Peony Events Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
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Conal Sent on 02/15/2026
The Calm we needed
When we started planning our wedding, we had a clear vision. We knew we had the ability to handle many details ourselves. Still, we made the decision to bring in an expert to elevate our ideas and bring them to life the right way.
After attending a wedding expo, we felt overwhelmed. We interviewed several planners. From our first meeting, Stacey removed every fear we had. She listened carefully. She understood our vision. She gave us structure, direction, and confidence from day one.
For a full year, Stacey and her team guided us through every step. She managed everything. From our stationery to the napkins. From the overall theme to the décor with the florist. She coordinated vendors, negotiated contracts, and kept every moving part aligned. Everything was handled in a timely fashion. Nothing was rushed. Nothing was late. Every detail landed exactly when it needed to.
She saved us money.
She saved us time.
She eliminated stress.
I am someone who likes control. It was hard for me to hand the reins over to someone else. But it was extremely liberating to watch an experienced professional take charge. I stopped worrying about logistics. I started enjoying the process. That shift changed everything for us.
Our wedding was one week after Christmas. While most people were still in holiday mode, Stacey was in constant communication with vendors. She stayed ahead of issues we did not even know existed. She protected the timeline and kept everything moving.
During wedding week, Stacey and her team went above and beyond. They showed up early. They followed through. They anticipated needs before anyone had to ask.
On the wedding day, everything ran like a Swiss watch. The timing was precise. The transitions were seamless. We were able to stay present and enjoy every moment because Stacey was executing behind the scenes.
We feel blessed to have had Stacey guide us through this journey. She became more than our planner. She became a true friend, and she will remain one.
If you are feeling overwhelmed like we once did, trust Stacey. She has the experience, the network, and the leadership to deliver at the highest level.
We wish Stacey and her team nothing but continued success.
Love,
Melissa & Duff -
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Maureen Sent on 12/20/2025
Dream wedding!
The whole team was amazing! Stacey’s attention to detail was outstanding. I was having an issue with my dress and Stacey really helped not only calm my nerves but also help fix the situation.. Stacey and her entire team were always available to answer any questions I had during the whole entire wedding planning process. I highly recommend Stacey and her team! -
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![Ms Morristown]()
Ms Morristown Sent on 05/31/2025The Best Decision We Made – Working with Peony Events
Working with Stacey and the Peony Events team was truly the best decision we made for our wedding (and our couples shower!). From our very first meeting, Stacey’s professionalism, warmth, and vision immediately put me at ease. Planning a wedding is often described as stressful, but thanks to Stacey, our experience was the complete opposite — it was fun, creative, and incredibly meaningful.
Stacey brought a level of creativity and style that made our events feel personal and elevated, all while remaining beautifully cohesive. She has a natural ability to translate a vision into reality, and her attention to detail is unmatched. Beyond her eye for design, what truly sets Stacey apart is her deep-rooted relationships with top-tier vendors. Every recommendation she made — from florals to rentals to entertainment — was a perfect match, and I always felt like I was in the best hands.
What I appreciated most was the confidence and peace of mind Stacey gave us. I never had to worry about a thing — I was able to be fully present for every moment, knowing she had everything handled flawlessly behind the scenes. She truly became someone I trusted wholeheartedly, and I cannot imagine going through the planning process without her.
