Sweet Charlotte Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
29 Reviews
99% recommend it
-
Quality of service 5 out of 5 rating
-
Average response time 4.9 out of 5 rating
-
Professionalism 4.9 out of 5 rating
-
Value 4.9 out of 5 rating
-
Flexibility 4.9 out of 5 rating
-
Tannon Sent on 06/14/20245 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Sweet Charlotte's
Very good milkshakes, Burgers, and popcorn. Definitely there go if you are able to.Very good milkshakes, Burgers, and popcorn. Definitely there go if you are able to. -
Quality of service
-
Judy Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
This is a very fun and delicious idea. And you're giving the gift of the wonderful smell to your guests.This is a very fun and delicious idea. And you're giving the gift of the wonderful smell to your guests. -
Quality of service
-
Na Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
For three years, we have worked with Kona Ice for our Big Vehicle Day at the Watauga Public Library. Every aspect of their company is very professional, from the business end to the delivered service. Every experience, we have had with them has been a pleasure. They are friendly and extremely accommodating. I would without reservation recommend their services!For three years, we have worked with Kona Ice for our Big Vehicle Day at the Watauga Public Library. Every aspect of their company is very professional, from the business end to the delivered service. Every experience, we have had with them has been a pleasure. They are friendly and extremely accommodating. I would without reservation recommend their services! -
Quality of service
-
L Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
They are awesome, professional and everyone loved their products and service.They are awesome, professional and everyone loved their products and service. -
Quality of service
-
Channing Sent on 01/23/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jeff with BrainFreeze is awesome.Jeff with BrainFreeze is awesome. -
Quality of service
-
Danna Sent on 01/25/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great staff, very friendly and professional. The Kona Ice truck was fantastic! lots of flavors to choose from :)Great staff, very friendly and professional. The Kona Ice truck was fantastic! lots of flavors to choose from :) -
Quality of service
-
Bob Sent on 01/25/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excellent customer service - very pleased!Excellent customer service - very pleased! -
Quality of service
-
Jennifer Sent on 01/30/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We loved having the cart with the roasted nuts at our large company event. It was the star of the party! We will certainly keep you in mind for future events such as this one. Thank you for everything!We loved having the cart with the roasted nuts at our large company event. It was the star of the party! We will certainly keep you in mind for future events such as this one. Thank you for everything! -
Quality of service
-
Doug Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great company to work with. Did a great job for me.Great company to work with. Did a great job for me. -
Quality of service
-
Payton Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Very easy to work with and responsive!Very easy to work with and responsive! -
Quality of service
-
Betty Sent on 01/31/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Service was great and we would recommend them.Service was great and we would recommend them. -
Quality of service
-
User2952402 Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We love partnering with Brain Freeze Events for our festivals and events. Their Pok-A-Dots Cotton Candy is a huge hit at our After Dark in the Park Fall Festival. Jeff Waddell is always there to make sure the event goes smoothly and that we have everything that we need, and sometimes things we didn't realize we needed!We love partnering with Brain Freeze Events for our festivals and events. Their Pok-A-Dots Cotton Candy is a huge hit at our After Dark in the Park Fall Festival. Jeff Waddell is always there to make sure the event goes smoothly and that we have everything that we need, and sometimes things we didn't realize we needed! -
Quality of service
-
N/A Sent on 01/19/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Five stars all the way, professional, timely, and a great value. Will continue to use for future events.Five stars all the way, professional, timely, and a great value. Will continue to use for future events. -
Quality of service
-
Stephanie Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jeff and his staff are always friendly and engaging with our guests. I appreciate that they have a 'show up early and stay until the last guest is served' mentality rather than just watching the clock.
I recommend them 110%!Jeff and his staff are always friendly and engaging with our guests. I appreciate that they have a 'show up early and stay until the last guest is served' mentality rather than just watching the clock.
