Olivia Grace Bridal Reviews
Reviews
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.9 out of 5 rating4.9
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.9 out of 5 rating4.9
-
Flexibility 4.9 out of 5 rating4.9
Awards
-
Linnea Sent on 07/20/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful Experience!
I am so grateful for Olivia Grace Bridal and my consultant Alma for helping me find my dream dress! Do not hesitate booking an appointment at Olivia Grace! You’ll be so happy you did!
-
Quality of service
-
Lindsey Sent on 06/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful from start to finish!
For some, trying on bridal gowns may come with anxiety, but with Olivia Grace Bridal there is no need! From the very first moment in the shop with my close friends and family, I felt completely at ease and in the right hands choosing from their fabulous selection of gowns and accessories. Every step of the way, the girls at Olivia Grace made my selection process special and without pressure. I found "the one" on my first visit and utilized their in-house alterations shop across the street with complete satisfaction and trust. I found their services so personable, and also affordable. Love your seamstress, my mom would say, and that I did! Thank you to everyone there, especially Alina, Marissa, and Sylvia. You all made my dress dreams come true! -
Quality of service
-
Brandi Sent on 04/22/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A perfect dress for my perfect day!
I had the best experience and was so happy with my purchase at Olivia Grace Bridal. As a larger-bodied bride, I wasn't sure how I was going to find the dress of my dreams, but somehow - and with very little drama! - I was able to find the perfect dress! I worked with Grace, who was so encouraging, patient, and sweet. I didn't feel pressured and was encouraged to take all the time I needed while in the shop and at home to think about my options before deciding on the dress. She was able to fit me into specific dresses that weren't my size but helped me get the vision. I truly appreciated the experience and wish I could get married all over again to be able to do this from the start and have all that cheer and happiness I felt the moment I put on my dream dress! :) Pricing and alterations were discussed up front and it made the rest of my planning so much simpler. I ordered early and they were able to store my dress without an issue until close to the time I needed to focus on alterations. I absolutely LOVED working with Olivia Grace Bridal!! -
Quality of service
-
Gina Sent on 01/03/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great quality
Great Quality dresses, not outdated, the prices are really good. The staff works very hard to find you the perfect dress. This was my first stop for a dress, took my assistant about six dresses and I was set on mine. To this day I have not found a dress that I like more than mine. The alterations were really good, they worked until the day before to make sure that it fit like a glove and it sure did. -
Quality of service
-
Ashley Sent on 01/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful dress
Picking out the dress was great, and the whole experience overall was excellent. The ladies at the separate accessory and fitting shop were excellent and really turned a dress that I was already in love with to a dress that I will cherish for the rest of my life. -
Quality of service
-
Victoria Sent on 01/03/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Find your dream dress!
Where do I even begin?! My experience with Olivia Grace Bridal was a DREAM!! From the moment I walked in, the entire staff made me and my squad (Mom, Aunt, future MIL and MOH) feel welcomed, especially our Sales Associate, Grace Hamilton. She sat us all down in a beautiful dressing room, explained the dress finding process and asked me questions not only about the styles of dresses I liked, but also about my soon-to-be husband and our love story, how I envisioned him seeing me walking down the aisle, etc. She really led me through an array of emotions as we tried on dresses and she was so keen on my feelings in each one - stopping to ask how I felt before revealing them to the group. Needless to say I found my DREAM dress and I owe it all to Grace and the countless options at Olivia Grace Bridal. Highly, highly recommend! -
Quality of service
-
Tiffany Sent on 10/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everyone was amazed by my dress
They made the entire experience a wonderful event for everyone involved. I recommend them a million times over -
Quality of service
-
Katherine Sent on 08/15/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Strongly recommend!
I had a great experience at Olivia Grace Bridal! It was the first bridal shop I visited and I was so pleased with the service I received. I went into the appointment knowing nothing about what kind of dress I wanted and my stylist (Grace) was so helpful. I typically hate shopping and trying on clothes but she made it a painless experience and helped me find a dress that I absolutely love! Alterations were a little more pricey than I expected, but the alterations team worked so incredibly hard to make sure the dress was perfect. -
Quality of service
-
Alyssa Sent on 06/03/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The most beautiful wedding dress
Olivia Grace has the most beautiful gowns. I found my dream dress there. The girls are so professional and really help to make your wedding dress experience the best!-
-
-
+4 photos
-
Quality of service
-
Marcela Sent on 03/09/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best experience ever!
