Paper Source Reviews
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4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
477 Reviews
87% recommend it
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Quality of service 4.4 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 4.3 out of 5 rating
+5
User photos
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Melissa H. Sent on 10/29/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional experience
I can't say enough how easy this experience was and how everything shipped and delivered exactly as ordered.
The website was easy to navigate and the free consultation online was super helpful.
Best quality for the value.
I can't say enough how easy this experience was and how everything shipped and delivered exactly as ordered.
The website was easy to navigate and the free consultation online was super helpful.
Best quality for the value.
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Quality of service
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Latoya D. Sent on 09/25/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unicorn Wedding Suite
Ellen at the Santa Monica paper source was a wonderful help to me. I had custom art made by a friend and she gave me to colors and textures of paper as well as envelopes that I wanted to execute my vision. I also was able to pick up table cards and table names. The easiest experience ever.Ellen at the Santa Monica paper source was a wonderful help to me. I had custom art made by a friend and she gave me to colors and textures of paper as well as envelopes that I wanted to execute my vision. I also was able to pick up table cards and table names. The easiest experience ever. -
Quality of service
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Joseph Sent on 05/16/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Friendly, Informative & Knowledgeble
So far we have mailed the Save The Date Cards and have received many positive comments regarding the calligraphy and the card design. The Invitations when mailed will made the STD cards.So far we have mailed the Save The Date Cards and have received many positive comments regarding the calligraphy and the card design. The Invitations when mailed will made the STD cards. -
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Charles C. Sent on 03/24/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Customer Service and Quality Invitations
We worked with Therese at the Bethesda Paper Source and she was excellent. She gave us her cell phone number and was always checking in with us to make sure we knew the status of our design and order. She worked with us to build our our invitation suite and then was a great liaison with Paper Source national to get the addressing and printing done. Overall she made the process so easy -- and then the actual invitations we got were beautiful and very high quality!We worked with Therese at the Bethesda Paper Source and she was excellent. She gave us her cell phone number and was always checking in with us to make sure we knew the status of our design and order. She worked with us to build our our invitation suite and then was a great liaison with Paper Source national to get the addressing and printing done. Overall she made the process so easy -- and then the actual invitations we got were beautiful and very high quality! -
Quality of service
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Matthew L. Sent on 11/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exactly What We Wanted
Beautiful invitations, great service, very prompt, limited wait time. Really can't ask for anything else!Beautiful invitations, great service, very prompt, limited wait time. Really can't ask for anything else! -
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Samantha S. Sent on 07/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing for all Stationary!
Paper Source was amazing! Moving ship dates to accommodate my fiance and I not being there to get the cards. They packed the box well so all your paper is safe and gets to you in prime condition. They people that help communicate any edits are friendly and helpful. They got us both our Save the Date and Inventions to us quickly. The cards are also high quality as well and came out beautiful! I highly recommend them, even if you visit them in their local store the attendants are happy to help or to just let you browse until you find something that speaks to you.Paper Source was amazing! Moving ship dates to accommodate my fiance and I not being there to get the cards. They packed the box well so all your paper is safe and gets to you in prime condition. They people that help communicate any edits are friendly and helpful. They got us both our Save the Date and Inventions to us quickly. The cards are also high quality as well and came out beautiful! I highly recommend them, even if you visit them in their local store the attendants are happy to help or to just let you browse until you find something that speaks to you. -
Quality of service
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Liz Sent on 10/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Invitations here!
From day 1 we were taken care of. They had a wide variety of styles to choose from that made our invitations truly unique.From day 1 we were taken care of. They had a wide variety of styles to choose from that made our invitations truly unique. -
Quality of service
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Sherri Sent on 09/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Day-of errand savior!
We realized day-of that the driveway to our venue was a little hard to spot. So, on our way to drop me off for hair/makeup/set up, we ran into a Papersource and thank goodness they sell and fill helium balloons. They saved the day!! So glad that they offer this service and were willing to do a rush job for us!We realized day-of that the driveway to our venue was a little hard to spot. So, on our way to drop me off for hair/makeup/set up, we ran into a Papersource and thank goodness they sell and fill helium balloons. They saved the day!! So glad that they offer this service and were willing to do a rush job for us! -
Quality of service
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Sarah F. Sent on 10/14/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy and Great Service
Had a great experience using Paper Source! They were fast and the invites came out perfect! Thank you so much for making our special day more special.Had a great experience using Paper Source! They were fast and the invites came out perfect! Thank you so much for making our special day more special. -
Quality of service
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Kaylalynn Sent on 03/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Paper source
Such a beautiful little shop. Had a fun time picking out our invitations with Joselle. She did an amazing job helping me choose exactly what i was looking for ! Great pricing for the amount i neededSuch a beautiful little shop. Had a fun time picking out our invitations with Joselle. She did an amazing job helping me choose exactly what i was looking for ! Great pricing for the amount i needed -
Quality of service
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Elexis B. Sent on 11/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy, straight forward - so many options to choose from!
