OTERIS ITALIAN BAKERY Reviews
View more informationReviews
4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
41 Reviews
88% recommend it
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Quality of service 4.4 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.4 out of 5 rating
Awards
41
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User photos
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Racquel Sent on 09/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious and Beautiful cake!Delicious and Beautiful cake! -
Quality of service
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Jaclyn Sent on 03/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ordered my wedding cake from Oteri's- it turned out EXACTLY how I wanted it to look, and it was delicious on top of that! They also provided 2 smaller cakes for me and my husband. Still getting compliments about it!Ordered my wedding cake from Oteri's- it turned out EXACTLY how I wanted it to look, and it was delicious on top of that! They also provided 2 smaller cakes for me and my husband. Still getting compliments about it! -
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Monique Sent on 02/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I ordered my cake 2 weeks before my wedding. Went into the store in sounthwest philly, tasted some samples, showed them a picture of what I wanted and it came out pretty much exact. My cake was really simple but it tasted really good. I was able to get one layer pound and another layer regular white cake. I was also able to pick up from the 5th street location as it was closer to my venue.I ordered my cake 2 weeks before my wedding. Went into the store in sounthwest philly, tasted some samples, showed them a picture of what I wanted and it came out pretty much exact. My cake was really simple but it tasted really good. I was able to get one layer pound and another layer regular white cake. I was also able to pick up from the 5th street location as it was closer to my venue. -
Quality of service
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User2517137 Sent on 01/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We worked with the Fairdale location as it was part of our venue contract. Our wedding cake was beautiful and so so delicious. Kelly is very creative and was able to design a cake based on a images we found online. She was also great with follow up phone calls and confirmation. I can't wait to have more of my cake out of the freezer next year!We worked with the Fairdale location as it was part of our venue contract. Our wedding cake was beautiful and so so delicious. Kelly is very creative and was able to design a cake based on a images we found online. She was also great with follow up phone calls and confirmation. I can't wait to have more of my cake out of the freezer next year! -
Quality of service
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Elanor Sent on 04/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding cake was amazing and beautiful! Lisa Oteri was so easy to work with and captured my vision for the cake very well.The wedding cake was amazing and beautiful! Lisa Oteri was so easy to work with and captured my vision for the cake very well. -
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Gladine Sent on 08/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My cake was exceptional. I knew that it would be. I buy from them for every occasion.My cake was exceptional. I knew that it would be. I buy from them for every occasion. -
Quality of service
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Beth Sent on 03/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful cake!!! Tasted amazing, looks gorgeous! It was everything I wanted it to be. They were easy to work with and made quite a few phone calls to me to make sure everything was on point with what I wanted. Super pleased!!!Beautiful cake!!! Tasted amazing, looks gorgeous! It was everything I wanted it to be. They were easy to work with and made quite a few phone calls to me to make sure everything was on point with what I wanted. Super pleased!!! -
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Lisa Sent on 11/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone raved over our cake and it was sooooo beautiful and deliciousEveryone raved over our cake and it was sooooo beautiful and delicious -
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Lois Sent on 09/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding cake they designed for my daughter was beautiful! It was black and white on the outside and when they cut in, the red velvet cake showed the accent color they added to the wedding. Beautiful presentation and wonderful taste!!The wedding cake they designed for my daughter was beautiful! It was black and white on the outside and when they cut in, the red velvet cake showed the accent color they added to the wedding. Beautiful presentation and wonderful taste!! -
Quality of service
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Saheem Sent on 09/06/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding cake was gorgeous and me and my wife loved itMy wedding cake was gorgeous and me and my wife loved it -
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Linda Sent on 11/12/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding cake was provided for our wedding through Oteri's bakery and I was not disappointed. We did have to pay additional for the décor of the cake and I am glad I did so. After weeks of searching for my dream cake I discovered a picture of what I wanted. I provided the bakery with the picture and the details of the cake. It came out amazing! The detailed sugar flowers with jewels in the middle were breath taking! The also provided other desserts at our wedding and everything is delicious! You will not be disappointed!Our wedding cake was provided for our wedding through Oteri's bakery and I was not disappointed. We did have to pay additional for the décor of the cake and I am glad I did so. After weeks of searching for my dream cake I discovered a picture of what I wanted. I provided the bakery with the picture and the details of the cake. It came out amazing! The detailed sugar flowers with jewels in the middle were breath taking! The also provided other desserts at our wedding and everything is delicious! You will not be disappointed! -
Quality of service
