Paper Affair Dallas Reviews

71 | Dallas, TX
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71 Reviews for Paper Affair Dallas

Recommended by 98%

71
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4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 5.0
  • Value 4.8
  • Average response time 4.9

16 User photos

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  • Cameron

    Cameron · Married on 10/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Overall GREAT experience!

    We used Paper Affair in Plano for our wedding invites/RSVP's - and everything was great! They were super patient with me and my multiple visits and countless 'book flipping' until I found the perfect choice! Only snag we ran into - was the last name they put my order under. The put my maiden name (the name on the invites) instead of my current last night (Which I requested) to make it easier for my maid of honor (who was in charge of following up and picking up the invites when they were ready) - just a break down in communication on both sides - but would definitely use them again!

    Sent on 07/02/2019

    Paper Affair Dallas's reply:

    Hi Cameron,
    Thank you so much for the kind words. I am so glad you found the perfect invitations! I apologize for the communication mistake on the order pick-up. We are looking forward to welcoming you back in the store again very soon! Send us pictures from the wedding - I'm sure it will be beautiful!
  • M

    Mary Beth · Married on 02/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience!

    Cindy and her team at Paper Affair are the best! I had a specific vision for my wedding invitations and Paper Affair patiently helped me select the paper, calligraphy and ink color. They are so knowledgable and made me feel confident with every decision. The end result was beautiful and just what I hoped for!

    Sent on 02/15/2019

    Paper Affair Dallas's reply:

    Thank you so much for the kind words, Mary Beth! We loved working with you and can't wait for the next celebration!
  • S

    S. Mitchell · Married on 01/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    LOVE Paper Affair!

    Melissa, Cindy, Ruthanne and their team at Paper Affair did an amazing job creating my wedding invitations. They were flexible, kind, and patient with me to make sure my invitations matched my vision. I will gladly use them again for any paper needs, and their store is fantastic, too!

    Sent on 01/15/2019
  • K

    Karen · Married on 01/04/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Fantastic and Professional

    Sandy and her team at Paper Affair in Plano were fantastic!!! From the moment I stepped into the store to the final product they were professional, helpful and honest. My wedding invitations came out beautifully and it was all stress free! They made sure that everything was perfect, paying attention to every detail. The quality was excellent and their professional experience was evident throughout the process. Thank you so much for your patience and guidance through this process! It has been a fantastic experience and you have been wonderful to work with, so thank you!

    Sent on 10/23/2018

    Paper Affair Dallas's reply:

    Thanks for the kind words, Karen! I am so glad you had such a great experience with our Plano team. We would absolutely love to see wedding pictures! Please come back and visit us in the store again soon!
  • B

    Blaine · Married on 08/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affair Dallas was AMAZING to work with! We had a horrible experience with the people who did our invitations, so we switched to Paper Affair Dallas to do our escort cards, table place cards, rehearsal dinner place cards and our ceremony programs, and everything was absolutely incredible! The quality of work was exceptional and their response time was great! We were so glad that we switched over to them to execute all the important elements of our big day!!! Everything tuned out absolutely beautiful!

    Sent on 09/09/2018

    Paper Affair Dallas's reply:

    Blaine, Thank you so much! We are so glad you trusted us with your wedding items! Come back and see us soon!
  • M

    Margaret · Married on 06/30/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affairs did everything so quickly and personally!! They always called me when they had questions just to make sure everything would be perfect for the big day. And they would always send proofs within a few days too. I highly recommend them for any event you have coming up!!!

    -Margaret

    Sent on 07/10/2018

    Paper Affair Dallas's reply:

    Hi Margaret! I am so glad you had a wonderful experience with us! Your wedding was so beautiful. We are looking forward to having you back in the store again soon! Please let us know if there is anything we can ever do for you!
  • A

    Abby · Married on 06/22/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The ladies at Paper Affair Frisco were AMAZING throughout every step of wedding planning. We had several different items made at Paper Affair that were used at our wedding. Including: Invitations, RSVP cards, programs, seating chart, cake topper, name cards, custom cups / napkins, frame inserts and so much more. Everything turned out beautifully and the process was seamless.

    On several occasions we added new items to our order, many of which at the last minute. The team was quick to respond and get the wheels in motion. Their designers were very helpful and were open to making changes, big and small.

    I highly recommend Paper Affair's services to future brides or anyone planning an event. My husband’s 30th birthday is coming up and I plan to use them again!