If you’re on the fence about hiring a planner — let this be your sign. Working with Peony Events allowed us to actually enjoy the months leading up to our big day and to soak in every second when it arrived. Stacey exceeded every expectation and then some, and I will forever be grateful for the experience she helped create. -
![Allegra]()
Allegra Sent on 03/29/2025Top Notch Service
I can’t put into words how appreciative I am for the work Stacey and the whole Peony Events team put in for our wedding. I had extremely high expectations with a very specific vision but no idea how to capture it all. We had a big wedding with some complicated design and travel logistics. Stacey was unbelievable in the way in which she not only brought my vision to life but also knew where to add her own advice, perspective and input. She guided me around areas I was less informed about and also found ways to ensure we had the right vendors, people, and details for everything I wanted. She managed the whole process for me with the vendors and the venue. This was truly crucial for me because of my demanding job. Stacey also has a way of making you feel calm. She can destress any situation. Both my mom and I continue to talk about how positive, stress-free and fun she made the entire wedding process. I can’t speak more positively about Stacey and her team. She is a class act! -
![Vanessa]()
Vanessa Sent on 10/24/2024Timeless like pros
The team at Peony Events is incredibly organized, which makes everything flow seamlessly on the wedding day. They manage timelines like pros, keeping the entire day on track without ever feeling rushed. If you’re looking for a wedding planner who will take your vision and turn it into something even more beautiful than you could imagine, Peony Events is it. I can’t recommend them enough! -
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![Meghan]()
Meghan Sent on 09/14/2024Loved Peony!!
Amazing service - professional, knowledgeable and very fun to work with. Stacey was so helpful in bringing my vision to life on my big day. My stress levels would have been through the roof planning without her and everything turned out perfectly. Also the Peony team was incredibly helpful day of, from keeping us on track for photos to steaming dresses, they did it all. Can’t recommend Peony more for future brides! -
![Alexandra]()
Alexandra Sent on 06/03/2024Superwoman Stacey - June 2024 Wedding Success
Our 6/1/24 wedding was an absolute dream and was all we had wanted and more with Stacey and her team (special shout out to the beautiful Melody and Aubrey) by our sides.
Stacey and I worked together for a few months leading up to the special day, as I had hired Peony Events for partial wedding planning. Beyond selecting the vendors I had wanted, I was feeling a bit overwhelmed by the period leading up the wedding and finalizing the small details. Stacey and her team went above and beyond to ensure that I felt reassured and confident in every decision. From coordinating hotel welcome boxes, day-of-stationary, connecting us with our officiant, coordinating directly with the venue and even coming to multiple dress fittings despite being in the height of wedding season - she did it all. I am inspired and in awe of Stacey, cultivating special relationships and being open to sharing all her extensive knowledge with her brides. Peony Events is a wonderful woman-owned business and my husband and I appreciate her and her team's efforts more than she could imagine. -
![Marie]()
Marie Sent on 09/04/2023Wedding Planner Extraordinaire
If you don’t think you need a wedding planner, think again!
I am so happy that we hired Peony events for my daughter’s July wedding! Stacey came highly recommended by my cousin. She was so kind, helpful, and thoughtful throughout the whole process. My daughter and I both work full time and have crazy schedules. Stacey was attentive and worked with my daughter’s schedule to do phone or zoom meetings with her and her fiancé and vendors. She also helped us get our wedding programs printed and delivered to us. There was so much behind the scenes stuff that she and her assistant did the day of the wedding. The ceremony and reception were at different locations. Everything was in place at the reception. The attention to detail and professionalism were second to none. I would tell anyone who is considering a wedding planner to hire Stacey and Peony Events. You won’t regret it.
Thank you, Stacey and Julianna!!
- Marie H.
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![Terri]()
Terri Sent on 12/06/2022The time of my life
I was celebrating a milestones birthday, I only had a couple of weeks to put together my dream bash.
Immediately Stacy, Maria, and Christine went right to work. They were so confident that everything was going to be perfect. They took my vision and pulled together the best vendors in the party event market.
The result of all their efforts was an amazing event that told my story and celebrated my birthday.
Christine my event planner made the perfect choices and stylish design. She was professional and personable. Christine invested her time, expertise, and passion to make this event to be possible.
