Paella Time Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.9 out of 5 rating4.9
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Flexibility 4.8 out of 5 rating4.8
Awards
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Featured
Emma Sent on 01/03/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paella Time made our backyard wedding a total hit!
From the first email, they were so easy to work with, and answered all my (many!) questions. Tiffany helped us customize the menu for guests with dietary restrictions which was awesome.
On the big day, the staff was professional and friendly, and set up everything so smoothly. All of the the food was incredible. Our guests are still telling us watching the chef cook the paella right there was a cool experience.
If you're looking for something unique and delicious for your wedding (or any event), I can't recommend Paella Time enough. You won't regret it! -
Quality of service
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Chanel Sent on 12/31/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!
Amazing food and a fantastic team! So easy to work with, and the food was absolutely delicious and stunning. The live cooking is such a fun experience and a really special touch. -
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Jennifer Sent on 12/31/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience with Paella time
Paella time and their staff were nothing but helpful during our special day. Chef Gio does an amazing job with the Paella he even included our initials on them. It was a nice touch while we took pictures with the chef. Amazing food and we felt tooken care of by the rest of the staff. Thanks to them all our guest left happy and full. -
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Zoe Sent on 12/31/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Paella!
I don’t know if I believed it at first, but this truly was the best paella outside of Spain!
So delicious. The beet salad and caprese salad were my favorite. You can’t go wrong with the bacon wrapped dates, patatas bravas or the mushroom with chorizo. The mixed paella was full of flavor. I’m not vegetarian but tried some of that one too and it was very good.
And omg the staff were just amazing. They went out of their way to make sure we all had a great time and didn’t have to lift a finger. They took care of everything from set up to clean up. It was really such a wonderful experience.
Pricing was good, however just know that taxes and catering fee are included at the end so the final invoice does go up. But it was so worth it. Can’t wait to use Paella Time again in the future!
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Quality of service
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Jo Brown Sent on 12/31/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five stars!!!
Paella Time Catering was amazing from start to finish! The tapas were absolutely delicious. My favorites were the albondigas (slow braised meatballs), solomio (steak with veggies), and the ham with fresh melon. For the main course, they served seafood paella, chorizo and chicken paella, and a vegetarian paella, and every single one was fantastic. To top it all off, dessert was the best tres leches cake I’ve ever had! The food presentation was beautiful and really elevated the experience. I highly recommend Paella Time Catering for any event! You won’t be disappointed. -
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Steven Sent on 12/30/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best paella you'll ever eat! It was absolutely delicious!
We ordered seafood, meat, and vegetable paella as well as patatas bravas and solomillo as the tapas. We were all very pleased and the reasonable price made it easy on our budget. -
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Kay Sent on 12/30/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Great Time with Paella Time
Paella time really saved the day with their full service abilities. Great tasting food and wonderful staff. We appreciate all the effort that was put in and the quick responses of the management for our event. -
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River Sent on 12/29/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brilliant!
I was a guest to my cousin’s wedding, Paella Time delivered! They were very friendly and the food was out of this world, their appetizers were so delicious and the servers were very polite and professional, the jewel of the crown was the seafood paella, it had squid, shrimp, salmon, mussels, etc just a explosion of flavor in my mouth. 100% recommended. -
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Atticus Sent on 12/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A+ service and food! The best at a decent price! Ralph the owner of this small business is truly an outstanding person and his employees are always friendly welcoming and helpful, not to mention the paella is AMAZING!!
If you like great service and food, Pealla Time is the ultimate choice! Ralph and his crew are wonderful people and will always bring your celebration to the next level. I give them 5 stars!! -
Quality of service
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Brittany Sent on 12/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dream bridal shower
Having tried paella through another event I knew it was the way to go for my bridal shower the team showed up early set everything up before guest arrived and got started on cooking they had the appetizers out as guests where arrived. The food was amazing and the team was so nice they even helped my aunt who has trouble walking get her food and bring it back to her table. I will definitely be using paella time again for parties in the future. Andrew and Karen where the team members that took care of us the day of the event. Communicating with the owner Ralph who helped set up the perfect menu was a breeze and made my life so much less stressful a million thanks to paella times -
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Cyndi Sent on 12/04/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible service!
Sadly, we were not able to use Paella Time, however, the service was so outstanding that I had to share our experience. We were about to sign a contract with Paella Time, but had to switch venues, and our new venue has their own catering. But they don't provide tables, chairs, linens..., and they don't provide much guidance to handle these items. The owner, Ralph, was super understanding, and continued to help us with rentals and also other really helpful suggestions and insights even though we were not using his company. Besides the incredible service, Paella Time is an amazing value. Not the cheapest, but he has a wedding package including 20% off, and free plates, flatware, and linens which all was really convenient, and would have saved us over $1500 in rentals costs. We will definitely find another reason to use Paella Time. -
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Marie Sent on 12/03/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Much love to paella time
WE LOVE PAELLA TIME. We love what they have to offer, we love the food (especially the food!), we love the free place settings and linens (thank you!), we love the staff, we love the service. Basically, we love everything about Paella Time. Many thank you's Ralph, Tiffany, Chef Andrew and team. Absolutely amazing. -
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Rhonda Sent on 12/02/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unforgettable Wedding Paella Experience
We had Paella Time cater our wedding, and wow — they were amazing! The setup looked beautiful, the team was super friendly, and the food was next level. Our guests are still talking about the paella and how fun it was to watch it being cooked right there in front of everyone. It really added something special to the whole vibe. If you want something delicious, unique, and totally stress-free for your event, I can’t recommend Paella Time enough! -
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Jayme Sent on 10/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unforgettable Wedding Paella Experience
We had Paella Time cater our wedding, and wow — they were amazing! The setup looked beautiful, the team was super friendly, and the food was next level. Our guests are still talking about the paella and how fun it was to watch it being cooked right there in front of everyone. It really added something special to the whole vibe. If you want something delicious, unique, and totally stress-free for your event, I can’t recommend Paella Time enough! -
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Leonard Sent on 06/02/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best catering in the bay!
