Paper and Petals Reviews

Paper and Petals
Phoenix, AZ4 Reviews
Rated
3.3
out of 5.0
Recommended by 66% of couples
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Quality of service3.8 out of 5 rating
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Average response time3 out of 5 rating
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Professionalism3 out of 5 rating
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Value3.5 out of 5 rating
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Flexibility3.3 out of 5 rating
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Katherine D. Married on 12/29/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Perfection!!
Paper and Petals did a phenomenal job. I made several changes and Madison was always available and accomodating. We couldn't be happier! The products were high quality and matched my theme perfectly. -
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Jaden H. Married on 12/02/20225 out of 5 rating
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Quality of service5.0 out of 5 rating
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Responsiveness5.0 out of 5 rating
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Professionalism5.0 out of 5 rating
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Value5.0 out of 5 rating
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Flexibility5.0 out of 5 rating
Amazing Quality
Paper and Petals helped me with my wedding immensely! The design capabilities were more than I could’ve imaged and the attention to detail was insanely appreciated. Use this company asap!! -
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Cassidy Married on 10/08/20222.2 out of 5 rating
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Quality of service4.0 out of 5 rating
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Responsiveness1.0 out of 5 rating
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Professionalism1.0 out of 5 rating
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Value3.0 out of 5 rating
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Flexibility2.0 out of 5 rating
Beautiful Invites, but no professionalism
The invites that I ordered were absolutely beautiful, but the professionalism was just not there. Very hard time communicating and getting a response from the owner. Half of my order was done incorrectly and was promised compensation, but now being ghosted. Just not the way I'd like to deal with such an important aspect of a very important day! Many of my guests were mad to see their names spelled incorrectly when I even provided a full list with names to be copied onto the envelopes! I recommend if you want beautiful invites that are possibly done correctly, but the professionalism and responsiveness is 100% not there. -
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Lilia O. Married on 03/03/20231 out of 5 rating
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Quality of service1.0 out of 5 rating
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Responsiveness1.0 out of 5 rating
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Professionalism1.0 out of 5 rating
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Value1.0 out of 5 rating
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Flexibility1.0 out of 5 rating
Scammer!
STAY AWAY! This girl is an absolute scammer. She’ll take your money and ghost you without providing any type of services. I’ve reported her to the BBB and have filed claims with my bank. However, she took away the opportunity for me to have custom invitations, which I was really looking forward to having for my wedding. I won’t get the time back I wasted on her and regret ever hiring her. If you’re getting married and want custom invitations please do yourself a favor and stay away from this thief. -
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