Personalized Drinkware Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Karla Sent on 07/15/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super Kawaii!!!
I've hired many other Koozie companies - Personalized Drinkware is by far THE BEST!!!!! I will order from ONLY Personalized Drinkware!
Karla -
Quality of service
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Amy A. Sent on 07/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Customer Service
I ordered personalized Koozies and from day one they were professional, helpful and the value for what I ordered was the cheapest price I found. They assisted in providing me helpful suggestions. And the delivery time of the items I ordered was so quick. Within a week! I will definitely use them again! A great company! -
Quality of service
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Marsha Sent on 09/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Artwork and Imprint. Job Well Done!
Personalized Drinkware did a wonder and beautiful job. They were so patient with me on the artwork design. It was everything I could dream of. My son and future daughter-in-law are going to be so happy with koozie's for the wedding party, and that makes me so happy. Good Job ! -
Quality of service
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Madolyn Sent on 06/27/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Quality
I didn't order for a wedding, these were for company giveaways for tradeshows, but they are amazing quality. Better quality than more expensive ones we purchased from a different company. These are about half the price and twice the quality. We are very pleased with our purchase. They were sure to contact me several times to ensure that the product logo we had printed on them was exactly what we wanted. They are very responsive to emails and were great to work with! We will for sure be ordering for them again! -
Quality of service
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S Frusher Sent on 06/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!
I found this site online and they were amazing! John and his team were prompt, answered all questions immediately, and very helpful. The koozies were beautiful! I had 200 printed with a color photograph for a couple of Celebration of Life tributes. They were a huge hit - with family and friends, both here and in Mexico! I would definitely recommend this supplier for your event. The price was reasonable, printing very well done. Cheers! -
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Kerri Sent on 05/25/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely fantastic from start to finish
I can't say enough about the custom koozies I designed and received for my goddaughter's wedding. This is probably the 5th or 6th time I've designed and purchased koozies over the last few years for our MS Walk Team koozies and will continue to do so. The process is so easy, love that you can design it 100% yourself or you can tell the designers what you want or what little tweaks you'd like. Then they send you a proof via email so you can see what the design looks like and you can ask for changes/updates as many times as you want until you get it just the way you want it. I'm in love with these wedding koozies! They are high quality, beautiful colors and the customer service absolutely CANNOT be beat! Very responsive, professional and appreciative.
Will continue to use them for years to come. -
Quality of service
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Glass Sent on 03/01/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
Highly recommend!! They were very helpful and knew their material in helping us to get exactly what we wanted for our business. We will gladly be using them again!! -
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Kristin Sent on 10/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Happy experience, on time
Was very easy to submit my image and color request, get a proof to approve before production, and the team communicated quickly throughout the process. The koozies I ordered came out great, good image quality, exactly as pictured. -
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Jodi Sent on 09/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great coolies always satisfied
Personalize drinkware has done all of our event coolies from golf outings benefits to weddings the last purchase was for my sons wedding and they are excellent! Never disappoint thank you so much to personalize drinkware for your awesome quality work! Kudos once again! Jodi -
Quality of service
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Carolyn Sent on 07/02/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy to work with and quick responses
Great company to work with. Lightning fast responses to my numerous edit requests. A live person answered the phone both times i called. I very much appreciated the great customer service and east communication. -
Quality of service
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Jamie Sent on 02/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very quick responses and quality coozies!
Very satisfied! They were very quick with their sample designs and very responsive to my change requests. The coozies were finished and delivered within weeks. We got the neoprene and they are thick and very good quality! -
Quality of service
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Galen Sent on 08/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am an apparel company (Magnetic Kozzies)
South Coast Waterfowl is my apparel company. We purchased the magnetic Koozies in mint and the heather grey colors. These Koozies came out great! The magnet holds up a 12 oz beer bottle! They also fit the slim 10oz cans or the 12 oz cans.
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Quality of service
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Brenda Sent on 06/25/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy, quick
Service was fab and quick. Quality is outstanding.
I was alittle Leary ordering printed koozies on line, but they made it SO easy.
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Quality of service
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Kathleen Sent on 06/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great quality and customer service!
