linens, etc.--which I really appreciated, including helping us work out the timing of the evening and what we would be needing. I always had a million questions and she was always very responsive and quick to answer. We were getting married out of state and they were very flexible in working with us on a time to do the tasting when we'd be in town. Their prices were very reasonable and we had the choice of buffet, family style, seated meal, etc. I'm a vegetarian and was concerned about also having a veggie option that was delicious on the menu, and they were able to do an amazing mushroom risotto as one of the options. Everyone raved about the food to us all night. Our head waiter Mike was wonderful to work with and even helped put our cake from a bakery on the cake plate for us. They also accommodated our signature dessert wishes for a dessert table. If I cater a big party in the area again, I will definitely use Polonia Catering. -
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Casey Sent on 01/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every staff member I worked with was outstanding. We wanted a gourmet burger bar at our wedding that didn't feel cheap or like a backyard barbecue. Polonia's totally understood what we were going for, and they delivered big time! Even our most skeptical family members were on board with the burgers after dinner. The food was all wonderful (and hot)! They were always so responsive to my many emails and questions, and they provided linens for the tables as well at no additional charge! I felt like we paid a fair price, and the preferred bakery. Creative Cakes, was delicious as well, and Polonia's did all of the delivery of our cupcakes as well, and we got an amazing discount through the baker for using Polonia as well. Our tasting was great- they really gave us an exact picture of what our wedding day food would be. I can't stress enough how wonderful Brian was on the night of the wedding, he was running around making sure everything was going smoothly, and was even grabbing drinks for the bridal party from the bar! -
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Valerie Sent on 06/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had Polonia's cater our wedding and everyone could not stop talking about the food! We did family style which was a huge hit at our wedding so people could try everything and eat as much as they wanted! Our family absolutely loved the appetizers and the main meal, with everything being mentioned as delicious, especially the sauerkraut and polish sausage! People were not expecting that at our wedding and fell in love with it, as well as the pork chops with apples! We were worried that since everything was delivered that it would not be hot enough and that was not the case. Everything came piping hot and the service was absolutely incredible! I would definitely recommend this caterer! They were also very reasonably priced compared to the other vendors we looked into! Loved them! -
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User2858420 Sent on 05/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jennifer was very accommodating in making sure I had everything I needed. They did exactly what I wanted for my popcorn bar and the staff at my wedding were so kind and polite. I would recommend this company to anyone who is having a wedding. The food was delicious! We kept getting compliments on the roast beef. -
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Kathie Sent on 03/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were married in our home and chose Polonia to cater our event for l00 people.
The planning process was easy -- everything we needed was provided for and delivered in a very timely fashion. Service was impeccable ( We were provided with a name of an excellent bartending service) - and the food received raves. I felt pricing was fair - choices for food was excellent ( with offerings for children present) -- and I have nothing but wonderful things to say about Polonia. I would recommend them in a second and hope to do business with them, again. People at our wedding commented on this for years after our wedding -- how elegant and professional Polonia was. Many thanks for a very memorable evening. -
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Elaina Sent on 09/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First of all, their food is delicious. Many, many guests specifically commented on how great the food was at our wedding. We had dinner served family style as well as some blintzes and pierogi on our dessert table. Everything was plentiful and hot. The staff was very friendly, and the head of the staff (he might have been a chef) for our event came around to the tables—like in a nice restaurant. The coordinator Brian was very accommodating and easy to work with. He is a busy man, so have patience! -
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Ashley Sent on 01/06/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Polonia catering was AWESOME! We made our catering decision a little late, but they were more than willing to help us out. Brian was great to work with and everyone went above and beyond to make sure we were enjoying ourselves. The food was awesome! From the initial consultation, we loved everything and knew we had made a great choice. We went with the pasta bar as one of our main entrees and it was a big hit with all our guests. We are still getting comments about how it was the best wedding food anyone has had. Polonia catering did a great job and Brian and his team were a pleasure to work with. -
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Felicia Sent on 06/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome! Brian was great in helping us plan our event. The food was hot and delicious (we're still getting compliments)---even the vegan food for the few with dietary restrictions was wonderful. The servers who manned the buffet table and cleared plates went above and beyond (even opening the wine that we had forgotten to uncork before our reception!).
After our original tent and linens vendor went bankrupt and left us high and dry, Polonia also helped us with linens and finishings for the event.
After dealing with so many other vendors, we now realize how DIFFICULT it is to find quality service. Thankfully, Polonia shows that it can still be found! -
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Jennifer Sent on 09/23/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food was excellent and presented very professionally. We also got the deluxe buffet package which included servers and they were great. They set up the buffet, plated the salads and served them, constantly changed out the food so the chaffing dishes were never empty. We ordered for 100 people and had a ton of food left over which they wrapped up and put in the fridge for us. Everything was taken care of and cleaned up. They were excellent and I would highly recommend them to everyone. -
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Beth Sent on 09/09/20114.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and i are very picky eaters so we wanted a custom menu. we had a wish list a mile long with custom chef stations, pirogi, smoothies, beef sticks and fruit kabobs (and a ton more) and they were able to accommodate all of our requests! They were amazing!! All the food was delicious and the Nitro Ice Cream station- holy cow!!!! All of our guest were wowed by the food- i even had one family member say they felt like they were at "the royal wedding" with how great and entertaining the food was. I highly recommend the and they were really reasonably priced.