I recommend them 110%! -
Quality of service
-
User2952334 Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing. Had to host a big event and their service was impeccable.Amazing. Had to host a big event and their service was impeccable. -
Quality of service
-
Kelsi Sent on 01/19/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jeff and his team are amazing to work with! I have had a working relationship with them for years and have always had a wonderful experience. They have always been flexible, reliable, and provide top notch service. I would recommend them to anyone!Jeff and his team are amazing to work with! I have had a working relationship with them for years and have always had a wonderful experience. They have always been flexible, reliable, and provide top notch service. I would recommend them to anyone! -
Quality of service
-
Molly Sent on 01/25/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We had a shaved ice party for the patients at our orthodontic office. It was a hit with the colorful truck, the music and all the delicious flavors the kids could add to their ice. Brain Freeze created color change cups with our logo so the kids could have fun with the cup changing colors and had a souvenir after they finished their treat! We've used this company before and they are prompt, efficient and professional. Scheduling is easy and they're always able to accommodate our time preferences.We had a shaved ice party for the patients at our orthodontic office. It was a hit with the colorful truck, the music and all the delicious flavors the kids could add to their ice. Brain Freeze created color change cups with our logo so the kids could have fun with the cup changing colors and had a souvenir after they finished their treat! We've used this company before and they are prompt, efficient and professional. Scheduling is easy and they're always able to accommodate our time preferences. -
Quality of service
-
Patrick Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great service and products! We had them out to our annual crawfish boil and it was excellent.Great service and products! We had them out to our annual crawfish boil and it was excellent. -
Quality of service
-
Alex Sent on 01/21/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We have been using them for years and have always had a great experience!!!We have been using them for years and have always had a great experience!!! -
Quality of service
-
Meredith Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Kona Ice brought along a truck for our outdoor event in May 2016. Jeff Waddell, our contact, was quick to respond, and made this event a success -- event with our last minute confirmation. The "food truck" was a big hit. Guests loved the do-it-yourself style for the syrups and the truck was beach-themed and even played music. Can't wait to work with them again!!Kona Ice brought along a truck for our outdoor event in May 2016. Jeff Waddell, our contact, was quick to respond, and made this event a success -- event with our last minute confirmation. The "food truck" was a big hit. Guests loved the do-it-yourself style for the syrups and the truck was beach-themed and even played music. Can't wait to work with them again!! -
Quality of service
-
Cheryl Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Jeff is wonderful to work with!! We had a very unusual reception event with very specific requests from the bride, he not only was responsive but went the extra mile in every way. The best of the best!!!!! Can't wait to use Brain Freeze Events again.......
Cheryl Allgood
Ruthe Jackson CenterJeff is wonderful to work with!! We had a very unusual reception event with very specific requests from the bride, he not only was responsive but went the extra mile in every way. The best of the best!!!!! Can't wait to use Brain Freeze Events again.......
Cheryl Allgood
Ruthe Jackson Center -
Quality of service
-
Jenny Sent on 01/19/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We booked Jeff for a client appreciation event at one of our hotels. Jeff was very easy to work with, made everything as hands-free as possible, and everyone loved the cinnamon roasted nuts! Would not hesitate to book him again, and recommend him to others.We booked Jeff for a client appreciation event at one of our hotels. Jeff was very easy to work with, made everything as hands-free as possible, and everyone loved the cinnamon roasted nuts! Would not hesitate to book him again, and recommend him to others. -
Quality of service
-
Maria Sent on 01/19/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Snow Cones were great and the associates enjoyed having a variety of flavors; everyone was able to have their favorite treat!! Thank you so much for making our event a success!Snow Cones were great and the associates enjoyed having a variety of flavors; everyone was able to have their favorite treat!! Thank you so much for making our event a success! -
Quality of service
-
User2953003 Sent on 01/18/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
They worked with our wacky schedule to the best of their ability, even though we were very last minute. We heard nothing but great reviews and happy customers. Thank you for working with us!
-K. BuntonThey worked with our wacky schedule to the best of their ability, even though we were very last minute. We heard nothing but great reviews and happy customers. Thank you for working with us!
-K. Bunton -
Quality of service
-
Kristina Sent on 01/18/20174.9 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 4.5 out of 5 rating
We have utilized their services several times throughout the summer! We were very impressed with their service and will definitely use them in the future!We have utilized their services several times throughout the summer! We were very impressed with their service and will definitely use them in the future! -
Quality of service