Paella Time catered our wedding, and from start to finish, they were absolutely phenomenal. One of the most unforgettable moments was when one of their team members, completely unprompted, began playing the venue’s piano and singing during our first look. It was such a beautiful, unexpected touch that added real magic to the day.
And the food? Out of this world. Our guests raved about the paella! People were lining up for seconds (and thirds!), and there wasn’t a single leftover by the end of the night. That’s how you know it was a hit. Thankfully, we made sure to eat plenty ourselves!
If you’re on the fence about booking Paella Time, don’t be. Just do it and hope they’re available for your date. We just returned from our honeymoon in Spain, and the paella at our wedding was every bit as good as what we had over there. They truly brought flavor, joy, and a whole lot of heart to our special day. Highly, highly recommend! Thank you Ralph and the team so much for making our wedding out of this world. We will be forever grateful. -
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Tina Sent on 12/31/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Savior - Paella Time Stepped Up in a HUGE Way!
Our wedding was just a few short weeks away, and we were completely devastated when our original caterer cancelled. Thankfully we found Paella Time. From our first contact, they were unbelievably kind, understanding, and reassuring. They were incredibly responsive. We were so stressed, and they made the process smooth and easy. The day of the wedding arrived, the paella was an absolute HIT! We had a mix of seafood and traditional mixed, and both were incredible. Every guest raved about the food. It was flavorful, perfectly cooked, and beautifully presented. Not only that, but the team from Paella Time was professional, friendly, and they made sure everything ran smoothly. We received so many compliments on how unique and delicious our meal was, which is a testament to their skill. What could have been a disaster turned into a truly memorable and delicious wedding feast, thanks to Paella Time. They didn’t just step up for us; they completely saved the day. If you're looking for a caterer that is reliable, incredibly talented, and produces fantastic food, look no further. We cannot recommend Paella Time enough - five stars all the way! We'll be forever grateful! -
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Michael Sent on 12/31/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 Stars - Fantastic Experience with Paella Time
As the father of the groom, I was thrilled with our decision to hire Paella Time for my son's wedding. The food was delicious, bringing authentic Spanish flavors that everyone enjoyed. The live cooking station added a wonderful touch to the celebration, and the tapas and sangria were crowd-pleasers.
The team at Paella Time was professional and accommodating, working smoothly with our venue and other vendors. Their attention to detail made the entire planning process much easier.
Our guests had a great time, and many commented on how much they loved the food. Paella Time helped make the wedding day special, and I highly recommend them for any event. Thank you, Paella Time, for a memorable experience! -
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Deborah Sent on 12/31/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paella Time made our wedding perfect!
The food was amazing, and the live cooking was a big hit. They handled everything, so we could relax and enjoy our day. Highly recommend. -
Quality of service
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Nic G. Sent on 12/23/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing food and service!
Paella Time's team was friendly, attentive, and professional. Everyone LOVED the food and service! Thank you Tiffany and Ralph, and the entire team for making our backyard wedding dreams come true! You helped create an experience that was perfect, and exactly what we wanted. Definitely hire Paella Time! -
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Anthony Sent on 12/22/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing food, service, and value
Paella Time catered our welcome dinner. We found them while looking for a wedding caterer. The party was a huge success with great food and a fabulous attentive staff. We all had a great time. A perfect primer for our wedding! Thank you Paella Time! -
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Gloria Sent on 12/21/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you so much for catering at our wedding.
We’ve received so many comments about how delicious the tapas, beet salad, and paellas were! Your staff was great. Made it so easy that you also provided all the rentals and linens. So happy we chose Paella Time. We really enjoyed working with you.
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Madison Sent on 12/19/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful, wonderful, wonderful!