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Amanda Sent on 12/05/2022
The Best Decision! Thank you for everything
Wow! What an amazing group of ladies (Stacey, Christine and Tu). Peony was recommended to us by our venue and I'm so thankful for them. Although our wedding day was nothing short of perfect, we did have a few hiccups the week leading up to the big day; Christine handled it all with grace and professionalism. Christine was absolutely amazing to work with - accessible, professional, organized, caring, calm - I could go on and on. I really don't know what I would have done without their services. I truly miss working with her and can't recommend Peony enough! -
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![Traci]()
Traci Sent on 09/07/2022The Best!!!!
I don’t even know where to start, I am still on cloud nine from the fabulous wedding weekend Stacey and Maria of Peony Events helped us host for our daughter and son in law
From day one with my first phone call with Maria back in April 2021, still in the midst of COVID, just after Kelly and Michael were engaged, I knew we were in good hands and on the same page. All of our vendors and reception venue (the Mansion at Natirar…it was the only place Kelly envisioned their reception) were their preferred vendors. Maria quickly made phone calls and everything was secured within a few days…Kelly was thrilled, she was on her way to planning the perfect day!
In the coming 16 months Maria and Stacey were with us every step of the way from picking the invitation suite (Little Black Dress Paperie), gorgeous floral arrangements (Jardinere Fine Florists), pin spotting (who knew it was a thing and it made all the difference!), recommending Tapsnap for photobooth, a last minute add and truly the hit of the evening, sending us videos of bands and helping us find Clara Jordan Band, absolutely fantastic and I don’t think there was a moment the dance floor was not filled and most of all Lauren Kearns Photography and Steph and Justin of Tonemedia to capture all the special moments of the day..they were absolutely incredible and made us all feel so comfortable…my sister in-law even asked me if Lauren was a friend…a true testament to her wonderful personality!
As the wedding drew closer all the final details and confirmations were executed by both of you flawlessly. Every detail was put into place exactly as Kelly and I had envisioned for the day. It was such a joy to see the day unfold just as we had dreamed it.. even the weather cooperated. Maria handled 3 hiccups like a pro…2 days before the wedding the vintage limo we had reserved lost it’s AC Maria worked with our vendor and tracked down a replacement that was perfect, she sewed Kelly into her dress when the hook and eye broke as we were zippering her in for her bridal portraits and remaking and pinning on my husband’s boutonnière when one of the roses fell off, I think from too much hugging of the bride! We did not have to think about anything on the wedding day…you both had it well in hand and guided us seamlessly through the entire day. It was like having your best friends supporting your every need and making sure everything was perfect. We all couldn’t be more grateful..especially my husband when he said “wow! Now I understand what you all were working so hard on! The attention to detail really paid off!”
Thank you doesn’t seem enough. It was a special gift Maria and Stacey gave us to be able to have such a picture perfect day for Kelly and Michael. We were truly blessed to find Peony Events through a referral from good friends and we will definitely be recommending Peony Events to anyone who needs THE BEST wedding planners! -
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![Lauren]()
Lauren Sent on 06/22/2022Enthusiastic and Organized
Peony Events was recommended to us by our venue as well as a friend who had worked with them. After connecting with Stacey, we had our initial call with Maria and we hit it off right away. Maria is personable, engaging, and fun to collaborate with.
Since we had secured a number of vendors already, Peony worked with us pricing and set us up with a custom plan. We felt it was very clear what Maria was responsible for, which was extremely helpful and kept the lines from being blurry, but she repeatedly did go above and beyond for us. She connected my mom with someone who could help her find a Mother of the Bride dress and she reached out to some after party location options for us as well, for example.
Maria and Peony are very systematic and organized, which helped us feel on track with all the little things a wedding can entail and the consistency in Maria’s communication was helpful for us and our vendors. Beyond that, Maria helped us find vendors who could help make our vision come to life, helped us understand industry standards and best practices in the business, and helped organize my ideas into a creative vision. She has a great eye and was key to making design choices, such as linens, table scapes, floral color schemes, and invitations. We also had Maria with us at our tasting, and she was a great thought partner with strong recommendations about items guests often enjoy at weddings. (She was right too! Everyone loved the food.)