Loved my invite and personalizing it was incredibly easy , we changed fonts and colors and printing methods. Really at ease and invitations came fast with no mistakes - staff was nice to work with.Loved my invite and personalizing it was incredibly easy , we changed fonts and colors and printing methods. Really at ease and invitations came fast with no mistakes - staff was nice to work with. -
Quality of service
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Emily G. Sent on 03/06/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful, high-quality invitations
We had invitations for our July wedding made at Paper Source. The whole process was super easy and quick. I went into the River North store to pick out the pattern, and there were so many amazing ones to choose from! We went with the lovely Chincoteague pattern and we were happy with the very helpful typesetters, the ease of ordering, and the quality of the invitations.
We had invitations for our July wedding made at Paper Source. The whole process was super easy and quick. I went into the River North store to pick out the pattern, and there were so many amazing ones to choose from! We went with the lovely Chincoteague pattern and we were happy with the very helpful typesetters, the ease of ordering, and the quality of the invitations.
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Quality of service
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Greta Sent on 06/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I'd choose them again and again
I was going to go with regular online websites like minted until I walked into a paper source store. They had such high quality invitations and so many to choose from. I really enjoyed being able to see all of the options in person and choose from them. They were super easy to work with and we received tons of compliments on them. The invitations really set the stage for our wedding.I was going to go with regular online websites like minted until I walked into a paper source store. They had such high quality invitations and so many to choose from. I really enjoyed being able to see all of the options in person and choose from them. They were super easy to work with and we received tons of compliments on them. The invitations really set the stage for our wedding. -
Quality of service
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Barb Sent on 01/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Invitation Assistance & Delivery
I worked with my local Paper Source in Durham at the Streets of Southpoint with Megan Knapp as well as the Chicago headquarters to design and receive my invitations, thank you notes, and some personalized napkins and stickers for my guest bags. They personally assisted with getting everything coordinated, done on time and mailed to me so I could keep on schedule. They had a lot to chose from and helped design what was best for my small family and friends wedding. It was a great experience and I would recommend them for any event that requires some personalized invitations and everything that goes with it. Just a great job and so friendly and accommodating.I worked with my local Paper Source in Durham at the Streets of Southpoint with Megan Knapp as well as the Chicago headquarters to design and receive my invitations, thank you notes, and some personalized napkins and stickers for my guest bags. They personally assisted with getting everything coordinated, done on time and mailed to me so I could keep on schedule. They had a lot to chose from and helped design what was best for my small family and friends wedding. It was a great experience and I would recommend them for any event that requires some personalized invitations and everything that goes with it. Just a great job and so friendly and accommodating. -
Quality of service
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Carmel Sent on 10/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Invitations!
I was able to pick out the most beautiful wedding invitations for my wedding. Everyone at the store helped explain pricing and styles and I was able to pick out my invitations withing an hour and half. After reviewing everything multiple times, your invitations are sent to the printers where they do spacing and anything special you wanted and you review the prints again for free. I felt very secure that nothing was misspelled and everything looked perfect! The invitations were then shipped to my house and I was able to get that out quickly! I highly recommend using them for all your paper needs!I was able to pick out the most beautiful wedding invitations for my wedding. Everyone at the store helped explain pricing and styles and I was able to pick out my invitations withing an hour and half. After reviewing everything multiple times, your invitations are sent to the printers where they do spacing and anything special you wanted and you review the prints again for free. I felt very secure that nothing was misspelled and everything looked perfect! The invitations were then shipped to my house and I was able to get that out quickly! I highly recommend using them for all your paper needs! -
Quality of service
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Krysia Sent on 08/22/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful to work with, great product & timely delivery! Happy customer!Wonderful to work with, great product & timely delivery! Happy customer! -
Quality of service
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Andrea K. Sent on 01/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such lovely work
The gals at paper source did such a wonderful job on my wedding invitation and they came in below budget! I recently stopped by my moms house and she even had it framed saying it was the nicest wedding invitation she had ever received (even thought I think she might be a bit biased :)) Thanks so much paper source!The gals at paper source did such a wonderful job on my wedding invitation and they came in below budget! I recently stopped by my moms house and she even had it framed saying it was the nicest wedding invitation she had ever received (even thought I think she might be a bit biased :)) Thanks so much paper source! -
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Elizabeth Sent on 11/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We have a paper source store in Germantown right outside of Memphis, TN. They were very helpful with finding and personalizing my wedding invitations. The sales associate and I ordered them through the website in order to get special things added to it and shipping to the store was free. It only took about 2-3 weeks for them to come in and I had several proofs to make sure everything was correct. I was really happy with the invitations!We have a paper source store in Germantown right outside of Memphis, TN. They were very helpful with finding and personalizing my wedding invitations. The sales associate and I ordered them through the website in order to get special things added to it and shipping to the store was free. It only took about 2-3 weeks for them to come in and I had several proofs to make sure everything was correct. I was really happy with the invitations! -
Quality of service
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Sarah Sent on 07/31/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We ordered our wedding invitations from the Baltimore location and couldn't be happier with the result. Meg patiently explained the printing techniques and helped us find a design that worked perfectly. She and Joselle helped us review and finalize our invitation proofs and explained every step of the process. The final product arrived on time, and we received several compliments from guests on how attractive the invitations were. We received a superior level of customer service from both Meg and Joselle and would recommend the Baltimore Paper Source location to anyone looking for wedding invitations!