Paella Time's crew was absolutely amazing at our wedding. Tiffany and her team were absolutely amazing! Tiffany responded to me promptly via email, she did a visit at our venue, helped us let us know where things were going, and the food was amazing!! Everything was absolutely perfect. The staff were professional, friendly, and so helpful! They helped clean up and seriously would not know what we would have done without them. They were incredible! Paella time forever-
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+6 photos
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Quality of service
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Marley Sent on 12/29/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Amazing
I'm not one for writing many reviews, but Chef Ralph, Tiffany, and the entire Paella Time team did an amazing job catering our wedding. LOVED the food and service. Everything was exactly as promised. Absolutely recommend. -
Quality of service
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Jenna Sent on 12/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Paella Time
Paella Time did an amazing job. We were first introduced to Paella Time at a company function a few years ago. When we were discussing food for our wedding, we knew we wanted Paella Time. The live cooking creates a unique experience that no other caterer can match. The process from start to finish was so easy. And the food was better than we remembered. Thank you Paella Time for being part of our special day. -
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Diedre Sent on 12/15/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So So Happy
We're so happy we chose Paella Time to cater our wedding. We didn't want boring forgettable food, and Paella Time was perfect. EVERYONE raved about the food at the reception! It was all so amazing! Chef Daniel was awesome. Our guests were impressed with the live cooking! Tiffany was extremely flexible in making customized menus and were always willing to accommodate our needs. We would definitely choose to work with Paella Time again, and highly recommend! -
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Evelyn Sent on 12/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Job
Our family hired Paella Time to cater our daughter's wedding. Everything from our first contact, food, and service was fantastic. We wanted a catering option that was different than most weddings we've been to. Paella Time was exactly what we were looking for. We were actually guests at another wedding catered by Paella Time several years ago, and remembered how delicious everything was. HIGHLY RECOMMEND. -
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Roisin Sent on 11/27/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The nicest staff ever
We love paella from our favorite restaurant that closed down in Berkeley and wanted something fun and family style for our wedding. Ralph's paella was the perfect fit for us. because we were having our wedding on a family property and back yard, we needed to limit how many vendors we engaged with for ease of logistics and our sanity! Plus we needed flexibility in the set up and cooking method etc. Well Ralph and his team had it all, the food, the appetizers, the dishware, the all inclusive package was perfect for us. Tiffany was great to work with over email. We also wanted to support small businesses with all our vendors. The food was delicious and we were eating the leftovers for a few days afterwards which was perfect. The staff were so much fun and could not have been nicer. We also loved that they got so enthusiastic about our music and party and contributed great energy throughout the whole event. They never stopped smiling and we think they had as good a time as we did - which was lovely!
Ralph sent us a really nice personalized note in the days following and we would definitely hire them again if we were having a group gathering like birthday, family reunions/get together etc.
We didn't worry about a thing with them and when we brought in a wedding coordinator mid-way through the process, they worked great with her. Thank you to Ralph and the team!! -
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Jon C. Sent on 11/27/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely hire Paella Time for your wedding!!!!
Everything was fantastic from the service, to the staff, and the food – BEST paella ever, and the tapas – all deliciously AMAZING. The LIVE cooking creates a unique and fun experience and atmosphere from the moment our guests arrived! We got SO many compliments from our guests. They took care of everything including set up, and it was such a relief to not have to worry about anything the day of. Thank you so so much to Ralph, Tiffany, Chef Chris, and crew. Absolutely amazing. -
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Clarise Sent on 11/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paella Time is AMAZING!
They take care of almost everything. We had a backyard wedding for ~200 guests, and needed tables, chairs, linens, plates, flatware, glasses… and Paella Time took care of it all including ALL of the set up and clean up. We didn’t know who to call for all of this, and were already overwhelmed with all of the details. THANK YOU Paella Time for being so awesome! We didn’t need to lift a finger. As great as their service is, the food was even better! Our guests were excited from the moment they first arrived, and saw the huge paella pans set up off to the side. As soon as the ceremony was over, the chef began cooking tapas and paella in front of everyone. Everything was delicious! We LOVE paella, and this, by far, was the BEST we ever had. Paella Time does NOT disappoint. We were impressed from our first contact. They email a very detailed questionnaire with things that we didn’t even think of. If you’re looking for an EASY one-stop solution, and something different and fun compared to more traditional options, you should definitely consider Paella Time. -
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Joan Sent on 11/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not be happier
We were looking for something different, and my sister found Paella Time. Could not be happier. The live cooking in front of everyone was a crowd pleaser. We did sangria, tapas both during happy hour and dinner, the beet salad, 3 paellas, and churros for dessert. Everything was delicious! Our guests are still telling how much they enjoyed everything. Thank you, Tiffany, Chef Ralph, Chef Daniel, and Paella Time team for a wonderful experience. -
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Trisha Sent on 11/18/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good job catering our wedding for 150 guests.
The paella and appetizers we’re excellent. Many of our guests never had this type of food before. Everyone enjoyed it. The cooking was fun. Thank you Paella Time. -
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Meagan Sent on 04/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paella Time Was Great!!
Recently worked with Paella time on a wedding and they were fantastic! The staff was so nice and helpful and were on top of everything the entire night and of course the food was amazing! I highly recommend working with them! -
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Laura Sent on 02/01/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% would recommend!!
Ralph and his team were absolutely perfection! We (and all our guests) LOVED the food. Everyone still talks about it today! He really works with customizing what you want and your budget. He also took care of all the little details (clean up, tables, chairs, dinnerware- literally anything you need he can do on his end which was super helpful. His service and team have all been so great to work with. -
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Gina Sent on 01/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ralph and the Paella Time team are amazing.