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Annette Sent on 12/01/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had oteris make our wedding cake and it was so YUMMY! Everyone loved the cake. I was able to choose 3 different kinds of cake too. We picked chocolate chip, marble and vanilla layer. Each was so good. I also was nervous how the cake would look. I provided the company my ideas and the cake came out perfect. Looked even better than the picture I provided. I coudln't have planned it any better. I am so glad I used oteri's bakery for our wedding. All of their other deserts are great too.I had oteris make our wedding cake and it was so YUMMY! Everyone loved the cake. I was able to choose 3 different kinds of cake too. We picked chocolate chip, marble and vanilla layer. Each was so good. I also was nervous how the cake would look. I provided the company my ideas and the cake came out perfect. Looked even better than the picture I provided. I coudln't have planned it any better. I am so glad I used oteri's bakery for our wedding. All of their other deserts are great too. -
Quality of service
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Dana Sent on 11/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We lover our cake. We wanted a Ombré cake and Oteri's did it. The cake was beautiful, fresh and deliciousWe lover our cake. We wanted a Ombré cake and Oteri's did it. The cake was beautiful, fresh and delicious -
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Colleen Sent on 10/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Oteri's provided my wedding cake through P&P Catering. It was BEAUTIFUL and tasted even better. They made my cake exactly how I envisioned and were very easy to work with.Oteri's provided my wedding cake through P&P Catering. It was BEAUTIFUL and tasted even better. They made my cake exactly how I envisioned and were very easy to work with. -
Quality of service
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User1340989 Sent on 09/22/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding cake was beautiful but I though it should have been higher from the picture I seen. The pound cake was really good and icing. We had overall good experience with bakery for our wedding and the prices are very reasonable.Our wedding cake was beautiful but I though it should have been higher from the picture I seen. The pound cake was really good and icing. We had overall good experience with bakery for our wedding and the prices are very reasonable. -
Quality of service
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Jessica Sent on 03/15/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
BEAUTIFUL everyone said how good it was and it was beautifulBEAUTIFUL everyone said how good it was and it was beautiful -
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Lauren Sent on 10/25/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was beautiful!!! I was so pleased, and all the guests at my wedding raved about how good it was... I highly recommend them, my cake look just like the picture i showed them. Irene was very nice and although the bakery itself was very crowded with customers, the service was fast. We are planning to renew our vows in 10 years, and I will definitely be getting my cake from Oteri's again!The cake was beautiful!!! I was so pleased, and all the guests at my wedding raved about how good it was... I highly recommend them, my cake look just like the picture i showed them. Irene was very nice and although the bakery itself was very crowded with customers, the service was fast. We are planning to renew our vows in 10 years, and I will definitely be getting my cake from Oteri's again! -
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Melitta Sent on 09/24/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My cake was EXTREMLY beautiful and tasted fantastic!! I HIGHLY recommend this company to every bride that wants their cake to be the talk of their fabulous wedding! If you would like to see pictures of my beautiful cake you can contact me at melittadogan@yahoo.com. Good Luck future brides!My cake was EXTREMLY beautiful and tasted fantastic!! I HIGHLY recommend this company to every bride that wants their cake to be the talk of their fabulous wedding! If you would like to see pictures of my beautiful cake you can contact me at melittadogan@yahoo.com. Good Luck future brides! -
Quality of service
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Shanta Sent on 07/07/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was great... It was delivered on time.
Irene was great with the order, they called to confirm things.
The guest said it tasted fabulous!
The cake was great... It was delivered on time.
Irene was great with the order, they called to confirm things.
The guest said it tasted fabulous!
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Quality of service
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Sara Sent on 05/12/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely love my cake. Beautiful design and presentation. I can even get my daughter's birthday cake from here. Last minute is not a problem. Love their Service.Absolutely love my cake. Beautiful design and presentation. I can even get my daughter's birthday cake from here. Last minute is not a problem. Love their Service. -
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La Chaun Sent on 12/19/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was great and the service was excellent!!!!!!!!!!!!The cake was great and the service was excellent!!!!!!!!!!!! -
Quality of service
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Amanda Sent on 11/19/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They're service is great. It was a pleasure working with them. Especially Liz who took the time out to explain everything to us and let us taste test.They're service is great. It was a pleasure working with them. Especially Liz who took the time out to explain everything to us and let us taste test. -
Quality of service
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Stacey Sent on 11/06/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Spectacular desserts! Your cannolis, cupcakes and cookies were a great addition to our desserts table. You were highly recommended by our caterer, Christina's Catering.
ThanksSpectacular desserts! Your cannolis, cupcakes and cookies were a great addition to our desserts table. You were highly recommended by our caterer, Christina's Catering.
Thanks -
Quality of service
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User1616291 Sent on 05/12/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was moist, yummy, and so very prettyThe cake was moist, yummy, and so very pretty -
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Sherri Sent on 06/05/20134.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was a three layer with bottom layer pound cake, middle layer chocolate and the top red velvet! The cake was beautiful, tasted WONDERFUL and did not last the whole evening!The cake was a three layer with bottom layer pound cake, middle layer chocolate and the top red velvet! The cake was beautiful, tasted WONDERFUL and did not last the whole evening! -
Quality of service
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