Great customer service and patience for creating the coozies we needed! Would definitely recommend for whatever you need them for! -
Quality of service
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Katelyn Sent on 06/15/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Neoprene Koozies
Kim was very helpful and the koozies came out great! They worked diligently to get my koozies to me even with all of the delays due to the virus. Highly recommend! -
Quality of service
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Nick Sent on 01/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
High Quality, Fast Service
I love a good koozie and enjoy making my own designs for events. Personalized Drinkware was extremely helpful getting a proof created that matched my vision and delivered a quality product in a timely manner. I look forward to using them for my next event! -
Quality of service
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John Sent on 11/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Koozies for work
I used this company to put together some koozies to promote our company at a conference. They were very helpful working with us on a design. We also had a tight timeline to meet, which they beat by a day. Great work! -
Quality of service
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Frog Sent on 08/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great company!! Ordered them and they were here in a week!
I was looking for cowboy boot can koozies and I found a website where they wanted twice as much + set up fee + shipping + + + I'm so happy I found Personalized Drinkware - Online! They were fast and got it right the first time. I got free shipping and $5 off my order. Very happy with the results!! Only took about a week to get them.
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Greg Sent on 08/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent, professional service - great value
Ordered 100 koozies for a 25th wedding anniversary party. Process for ordering koozie style / color and imprint color, uploading and approving image imprint was fast, flawless and efficient. Communication was quick and professional. Price was less than other companies and product was delivered in a little over two weeks from initial order. I wish all of my interactions with online providers was as good. I highly recommend personalized drinkware. -
Quality of service
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Jeri Sent on 07/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend using them. I had specific instructions which they were able to do perfectly. They turned out perfect!!!!
Very easy to work with and right on top of communication and getting the job completed right to the instructions. My daughter and I love them!! I would use this company again and tell everyone to use them!!! Thank you for your outstanding and prompt work!!!! -
Quality of service
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Nate Sent on 07/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great value
Great value. Good product. Great color. -
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James Sent on 07/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great company
I’ve ordered form twice and I am Sure I will Again. They are fast and great to work with. Respond quickly to emails and and very helpful. -
Quality of service
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Skyler Sent on 07/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% Recommed!
I love the koozies I ordered from Personalized Drink Ware. Very good quality with bright colors.
I am also impressed with how the company kept me updated on the progress along the way.
I will most definitely be ordering again! -
Quality of service
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Marilyn Sent on 07/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized anniversary koozies
Our koozies turned out fabulous ,we had a few questions, they were fast to respond to me, very helpful in getting the colors to get the best look for the 25th anniversary ,the shipping and arrival was must faster than I we expected we will order again through this company -
Quality of service
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Alicia Sent on 05/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fine And Affordable Favors
These great favors were for our guests and they just loved them. I had coasters and playing cards and stemless drinking glasses. Everyone enjoyed them totally. -
Quality of service
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Sydney Sent on 05/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
excellent experience
Absolutely awesome. We had ordered coozies from a different company a few weeks ago (Imprint - NEVER use them) and they completely let us down. I emailed them the day our coozies were supposed to arrive and they hadn't even started the order yet. I found koozies online in my desperate search and they were GREAT. Really easy to work with, when one of our colors was unavailable all it took was a few easy emails between me and Deb to set it all right. They just arrived yesterday and they are AWESOME. Great quality, and they look amazing. We will be recommending them highly to anyone looking to have coozies made in the future. -
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Susan Sent on 04/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized Drink holders (koozie)
I was so pleased with the quality of work, speed getting it processed and to me and friendly people to work with!! These will be such a fun addition to our hotel welcome bags for our daughter’s wedding. Thank you so much!! -
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Jamee Sent on 03/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 stars for sure!!!!
I used this company for wedding koozies and I can not tell you how satisfied we were with the product and services. Fast response times, flexibility with ordering, and great customer service. Overall excellent value for the money and the neoprene koozies were a wonderful touch. 5 stars for sure!!! Will definitely use this company in the future!! -
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Cassie Sent on 03/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome job
I ordered koozies for a birthday instead of a wedding. It was on a bit of a short notice; but Personalized Drinkware came through and did an amazing job with the design I sent them. I highly recommend them and will be using them for all future needs. -
Quality of service
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Missy Sent on 03/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Company
Very professional and responsive. Koozies are great quality and look awesome!! -
Quality of service
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Patty Sent on 03/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great people with great product.