The night before the wedding, there was a slight hiccup with a vendor and Maria handled it swiftly and professionally.
The day of the wedding, Maria and her assistant were enthusiastic, always smiling and genuinely excited to see the day we’d all worked so hard on come to life. I will always treasure that - I really appreciated it because they honestly brought so much additional joy to the day. Peony also kept us moving all day long, to keep the schedule as on track as possible, and made sure that my mom, groom and I didn’t worry about a thing all day.
We couldn’t have pulled it off without Maria and Peony. What a wonderful experience. Thank you Maria! -
![Cara]()
Cara Sent on 12/02/2021The best planner!
Stacey was extremely helpful with planning our wedding!! She was very understanding and flexible when we had to move our original wedding date and helped us negotiate different things with our venue. She even worked with my husband to plan and coordinate a surprise for me by having a singer (who wasn’t in the band) come to sing our first dance song! I’m so happy we booked her for the 6 weeks prior planning package because it definitely made the weeks leading up to the wedding way less stressful! -
![Jayme]()
Jayme Sent on 08/08/2021Exceeded all expectations!!
I cannot recommend Stacey and her team enough for planning a wedding! I really don't know how she does it! She was on top of everything, on every vendor call, traveled to my final dress fitting, put my mind at ease with the worry and stress of having a wedding during a pandemic, I can go on and on. She makes you feel like you are her number 1 priority and at the end of the planning, it feels like she is a part of your family! We cannot thank Stacey and her team enough for the work they did to make our wedding day the best day of our lives! Thank you thank you thank you! -
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![Sabrina]()
Sabrina Sent on 08/30/2020Best Wedding Planner!
Stacey and her team at Peony Events were so incredible throughout the entire process of planning my wedding. We hit it off right from the start and she took the time to get to know my fiance and I. I unfortunately had to postpone my May 2020 wedding until August 2020 due to COVID-19 and Stacey was a lifesaver. She took care of everything so that I didn't have to worry or stress about anything and there aren't enough words to say how grateful I was to have her during this stressful time. Stacey made sure to contact all of my vendors for my new date, always gave me her advice on things when I wouldn't be sure of something, and lastly was just always there to listen to me even at the most hectic times. She goes out of her way for her clients and goes above and beyond to make sure that her bride is happy no matter what. She was able to pull off miracles and made my wedding day our fairy tale. I would definitely recommend Stacey and her team if you are planning your wedding trust me you won't regret it! -
Cassie Sent on 12/07/2017Simply put, there are not enough words to express my thanks to Peony Events for their unrivaled support with the planning and preparations for my December 2017 wedding. I live in Manhattan and work extremely long hours, so the thought of pulling off a wedding in Benardsville, NJ - and coordinating all of the fun little logistics that come with it - was completely daunting to me. That said, in the days following our affair, several friends and family members have told us our wedding was the most lovely and flawless affair they'd ever attended, and that's all thanks to Stacey and her team. Hiring Peony Events was hands-down the single best decision we made around our wedding.
At one point before our ceremony - when the Peony team was in the throes of doing an emergency seat reshuffle due to a few guests having the flu - one of my bridesmaids turned to me and said, "who are these women and HOW are they the epitome of calm? I just calm down when I look at them." I think that sentiment really summed up the whole weekend nicely. Peony helped us with everything from our welcome drinks to our day-of prep and ultimately, the main event itself. Rest assured that we had a few questionable contractual terms, cancelling chauffeurs, last-minute guest cancellations and other fun hiccups in the mix, but Stacey's team was quick, calm and diligent through all of our ups and downs.
