Palm Valley Country Club Reviews
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4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
17 reviews
89% recommend it
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Quality of service 4.4 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
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Crystal Sent on 05/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would go back
Had a gymnastics banquet there. Beautiful view, quality service, friendly helpful staff, amazing food!! Great experience in all.Had a gymnastics banquet there. Beautiful view, quality service, friendly helpful staff, amazing food!! Great experience in all. -
Quality of service
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Megan Sent on 03/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Taylor was very helpful, professional & pleasant to work with.
Our wedding ended up being so beautiful.Taylor was very helpful, professional & pleasant to work with.
Our wedding ended up being so beautiful. -
Quality of service
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Briana Sent on 12/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was a beautiful wedding and amazing experience. Very professional!It was a beautiful wedding and amazing experience. Very professional! -
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Elizabeth Sent on 06/13/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Taylor and the team at Palm Valley were great about designing a buffet within our budget. Taylor was very easy to get ahold of and answered all of my questions. The layout of the venue is fantastic. Very open and everything is easily accessible. The food was delicious! (all our guests thought so as well). We had mashed potatoes, veggies, salad, almond crusted chicken breast, and mushroom ravioli. All were very tasty. The servers got us our plates and waited on my husband and me...very convenient since we were constantly busy with guests. Wonderful customer service. I highly recommend Palm Valley for anyone looking for a great reception venue.Taylor and the team at Palm Valley were great about designing a buffet within our budget. Taylor was very easy to get ahold of and answered all of my questions. The layout of the venue is fantastic. Very open and everything is easily accessible. The food was delicious! (all our guests thought so as well). We had mashed potatoes, veggies, salad, almond crusted chicken breast, and mushroom ravioli. All were very tasty. The servers got us our plates and waited on my husband and me...very convenient since we were constantly busy with guests. Wonderful customer service. I highly recommend Palm Valley for anyone looking for a great reception venue. -
Quality of service
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Margarita Sent on 05/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I were very pleased with Taylor who helped us with all our questions and needs through the entire process. On our wedding day was amazing and we couldn't imagine getting married anywhere else, Palm Valley C.C. was a beautiful location. Taylor was very outstanding and the staff was as well. I will defiantly recommend this venue to our peers. Thank you very much for making our BIG DAY a very memorable one to keep forever.
Mrs. Zamora :}My husband and I were very pleased with Taylor who helped us with all our questions and needs through the entire process. On our wedding day was amazing and we couldn't imagine getting married anywhere else, Palm Valley C.C. was a beautiful location. Taylor was very outstanding and the staff was as well. I will defiantly recommend this venue to our peers. Thank you very much for making our BIG DAY a very memorable one to keep forever.
Mrs. Zamora :} -
Quality of service
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Mercedes Sent on 09/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff was so kind, professional the food was delicious our guests are still talking about how delicious the food was. The scenery was gorgeous ad the room was loving. Kerry was amazing to work with. Our wedding reception was prefect!The staff was so kind, professional the food was delicious our guests are still talking about how delicious the food was. The scenery was gorgeous ad the room was loving. Kerry was amazing to work with. Our wedding reception was prefect! -
Quality of service
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Gregory Sent on 09/15/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Have worked with Kerry for many events and each time she makes my events amazing. She is very easy to work with and goes above and beyond on all of our events. We do events everywhere but she is by far our go to person for venue and the food.Have worked with Kerry for many events and each time she makes my events amazing. She is very easy to work with and goes above and beyond on all of our events. We do events everywhere but she is by far our go to person for venue and the food. -
Quality of service
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Nick Sent on 01/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a great venue! Kerry was a fantastic coordinator! She made our experience such a breeze.Such a great venue! Kerry was a fantastic coordinator! She made our experience such a breeze. -
Quality of service
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Marty Sent on 09/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
IT WAS THE HOTTEST DAY OF THE YEAR. 118...EVERYONE DID THEIR BEST TO HAVE ALL GO SMOOTHLY. THE GUESTS ALL COMMENTED ON THE QUALITY THE STAFF AND SERVICE. THE REHERSAL BRUNCH WAS THE MORNING BEFORE ANS AGAIN THE SERVICE WAS GREAT AND THE SUPPORT FORM ALL WAS GREAT. KERRY IS GREAT TO WORK AND SO HELPFUL WITH QUESTIONS.