I was in a rush for a last minute idea. I gave them a brief summary of my keepsake gift. They took it and ran with it- made creative decisions that were perfect and when time was of the essence and they couldn’t reach me, they went with their gut and processed it for me. If they waited for me to get back to them the product would not have arrived on time. It did and it was better than I imagined! They were awesome! -
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Amy M. Sent on 02/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great company, product, and price
What a great company! From customer service to the finished product, this company is awesome. I was assisted on chat with questions I had and after I placed my order I was surprised at how fast I received my proof (which is free by the way). I approved the order and expected it to take 1-2 weeks or more to get my order. Nope, it took 3 days! They are exactly what I wanted, the quality is great and I could not be happier! -
Quality of service
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Christine Sent on 02/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Celebration of Life
We had well over 225 coozies made to clear rate the life of my brother who passed away suddenly. His heart gave out before we were all ready. We gave our friends a coozie w/ his picture and wording on it, to take w/ them on all of their vacations and crazy travels. It was fun to see the pictures of the places he traveled. I have to give over 5 stars to the people who work at this company, they’ve been outstanding!! I highly recommend their services!! -
Quality of service
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Lily Sent on 02/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fast. Good Price. Good Customer Service.
Contacted customer service needing 50 neoprene can coolers in 1 week! The delivery just got to my door in 1 week and coolers are perfect. Fast responses and quality customer service. -
Quality of service
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Melissa Sent on 09/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We could not have been more pleased with our order. From using the website, to approving the design, to getting the order when we wanted it, Personalized Drinkware was the best. If I ever need anything like my order again, I will go to them first. -
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Tom Sent on 08/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
While not a wedding product review it is a Company review!
I found Personalized Drinkware on line and after looking not only on line but locally for 2 types of Koozies which we wanted for an event in 2 weeks I contacted Personalized Drinkware via there website using the Chat option. With in 2 hours I had placed the order, sent them our logo, got a proof to look at and approve then 10 working days later the order was in my office. Both Scott and Shannon were great to work with and I never waited more than 10 minutes for an answer to a question I had.
I would recommend them to any one need specialty items for any event!!!
Tom Hardesty Lincoln Nebraska! -
Quality of service
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Linda Sent on 07/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This company was excellent. We used their koozie service for my grandmother's 90th birthday party. They offered great customer service, timely delivery, and great prices. All I had to do was type text, send photos and the artist did the rest. I did a lot of research with other companies and they either had much higher prices, hidden fees, or wanted completed artwork. I was worried this company's promises were too good to be true. I thought maybe the photo on the koozie may look cheesy or the quality of the koozies would be cheap. It absolutely was not true. The koozies were a hit! I would strongly recommend Personalized Drinkware. -
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Cindy Sent on 07/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!!!
I bought koozies and was please by the detail to deliver exactly what I want. They are easy to work with once you put in the initial order. And you won’t have to worry about not getting it in time. Since then I have ordered different birthday koozies and Birthday cups with just as much success. -
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Alyssa Sent on 06/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Although I did not need these for a wedding, I ordered them for my graduation party, they worked very well with me and replied to my emails immediately! I would most definitely order through them again! -
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Terri Sent on 06/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I requested two mock ups for Koozies for a Rehearsal Dinner. They answered all my questions promptly and got me the mock ups quickly. I needed these Koozies fast and they are coming through for me. Great customer service! -
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Debora Sent on 05/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am really impressed with the product. It is exactly what I pictured in my mind. Service was awesome and I really was please with the short time it took for the product to reach me. GREAT is all I can say. -
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Malou Sent on 05/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found this website by just browsing and they are so helpful. Responsive rate is awesome!!! The quality of this product is wonderful. I recommend this item for your wedding favors. It took me 4 months to decide which favors to get and I'm using these for my make guests. -
Quality of service
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Rachael Sent on 01/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This company has been absolutely amazing! The wrong item was ordered (most likely my fault) and they didn't hesitate for one second to get the right product out to me. And they even let me keep what I ordered that was wrong! That's unheard of these days. This was my first time using them and definitely won't be the last. Thanks again!!! -
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Alaina Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am extremely happy with the koozies I ordered. I submitted my own artwork and they made it easy to make changes and send the proof right away. The product was delievered before I expected. The service is extremely prompt and attentive. -
Quality of service
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Will Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They got my order to me prior to the expected date and it looked great. -
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Brad Sent on 10/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
While we didn't use personalizeddrinkware.com for anything wedding related, we have been using them for five or six years in a row now for personalized koozies for our annual fishing tournament. The staff is always a huge help and quick to offer advice for the best looking product. Our koozies always come out looking better than we expect, and they are always a huge hit with tournament participants. We'll definitely continue to use this company every year. Highly recommended for koozies of any sorts! -
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J. Sent on 09/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wanted to let you know how very pleased I am with the coolies! The artwork is perfect and when i had questions regarding delivery and timing I got a quick and courteous reply.