Hands down the sweetest girls ever! Everyone was so helpful and so polite. Grace helped me choose my dress and was so considerate of what I wanted/ didn't want. She encouraged trying on all the dresses and different styles in a way that wasn't pushy at all.
From there on Sarah was in charge of me and she was great! She was so informative and professional throughout the whole process. My mom and I would call her at the store freaking out and stressing and each and every time she assured us everything would be okay and calmed us down. When the Texas winter storm hit (ONE week before the wedding) Sarah and Razil (owner) called to check up on us and again, assure us it would all be okay. And it was! We are so grateful for the Olivia Grace girls. I felt like a million bucks thanks to ya'll! -
Quality of service
-
Tuckysinclaire Sent on 01/10/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Worth every penny!
As a plus size woman one of the most stressful parts of planning my wedding by far was worrying about if I would find a dress. Most places don’t carry dresses over a size 20, so I was so excited when I found out that Olivia Grace Bridal had dresses available to try on in my size. Olivia Grace Bridal was the first place we went and they set the bar high. Private appointments, individual stylists, large closed dressing rooms, modesty panels for dresses, giant mirrors, great lighting, and large family seating areas it seems like they’ve thought of everything! The first time we came in they paired us with Sarah, and I feel like she understood my concerns as a plus sized bride. We actually ended up shopping elsewhere and coming back because our experience was so good. During the whole process Sarah made sure I understood exactly what was going on, and communicated clearly. When the dress came in she advised us to use Sofia their in house alterations and I’m so glad I did. Between Sofia and Sarah I felt like they were really listening to me! I ended up going over budget a little, but Sofia’s alterations were amazing, and with Sarah’s help I looked like a princess. I cannot recommend Olivia Grace Bridal enough, thank y’all so much. -
Quality of service
-
Claire Sent on 10/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic team
I’m an Austin bride but went to Olivia Grace Bridal because they had several Enzoani dresses I wanted to try and I’m so happy I found this boutique. They team was amazing and they were able to get my alterations done so fast for my wedding. The dress was absolutely perfect and I couldn’t be happier!-
-
-
+6 photos
-
Quality of service
-
Serena Sent on 09/18/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing, extremely helpful!
I went into the shop without any knowledge of wedding dresses or where to even begin. I was helped by Bianca, she was fun and laid back. She helped me narrow down to my top 5-6 dresses and then I came back to pick my final dress, i had another appointment for accessories. The dress came in and they were so helpful in the fitting and pick up as well as recommending a tailor. They have a huge selection of beautiful dresses and accessories. -
Quality of service
-
Jennifer Sent on 05/24/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Love my dress and the entire experience!!
I cannot say enough about how wonderful my experience was at Olivia Grace! I absolutely love my dress, and my shopping day was so much fun! All the staff was so great especially Grace who assisted me throughout the whole process. I highly recommend this bridal shop, and I think it’s the best in San Antonio!-
-
-
+8 photos
-
Quality of service
-
Brianna Sent on 05/01/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful Experience
I had such a laidback stylist! A very good experience overall. The entire staff was so friendly & helpful. Truly made me feel like a bride! -
Quality of service
-
Jacquelyn Sent on 04/08/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal Dream
Olivia Grace Bridal did a wonderful job helping me find my dream dresses! They were so attentive to every detail. The Olivia Grace Bridal team were all so sweet and helpful. They made my dress search easy and fun! -
Quality of service
-
Laura Sent on 03/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing!!!!