IT WAS THE HOTTEST DAY OF THE YEAR. 118...EVERYONE DID THEIR BEST TO HAVE ALL GO SMOOTHLY. THE GUESTS ALL COMMENTED ON THE QUALITY THE STAFF AND SERVICE. THE REHERSAL BRUNCH WAS THE MORNING BEFORE ANS AGAIN THE SERVICE WAS GREAT AND THE SUPPORT FORM ALL WAS GREAT. KERRY IS GREAT TO WORK AND SO HELPFUL WITH QUESTIONS.
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Quality of service
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Sheri Sent on 10/29/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We recently had our wedding at Palm Valley Country Club and it was absolutely wonderful! Kerry and her team made sure that our wedding went smoothly. They were accommodating, gracious, and were on top of things. They also worked within our budget, which was fantastic since we didn't have a big one to start with. The end result was just fantastic! Service was great, food was delicious, space was beautiful! What more could I ask for?
A definite 5 star rating from a VERY happy bride and groom!
Thank you so much Kerry and the rest of the Palm Valley team!We recently had our wedding at Palm Valley Country Club and it was absolutely wonderful! Kerry and her team made sure that our wedding went smoothly. They were accommodating, gracious, and were on top of things. They also worked within our budget, which was fantastic since we didn't have a big one to start with. The end result was just fantastic! Service was great, food was delicious, space was beautiful! What more could I ask for?
A definite 5 star rating from a VERY happy bride and groom!
Thank you so much Kerry and the rest of the Palm Valley team! -
Quality of service
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User965527 Sent on 10/09/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the best time working with Kerry at Palm Valley Country Club. She was extremely professional and easy to work with . She really captured my vision and her and her team delivered a spectacular and memorable wedding. Kerry took a lot of the stress off of me so that I could really have fun planning my wedding.I had the best time working with Kerry at Palm Valley Country Club. She was extremely professional and easy to work with . She really captured my vision and her and her team delivered a spectacular and memorable wedding. Kerry took a lot of the stress off of me so that I could really have fun planning my wedding. -
Quality of service
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Angel Sent on 09/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding could not have been more perfect!! Everything was beautiful, the food was delicious and the people were very helpful! My guests were all impressed, as was I!My wedding could not have been more perfect!! Everything was beautiful, the food was delicious and the people were very helpful! My guests were all impressed, as was I! -
Quality of service
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Annie Sent on 03/09/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great value and everything was BEAUTIFUL!!! They really helped me along the way, every little thing I needed! Day of was gorgeous and they made everything very special for us and our guests!!! Food was great too!! Make sure you set aside time for getting in the gate. We ended up being late because all of our guests got stuck at the gate ahead of us. Also, they don't let you put signs up---kind of a bummer.Great value and everything was BEAUTIFUL!!! They really helped me along the way, every little thing I needed! Day of was gorgeous and they made everything very special for us and our guests!!! Food was great too!! Make sure you set aside time for getting in the gate. We ended up being late because all of our guests got stuck at the gate ahead of us. Also, they don't let you put signs up---kind of a bummer. -
Quality of service
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Sara Sent on 03/07/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Site is beautiful, food was fantastic, staff was very curtious.Site is beautiful, food was fantastic, staff was very curtious. -
Quality of service
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Dominique Sent on 07/18/20172.7 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
First, I'd like to start with the good:
1)V affordable
2)V accommodating
3)V nice staff
4) Bar tender= V generous
6) Food ok
The not so good about Taylor...
1) Taylor seemed like a nice person...but was SO.DIFFICULT. to get ahold of. I emailed her questions, only to get a response 3 days later or I would have to email her multiple times to get a response.I would have at least liked a response within a day or two. You're working with brides..we like to have some sort of communication.
2) Taylor wasn't even sure what she promised.
- Promised my mom she would help us set up the morning of the wedding-wasn't there
-promised we could start setting up the night before at 7-only for us to arrive, she was gone & there was an event going on
- after making it VERY clear that I specifically came to town after making a 12 hour drive for our food tasting, she informed me the day before (after not responding to previous emails)that she could not in fact do our food tasting because the ingredients had not come in on time. WHAT? What kind of ingredients do you have to special order? Was the food all frozen?