My husband went so far as to say that he wishes he could create fake Facebook identities to write more positive reviews for Peony Events because he's that committed to sending the Peony team more business! We won't sham the internet with that approach, but I'd once again stress how impressed we were with Stacey and the Peony team; this workaholic bride cannot recommend them highly enough to other couples considering a wedding planner! -
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C Sent on 10/31/2017Stacey and her team at Peony Events made our daughters wedding a relaxing and stress free event from the beginning til the end. Let me start by saying I wasn’t even convinced that I needed a planner, as I did enjoy working with my daughter to plan her special day. My husband convinced me when he said “if it makes you easier to live with wedding week then hire her.” Stacey was an absolute delite from our first meeting until the wee hours of the morning after the wedding. She thought of all the little details that I then did not need to worry about. She also assisted the grooms mom with the rehearsal dinner, came to my daughters dress fittings and had great advice, and coordinated with all the vendors in the days leading up to the wedding. She was there hanging donuts on our donut wall at midnight making sure they looked just right. ANd now that it’s been a few months I can truly say Stacey has become a friend to both me and my daughter, and I know I will use her in the future for party planning services. Peony Events is a professional, classy business and Stacey know her stuff through and through! You will be 100% pleased to hire Stacey and her team!
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![alyssa]()
Alyssa Sent on 07/08/2013My husband and I got married over a month ago, and we still tell everyone that hiring Peony Events was the BEST decision that we made! We hired Stacey for our day-of-coordinator but honestly I wish we would have had her help in planning our whole wedding! From the minute that we met with her she put our minds at ease and we left our first meeting with her knowing fully that she was going to help us with our wedding day! (We also knew instantly that she was someone who we could see ourselves being friends with, because she has the absolute most welcoming personality!) Stacey and Leslie were so terrific the day of the wedding. I had absolutely nothing to worry about on my wedding day they even made the cold and rainy weather that we had on our Memorial Day weekend wedding seem like it was a blessing! Together they kept all of our vendors in line and every single one of guests noticed how perfect our wedding was! From the bottom of our hearts we cannot thank Stacey and Leslie enough they truly were great! -
![Audrey]()
Audrey Sent on 07/18/2024Expert Wedding Planners!
Stacey and her team at Peony Events are experts in the field of wedding planning! Stacey is super level-headed, responsive, and confident -- all things you want in your wedding planner. She provided perspective and insight when I needed it, recommendations when I was unsure where to look, and fully executed my vision. Truly, my wedding day was perfect thanks to her guidance. We couldn't be happier we chose Peony Events to help plan and coordinate our wedding and highly recommend you choose them for your big day! -
![Gail]()
Gail Sent on 10/30/2015I am an older bride, and we had a very specific "Vision" for our wedding - Bourbon, BBQ and the Blues...we hired Stacey and Peony Events to assist w/ translating that vision into reality, and they came through with excellence! Stacey is lovely to work with - pleasant, efficient, helpful, and knowledgeable. Her vendor contacts are excellent, and we enjoyed working with all of them. Her suggestions are extraordinary and made our event perfect down to the last detail. She knows her business well, so listen to her suggestions!! Her expertise is outstanding, and she will guide you in the right direction. I highly recommend Peony Events and would use them again. -
![Abigail]()
Abigail Sent on 11/21/2025The biggest regret of my wedding
Hiring Stacey (Peony Events) is the biggest regret of my wedding. She didn’t even show up- she sent her other planners in her place, who had clearly not been informed of some major details of the event. At no point did she tell us she did not intend to work at our wedding, despite being the only planner we met with prior to our rehearsal.
I was asked question after question throughout the night, even though I had provided these answers prior to the day numerous times, causing the night to be less enjoyable.
She made the entire planning process more stressful than necessary by being extremely difficult to get in contact with, frequently with the excuse of having other events to handle/ people to deal with, leaving us feeling like everyone else was more important than us. This held true when she didn’t show up to our wedding or rehearsal. We even made a point to only contact her on Mondays through Thursdays, even though she reassured us we could email her on weekends and she would get back to us when she returned to the office (she didn't). Per our contract, unlimited communications were able to start 12 weeks prior to the wedding. She never reached out to us when that started, even though she was sent all of our vendor contracts and information prior to the start date, as she requests in her package writeup.