I will be ordering from you again, thank you very much! -
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Becca Sent on 09/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the absolute BEST experience with personalized drinkware for our wedding koozies!! We wanted neoprene koozies and had a specific design in mind which they created perfectly for us! They were also very flexible with going back and forth on different color options (they have the most color options from any other company) for our proofs before finalizing the order! I could not be any happier with the koozies we received and cannot wait to use them on our wedding day! We will most definitely be ordering koozies from here for any other occasions in the future!!!! -
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Am Sent on 08/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was an extraordinary company to work with. After a complication on the proof, our items were delivered to us in time for our event ~ without complaint! HIGHLY recommend! -
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Mike Sent on 05/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just wanted to say thank you! You guys did a great job and the product is fabulous. The quality is great and every aspect of the creation and payment process was excellent. Delivered on time!
Nice job!
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Kelly Sent on 05/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great company! Responded very quickly to all of my questions and adjustments. Great quality! Great prices!!!
Definitely recommend. -
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Danielle Sent on 05/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I seriously can't say enough good things about this company. I saw this company online when I was trying to find a vendor for my wedding coozies. I was having a hard time designing what I wanted on their website, so I emailed them a picture of something I had wanted, and explained in detail the colors and dates and what not. Almost immediately they had responded and sent me a proof of what the product would be like which was exactly what I wanted! Once I approved the proof and paid for the product, they arrived shortly at my home. They are GREAT quality and an even better price! Such great customer service, would highly recommend them! -
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Natalie Sent on 05/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't speak higher of a vendor than I can of Personalized Drinkware. They went ABOVE and BEYOND to get me some Koozies for my Engagement Party. The team was great to work with and really cared about getting a high quality product to me. THANK YOU!!! -
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Dan Sent on 11/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized Drinkware is an absolutely outstanding company to work with. Their customer service is quick, personable, and efficient. Their products look even better in person, and on the rare occasion that a mistake was made, they take full responsibility and do whatever they can to make it right. I recommend them 10/10 -
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Leah Sent on 09/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience. Quality product. Extremely quick processing. Professional, courteous, US-based and easy to contact/very responsive. Would definitely do business with this company again.
We ordered personalized coozies for our wedding and can't wait to see our guests' excitement. -
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Stacy Sent on 09/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Scott (and everyone) at Personalized Drinkware are very easy to work with and produce a great quality product. We couldn't be happier with the great service they provided and their professionalism. They were a great vendor to work with! -
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Shelley Sent on 09/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Scott and the team at Personalized drinkware are awesome. They went above and beyond to provide the very best customer service to ensure our special day was everything we wanted. We ordered burlap coozies for our wedding favors- Our bottle burlap coozies came out perfect and were of high quality, but we were not happy with the way our personal design printed on the can burlap coozies, which we received 10 days before our wedding. Scott was very quick in communicating with me and reprinted our entire order of 200 can coozies on neoprene, and then RUSHED order it to Hawaii- at no additional charge to us. We were ecstatic that the neoprene coozies reached us in time (two days before our wedding) and they looked superb. All of our guests loved the bottle and can coozies and the 60 extra that we had were gone by the end of the night! We were also able to keep the misprinted burlap can coozies- at no charge. I highly recommend Personalized drinkware to anyone looking for personalized coozies. They are the best out there! -
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Taylor Sent on 09/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would use these place again , Very helpful , friendly , on time service , GREAT JOB -
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Amy Sent on 09/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These cups made my party awesome, they themed may party, and carried style. Everyone commented on them. The Personalized Drinkware company not only responded quickly to inquiry on a tight 2 week schedule, but also responded with designs within hours for me. Then when I had not planned for a holiday weekend on my shipping (my error), and emailed at night over that holiday weekend, they responded with a tracking number immediately!! A joy to do business with and would do it again!! AND the cups looked AMAZING (metallic silver on black cups)!! My guests wanted one to take with them home at the end of the night! Great investment! Great business! Great Cups! -
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Vickie Sent on 08/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent vendor. Very professional!! I had a very small order and they treated me like I was an important customer. I will definately use them again. -
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Jerilee Sent on 04/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wish there was a 10 star, because this company does everything above standards. From the extra patience bestowed by Scott to Deb who did the setup on our items for a logo we wanted used. Everything was done in an amazing turn around, from the approval of proof to confirmation of shipment. We couldn't be more pleased with the outcome of the product. We are so beyond impressed. Thanks a million to Personalized Drinkware. If you are considering a vendor to use that offers the items you need, DO NOT hesitate, you won't be disappointed! -
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Elizabeth Sent on 03/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and provided a great product. I will defiantly use them again, and tell my friends to use them as well. LOVE LOVE LOVE how they treat their customers. AWESOME JOB!!