They are all friendly and accommodating. We had a lot of guests who have various food allergies, and made special paellas just for them. Even free mac 'n cheese for some of the pickier kids. On our wedding day he was there himself to make sure everything was done according to plan. The paella was AMAZING. Many of our family & friends said it was the best they've had. Loved ALL the tapas. They even saved us some while we were taking photos. Very thoughtful. HIGHLY HIGHLY recommend. -
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Karen Sent on 12/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
Thank you so much for catering our wedding! Ralph, Tiffany, chef Chris, and your staff did an absolutely incredible job. The paella was outstanding, as well as the sides, and the beet salad was done to perfection. The tableware and all of the setup was great too. And your staff was very courteous and professional. -
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Alyssa Sent on 12/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Paella Time for a lovely wedding.
The food and service were outstanding. From all of us. Many thanks. Happy New Year! -
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Jeffrey Sent on 12/30/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
If you want delicious food, a fun and unique live cooking experience, and stress-free planning let Paella Time do it all for you. Very responsive and easy to work with. -
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Janice Sent on 12/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't go to Spain, so Paella Time brought it to us!
We met in Spain, and knew we wanted paella. Paella Time gave us an easy one stop solution providing all the plates, silverware, glasses, linens. Our wonderful venue, Piedmont Community Hall, provided the table & chairs, and the Paella Time crew took care of the rest. The tapas and paella brought us back to Spain. Everything was so delicious. Couldn't be happier. Thank you, Tiffany, Ralph, Chef Daniel, and staff. We know some of our guests have already mentioned contacting you! -
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Maria Sent on 11/10/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't have been happier!
This wedding was a long time coming. Originally, planned for 2020, but rescheduled several times due to Covid, and Paella Time was there with us the entire way! So grateful to Tiffany and Ralph for answering are many, many questions, and being so flexible, accommodating, and easy to work with. Finally, after over 3 years of waiting the food did not disappoint. Everything was as good, actually better, as we had hoped for. The service was amazing. The Paella Time staff took care of all our set up and clean up. Thank you Paella Time team for a wonderful experience worthy of 5+++ stars! -
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Myles Sent on 12/31/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious, unconventional food for your special event
Paella Time did a fantastic job catering our wedding. All of the staff showed up on time and well-dressed for the day. We got several compliments on the tapas and paella.
The lead staff person, Sochi, was incredibly attentive to us and was thoughtful enough to set aside a plate of appetizers for us while we were taking pictures. She also prepared a salad and an individual pan of paella for our sweetheart table.
All in all, paella was a great choice for our special day and we wouldn't hesitate to recommend this unconventional dish for your wedding day. There are plenty of options to choose from to tailor the food to your dietary wants/needs. The cherry on top is that this is a full service vendor who made planning/invoicing so much easier.
Thanks again Paella Time! -
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Angielee912 Sent on 12/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Extremely satisfied in Pleasant Hill, CA
Hi Ralph,
Just wanted to tell you that your staff and Paella were EXCELLENT! We couldn't have expected a better outcome for our celebration! Chef Daniel, Tiffany, Sheila and Maya were the friendliest, most knowledgeable and helpful group of people I've ever worked with - on time and efficient!
Compliments to everyone at Paella Time for making our day look and feel absolutely special! (good call on the plates and utensils btw. What was I thinking - paper plates and disposables?!)
All of our guests had wonderful things to say about the food, the tableware settings and your team. Needless to say many guests took leftovers and the business cards that were on the table! One guest asked if there was a restaurant where he can order from! :-)
Thank you!
Extremely satisfied in Pleasant Hill, CA
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Geneve Sent on 12/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible and tasteful!
Paella Time’s paella and tapas genuinely and authentically beats other flavors my family have tried around the Bay Area. Not only was the food tasteful, but the event staff was as well. We had a backyard wedding in Spring 2021 and Ralph and Tiffany could not have made it flow more seamlessly. I should’ve hired Tiffany as my wedding planner! -
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Robert Sent on 12/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worry free service!
Paella Time handled everything when I hosted my son’s wedding in my backyard. They were VERY professional and everyone loved the Paella. I would definitely consider hire them again! -
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Dominic Sent on 12/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not just a caterer
Paella Time is not just a caterer which is why we decided to go with them to cater our wedding. Besides the food (which was all incredible), they provided us with tables, chairs, all linens, plates, silverware, glasses... Our venue only provided the place, and Paella Time took care of everything else including the set up and clean up. Couldn't have been easier. A few emails is all it took. Thank you so much - Sunny & Dominic
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Jane Sent on 12/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We do, we did!
A year and a half of postponements, and we are married! LOVED everything about Paella Time. From our first email to the end of our reception everything so easy. Thanks to the entire Paella Time team. -
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Debra Sent on 12/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Finally Married!!!
We had to postpone our wedding 3 times due to Covid. Thankfully, all of our amazing vendors were flexible, accommodating, and really worked with us to make this happen. We can't thank Paella Time enough for the incredible job they did. Thank you, Tiffany, for answering all our emails, and many, many questions. We couldn't have done this without you. Thank you, Chef Daniel, for absolutely delicious paella. Highly recommend.
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Rachel Sent on 12/22/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Paella Time!!!
Paella Time did an AMAZING job at our wedding. We had to change venues due to Covid-19, and Paella Time easily handled the changes for us. The new venue didn't offer tables or chairs plus we needed plates, glasses, tablecloths, someone to set it all up and clean up at the end of the night, and Paella Time took care of it all. Couldn't have been easier. Oh, and the food was incredible. The live cooking created and fun experience our guests are still talking about months later. The staff was friendly and professional. From first contact Tiffany and Ralph were a pleasure to work with, and were extremely helpful with the planning process.