    Sent on 09/05/2018
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    Paper Affair Dallas's reply:

    Thanks, Abby! We loved helping you with your wedding and are so glad everything turned out so perfect! We can't wait to work with you on your husband's 30th birthday! Looking forward to seeing you soon!
  • S

    Sherri · Married on 04/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We worked with Sandy Shideler and her team in the Plano store. From the first day my daughter and I went into the store to look for wedding invitations, until her wedding and reception 10 months later, we received EXCELLENT help, EXCELLENT communication and follow-up, and EXCELLENT, BEAUTIFUL results. As a mother of the bride who lives in Tulsa and did almost all of the communication via email, it was extremely important to me that I worked with a team that was good at communicating, good at follow-up with changes, and whose creatives could "catch the vision" of what we wanted to achieve as everything we did was custom. We did ALL of our paper goods for my daughter's family destination wedding in Grand Cayman and later reception in Tulsa, with Paper Affair. They did her invitation suite, personalized menus, table numbers, schedule of events for our familie's time in Grand Cayman, a beautiful custom seating chart for her reception, placecards, etc. Everything turned out beautifully and exceeded our expectations. We couldn't be more pleased. I can't give a higher rating....they were simply the best!!

    Sent on 08/02/2018

    Paper Affair Dallas's reply:

    Thank you, Sherri! We loved working with you and are so grateful you chose Paper Affair Dallas. Thank you for the kind words!!
  • Abanda

    Ashleigh · Married on 03/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I happened to find this place because my fiancee ended up being hired to tutor the owner's son. Sure enough they swap stories and I hear about Paper Affairs. I wasn't going to design a fancy invitation but I am so glad I did! I went in first for Save the dates and basically just told her to design a basic invite and gave her a picture and a theme. She emailed me very quickly with a couple proofs and was very quick to edit anything I didn't like. So when time came for the invitations it was even easier. She sits you down and talks to you about your theme and atmosphere of your wedding. She then goes to the large wall of books and selects just a few. You sit down and label all the one's you like and then she helps you narrow them down. I was able to find a great invitation and Paper Affairs Jazzed it up perfectly! They were honest and forthcoming about prices and how much things cost. They also had services to stuff, label and stamp envelopes. I never lifted a finger besides picking the proofs and editing what I wanted. Great job! I get endless compliments on my invitations. Will be back again!

    Sent on 02/06/2018
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    Paper Affair Dallas's reply:

    Thank you so much Ashleigh for coming into our store! We are so glad you were able to find what you were looking for! We know the wedding invitation process can be daunting and so we really try to alleviate some of that leg work for you. We cannot wait to see your wedding photos! We'd love for you to share it with us when you tie the knot this March! Congratulations and please let us know if we can do anything else for you!!!
  • S

    Sam · Married on 11/11/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Cindy and the entire Paper Affair Dallas team was nothing short of incredible! After having a rough go with other vendors in the area, I reached out to them and they truly helped bring my vision to life. They listened, understood me and were so collaborative and helpful throughout. It was so refreshing in the planning process to have a team share what was a must-have, and what we could live without to keep the invitations and entire wedding suite beautiful, yet a little more affordable. LOVE THIS GROUP!

    Sent on 06/25/2018
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    Paper Affair Dallas's reply:

    We loved working with you on this gorgeous invitation suite! Thank you for trusting us with your vision. I am so happy you had a great experience with us! Come back and see us soon!
  • J

    jully · Married on 11/04/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Worked with Milan in the Plano location - she was a total God send!! She helped with more than just the invitations - she pretty much planned my entire event! Couldn't do it without her! Everything from the supplies to the favors were great - I was thoroughly impressed with her. Certainly above and beyond what I was expecting! Will never go anywhere else for all things paper!

    Sent on 05/28/2015
  • M

    Morgan · Married on 10/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had the pleasure of working with the team at Paper Affair in Plano on both our wedding invitations and welcome itineraries. We had destination wedding in San Francisco so it was important to give our guests their first experience and introduction to the weekend with invitations that reflected the feel and itineraries that got them excited for what was to come! The team dedicated multiple hours and evenings to us by sitting down and going through all of our options, helping us to find exactly what fit our vision. We were able to touch and feel different types of paper and fonts in the shop along with get answers to all of our questions. We truly had a wonderful experience and recommend Paper Affair to all that are looking for a personal experience in creating your invitations or other paper needs. Photos are of our double sided welcome itinerary, printed by Paper Affair to match our Welcome Boxes. Thank you to Sandy, specifically, for taking such good care of us!