3) Overall, just not helpful.When I arrived for my reception, my mom informed me that the stage my husband and I were seated at was completely "naked" wires, steel rods and all..not cute. My mom was furious!
4) Day of the wedding came and it was picture time-gave us NO direction as to where to go. WE COULDN'T EVEN FIND HER. After she was found she finally told us we could "go anywhere by the clubhouse" okay great. How do you get there on foot? Cart? No help. Our pictures were SO stressful, asTaylor disappeared into her office and our BMs and GMs had no idea where to go, along with the bride and groom.
5) As soon as my husband and I left the venue, the staff started clearing out IMMEDIATELY. My mom had to SPRINT to the freaking reception area & at the last minute ripped out my cake serving set that we got engraved out of the hands of staff. WTH?First, I'd like to start with the good:
1)V affordable
2)V accommodating
3)V nice staff
4) Bar tender= V generous
6) Food ok
The not so good about Taylor...
1) Taylor seemed like a nice person...but was SO.DIFFICULT. to get ahold of. I emailed her questions, only to get a response 3 days later or I would have to email her multiple times to get a response.I would have at least liked a response within a day or two. You're working with brides..we like to have some sort of communication.
2) Taylor wasn't even sure what she promised.
- Promised my mom she would help us set up the morning of the wedding-wasn't there
-promised we could start setting up the night before at 7-only for us to arrive, she was gone & there was an event going on
- after making it VERY clear that I specifically came to town after making a 12 hour drive for our food tasting, she informed me the day before (after not responding to previous emails)that she could not in fact do our food tasting because the ingredients had not come in on time. WHAT? What kind of ingredients do you have to special order? Was the food all frozen?
3) Overall, just not helpful.When I arrived for my reception, my mom informed me that the stage my husband and I were seated at was completely "naked" wires, steel rods and all..not cute. My mom was furious!
4) Day of the wedding came and it was picture time-gave us NO direction as to where to go. WE COULDN'T EVEN FIND HER. After she was found she finally told us we could "go anywhere by the clubhouse" okay great. How do you get there on foot? Cart? No help. Our pictures were SO stressful, asTaylor disappeared into her office and our BMs and GMs had no idea where to go, along with the bride and groom.
5) As soon as my husband and I left the venue, the staff started clearing out IMMEDIATELY. My mom had to SPRINT to the freaking reception area & at the last minute ripped out my cake serving set that we got engraved out of the hands of staff. WTH? -
Quality of service
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Dominique Sent on 07/18/20172.7 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Continued:
My family had barely enough time to save our more prized memories before they bundled everything up and threw half of it away and threw the other half in a storage room for us to get the next day. I am absolutely FURIOUS about the fact that my family had barely enough time to clear out my things
6) When we came in the next day, we found some of our "nicer" candy(chocolate covered almonds) from our candy bar hidden in their cabinets.uh?
7) My cake topper DIDN'T COME WITH THE CAKE AND TAYLOR HAD NO IDEA. My aunt had to notice and let Taylor know to call the bakery and bring in the topper which was left in the car
There were a few other things that won't fit. But in short, if you don't mind doing nearly everything yourself, at the benefit of basically free range (we could even throw confetti with no cleanup charge)then I would recommend.If you are an anal bride who needs strong lines of communication and perfection..GL
Continued:
My family had barely enough time to save our more prized memories before they bundled everything up and threw half of it away and threw the other half in a storage room for us to get the next day. I am absolutely FURIOUS about the fact that my family had barely enough time to clear out my things
6) When we came in the next day, we found some of our "nicer" candy(chocolate covered almonds) from our candy bar hidden in their cabinets.uh?
7) My cake topper DIDN'T COME WITH THE CAKE AND TAYLOR HAD NO IDEA. My aunt had to notice and let Taylor know to call the bakery and bring in the topper which was left in the car
There were a few other things that won't fit. But in short, if you don't mind doing nearly everything yourself, at the benefit of basically free range (we could even throw confetti with no cleanup charge)then I would recommend.If you are an anal bride who needs strong lines of communication and perfection..GL
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Quality of service
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User1083071 Sent on 02/01/2013
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Quality of service 0.0 out of 5 rating
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Average response time 0.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 0.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
Very unprofessional,lack of support from staff.Very unprofessional,lack of support from staff. -
Quality of service
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