My vendors struggled to get in contact with her as well and I received numerous complaints from them saying that she wasn’t responsive at all.
I had instructed Stacey that I had arranged with the florist to preserve my bouquet and this should stay at the venue for the florist to pick up. Instead of doing that, I was handed the bouquet at the end of the night. I was so distracted, I didn’t realize this was wrong until 15 minutes later, when I had to email my florist asking what to do (after 11pm). When Stacey was informed that they made a mistake, she blamed the bride, stating “the bride was not very coherent and no one in her bridal party knew that was the plan”- a blatant lie, as no one asked the bride, groom, or any member of the bridal party during the night or at the end, nor was the bride intoxicated at any point.
Our Deacon complained to us about Meghan after the wedding as well, which we were surprised by, given how experienced he is with wedding ceremonies. He informed us that Meghan left our marriage licenses on a pew in the church without telling anyone, along with an box of other personal items, which our Deacon had handed to her to give to us at the end of the night. We only found this out after reaching out to the deacon. No one at Peony Events informed us this had been left behind.
Fair warning- don’t use Peony Events if you plan to have alcohol at your wedding, as they need their hands held throughout the whole night and will blame you for not being more attentive to them. She was unprofessional and distasteful in her excuses and actions.
Don’t waste your time and money on hiring this company. It will only bring you unnecessary stress, while wasting your time and money.
If I had known she would be so terrible, I wouldn’t have hired any planner at all. -
![Jianna]()
Jianna Sent on 10/12/2020Very Unfortunate Experience
PLEASE READ RESPONSE TO STACEY (OWNER) BELOW:
*** Since Stacey and I couldn't come to an amicable financial solution... I presented the option to Stacey to donate my deposit to a local charity, CASA of Morristown... where I am a volunteer and she ignored this suggestion.
My wedding was set to take place on April 18 2020 and given the COVID-19 circumstances… of course it did not happen. I had contracted Stacy for “Month Plus” coordinating which predominately comes down to her creating a timeline in advance of the event, coordinating vendors on the day of, and coordinating the wedding party on the day of.
When the governor of NJ imposed the stay at home order our April 18 wedding could no longer happen. I contacted vendors and let them know what was going on and I attempted to coordinate a new date with them. All in all due to the uncertainty of what the future had in store as far as COVID we didn’t end up landing on a final date.
I had reached out to Stacy and her team to let them know that of course April 18 wouldn’t happen and I would be in touch. At this point Stacy had not even begun the services that I contracted her for. When news broke that Gov Murphy was going to reopen churches in June my husband and I decided to get married and have a small dinner with family and friends. Once we had our small gathering we realized that we have no intention of having a large party anytime in the next few years since the stress of this situation was something we did not want to live through anytime soon.
I reached out to Stacy letting her know that we had no future plans and requested the return of our deposit but the terms of her contract “don’t” allow for it. What I find wrong with her contract is that her “non refundable” deposit makes sense when she actually performed her contracted services but the event did not happen. In my case Stacy spent no time working on our event other than our initial consultation to become a client and the phone call that I had with her to touch base when our April 18 wedding couldn’t happen. When requesting our deposit back I even offered to pay Stacy her “consulting fee” for the 2 hours that we spoke (described above).
Stacy did offer her services for a future event but truthfully any person who thinks it is right to keep a clients money when they have not performed any services is not someone I would like to work with in the future. She came highly recommended and my experience with her is very unfortunate.
To highlight she legally couldn’t do her job on the day that she was supposed to work our event, her contracted services did not yet begin based on her parameters in her contract, and she has refused to refund us our “non-refundable” deposit minus the (2) hours she worked with me.