    Sent on 07/06/2018
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    Paper Affair Dallas's reply:

    Thank you so much for the kind words, Morgan! We loved working with you on your wedding! I am so glad you had a great experience with us and we are looking forward to seeing you back in the store again soon!
  • K

    Kim · Married on 07/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affair Dallas is a wonderful place to order wedding invitations. I’m so happy we used them to design ours! Sandy and the team at the Plano store were exceptional at helping us choose the best design for us, customizing it to the littlest details. As a bride, who had to plan our wedding quickly, I was pleased with how pleasant an experience it was. Sandy was so intuitive, kind, and patient — making sure everything was perfect before the printing. (I changed the font, reply date, and other details a few time before the final proof.) Everyone we worked with at the store was friendly and accommodating. The invitations turned out gorgeous, even more beautiful than I pictured! I can't say enough good things about Paper Affair. After the wedding, I found myself wanting to drop by the store just to say hi. That’s how nice they are, and how special they make you feel as a bride. I’m so thankful we chose Paper Affair for our wedding invitations! :)

    Sent on 06/07/2018

    Paper Affair Dallas's reply:

    Thank you for the kind words Kim! We agree that Sandy is amazing!! I am so glad you loved your wedding invitations. We can't wait to see you back in our store again soon!
  • M

    Melanie · Married on 07/15/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When searching for wedding invitations, I had always dreamt of picking the invitations from the book, feeling the weight of the paper in my hand and being able to select each detail from script to color. The fabulous employees at The Paper Affair skillfully guided me through all of the many options we had for our wedding invitations. I fell in love with our classic invitations and had THOUSANDS to choose from! I am so glad we found The Paper Affair. They were expedient in responding via phone or email when we had a question or concern and our invitations were even finished EARLY! There are just so many good things I could say about this store. I will definitely be ordering from here again in the future!

    Sent on 06/05/2018

    Paper Affair Dallas's reply:

    Hi Melanie! Thank you for the kind words! What a beautiful, classic invitation! We are so happy you loved them! Thank you for letting us play a small part in your special day. We cannot wait to see you back in store again soon!
  • A

    Ashley · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affair and their staff were so great to work with in coordinating our wedding invitations. I am so glad we went through them. They were recommended by another small boutique in Longview, TX. The reason Paper Affair was so wonderful to work with was that they allowed my husband, who is a graphic designer, to design the invitations. They turned out wonderful and had the personal touch we were looking for!! The staff was so helpful- I was able to send them my guest list on a spreadsheet and they printed and addressed every single invite (what a time saver!!!) They were so wonderful to work with and receive my highest recommendation.

    -Ashley Hodge

    Sent on 06/18/2018
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    Paper Affair Dallas's reply:

    Thank you, Ashley! I am so glad we were able to help you print your invitations. Your husband did a wonderful job designing them - They turned out beautiful! We hope to see you back in the store again soon!
  • G

    Gina · Married on 06/24/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affair was a pure joy to work with for my wedding. I decided to stop in one day, and check them out, and I am so glad I did. Cindy helped me organize all my thoughts and create a game plan. Juliana and Stacey (creative team) were able to bring all my ideas to life. They created such a beautiful invitation suite, menus, and programs for me. They were quick to respond, and helped me through many revisions. I was never worried- Paper Affair took care of everything and were always on-time(mostly early)! I will always look fondly on my invitations for many years to come. I highly recommend them to all DFW brides.

    Thanks again!!

    Sent on 08/07/2017

    Paper Affair Dallas's reply:

    Gina, we're so late in saying this...but THANK YOU for the sweet review! Cindy, Juliana, and Stacey are amazing! Those three are an all star team! Thank you for letting us be a part of your special day! We hope you'll come visit us again!
  • D

    DeeDee · Married on 06/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Genuine personalized service! Ordered our daughter’s wedding invitations from Paper Affair (Frisco) after visiting several wedding stationery boutiques/stores. Even though we could have gotten the same invitations elsewhere, we chose Paper Affair for their knowledge, care, and genuine attention to every detail that we were looking for in an invitation. Erin was totally attuned to what elements were important to us and when the invitation we originally wanted wasn’t going to be available due to manufacturing issues, she found one we ended up loving even more! At a time when emotions are running high and you’re striving to get every detail perfect for that special day, let Paper Affair eliminate some of the stress for you.

