Oceano Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
49 reviews
Recommended by 96% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
+58
User photos
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Estrella Sent on 09/17/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Place
Oceano was an amazing place for a wedding. The staff went above and beyond. The setting is breath taking! -
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Hector Sent on 03/11/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Venue in San Juan
We have been going to Oceano for years and when it was time for our wedding it was a no brainer! In fact we were having drinks at the Oceano bar, enjoying the ocean breeze and admiring the professionalism of the staff and decided that was the place for us. They always made us feel welcomed and that is what they did with out guest. The Event Manager, Juan Carlos Aponte was a delight to work with. Professional yet well versed in what his venue could offer us yet extremely personable to make us feel as if we were working with a friend. My mom uses a walker to walk and the staff could not have been more accommodating to the point she couldn't stop talking about how great they were with her. Norberto, Angel A, Josue and Givanni were members of the Oceano staff that made sure all of use had the best service. We chose white glove service for the sit down dinner and we felt as if we were at the best venue on the island with the attention to detail that this gentleman provided us. We want to go back and do it again!!! Thanks again to Juan Carlos and his staff at Oceano for giving us an event to remember and to be talked about for a very long time by us and our guests! -
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Amanda Sent on 02/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juan Carlos is professional while personal and the food and view are perfect!
Planning a 40-50 person wedding in San Juan is not easy if you're on a budget, but Oceano fit all of our needs. We started out looking at the hotels but felt the minium consumption was over the top for what you get. Oceano offered a spectacular view, privacy, and amazing food at a fair price. Negotiations and changes to our contract were all handled by Juan Carlos with the utmost professionalism. We were blown away by the tasting and on the wedding day, our guests raved about the food. The bartenders were on point with fast personal service. We had the pork carving station at our cocktail hour on the 3rd floor and the guests seriously would not stop talking about how delicious the pasta was. My husband's 85-year-old Abuela said the pork was on point, and she's a tough critic! With our 39 guests, Oceano's 2nd floor provided plenty of room for dancing and partying and we were not disturbed by any patrons and music volume was never an issue. Even if we'd had all our 50 guests RSVP I don't think it would have been too tight. The DJ was able to have music on both the 2nd and 3rd floors simultaneously.
Do yourself a favor and have the white glove service! The staff at Oceano were so professional, none of my guests realized it was a buffet. The service was phenomenal. No guests waiting in lines or fumbling and spilling dinner on their dresses!
Thank you so much Juan Carlos! We really had the best night ever dancing and partying all night with our family!-
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+12 photos
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Silmarie Sent on 12/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing View and Food
Oceano hosted our rehearsal dinner in December of 2019. We had about 80 guests and the dinner was held on the second floor of the restaurant. They ended up opening up the roof for us as well, which was very helpful, as the second floor alone as a little crowded with 80 guests. The view from the roof is amazing, even at night. They severed several appetizers/ouer d'oeuvres and had a pasta and pork carving station for dinner. All of the food was delicious. They also provided a microphone and speaker for our toasts (we had a little bit of trouble with the speaker, which cut out a few times). Overall, it was an amazing event and we would highly recommend Oceano. -
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Emily Sent on 12/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rehearsal dinner in moon lounge, food was incredible
We have our rehearsal dinner for our wedding here and WOW! The food and price was incredible. Absolutely stunning restaurant right on the beach. Highly recommend, can not wait to come back! -
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Madeline Sent on 12/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oceano is the solution to all of your wedding needs!
I’m going to open with this: the staff at Oceano absolutely exceeded our expectations and curated the most magical wedding night ever. My husband and I tied the knot with 18 guests up in the Moon Lounge. Juan Carlos was the main point of contact from beginning to end and he was extremely helpful by answering questions, taking payments, and confirming details with me via email. When my then fiancé and I landed in Puerto Rico, we had plans to meet with Juan Carlos at the venue to go over things. However, something came up and he wasn’t able to come, but Heidy stepped in for him and she was an absolute dream. She answered all last minute questions, approved a very last minute change to the DJ, and was so welcoming and kind. She was such a treat to work with and even stopped by to congratulate us the evening of our wedding. I was under the impression that I personally (along with some family and friends) would have to set up the venue with my DIY decorations. I was wrong! The team handled my decorations for me and put everything together better than I could’ve ever imagined. Fast forward to our ceremony- my jaw dropped when I walked into the venue. The dinner tables were set up flawlessly, all of my flowers and garland and signage was exactly as I wanted it, and chairs were set up on the balcony for the ceremony. It was just perfect. The wait staff quickly removed the chairs after the ceremony so there was room to mingle and dance. We opted for a four hour premium open bar, which started about 30 minutes before dinner. For dinner, we had a pork station with pasta and the food was PHENOMENAL! The spiced rum glaze was mouth watering. We also opted for guayaba cheesecake instead of a traditional wedding cake and were not disappointed. All of the wait staff were incredible, but I want to give a special shout out to Felix. He went absolutely above and beyond and every single guest had something great to say about him. He kept me hydrated amidst all the rum and other alcohol and general craziness of the evening. They all worked tirelessly to make every guest comfortable all night. It was such a dream. My husband and I can’t say enough amazing things about the staff at Oceano. They made our day a dream come true. The view also cannot be beat. Thank you all for making our wedding so incredible!-
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+19 photos
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Suhayl Sent on 07/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oceano was perfect and so was their staff!