The whole experience was absolutely amazing! I worked with Sarah and she was so amazing to work with! She listened to me when I talked about what I was looking for and stayed within my budget. She never tried to have me pay more than I wanted from the beginning. She picked out dresses she knew would be ready in time for my wedding because I’m about 6 months out, with all of them being within my budget. All the dresses I tried on were absolutely gorgeous! They made it a tough decision, but I left feeling like an absolute princess in my dress. -
Quality of service
-
Eva Sent on 03/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A Dream Dress
I finally took my dress home from Olivia Grace Bridal! I am so happy! I still look at my dress and I cry! It is really a dream dress! I wish I can wear it everyday! Olivia Grace was my first stop & my last. I tried on a few dresses, but fell in love with one. The shop is beautiful, with big windows that let natural sunlight shine on the dresses causing them to sparkle even more! There are so many beautiful dresses for every body size and shape, which made me feel more comfortable. Everyone was so kind and helpful. Especially, patient! I am such a picky person, so I am glad they were able to help me! I fell in love with one dress, but also the lace from another dress, they were able to put the lace I loved in my dress! How amazing, right? So schedule your dress appointment! Go find your dress! -
Quality of service
-
Jovanna Sent on 01/06/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great bridal shop
Was not expecting to find my dress here, but am beyond glad I did. A beautiful, diverse selection of dresses in a cute shop. I recommend making an appointment, so you can take your time and play. Alice was completely amazing throughout the whole process. I went back for several fittings, and them having their in house seamstress made it so much easier. Sophie is great, very patient, and can make any request a reality. I recommend Olivia Grace without a doubt. -
Quality of service
-
Gabrielle Sent on 01/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent experience
The whole experience was absolutely wonderful. The rooms are beautiful, the service was friendly and welcoming. I would recommend this store to any bride shopping for their dress! -
Quality of service
-
Andi Sent on 12/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Hands Down the Best Bridal Boutique in San Antonio!
I cannot recommend Olivia Grace Bridal enough. If you are looking for the whole wedding dress shopping experience in San Antonio - you will only find it here! As someone who went to every bridal boutique in the city, finding Olivia Grace was the answer to my prayers. The showroom is absolutely beautiful. It's charming and upscale without being pretentious. The same thing can be said about the staff there! Razil and Alice helped me find my dream dress and they were both very sincere and made me feel so comfortable. The staff here isn't just trying to sell you on any dress- they truly want to make your bridal dreams come true and will help you find your dream dress! If you are hesitant- don't be. They have a great selections of styles, brands and sizes. Becoming an #OliviaGraceRealBride was one of my favorite parts of wedding planning! -
Quality of service
-
Victoria Sent on 12/09/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible Selection of Dresses and AMAZING service!!
They had a great selection of dresses that can fit anyone's style and body shape. I didn't know much about what I wanted from my dress, but Razil did an AMAZING job listening to what I liked or disliked about each dress to help me find the dress that was most perfect for me. She didn't stop when I found a dressed that I really liked, she kept going until she found a dress that I absolutely loved! Olivia Grace Bridal can make any soon to be bride feel and look like a Disney Princess. -
Quality of service
-
Lauren Sent on 12/07/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Olivia Grace Bridal Review
I absolutely loved my experience at Olivia Grace Bridal. Alice was wonderful! She made the dress buying process easy and fun! They ordered in a dress I had tried on in a different state so that I could compare it side by side to other dresses. She had awesome suggestions on ways I could alter the dress the dress I chose to make it unique. I did all my alterations with Sophia through Olivia Grace and my dress fit perfectly on my wedding day. I cannot speak highly enough of Olivia Grace. -
Quality of service
-
Nicole Sent on 12/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
5 Star Treatment!
I found not one, but two dresses for my wedding at Olivia Grace! Their selection is incredible, and their specialists know what they're doing, especially Grace. She went above and beyond for my shopping experience, and I can't thank her enough! I will continue to refer my friends to Olivia Grace and tell them about my 5 Star experience here! -
Quality of service
-
Rachel Sent on 12/06/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
10/10 would recommend!
Alice and everyone at Olive Grace were amazing to work with. They were knowledgeable and really went the extra mile. Would definitely recommend!! -
Quality of service
-
Jami Sent on 11/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The best wedding boutique in the Hill Country
I cannot recommend Olivia Grace Bridal enough! The boutique is so well kept, stylish and clean. The dress selections are beautiful with a variety of options, ranging in style and price. While I’m confident all of the stylists are tremendous, I don’t think I could have been paired with a better stylist other than Alice! She really understood what I liked and did an exceptional job pairing accessories that compliment both the dress and my personal style. -
Quality of service
-
Sarah Sent on 09/26/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Experience
This is by far the BEST bridal shop in town!
Alice was my consultant and she was hands down amazing.
Before making an appointment at Olivia Grace, I thought that I had already found "my dress." But my soon to be MIL was in town and I wanted her to be part of the experience so I made an appointment. And it was the BEST decision I could have made. It was like Alice knew exactly what I wanted without me saying much. She pulled the most perfect dress for my day but it didn't have sleeves and that's what I really wanted. Alice said hold on, went a grabbed this beautiful bridal jacket thing and put it on me backwards! The dress had sleeves in a matter of seconds. She said we would could order extra material for the sleeves and have them made. I was sold. I have never felt more beautiful than I did in that moment. I cannot wait for my fiance to see me in that dress,
I cannot say enough wonderful things about Olivia Grace. You need to experience it for yourself. They had the best costumer service. Always keeping me updated with the arrival of my dress and vial. You can tell that everyone whom works there has a passion for what they do. -
Quality of service
-
Amanda Sent on 09/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Book Today!
