Paperlust Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8
Excellent
40 reviews
Recommended by 96% of couples
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.9 out of 5 rating4.9
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.7 out of 5 rating4.7
-
Flexibility 4.8 out of 5 rating4.8
+4
User photos
-
Laura Sent on 11/17/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent beautiful quality
Paperlust were excellent, beautiful quality really helpful with design process and delivered our sign quickly -
Quality of service
-
Christine Sent on 03/22/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gorgeous, High-End Invitations
We used paperless for our save the dates, invitations, AND just received our gorgeous thank you notes! The invitations are absolutely gorgeous and look very high-end. The designs that you can choose from are gorgeous and you can pretty much get a design for every piece of paper you need to send from the start to the end of your big day. The customer service that I've received for all three of my orders has been excellent. I've adjusted my order and they've refunded me when they didn't have to. They proactively reached out when the design or photo could've been better. Loved paperlust, I'll continue to use them every opportunity I get. -
Quality of service
-
Michelle Sent on 04/01/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
High quality designs
Designs are high quality and offer foil design. They have a wide variety of pretty designs and if you still don't find exactly what you are after they can custom make a design for you. They are very prompt in responding to any queries and highly professional. -
Quality of service
-
Jessica Sent on 03/21/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Super quick and helpful.
I’m extremely happy with paperlust, their service was quick, invites were great quality and I received them in less then a week after their final review. Extremely happy. Will use again :) -
Quality of service
-
Renisa Sent on 03/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Chic designs, attention to detail
PaperLust is amazing - the flexibility to customise an order and the attention to detail in ensuring the layout looks good and giving the bride space to change things around and make it unique is AMAZING. Save the Dates arrived in lovely packaging with a personal note - can't wait to start designing and printing my wedding invitation suite! THANK YOU SO MUCH xx -
Quality of service
-
Ellie Sent on 03/21/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Customer Service & Product Quality
We are thrilled with our wedding invites! The quality of the invites are amazing and the customer service provided by Joanna was 10/10. We would definitely recommend paperlust to our family and friends. -
Quality of service
-
Jessica Sent on 03/21/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Guilt free quality products
The invitations we purchased were beautiful and they arrived very quickly. By far my favourite thing was the plastic free postage! No bubble wrap in sight! No plastic wrapping at all. I will be reccomending them highly! -
Quality of service
-
Roxanne Sent on 10/25/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We love Paperlust
Easy to navigate website, fast proofs and quick delivery. Thank you Paperlust for consistently providing our company with exceptional service. -
Quality of service
-
Lauresse Sent on 10/25/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing wedding invitations
Amazing wedding invitations. Couldn't be happier with Paperlust. -
Quality of service
-
Catherine Sent on 10/24/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Attention to detail A+++
The customer service was exceptional. I had quite specific query's which were always answered within 12 hours, I received status updates and the finished product was perfect. -
Quality of service
-
Kristine Sent on 10/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lovely invites
Service was very quick and efficient. From the proof design, to edits and delivery, everything went smoothly and I personaly loved the invites. The editing process is easy and quick. They even included extra 5 copies! Thank you Paperlust! -
Quality of service
-
Rachel Sent on 10/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Stress free and easy
Paperlust was a pleasure to buy my wedding invitations from. Their customisation tools were easy to use, easy to get in touch with and quick to respond to my questions. Printing and delivery were also so much faster than I could have imagined! I received my invitions (delivered to NT) a week after placing the order. Highly recommend and will definitely order here again for any invitations I need -
Quality of service
-
Hayley Sent on 10/15/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing! I can’t wait to shop with them again.
Unbelievable customer service! They are seriously the most responsive business I’ve ever dealt with. I had some changes that I required to my order. They were so fast and helpful - I was blown away! -
Quality of service
-
Georgina Sent on 10/13/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Such a fantastic experience! The Paperlust staff are incredibly helpful, patient and understanding. Top service, super fast and professional, LOVED my invitations and so did my guests. -
Quality of service
-
Anna Sent on 10/12/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I ordered save the date cards with Paperlust and they came out amazing. The process was fast and i received them within a week. Couldn’t be happier :) -
Quality of service
-
Elaine Sent on 10/12/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Save The Dates, excellent service and speed :) -
Quality of service
-
Karen Sent on 10/12/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great service and professional -
Quality of service
-
Victoria Sent on 10/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lots of options on different designs, easy to customise to your own style. Fast delivery. Amazing quality and very beautiful. Thank you paperlust! I was stressed out about the invitations but you guys made it so easy. -
Quality of service
-
Ally Sent on 10/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Loved how easy it was to share ideas and make small tweaks! -
Quality of service
-
Grace Sent on 10/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The website was incredibly easy to use. So many designs to choose from and on top of that I could customise them any way I liked. Almost cried when they arrived, so beautiful and amazing quality. Can’t wait to order the rest of my wedding invites and save the dates! -
Quality of service
-
Natasha Sent on 10/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The team at Paperlust made the whole process easy and we couldn’t be happier with the quality of our engagement invitations! Special thank you to Carissa who was a pleasure to work with. -
Quality of service
-
Kristy Sent on 10/08/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Super Helpful and able to complete my special requests quickly. Easy use and received super fast. -
Quality of service
-
Jasmin Sent on 10/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We ordered our save the dates & they were absolutely perfect & they arrived so quickly! Would definitely recommend this company to everyone! -
Quality of service
-
Edward Sent on 10/07/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We found Paperlust online and got quoted a cheaper price than our other option. They were very responsive and accomodating in the additions and changes we requested. Responses to questions were quick and we received our invitations within a few days. Thank you -
Quality of service
-
Amber Sent on 10/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I worked with Paperlust to design and publish my wedding invitations. The Paperlust staff were very helpful in assisting me with my order and answering any questions I had. I loved how flexible Paperlust were in enabling the designs to be altered to suit my desired vision. The product I received was so beautiful :) I definitely would work with Paperlust again!
