Old Towne Bakery Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
17 reviews
Recommended by 93% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.5 out of 5 rating4.5
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
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User photos
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Mindy Sent on 10/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Olde Towne Bakery is the best in the QC! -
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Emma Sent on 05/02/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most importantly the cake was delicious! But they did so much more than that! Olde Town Bakery really helped when it came to quantity of cake to order, what would and won't work with designs and ideas, and what flavors pair well together. The tasting was simple and easy and that made the ordering process very easy. I would highly recommend this company to anyone looking for cakes! Their sugar cookies are awesome too! -
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Jenna Sent on 01/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Olde Towne was very professional. They had delicious cakes and cookies, but they were also very personable. They really help us design a cake that we were going to love for our big day. They didn't want us to settle for something we just kinda liked, they really wanted us to love it! I would highly recommend them and will be using the in the future. -
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Tom Sent on 10/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did an excellent job with our cake!! -
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Shanna Sent on 07/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome cake. Friendly service. Affordable. -
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April Sent on 05/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was awesome. The price was great and it tasted wonderful. This is my absolute favorite bakery in our area. -
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User1205213 Sent on 06/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered our cake from Old Towne Bakery. It was beautiful and tasted delicious. Many people complimented us on the cake, both its style and taste! I would highly recommend them - they have great cookies too! -
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Brittany Sent on 09/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved my cake! It was exactly as I pictured it and tasted great! -
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Danielle Sent on 12/09/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, yummy cakes and we go here for all of our cakes, cookies, sweets needs during the year! -
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Amber Sent on 06/17/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was beautiful and it was easy to set up an appointment and to work with the ladies at the bakery! Its a very fun and busy place not only for wedding cakes but also they have tons of cookies, donuts & pastries. -
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User2819879 Sent on 10/17/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered OTB's stenciled sugar cookies to share with our friends and family as wedding favors. I was worried the cookies would fall apart as we bagged them, but they held up great! No one at the wedding (except for my immediate family) had had these cookies before and everyone was blown away. I'm happy to have chosen OTB cookies for our wedding favors! -
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User1992988 Sent on 04/26/20154.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Old Towne Bakery for the dessert for our wedding. Instead of cake we ordered their famous iced sugar cookies. We were able to customize the color and even include our initial on top. They had a variety of design options, offered an inexpensive delivery service, and were just overall great to work with! -
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Melanie Sent on 10/13/20114.7 out of 5 rating4.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best bakery and i loved my cake!!! It was moist and perfect. They are a small shop so the cake tasting wasn't a typical wedding tasting but well worth it. you gt what you order and the price was great for our 4 tier cake plus 2 additional sheet cakes! -
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Jill Sent on 05/02/20124.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I am the Mother of the Bride and was very happy with Olde Towne Bakery. The cake was beautiful and delicious! We had many compliments on the cake and the variety we offered. I thought we would have more leftovers but people loved it so much they kept going back! :)
The only reason I did not give a 5.0 was during the initial consultation and the final meeting, the price was quite a bit different. So, I don't if I misunderstood or what...but, it was what it was. We are still so happy with the cake and how beautiful it looked on the cake stand at the reception!
Jill Gehbauer
Milan, IL (Quad Cities) -
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User1913589 Sent on 11/10/20144.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I ordered my cake for my wedding from Olde Towne. I meet with them more than six months in advance and showed pictures of my cake and I was told it would be extra. I emailed her the picture as she requested and and I was told that would cost me more than I was quoted. i was very upset and explained that I as told something different and I got a response well the lady I met with was mistaken. It was very frustrating and disappointing. I did not want to pay more on the cake because I was already spending a lot on it. I was ready to just find a new cake person but they decided they were going to order a stencil to allow for me t have my cake and not have it cost extra. It was a very frustrating road with them but the cake turned out amazing and it was beautiful so I was happy. -
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User5788363 Sent on 06/25/20124.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Our cake was great and looked amazing! The staff was friendly although seemed a bit disorganized at times. -
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Elena Sent on 07/27/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Don't go here!
DONT GO HERE!!! On July 20th I picked up this cake for my daughters birthday! I carried the very heavy cake to my car on the road down the way since there was no parking the only time I got to see the cake was while the employee was walking by and she held it so I couldn't see the top! When I got home minutes later as I was pulling the cake out of my car I seen the hand print and went right inside to call the bakery they asked for pictures which I provided with the box still stapled closed then with it open! As u can tell the box my cake was in was two small cake boxes stapled together since they don't have a proper box which in the end messed up the side of my cake and the controller on the top you think for a $140 cake they would have a proper box and since they make big cakes all the time how unprofessional it is to staple boxes together all while the employee is apologizing for messing up my cake! I wanted to buy a number 8 candle and as I was handing my $20 bill to the employee she said no take it for free I messed up your cake I said thanks then left! My hole point to this post is olde towne bakery said WE put the hand print there not THEM even tho the box was completely shut when I seen it and the only people around the cake outside the box was the employees of Olde Towne bakery! So I waited a week they said the owner was going to call me! then this morning I wake up to a message saying no one is going to call me and nothing is going to be done for this huge mistake that ruined my $140 cake we couldn't even eat cuz it was touched and my children have underling health issues and I didn't want to chance them getting sick over a HAND PRINT!! so don't go to Olde Towne bakery if you want a good cake with out hand prints! Walmart and hyvee cakes are the way to go at least u know they will taste good and be hand print free and if there is any type of mistake which I have never had in the last 7 years of birthdays I'm sure they would make it right unlike Olde Towne bakery!-
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+6 photos
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Quality of service
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