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Tabatha Sent on 12/21/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was fantastic!
Everything was fantastic! Thank you Paella Time! Planning this wedding during Covid has been challenging, and Tiffany and Ralph made this so easy and stress free. They coordinated everything with our venue, so we didn't need to. The food was delicious and the service was great. Many, many compliments from family and friends. Couldn't be happier. -
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Dianne Sent on 12/03/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service, delicious food, HIGHLY RECOMMEND
We hired Paella Time to cater our backyard wedding. Thank you for the amazing service from the first phone call, and equally delicious food that we're still receiving compliments on. Tiffany and Ralph were super easy to work with, providing everything we needed including tables, chairs, linens, glasses, and their team was professional, friendly, and attentive. Loved the live cooking. HIGHLY recommend. -
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Karen Sent on 09/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Service and Paella
Everything from the communication, coordination to the set up the day of our wedding went smoothly. Ralph's team and staff members were wonderful and the service was great! Not to mention the paella was amazing and we finished off all the leftovers over the next few days. I could probably eat that for a month straight.
Thank you so very much for serving at our wedding and we definitely recommend you guys to anyone that is considering. -
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Maria Sent on 09/25/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous paella and service
Thank you Paella Time for helping make our backyard wedding perfect. Fabulous paella and service from start to end. Many, many compliments on the food. Loved that you provided the tables, chairs, linens, and all of the set up and clean up, and we didn't need to involve our family and friends allowing everyone to relax and enjoy the day. Maria and Edgar -
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Steve Sent on 09/01/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Backyard Wedding
Due to Covid-19 our wedding venue, that was also providing the caterer, cancelled only a few weeks before our wedding. So, we down-sized our wedding, held it in our backyard, and found Paella Time to cater. Since I've been in the US, I haven't had a good paella. I can honestly say not only was this easily the best paella I've had here, but honestly one of the best I've had. Lots of great feedback from our guests. Besides the amazing paella, we also enjoyed sangria and an assortment of tapas - all delicious. Paella Time also provided tables, chairs, linens, plates... basically everything our venue was supposed to. We can't say thank you enough to Chef Ralph and his team for a superb job. -
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Debra Sent on 05/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Vendor!
I cannot recommend Paella Time enough! Ralph and Tiffany are a DREAM TEAM! I have talked on the phone and sent countless emails to both of them figuring out the catering for our wedding and they have absolutely gone above and beyond this whole process!
They worked with our budget, really listened to our requests, and created the dream catering package for our wedding day. They will really listen to what you are looking for and work with you. They provided so much support and made us feel so at ease for our big day. They have so many different options and really tailor to make sure there is a package for everyone. Truly truly recommend them! -
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Scott Sent on 12/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 stars, and highly recommend!
We wanted something different than the boring, bland wedding food we've experienced at many of the weddings we've been to, and Paella Time was exactly what we were looking for. Everyone loved the live cooking. The food was fresh, hot, and full of flavor. Easy to work with, and responded to emails and phone calls promptly. Exceptional service on our wedding day. Couldn't have been easier. ABSOLUTELY 5 STARS, and HIGHLY RECOMMEND!!! -
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Lexii Sent on 10/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most fun dinner idea!
10/10 would recommend! Paella Time was so yummy, great staff, professional, included in-home tasting. I loved that it was something different that no one else does. I also loved that it wasn't a served over the shoulder type of dinner, I loved that the guests got up and did buffet style where they got to see the giant paella pans. It was such a fun idea and different than what everyone else normally does. Plus it made the vibe a little bit more casual which I wanted. -
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Steve Sent on 07/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved Paella Time
Paella Time was an excellent addition to our wedding! From the planning process, to the in-home tasting, to the reception, Ralph and his team maintained a high level of customer service. Watching the chef create the paella at the reception was sensational and the quality of the food was exceptional. Our wedding guests continue to rave about the experience and the paella. Thanks again Paella Time! -
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Chienhui Sent on 06/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and delicious!
We hired Paella time for our wedding in Sanborn County Park. Ralph is very helpful and organized. From the time we got in touch, he listed a detailed checklist which help us to plan our wedding better and reminded us a lot of things that we don't even think of at first. Ralph also scheduled a site vist and tasting. I noticed that along the proccess, Ralph and his staff, Tfff are very proactive and professional, they actively asked questions such as the resources at the venue site.
On our big day, they did a great job working with other wedding vendors. it actually rained that day and thanks to the great staffs from Paella time, they overcome the cold and the rain, delivering great quality food and did a thorough cite cleanup. they even packed the food for us !
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Matt Sent on 02/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Epic wedding food and service!
Paella Time and Ralph are more than caterers, they really make events happen and memorable. Our backyard wedding was all we could have hoped for. We had 50 guests, and some spaces would have to double as the wedding site and reception. Ralph came to our property several weeks before and drew up a plan of how to make it all work. The staff he had the day off took care of it all. We didn't need to hire out a few companies to handle various tasks, like bartending and general site servicing, it was all bundled into one. Two friends acted as day of coordinators and it all easily worked out.