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Sara Sent on 03/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a great company to work with! Not only was it easy to contact with quick response time, but the quality of everything we ordered and the ship time was fantastic! Everyone was raving about how cool everything was! Will definitely be using PD again! Thanks again for everything! -
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Bonnie Sent on 10/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the product! It looked great, was shipped in plenty of time and the customer service/contact person I worked with went above and beyond! Thank you SO much! -
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User1230039 Sent on 07/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our koozies turned out exactly how I wanted them and they were delivered within a week of ordering them. So happy with our experience! -
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Cheryl Sent on 07/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional people. Very helpful and met all our needs. Arrived when promised. -
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Don Sent on 06/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding favors were royal blue and were printed in white ink. They came out awesome. Anyone who is looking for a good color combination that is for sure the way to go.
No problems at all with the company. Order arrived on time and proofing process was simple. -
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Tyler Sent on 06/14/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
These guys at this company are GREAT! They respond to emails within minutes and are so nice! -
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User1200784 Sent on 06/14/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is the 4th time we ordered favors for our holiday party from PersonalizedDrinkware.com. Everything has been great and we keep coming back year after year. I was happy to see they offer free shipping starting this year. -
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Kathryn Sent on 09/14/20164.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Recently ordered boot coolies for my wedding in MI. Was pleasantly surprised how fast we got them. We had a firefighter theme. -
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User1363296 Sent on 10/04/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
awesome service! -
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Tracee Sent on 08/06/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Great for advertising your business
I was able to order several colors - both product and print for a really unique end product. The coolie can holders are one of a kind and catch the eye of most people. A great way to advertise our business. -
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Sandy Sent on 09/15/20163.4 out of 5 rating3.4
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Quality of service 1 out of 5 rating1.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 1 out of 5 rating1.0
I was really impressed, with this company, they gave me good prompt service , answered all my questions. I had, and my items got here on time . I would recommend them to my friends .. -
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Nikki Sent on 06/12/20132.8 out of 5 rating2.8-
Quality of service 4 out of 5 rating4.0
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Average response time 2 out of 5 rating2.0
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Professionalism 0 out of 5 rating0.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Quick turnaround time and everyone loved the koozies we gave out as favors. However, I made the graphic for my koozies and I later saw them using it on their website as their own design. When I emailed about this the owner was a HUGE jerk and tried to tell me I was a liar. When I laid it all out in black and white for him he stopped answering my emails. Use them, but only if you go with their stock art - they might try to steal your design and sell it! -
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Kasey Sent on 09/14/20161.9 out of 5 rating1.9
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Quality of service 0.5 out of 5 rating0.5
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Average response time 5 out of 5 rating5.0
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Professionalism 0.5 out of 5 rating0.5
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Value 3 out of 5 rating3.0
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Flexibility 0.5 out of 5 rating0.5
We ordered custom neoprene koozies that were labeled "1 Day Rush Available" and were then told only a 2 Day Rush was presently available. I reached out to Deb (a customer service rep) who told me my order was in fact doable in a 1 Day Rush, and I paid over $130 to have them shipped via UPS Next Day Air Saver. Upon receiving notification of the UPS tracking number, I immediately realized that the package was not actually coming from NJ, but from a wholesale supplier in Texas - AND, they had the shipping address incorrectly shipping to my billing address. I reached out to Deb again to update the shipping address, and was immediately treated with a condescending attitude, that the company was "protected against things like this" so there was nothing they were required to do (e.g. pick up the phone and simply request that the wholesale supplier look on the loading dock and slap a new label on the package). I was forwarded on to Scott (whom I'm assuming is a manager or owner) who told me it was impossible to change the shipping label after morning when the truck was loaded. My last hope was to call the supplier in Texas, and a lovely lady answered and said "we have the package on our dock and will place the new label on it". Amazing, that a company would prefer to send a package that is not needed if it doesn't arrive to the correct address, versus picking up the phone to fix it all in a matter of seconds. I would never use this company again, simply for the fact that they lied about where the product was shipping from, they even use a supplier that DOES NOT DROP SHIP, so I would have received the wholesale invoice in my package. Ridiculously unprofessional, ridiculously rude. The customer is most certainly not always right, but when she is, and you can right a wrong instantly, just do the right thing. -
Quality of service
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