Omni Limousine Reviews

Reviews

• James Sent on 11/04/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Omni Limo was a great company. It was extremely easy and convenient to schedule our transportation with them. They coordinated very well with our venue coordinator and picked up and dropped off everyone on time. The limo driver was very courteous and professional and made sure we had everything we needed. I would definitely recommend Omni Limo for your wedding.

  Omni Limo was a great company. It was extremely easy and convenient to schedule our transportation with them. They coordinated very well with our venue coordinator and picked up and dropped off everyone on time. The limo driver was very courteous and professional and made sure we had everything we needed. I would definitely recommend Omni Limo for your wedding.
• 
  User1495201 Sent on 01/04/2014
  4.7 out of 5 rating

  4.7
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    3.5 out of 5 rating
    3.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We decided on Omni Limo for a few different services for our wedding day. We first had a stretch limo for our pictures and two different bus services for our dinner venue at 5:30 and our drinks at 8:00. Omni had the best prices in town and the price included tip and tax. Thankfully they allowed us to separate the buses into two separate hour transactions - though annoyingly they claimed the day BEFORE the wedding that was not normally policy and the buses had a two hour minimum - they honored their original offer. When dealing with this company I would get your services in writing because when I dealt with one sales rep, Desiree, she never mentioned a 2 hour min on the buses but the day before the event when I called to confirm I got a different rep and she claimed a different policy. All went well, but it was a scary feeling! Yes, I would recommend them but I would also recommend being smart about keeping records.

  We decided on Omni Limo for a few different services for our wedding day. We first had a stretch limo for our pictures and two different bus services for our dinner venue at 5:30 and our drinks at 8:00. Omni had the best prices in town and the price included tip and tax. Thankfully they allowed us to separate the buses into two separate hour transactions - though annoyingly they claimed the day BEFORE the wedding that was not normally policy and the buses had a two hour minimum - they honored their original offer. When dealing with this company I would get your services in writing because when I dealt with one sales rep, Desiree, she never mentioned a 2 hour min on the buses but the day before the event when I called to confirm I got a different rep and she claimed a different policy. All went well, but it was a scary feeling! Yes, I would recommend them but I would also recommend being smart about keeping records.
• Stephanie Sent on 09/07/2015
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  We used a 28 passenger van to transport guests from strip to venue. Bus was on time. Driver was friendly. Setting appointment was easy online.

  We used a 28 passenger van to transport guests from strip to venue. Bus was on time. Driver was friendly. Setting appointment was easy online.
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• 
  User1839623 Sent on 10/01/2014
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The reason for the rating is because of one incident. When the driver picked me up at Vdara, he had a bit of an attitude because I was 5 mins late for my 2:45pm pickup. It honestly wasn’t my fault he came early at 2:20pm and waited around. Also when he dropped me off at Bali Hai, the first thing he said when I got out of the limo was, do you want to pay in Cash/Card? I was taken back, I gave my credit card when I made the reservation and thought it was on file, so I said, could you just charge the card? He said no, and I luckily had my wallet and paid him. I made sure my sister call the company to have them charge the credit card for our 10pm pickup. Other than that, the shuttle buses and limo came on time.

  The reason for the rating is because of one incident. When the driver picked me up at Vdara, he had a bit of an attitude because I was 5 mins late for my 2:45pm pickup. It honestly wasn’t my fault he came early at 2:20pm and waited around. Also when he dropped me off at Bali Hai, the first thing he said when I got out of the limo was, do you want to pay in Cash/Card? I was taken back, I gave my credit card when I made the reservation and thought it was on file, so I said, could you just charge the card? He said no, and I luckily had my wallet and paid him. I made sure my sister call the company to have them charge the credit card for our 10pm pickup. Other than that, the shuttle buses and limo came on time.
• Laura Sent on 10/01/2015
  1.8 out of 5 rating

  1.8
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Bad company to work with. No wonder they are no longer a preferred vendor for my wedding venue. Unfortunately we were already "grandfathered" into our contract. Way overpriced, really unprofessional and extremely unhappy with service. First, we had an issue with our first pick up shuttle driver. He showed up but no one knew he was there, so he left. Then when the second shuttle driver came, he basically chewed out the first driver in front of my fiance, which was super awkward and a little harsh since it was the guys 2nd day! Second, they called my fiance on our WEDDING NIGHT at 11:30 PM to see if they needed to charge us for the extra hour that the first shuttle driver decided to leave....absolutely ridiculous! Do not use.

  Bad company to work with. No wonder they are no longer a preferred vendor for my wedding venue. Unfortunately we were already "grandfathered" into our contract. Way overpriced, really unprofessional and extremely unhappy with service. First, we had an issue with our first pick up shuttle driver. He showed up but no one knew he was there, so he left. Then when the second shuttle driver came, he basically chewed out the first driver in front of my fiance, which was super awkward and a little harsh since it was the guys 2nd day! Second, they called my fiance on our WEDDING NIGHT at 11:30 PM to see if they needed to charge us for the extra hour that the first shuttle driver decided to leave....absolutely ridiculous! Do not use.
• Timothy Sent on 09/17/2018
  0.5 out of 5 rating

  0.5
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  Very very poor. Don’t waste your money. No show and when challenged stated was there an hour even though flight on time. No one there. Still took payment and response was we don’t call international numbers !

  Very very poor. Don’t waste your money. No show and when challenged stated was there an hour even though flight on time. No one there. Still took payment and response was we don’t call international numbers !