The food was seriously delicious. Many compliments and comments about how exceptional the food was. The 4 foot paella pan made for an awesome display when folks came up to get their serving, and few veggie, etc dishes paella dishes were easily prepared, as well. Lots of meat, seafood and saffron - no corners cut, ample for seconds and lots of left overs! The appetizers were also excellent. Ralph did an in home tasting session with us, so we had a chance to try and select everything in advance.
Ralph was very professional and easy to communicate with. You can tell right away he's very experienced with events by the details he includes in his communications; this in my book is a plus. I've organized events for 150+, and it's better to address details early on, not 3 days before. We felt very comfortable in the days leading up to the wedding knowing we had covered all relevant topics with Paella Time.
Do yourself a favor and at minimum contact Paella Time to learn about the services and packages they can provide your wedding or event. We're so glad they were a part of our wedding. Thanks again, Ralph! -
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Jenny Sent on 04/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paella Time is BEYOND AMAZING. They took care of EVERYTHING, and made the entire process so easy. Saying the food was delicioys is an understatement. The service was professional and attentive. Nice touch bringing us our own platter of tapas, so we didn't miss out while taking photos LOVED the leftovers @ 1 am! Thank you so much for everything. HIGHLY recommend.-
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Susan Sent on 11/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ralph catered our wedding in September and it was an excellent experience. We knew that we wanted paella so we did a bunch of research and got in touch with a few different caterers. Ralph was immediately the most professional caterer that we spoke with - he sent an extremely detailed questionnaire that we filled out to get things started which was super helpful in starting to get us organized and thinking about the day. Paella Time provides plates, silverware and linens which is so easy and helpful. It makes a huge difference to cut down not only on costs but also the simplicity of cutting down on vendors. Ralph came to our house for the tasting and he is incredibly personable and passionate about his work which we loved. The food was excellent- not only did people love the paella, the tapas and the sangria, but having the paella chef cooking on the deck during cocktail hour was such a blast. It really is part entertainment and part food - it sets such a festive and fun environment. Our chef was Daniel and he and the rest of the serving staff were all excellent, professional and friendly.
I will say we had a little bit of trouble getting in touch with Ralph in the very beginning when we first contacted him for quotes and more information - we had to send quite a few follow up emails, and that is because he is incredibly busy because Paella Time is so popular. I say that only to tell you that if you DO have trouble getting in touch in the very beginning, do NOT give up, it's worth it. A busy caterer is truly a good sign! And all of that said, after we booked him, he was ALWAYS responsive, even just to say that he didn't have time to answer our questions right then, but would be in touch within a few days.
Paella Time was so much fun, made our wedding planning a breeze and your guests will LOVE it. I highly recommend working with them for any event. -
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Gaston Sent on 02/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our spanish family, paella specialists, where pleased by this catering service!! Just wunderful!!! Thanks!! We love your food!!! -
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Nikki Sent on 02/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THANK YOU Paella Time for a fantastic experience! From the first phone call you made everything so easy. I was almost skeptical. You we're willing to handle it all, and took almost all of the stress out of planning our wedding. All of the food was INCREDIBLE! Thank you so much for saving a tapas platter for us. That was so thoughtful. We've received countless compliments on what a great idea this was, how exceptional the food was, and how nice your staff is. 5 stars is NOT ENOUGH! -
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Anette Sent on 01/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paella Time catered my wedding, and was so great through the whole process! We chose not to hire a wedding coordinator, and were really relying on our vendors to help with a lot of the logistics of the event. Ralph was so great about helping with setting up the space before the wedding, and reaching out to our other vendors to make sure everything went smoothly on the big day. We ended up doing family style Paella which ended up working out perfectly! The food was amazing and the service was great! -
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Jennifer Sent on 01/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a gillion brilliant ideas for my wedding (pat pat pat) but this one had to be one of the best. Everyone raved about how good the paella was! And the tapas were still being passed while people were waiting in line for the buffet - great service and attention to detail. I had jokingly told Chef Ralph during our emails back and forth that I probably will be too busy to taste the food on my own wedding day and as I sat down for dinner, he quickly brought over a plate of all the tapas for me and my husband (squeal I'm married) to try. Thank you for the thoughtfulness! -
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Yuchi Sent on 01/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paella Time catered our wedding reception at our backyard, and it was fabulous! The food was great, everyone loved it!
Ralph is so awesome, he was there for us every step along the precess. The very first phone call I had with him went so well that it seemed suspicious. Ralph took care of everything from dishes, silverware, tables, chairs, drink containers, beverage buckets, which I would have otherwise had to look for party rental myself. Afterward, every email communications we had, he had such great attention to details, which made me feel so at ease as a bride to be that has gazillion things to do.
Day of, his staff arrived 30 minutes earlier than scheduled, set up, poured champagne when guests arrived, served tapas, and then, everyone smelled the paella which smelled and look amazing, and of course they tasted amazing. Before we even noticed after cake cutting (which he included for free!!), the staff has cleared out the tables and chairs in the backyard, moved everything inside, packed the leftovers, and done with such efficiency.