    Sent on 06/15/2018

    Paper Affair Dallas's reply:

    Hi DeeDee! We are so glad you had a great experience with us! Thank you for trusting us with your daughter's wedding invitations. We are looking forward to seeing you again soon!
  • User6463877 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affair did all the paper products for my wedding. Invitations, decor signs, favor tags, programs, etc. They were such a pleasure to work with and did such an amazing job. My invitations were gorgeous and their customer service was excellent.

    Sent on 01/04/2017

    Paper Affair Dallas's reply:

    Thank you so much for taking the time to respond!! We really appreciate the review! We would love to say thank you personally. Would you mind sharing your name and the store or employee who you worked with? Also if you have any great photos you'd like to share from your wedding we would love to post it on our Instagram. You can email us at socialmedia@paperaffairdallas.com and let us know if you have questions. Congratulations on your wedding! We hope to see you again in our stores!
  • S

    sadas · Married on 12/31/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    very good customer service!!!!

    Sent on 12/24/2016
  • User6199719 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affair was very professional and helped so much with etiquette questions. We ordered both invitations and our programs! I couldn't be more pleased with the way they turned out! Their pricing was very competitive with online vendors and provided a lot of guidance (that I really needed).

    Sent on 11/29/2016

    Paper Affair Dallas's reply:

    Thank you so much for taking the time to write a review about us! We are so glad you were happy with your paper goods and we hope we can help you out again in the future!
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    Marjorie · Married on 11/05/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Affair did all paper products for our wedding which turned out beautifully! We worked with Barb who was by far the best at what she did!

    Sent on 12/08/2016

    Paper Affair Dallas's reply:

    Barb is the sweetest! Thank you Marjorie for coming to us for your paper needs! It was a pleasure to work with you!
  • J

    Jade · Married on 10/08/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I am so happy I chose PAper Affair to help me with my special. The customer service made my whole process so much less stressful. Not to mention my invitation was beyond beautifyk

    Sent on 10/24/2016

    Paper Affair Dallas's reply:

    Thank you Jade! We are so glad we were able to work with you and to help you create something beautiful!!!
  • R

    Robin · Married on 06/11/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This store is awesome! Ashley at the Plano store saved the day for us! It was 130 days until my daughter’s wedding day and we had the invitations all picked out and ready to order when our reception venue, Gleneagles Country Club of Plano, TX, cancelled on us! After weeks of chaos trying to figure out next steps, we were sure that we would not have time to order the invitations that we had picked out and were excited about. Store Manager, Ashley, worked hard to figure out a plan so that we could still get the invitations that we loved, not only in time, but at no additional cost to us! She oversaw every aspect of our order, reassuring us at every step! This was just a huge help and meant so much to us after such devastating treatment by our venue. We highly recommend this store for their beautiful invitations and merchandise, but especially for their over the top customer service!

    Sent on 04/29/2016

    Paper Affair Dallas's reply:

    Thank you so much for your review Robin! Ashley is our hero at Paper Affair Dallas! We are so glad that she could help you get those invites on time! We are so grateful you came to our store! Thank you!!!
  • R

    Russell · Married on 05/29/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We looked at various invitation options from print-at-home, to lower-cost-printing to retail invitation options. The samples that I got from the lower cost or print-at home options were just not right for wedding invitations. Frankly, it was almost no better than electronic invitations.

    When we went to Paper Affair, we found a nice selection of invitations, and the quality of printing (including colors, textures, raising lettering, etc.) was superior to anything else we saw. Pricing was certainly more expensive, but it wasn't so much more expensive that it would offset the huge difference in quality. (Maybe 10-20% more expensive depending on options.)

    Sent on 03/19/2016

    Paper Affair Dallas's reply:

    Thank you Russell! We definitely aim to offer the best quality and best options available. We are so glad that we could help you find what you're looking for! Thank you so much for reviewing us!
  • A

    Anika · Married on 05/21/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff at the paper affair in Plano was very helpful and knowledgable. They helped me choose wedding invitations that perfectly went with my wedding theme. When it came time to view proofs they were very prompt as well as with the printing process. I would definitely use them for other events again!

    Sent on 03/25/2016

    Paper Affair Dallas's reply:

    Thank you so much Anika!!! We truly appreciate you mentioning the proofs! We think that's such a great thing that helps with the invitation ordering process. We can't wait to see you in the store again!

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