We ordered our wedding invitations from the Baltimore location and couldn't be happier with the result. Meg patiently explained the printing techniques and helped us find a design that worked perfectly. She and Joselle helped us review and finalize our invitation proofs and explained every step of the process. The final product arrived on time, and we received several compliments from guests on how attractive the invitations were. We received a superior level of customer service from both Meg and Joselle and would recommend the Baltimore Paper Source location to anyone looking for wedding invitations!
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Quality of service
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Sarna Sent on 11/29/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A few days before my wedding I need last minute items like additional signs, cards, note cards, gift bags, etc. The Paper Source is my favorite stationary store and they are so helpful. I got everything I needed and what I didn't use was super easy to return.A few days before my wedding I need last minute items like additional signs, cards, note cards, gift bags, etc. The Paper Source is my favorite stationary store and they are so helpful. I got everything I needed and what I didn't use was super easy to return. -
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Kate Sent on 12/01/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved the invitations that were designed by Paper Source! Bev was great and helped us pick out every aspect of our invitations. There was a little spelling error on our RSVP cards, but Bev took care of it and had our replacements out to us within a few days. I can't say enough about how amazing this company has been. We will definitely be using them again the future!We loved the invitations that were designed by Paper Source! Bev was great and helped us pick out every aspect of our invitations. There was a little spelling error on our RSVP cards, but Bev took care of it and had our replacements out to us within a few days. I can't say enough about how amazing this company has been. We will definitely be using them again the future! -
Quality of service
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Sarah Sent on 09/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used the paper source located in the Annapolis town center and worked with Maxi who was absolutely amazing to help me get my invitations, inserts, envelopes etc the way i wanted. She made the process relaxing with no pressure and my invitations were fabulous! I highly recommend them for your invitation needs! I am getting so many compliments now that my invitations have been mailed! It is amazing!I used the paper source located in the Annapolis town center and worked with Maxi who was absolutely amazing to help me get my invitations, inserts, envelopes etc the way i wanted. She made the process relaxing with no pressure and my invitations were fabulous! I highly recommend them for your invitation needs! I am getting so many compliments now that my invitations have been mailed! It is amazing! -
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Alli Sent on 02/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Paper Source is amazing for anything and all things invitations! They turned out so perfect, so unique, and so personal. Loved loved loved our invites! I am forever keeping about 30 of them for myself because they're so pretty :) And! They have the BEST sales!!Paper Source is amazing for anything and all things invitations! They turned out so perfect, so unique, and so personal. Loved loved loved our invites! I am forever keeping about 30 of them for myself because they're so pretty :) And! They have the BEST sales!! -
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Karen Sent on 10/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We looked at a lot of places for invitations, but Paper Source was our final stop. Keep your eyes on the specials and coupons, we had time so we waited and when there was a 30-40% off deal, that's when we moved. The Merrifield Mosaic store was great, we did schedule time early on a Saturday before it got TOO crazy busy, and they had knowledgeable staff who have done this before, know the product, and even helped us with some tricky wording. The proofing process is excellent, the quality is good, and the product goes to the store first so they can do quality control. Really took one more hassle out of the process. Nice job!We looked at a lot of places for invitations, but Paper Source was our final stop. Keep your eyes on the specials and coupons, we had time so we waited and when there was a 30-40% off deal, that's when we moved. The Merrifield Mosaic store was great, we did schedule time early on a Saturday before it got TOO crazy busy, and they had knowledgeable staff who have done this before, know the product, and even helped us with some tricky wording. The proofing process is excellent, the quality is good, and the product goes to the store first so they can do quality control. Really took one more hassle out of the process. Nice job! -
Quality of service
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Kewanda Sent on 03/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great quality at a great price! We love our invites. Paper Source is the way to go. They can accommodate any budget!Great quality at a great price! We love our invites. Paper Source is the way to go. They can accommodate any budget! -
Quality of service