Morning after, Ralph called and asked if everything was ok because he staff returned 2 hours earlier than scheduled, he was worried that something went wrong. He said he'd refund me the 2 hours time. I said no, everything was great, we were just done and didn't need them there, instead of refund, just give it to the wonderful staff as tips. Ralph insisted that his staff was taken care of, refund there was!
Thank you Ralph and your wonderful team. I'm sure our guests will reach out to you in the future should they need your service. They absolutely loved it. -
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Julia Sent on 01/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Paella Time for EVERYTHING. When we first found you, we were so overwhelmed by the all details involved with planning a wedding, and you made this so easy. The food was AMAZING. My guests are still taking about how delicious everything was. Paella Time not only cooks the food live in front of everyone (so fun), but also provides anything else you might need such as tables, chairs, linens, staff, and all the plates, glassware, etc... Our venue required that our caterer was a full service caterer, and Ralph handled everything we needed including all of the ceremony and reception set up and clean up. Thanks for helping to make our wedding day perfect! -
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Amanda Sent on 01/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We recently had Paella Time cater our wedding and it was beyond amazing! The tapas, salad, and paella were all delicious, and the service was great! Ralph was a pleasure to work with throughout the entire planning process, and was very detail oriented to make sure nothing went amiss. If you are looking for a unique food option for your wedding, look no further! Paella Time is it, and will make your wedding a memorable one. I couldn't recommend Paella Time and Ralph more!! -
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Ilya Sent on 01/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Food. Very easy to work with and outstanding professional service all around.
While planning for the party Paella Time always responded very promptly.
At the day of the event there was a logistics challenge that was beyond their control and Paella Time reacted very quickly delivering as promised an outstanding results. You can find many Chefs in the Bay Area who cook great food but it is not too often when great food goes together with fantastic customer service.
A+.
Thank you, Ralph and Gerry -
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Jill Sent on 12/30/20254.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top notch paella!
I recently attended a wedding where Paella Time was the catering company. What a great idea! Beautiful huge pans of artfully arranged paella, yummy appetizers and skilled and friendly staff. They were great! -
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Rachel Sent on 02/17/20184.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You wrote a review for Paella Time Authentic Tapas & Paella Catering 33 minutes ago
4.0 star rating 2/17/2018
Paella Time catered our wedding on Sept 3rd, and we absolutely recommend them!
Pros:
- Delicious food that offers something a little more unique for your event than your typical run-of-the-mill
- Visually appealing presentation; the chefs cooked in giant paella pans on the lawn during cocktail hour, which was cool for guests to see
- Paella is gluten-free, and the variety of paella they offer (vegetarian, seafood, meat, or mixed) made us confident we'd be able to offer something for each guest, even those with dietary restrictions
- Offers just the right variety of tapas, paella, salads, and dessert to customize for your event
- Included flatware, silverware, and tablecloths; much easier to go with a one-stop shop!
- Staff was extremely helpful and flexible, willing to go the extra mile on game day
Cons:
- Only thing keeping this from being 5 stars is the recommendation that they update their communications methods. Instead of sending long, text-based emails, it would be great to have a form to fill out online or some other more streamlined, efficient approach!
We were very pleased with Paella Time and felt that our money was well-spent for the food, service, and overall experience. -
Quality of service
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Alyson Sent on 10/04/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING food and range of service
EVERYONE raved about the uniqueness of our wedding day caterers! Paella time served amazing food at my September outdoor wedding. All my guests were delighted it wasn't another steak, chicken or fish wedding! Because of timeline constraints, we did not allow our guests to watch the cooking of paella from start to finnish. That doesn't mean they still didn't get to gawk at the unique setup! The food was great! MANY people went back for seconds and all of the food was boxed and taken home at the end of the night! The tres leches cake is to die for! I wished we were able to try the cake at the tasting. Paella time was on time, professional and friendly. Communication is average, there was a lag before the wedding but makes sense since they do multiple weddings a month! I highly recommend them! -
Quality of service
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Mayette Sent on 03/30/20233.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Unique experience for guests!
We wanted something different for our wedding and when it came to selecting a caterer from The Lighthouse's list of preferred vendors, we immediately went to paella and thought it'd be a fun and unique experience for our guests to witness and partake in.
Initially, and this was well over a year before our actual wedding date when we had signed the contract, we had a guest count of 50 and our contract reflected this. This headcount of course changed over time, and as the months progressed, so did the direction of our wedding. We upped our guest count to 94 and also decided to hire our own bartenders for speciality cocktails in lieu of the sangria that Paella Time was providing as stated in the contract. All of this was mentioned two months before our big day, which I thought would be ample time to relay such changes, but we received some disgruntled responses from Ralph. We didn't get any updates or check-ins either which would have been appreciated given that other vendors that we've hired did.
We also inquired about a tasting; however, this was never attended to. Our inquiry was disregarded and a tasting never happened so we went into our wedding blindly with high hopes that the food would be great.
If there's one stressor I had in planning for our wedding, which for the most part, I've been really organized and stress-free, it was Ralph's way of responding. Ralph's style of communication is rather rough around the edges and it doesn't translate well via email/written communication. Even my wedding coordinator had the same sentiments. I flagged this over to The Lighthouse as I didn't want this to hinder our wedding day and the cooperation between Paella Time and the rest of our vendor team. On day of, everything seemed okay though which I was especially happy about.