I can’t seem to understand how a vendor can be so short sighted but here we are. What I do understand though is the struggle these small businesses went through as my mom owns 5 salons in New Jersey that were all shut down for months. She has 60 employees and 5 children and she refunded every bride and bridal party deposit because it was the right thing to do even when her contract also stated “non-refundable.”
STACEYS RESPONSE WITH MY COMMENTS BELOW:
Sadly, we agree with Jianna that this is absolutely a very unfortunate experience. Additionally, it has been a difficult road for all of our couples and clients who we have been working with throughout this entire time of covid with such uncertain times.
One thing to clear up, our Month Plus package is much more extensive than what is stated in this review (we will post a more detailed response to this review on our blog which will also detail the package she was contracted for, please visit: www.peonyevenetsco.com). In fact, we had already begun Jianna’s package three weeks prior to Governor Murphy’s stay at home order on March 9, 2020.
** SHE DID NOT BEGIN MY CONTRACT ON MARCH 9
My employee Abby and myself had already begun working with her vendors and building their day of timeline. Her package officially started on February 17th, 8 weeks prior to her original wedding date. Although we had several emails with Jianna throughout the months prior asking for our advice on things like table sizing, to look over her invitation suite, etc.
** NO ONE CONTACTED ME ON FEB 17 I RECEIVED AN EMAIL WITH A QUESTIONNAIRE FEB 24 and heard from no one on the Peony Events team until I emailed them on March 16th ( 1 month prior to my wedding) letting them know we would be postponing our wedding and asked for a phone call. Abby, Stacey's assistant, responded and got on the phone with me... from there I stated that I had contacted all of the vendors already to coordinate the new dates... the two that I couldn't get on the phone Abby then called and left a message.
When I got into contact with those two vendors they actually offered to refund our deposit in full without me even asking.
*** Also I sent (2) one sentence questions about my invitation suite answered in one sentence from Stacey each time and (1) one sentence question about table sizes answered again in (1) sentence by Stacey
On February 24th, we had emails to Jianna asking her to fill out our wedding planner guide so we could complete the day of timeline with more details, etc.
**** This is an automated email... with no verbiage from them just their planning platform. I had yet to receive a call from the Peony Events team in regards to my wedding
On March 9th, we’re so happy Jianna was able to enjoy her beautiful bridal shower at Trump Golf Club in Bedminster as many of our brides weren’t able to attend all of their planned wedding festivities and since it was the day of the governor's stay at home order.
****Gov Murphys stay at home order began March 21... I'm not sure why she mentions my shower because this is an event that she had absolutely nothing to do with
On March 16th, Jianna emailed us saying she was postponing her April wedding day to December 31, 2020 and asked if we could hop on a call, which we did. We discussed her new date and happily offered to reach out to her vendors (something we were not contracted to do). Abby helped her reach out and call vendors and sent Jianna a very detailed email stating confirming who was calling which vendor and the updates of when new contracts were sent or which ones we were awaiting with the new date, etc.. Abby even offered for Jianna to email us her entire wedding guest list and we would call all of her guests to inform them of the new date (also something we weren't contracted to do). We wanted to do whatever we could to help our bride-to-be with such a stressful situation as our hearts were breaking not only for her but our countless other brides who were in the same situation.
*** I handled everything stated above... what exactly were they contracted to do at this time because apparently as Stacey made clear above she wasn't contracted to do anything?
Later that day, Jianna sent us another email stating they might consider September 6, 2020 that way her guests would have that Monday off and she would keep us posted. We then reserved a second and third date for her, since her original date could no longer happen. We were carrying over 100% of her deposit to either of those dates, which is not what our contract states, it states we carry over 25%.
**** I didn't ask Stacey to hold any dates for us I was throwing out dates left and right to 11+ vendors and all of my family members to figure out what would work for everyone
On May 6th, 2020 we received an email from Jianna stating that they might postpone their September date and might consider cancelling the wedding. She asked if they could reassign their contract to another “very lucky couple” as she stated in her email. We arranged a time to speak on the phone and talked through it, I explained that we would be open to that, but that we could also help her with a micro wedding that some people were doing and waiting to do their large wedding at a later date. She appreciated that and we confirmed that we would stay in touch. Our call ended on a happy note.