I can't say enough positive words about Razil and her team with Olivia Grace Bridal. Razil met with my mom and I as we discussed my thoughts of my ideal dress. She listened to my preferences and we found my wedding dress that very day! We truly experienced the best customer service at Olivia Grace. Razil's team members are so knowledgeable and sweet! You truly feel as though you're visiting friends any time you go to Olivia Grace. Razil's seamstress is also very talented and took care of my alterations in a short amount of time so we had ample time for bridal portraits. I received so many compliments on my wedding dress and my husband absolutely loved my dress! -
Quality of service
-
Mallory Sent on 08/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Found it!
I was pretty skeptical that I would be able to find a dress as quickly as I did. It would not have been possible if not for my consultant Grace at Olivia Grace Bridal! We shopped many different styles but Grace knew that something just wasn't right with the ones I was choosing. She surprised me by bringing in this beautiful mermaid style dress (made me nervous bc I am curvy) and I fell in love instantly with the dress and the price! Bridal moments are real folks and Olivia Grace Bridal helped me have mine! You get to go into your own big room that is completely catered to you and your viewers. Wonderful experience overall! -
Quality of service
-
D A Sent on 06/30/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding Dress
Today I visited Olivia Grace to find my wedding dress. From the moment I waked in fell in love with the place. Sarah was my stylist and she was very professional, friendly and easy to connect with. Which made my experience much better. I found my dream dress and will definitely recommend anyone to visit. -
Quality of service
-
Sthephanie Sent on 05/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful Experience!
I originally went to another bridal boutique but they didn’t have the style of dresses I was looking for so they referred me to Olivia Grace. They squeezed me in to their schedule that same day and it was a great experience. Grace was so sweet and accommodating! They scheduled me in for a second appointment the next day and I found my dream dress. They have a VARIETY of dresses to choose from. Very clean and cute boutique! -
Quality of service
-
Crystal Sent on 05/08/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Bridal Shop
This dress shop was amazing from the small details of the beautiful atmosphere to the superior and professional customer service. I drove 2 hours to San Antonio to visit 4 dress shops and Oliva Grace was my last appointment of the day. Not only did I find my dress at Olivia Grace, I received the best service of all 4 shops I visited. Bianca was the girl who helped me during my appointment and she is absolutely the best. She listed to what I wanted, stayed in my budget and was patient and did not rush me like other shops. I highly recommend this shop to all brides !! -
Quality of service
-
M R Sent on 04/02/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Saved the Best for Last
My niece, who is my wedding planner, scheduled a whirlwind day of vendor visits last October. Our last stop of the day was Olivia Grace Bridal. The first impression was breathtaking. The decor was beautiful and inviting, and that was before we saw the dresses! As a mature bride, I wanted something sleek and classy. My consultant, Alice, worked with me to find the perfect dress and was able to order it in the correct size. When I expressed my desire to add sleeves, she recommended their seamstress, and assured me she could create the look I wanted. Her enthusiasm and professionalism put me at ease. She shared my excitement as I showed a picture of the sleeve I envisioned for my dress. She offered to meet with me and the seamstress when the dress came in to discuss the alterations. She kept in contact along the way until the dress was complete. I also went back to order earrings I admired on my initial visit. After experiencing issues with the earrings shipment, they graciously gifted the earrings to me! I was truly touched by the entire experience with the Olivia Grace team. The personal attention I received from start to finish exceeded my expectations. -
Quality of service
-
Mercedes Sent on 03/02/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent experience
This was my first time trying on dresses and I didn't feel the need to look anywhere else. Everyone was very nice and professional and made me feel special and welcomed. Thank you again for helping find the perfect dress! -
Quality of service
-
Victoria Sent on 02/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very helpful!