-
Quality of service
-
Rebecca Sent on 10/01/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great product, excellent value, and so easy to use! -
Quality of service
-
Lily Sent on 09/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our I nvites arrived within days of ordering and were great quality! -
Quality of service
-
Erin Sent on 09/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely amazing product. The designers were so easy to work with and very accommodating. We’re in love with our invites! -
Quality of service
-
Elizabeth Sent on 03/15/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding invitations and our thank you cards printed with Paperlust. The quality was amazing, the staff were really helpful and responsive, and they were delivered to us so quickly (in about 3 working days!). We were really impressed and will continue to use Paperlust for all our cards in the future. Thank you Paperlust! It was all too easy! -
Quality of service
-
Lauren Sent on 03/22/20194.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Great quality and service
Ordering our wedding invites with Paperlust was a quick and simple process. We were thrilled with quality and design, and being able to proof the designs before they were printed, especially as our ceremony time changed between ordering and printing! -
Quality of service
-
Anne Sent on 10/18/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Excellent quality and efficient service
Queries from me in the drafting stage were always quickly and clearly dealt with. Quality of items ordered was great. -
Quality of service
-
Quyen Sent on 10/08/20184.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Paperlust were absolutely delightful to work with, even with a short time frame. The people we dealt with were so very responsive and reliable, and so easy to work with. Would definitely refer to all friends and family. We absolutely love our invitations and have had lovely reviews on them, we just wish the foil wasnt so expensive - it would have been perfect, not to say the metallic wasnt nice too. -
Quality of service
-
Tim Sent on 10/07/20184.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
Slick process from design to delivery and super happy with the end result, guests are loving the invites! -
Quality of service
-
Ellie Sent on 09/18/20184.7 out of 5 rating4.7
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Overall I like the finished product on my wedding invites. I would have liked a few more paper thickness/lustre options and the online render made the quality look more superior to the actual product. My mistake was that I ordered crisp white invites and the free envelopes provided are cream, so it makes the invite look a little cheap with the colour discrepancy.
With that in mind, the design process was very very simple (far easier than Minted, which we used for our save the dates) and very customisable which goes a long way! I think in the future, knowing what I know now, I will choose a different design and I am sure I will be very pleased with the final product. -
Quality of service
-
Elizabeth Sent on 10/28/20184.6 out of 5 rating4.6
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Great value and designs
Great value and choice of designs. The team was very fast to respond to a printing issue that affected a couple of our save-the-dates and replacement save-the-dates and envelopes were quickly dispatched to us. -
Quality of service
-
Jane Sent on 10/24/20184.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Excellent, I only got save the dates
I think it is slightly over priced, however the quality and service is easily 10/10 and very quick service also. I most likely will go to paperlust for the rest of my wedding stationery. -
Quality of service
-
Melanie Sent on 10/07/20184.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
I am very happy with my order, very pleased with the result. Paperlust makes things easy, both with their online templates to customise and their customer service for any questions or additional changes you may require. Thanks a lot to the team! -
Quality of service
-
Kirsten Sent on 10/14/20184.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
The team has been fantastic. Putting up with all my little changes and amendments. I want this black. Can that be move? Could we do this? Thank you team for making my invites picture perfect. I hate to break it to you, there is more to come!1500 -
Quality of service
-
Kali Sent on 10/08/20184.2 out of 5 rating4.2
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 3.5 out of 5 rating3.5
-
Flexibility 4 out of 5 rating4.0
I love my wedding stationery. Very lux. The team worked with me to create double sided foil menus, simple foil order of service booklets and seating chart. I loved the free shipping. -
Quality of service
-
Simon Sent on 10/12/20181.4 out of 5 rating1.4
-
Quality of service 2 out of 5 rating2.0
-
Average response time 1.5 out of 5 rating1.5
-
Professionalism 2 out of 5 rating2.0
-
Value 1 out of 5 rating1.0
-
Flexibility 0.5 out of 5 rating0.5
On The same day I ordered the thank you cards I order a 3 60 page books that came in five days the thank you cards took 3 weeks. Way too slow I’m sorry and very little communication as to why. -
Quality of service
Are you interested?
Are you interested?