*** Stacey said she would charge us $500 to assign our contract to another couple
**** We planned our micro wedding in 4 days because our license was expiring and the churches were opened by Gov Murphy and outdoor dining was allowed after 3 months of being closed. We had made arrangements for dinner with our closest family members outdoors... if it rained we would have not gone to dinner so we didn't feel it was necessary to involve another party (non-family member during a global pandemic to this situation)
On June 22nd, we received an email from Jianna,
“Hi Stacey!!
I hope you are doing great!! (With 2 hug emogi’s) On Tuesday of this week Ant and I decided to get married over the weekend. It all worked out and ended up being great (thanks to weather). We are looking forward to having a big old party with our friends and family once we are covid free (with another hug emoji).
Talk soon,
Jianna”
I responded that same day congratulating her and saying we would post pictures. We asked if she was still slated for September since we still had the date on reserve or was it postponed tbd? Jianna responded that she would send the pictures and would most likely have something (outdoors or indoors) in 2021 depending on covid.
**** I was a very happy new bride to be. I also never sent any pictures but she somehow got her hands on them and posted to her instagram (again as if she had something to do with this day). They have since been deleted
July 1, 2020 is the first time Jianna emailed and asked to discuss getting her deposit back, which was 9 days after her micro wedding took place at a church and a venue.
*** After our micro wedding we realized that was all we needed for right now. We were content and happy for the first time in months. Again we were not interested in having any other non-family members involved in this day. We didn't have a bridal party and had a 20 minute ceremony to make sure we were not inside for an extended period of time.
We told Jianna we could continue to carry over 100% of her non-refundable deposit (which is to secure a date, in this case, three dates), she didn’t even have to select a date now it could be TBD or as the contract clearly states, we would refund her 25%. We also asked if she opted for the refund where could we send the check. We didn’t hear from Jianna for two months until after she left this misleading review, which we disputed. Her email stated that she saw we disputed her review and that she was in touch with weddingwire and the knot to ensure that her review wouldn’t be taken down and that this review would be seen, front and center. She also stated that she wanted to inform us that she sued her wedding band and was giving us a heads up before she takes their next steps in pursuit of getting their deposit back from us. We also found out that she asked for $7k back from her original florist she was contracted with for her april and september wedding date, but used another florist for her micro wedding. :(
**** We sued our wedding band after offering to split our deposit 50/50 they said no and they also committed fraud. We won our lawsuit and they will be refunding our money in full
**** Our florist kept the $1,000 non-refundable portion of my deposit and returned the EXTRA payment I gave them of $7,000 which I was deeply grateful for and I DID use them on the day of my mini-wedding alongside with another vendor that had $3000 of my money. My original florist did our personals and the other company that we originally booked for vintage furniture rentals provided the table centerpieces (which again if it rained would have just been donated to a local hospital at that point because we would have gone home after the church. I needed to use all of the credits I could at this point versus spending more money out of pocket)
We continue to work with all our amazing couples and their families to work through this difficult time and we truly wish the best for you Jianna and your husband Anthony, we’re so happy you were able to have your wedding during such a difficult time. Please visit our blog on our website for an even more detailed information about this situation. xo, Stacey
******* If Stacey had handled this situation in a professional manner and refunded our deposit or came to a reasonable settlement of us paying her consulting fee for the (2) hours she met with us we would have been HAPPY to hire her for a future event. Whether that be a 5 year anniversary or a 3 year. Obviously no one knows the future as far as this pandemic and hosting an event right now... the same kind of event we hired Stacey for is just not possible.
If anyone has any questions please email me jiannascarpa@hotmail.com
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