We had an issue with our decorators that effected a rental item we wanted from Polonia.
Polonia staff (Brian our coordinator) worked it out and had excellent customer service he went above and beyond even though it was the decorators fault.
thank you!! -
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Abby Sent on 07/02/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Polonia catered our wedding reception in June and we were extremely pleased with the quality of their food, extensive menu selection, and service provided during the event! I had looked into many other caterers for our wedding and Polonia was by far the most affordable of them all. Brian and Jennifer are awesome to work with- both very helpful, responsive and friendly. We chose to have a family style dinner which our guests absolutely loved and said that it made for a fun and social dining experience. Polonia's staff could not have been more courteous during our reception. They even set up our dessert table for us despite having ordered dessert from another vendor. I highly recommend Polonia! -
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User1576418 Sent on 04/04/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Polonia Catering for our wedding and they were wonderful! We received compliments from everyone on the food. Brian was great to work with - he knows his stuff and helped us throughout the decision making process. We are so happy we chose to work with Polonia! -
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Adam Sent on 08/09/20214.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great experience!
Polonia was so great to work with! They were on the list of approved vendors with our wedding venue, and I'm so happy we went with them. Brian was the main contact and always took care of the questions or needs we had with our order. We went with heavy appetizers for our wedding event, and he had great advice for what to get and how much of it. On the day of the event, the Polonia staff were on time and professional throughout. Most importantly, the food was absolutely delicious and there was more than enough for all of the attendees! We got lots of compliments on the food and had plenty of leftovers following the event. Overall, I'd highly recommend working with Polonia. The only constructive feedback I have is that it sometimes took a while for them to get back via email - calling or setting up a time to come into their office was the most effective way to get responses quickly. I will definitely be working with Polonia for my future catering needs though! -
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User2793123 Sent on 09/29/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were easy to work with, very accommodating and our food turned out great. We had a bbq theme with fried chicken, pulled pork, Mac and cheese, green beans and Cole slaw and the food was awesome. The servers were also very professional and helpful. -
Quality of service
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Carol Sent on 04/12/20224.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Clarify every detail
All the way up to the wedding day they were fantastic, responsive and wonderful. On the day of the wedding it took guests some time to get to their seats, in turn we were an hour behind schedule. The food was fantastic and everyone was really impressed, I highly recommend doing a taste test prior to the wedding day to preview all the food you've selected.
We got our cake from another vendor, and had little personal decorations on it. We paid to have Polonia cut and serve. When my mother went to collect the little items at the end of the night she had found out that they had all been tossed and she was told that 'if she wanted them she could dig them out of the trash herself.' I would be sure to clarify any and all items you want to keep prior to the wedding day, and especially before the end of the night. The company apologized for the mishap and we did get most of the trinkets back.
My husband and I had a private dinner during cocktail hour and we ate as much off our plates as we could, absolutely delicious! Definitely make sure you have room on your schedule to eat this food, and when scheduling give more time in-between for people to find their seats. -
Quality of service
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Natalie Sent on 08/25/20182 out of 5 rating2.0
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 1.5 out of 5 rating1.5
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Flexibility 1.5 out of 5 rating1.5
Upon our search for caterers, Polonia put together a nice proposal that aligned with our budget, so we decided to do a tasting. The tasting was good and the food was what it was. We didn't love everything, but we liked it enough. I had a few additional questions and we were told that we needed to decide soon, as the date we want, is filling up and people are requesting it. Our tasting was in October and our wedding was not until the following July. I spoke with and dealt solely with Mike and I went over a lot of questions before putting down the down payment. I was completely dooped with Polonia. We scheduled a walk-through with my venue and at that time came the initial "nickel and diming". Mike said they would need to charge me extra to "take out or remove the garbage". We were told that water service was not included and that our guests could get "bottle water at the bar", and to have the waitstaff actually pour the water, was going to cost us extra in addition to paying for each water goblet. I had asked if they would do any unique set up with the food and or decor, which they would not, and pretty much it was going to look like banquet instead of wedding food. With all the extra nickel and diming that was occurring, we would be WAY over budget, not to mention the distrust and not forthcoming with this information BEFORE we put down the down-payment. We decided to look for a new and different caterer. We fell in love with a new caterer who was upfront about everything, their food was amazing and their setup and decor was fantastic. I reached out to Polonia to get our down payment back and they said they would not. I corresponded with Mike and he finally told me, that if they "book another wedding for the day" then they would refund me the money. Little did we know, they do multiple events a day so beware! They never refunded our money and I DO NOT recommend Polonia. Do not ever let anyone tell you, your date is in demand, as it is a selling tactic. -
Quality of service
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