I am from Corpus Christi, and took a day trip to San Antonio to look for my wedding dress. I tried two other places before Olivia Grace, and I was so discouraged. My best friend and I walked in without an appointment, but we were not turned away. She immediately pulled a handful of dresses in my size, even though they were working an appointment. I told Alice I wanted something with sleeves, and lo and behold she pulled out THE ONE. She was so helpful through everything! I love my dress, and cannot wait for it to arrive! -
Quality of service
-
Sarah Sent on 12/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Dress Boutique in San Antonio
All of the ladies at Olivia Grace Bridal were amazing! My mom, mother-in-law, and I had so much fun dress shopping in their super comfortable private room. The sofa and snacks made for a great experience. I also loved that the consultants really listened to what I envisioned in a wedding dress and also pushed me to try on a few things I hadn't considered beforehand which led to me finding my absolute dream dress! They even went above and beyond to help make the dress affordable for me. I couldn't think of a better place to have started the wedding planning adventure. I continue to get compliments on how amazing my dress was. This shop is such a gem in our big city - your dress shopping experience will not be complete without a visit there! -
Quality of service
-
Krystle Sent on 05/03/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Had such a wonderful experiance with my day visit to Olivia Grace Bridal! The very first dress I tried on was the one! I would recommend Olivia Grace Bridal to any bride!! -
Quality of service
-
Lucia Sent on 12/09/20194.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Great experience
Olivia Grace is the first and only bridal salon I visited in search of my wedding dress. The energy of the shop is really relaxing and fun, and Grace (our salesperson) was a total professional. My friends and I had a great time - and I found my dress! -
Quality of service
-
Kim V. Sent on 01/28/20204.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Cute Bridal shop
Responsiveness and quality I gave 4 stars bc I had booked my apt for 10am but they had me down for 11. BUT the manager made up for it and gave me a discount off of my dress. This is a cute little shop that was very welcoming. They had complimentary water AND champagne! Grace was super friendly and helped me find the perfect dress after explaining to her what I liked. The prices were decently priced and the dresses were all super cute! -
Quality of service
-
142De86Bd5Bea7Eb6F19F24Ab873046Cf168Ce7F Sent on 03/13/20203.8 out of 5 rating3.8
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 3 out of 5 rating3.0
-
Flexibility 4 out of 5 rating4.0
Loved the Dress
I loved my dress from Olivia Grace. The experience was good, the boutique is super cute, and the ladies here sure knows how to make you feel good. The only thing I'd recommend for future brides is go to DB or some other bridal store get your measurements and don't let anyone persuade you to get a bigger size (if its not necessary)... I basically would've been fine with a smaller size (also I work out so of course I was going to lose weight not gain) but they ordered up really big just so I can pay $900+ in alterations. Good luck! -
Quality of service
-
Katie Sent on 06/27/20193.8 out of 5 rating3.8-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 3 out of 5 rating3.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Rare situation?
I booked an appointment to try on dresses and was excited because this shop was the “what you see on tv” experience. We were running two minutes late so I called to let them know. They said everything was fine. We get there and waiting over 45 minutes past our appointment time because the bride before went over. They came out and said they were cleaning the room, and this was 10 minutes after our appointment was set to start. We didn’t see them again until my mom was really getting frustrated and went in after 40 minutes of sitting, not knowing what was going on. My family was in from out of town and I had another appointment to get to. Thank goodness I had a dress in mind from another shop and it did set the tone for the appointment. They told us we could pull dresses while the bride was still in her appointment because it was getting closer to an hour late. Had no idea price points, and as they were being put back it was crazy confusing. The appointment did change drastically when the lady assigned to my appointment began to assist. She explained what happened but it did give me a bad taste. She was wonderful though! Appointment time was 2 and I don’t believe I had my first dress on until after 3:30. I wish I could remember the ladies name because she did turn the visit around. I ultimately did not buy a dress there and really Hope next time they recommend the bride before, comes back because it was unfair and unprofessional.Olivia Grace Bridal's reply:
Hi Katie, thank you for your feedback and we are so sorry we let you down. You are completely right, you should have never been kept waiting so long. That is not how we conduct our business, and unfortunately it was a rare occurrence.
We set aside two hours for each bride to make sure no one feels rushed and sometimes we are faced with having to find the balance between not rushing our current bride and starting with the next appointment and we are so sorry we missed the mark this time.
You have provided us with invaluable feedback that we will take to heart and we will take the necessary steps to make sure this never happens again to another bride.
We are so happy to hear you enjoyed your time with Sarah. Congratulations on finding your dress, and again, we so apologize for letting you down. -
Quality of service
Are you interested?
Are you interested?