Additionally, all communication and updates are to be relayed to Tiffany via email which does take a while to digest/respond to given the length of information. There's a lot of back and forth and details can easily get lost in the mix. If there's one piece of feedback to better your business, it is to invest in a platform that allows for form responses. Having to write down info in-line with the email, changing the font color, etc is a lot of work and time consuming for a client.
All in all, Paella Time delivered. They were prompt and set everything up according to plan. We tried the appetizers and they were all delicious! I personally enjoyed the meatballs (albondigas) and the ceviche - great tang though it could've benefited from a piece of bread or chip to soak and scoop up the fish.
In terms of the paella, the windy weather did hinder cooking time so it was delayed in serving. I knew weather was a gamble, but some guests did complain about only getting the burnt scrapings on the bottom of the pan, and getting uncooked grains of rice. I know you're not going to please everyone, but perhaps allowing all guests to be served before offering seconds would've prevented this in addition to serving the same amounts to each guest.
My husband and I got the mixed paella and loved it! The lemon complimented the flavors nicely and we got a mix of crisp and char from the bottom of the pan. We finished the little paella pan that was given to us. The salad was also dressed nicely and the artichokes were a pleasant add. We enjoyed our meal and also appreciated how your staff kindly served us and our parents/guests who weren't as mobile to go up to the paella pan for dinner. Thank you!
Also, please send our regards to Jacob. He's been a fantastic server and felt more like a guest. Really enjoyed having him on the dance floor and letting loose once his shift was over. Thank you, Paella Time! -
Quality of service
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Dylan Sent on 07/18/20232.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Good food, bad service
The food that Paella Time provided for our wedding was great! We ordered vegetarian and chicken & chorizo paella, salad, and the cheese samplers for appetizers. We also hired Paella Time for bartending services (we provided our own alcohol), and for chairs, tables, and linens.
Unfortunately, the service leading up to and during the wedding was the most stressful aspect of our wedding planning experience. We asked several times over the course of a few months to schedule a call to go over questions, since email answers from Ralph and Tiffany were unclear, but they declined to schedule a phone call given their preference for written communication. The week-of, things became more challenging. We only received our final invoice two days before the wedding, and it was more expensive than we expected. First, tables and chairs cost several hundred dollars more than was listed on their website (which were the prices that they sent us multiple times), and when we asked to clarify, we were told that those prices were from pre-2020. Further, the original quote made the pricing look like it was $3 per person for a non-alcoholic drink package, when in fact, the cost was $3 per non-alcoholic drink serving (e.g. one cup of iced tea, cups priced separately). We paid our invoice, and then received an immediate email follow up strongly pushing that we pay gratuity in advance rather than after the event (despite it being optional), which we then did. Regardless, the bartender still had out a tip jar. After he was asked to put it away on behalf of the bride/groom, he did not. Finally, despite listing in our final detail submission that we wanted glassware at tables, Paella Time did not bring glassware, and so we had to spend the last few minutes before our ceremony working with our coordinator to find those lines in our final detail submission so that she could get Paella Time to bring glasses.
The stress of working through the rest of the details with our ‘full service caterer’ was much greater than it could have been. -
Quality of service
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Sarah Sent on 11/24/20172.3 out of 5 rating2.3
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 2.5 out of 5 rating2.5
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Value 2.5 out of 5 rating2.5
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Flexibility 1.5 out of 5 rating1.5
We booked Paella Time because our venue (the amazing Shelldance Orchid Garden) had them listed as a recommended vendor. We figured we both like paella, and it could be a cool thing to have for our wedding, so we figured, why not? We booked a tasting, which was great -- everything was delicious, and Ralph (the owner) seemed cool.
Then, over the next couple weeks and months, Ralph became intense to handle. Yes, he is organized, he is diligent, and he takes care of a lot of the details, but my (now) wife and I found him very stressful to deal with. Every time we would make even the smallest suggestion or adjustment, we would get so much pushback -- it was like PULLING TEETH to get what we wanted!
BUT, luckily, none of that carried over to the wedding day itself... mostly because Ralph wasn't there! Everything went smoothly, the food was great, everyone loved the paella, the servers and bartenders were awesome, and all the details were completely taken care of. The only (not so minor) issue was that after the wedding Ralph apparently 'scolded' our wedding coordinator over the phone over something that completely wasn't her responsibility. Not cool.
TLDR; if you can minimize the amount of time and energy you have to spend dealing with Ralph, everything else Paella Time offers is awesome and you should have a great experience!
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Quality of service
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Anne Sent on 10/17/20181 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Caution-poor business practices!
Caution-POOR BUSINESS PRACTICES!
As the mother of the groom, I have been working with Ralph, the owner /chef and Tiffany, the event coordinator for over two weeks to plan a rehearsal dinner. We had hammered out all the details so I told her we were hiring them, I just needed to get the go ahead from my son and his fiancé. I asked for the final invoice and was told they accepted another party’s reservation for the same night! NO ONE EVEN HAD THE DECENCY TO CALL ME FIRST BEFORE THEY ACCEPTED THE OTHER CHECK. It appears it’s all about the money with them. So incredibly disappointed, to say the least.
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Quality of service
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