Oceano was the perfect venue for my wedding! Their venue sits right on the beach and has floor to ceiling windows with ocean views, it's in the perfect area for guest (Condado) just about 15 mins from the airport and 10 mins from old San Juan. Their food and drinks are amazing and definitely played a big role in us selecting Oceano as our wedding venue. Aside from being a beautiful venue with excellent food and drink options, their services and support were extremely professional. Juan Carlos their event sales manager, was absolutely lovely. He was on top of our communications (very responsive), answered every possible question, made sure that our contract was regularly updated with changes, he even helped when it came to us selecting a DJ. Juan Carlos was always very professional and warm while we worked together, it makes a huge impact to have a venue with staff that are kind, respectful and eager to help make your day special. Oceano was perfect but even more perfect was my experience with Juan Carlos and his colleagues. Thank you so much! -
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Adia Sent on 06/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever!
Juan Carlos!!!!! We are in love (still - a few weeks after our wedding) with Juan Carlos and his staff at Oceano. FLAWLESS!!! Thank you for keeping a smile on my face. Our guests were delighted with the attention they received. It was a memorable day. From start to finish, working with the details of our day and managing our requests, I can say they deliver. We will never forget you and your staff! Thank you again.
LOVE,
Adia & Richard -
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Bianca Sent on 05/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue!!!
We hired Oceano as the venue for our small intimate wedding after searching various places. The experience was amazing!!! All of the aspects of this place were impeccable. The set up (for the ceremony as well as at the Las Brisas Salon), the food (for which we receive a lot of compliments) and the fire star service. Thanks to Juan Carlos and all of the Team for making this day so special!!!! I would recommend this place to anyone. -
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Michelle Sent on 05/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juan Carlos is the MAN
Guys if you are looking for great views, amazing food, and 5 star service, Oceano is the place for you. I had my wedding and reception here and it was nothing less than stellar. We were able to reserve the second and third floors with around the clock service for our wedding guests. The views, did I mention the VIEWS! In my personal opinion this is the best place to have any type of function. The communication was great and clear. IF we can do it all over again, we will choose Oceano again.-
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+7 photos
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Xuewei Sent on 05/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you!
I had my destination wedding on the third floor, moon lounge. The place is so chic. The view is fantastic! The staffs are so friendly and helpful, and they helped a lot when I was trying to decide the venue. The food is one of the best that I tried in san juan! Definitely recommend to come here to have your wedding! -
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Lafonda Sent on 04/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
Where do I start....we chose this venue based on the food we ate for brunch on a visit to PR. Juan Carlos is so great to work with. From the very beginning he answered all of my questions and provided me with additional support whenever i needed it. The venue itself is GORGEOUS!! We didn't need much decor because the ambiance is perfect! The food was delicious, everyone raved about the Puerto Rican pork and pasta. The open bar was good, bartenders was fun and kept the drinks flowing. My favorite thing about this venue besides the food may have been the house DJ. He kept the dance floor packed and I liked how he also could be seen dancing to the music. I absolutely LOVE Oceano, and if I could so it all over again I would. Absolute best venue! -
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Jeany Sent on 04/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Venue
We had a small destination wedding with only 8 guests. We used the Moon Lounge (top floor) for both our ceremony and reception. It comfortably fit a large arch, tables arranged family-style, a round wedding cake table, and there was still a bit of room for dancing. We chose a plated four-course dinner and open bar. I have milk and egg allergies, and they were able to easily accommodate. The restaurant itself is beautiful with a panoramic view to the beach, allowing fantastic pictures to be captured. Ariana Cotto and her team were very helpful and did a fantastic job the day of the event. We highly recommend this venue. -
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Ericka Sent on 02/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Increeeedible!!!!
There are not enough letters to say hooowwww deeply grateful we feel to have found Oceano!, they are the most incredible place, with the most incredible view, food ,lighting,accomodations, vibe and most important the most amazing people, their staff and managers are amazing at making anyone feel completely confident that they have you covered , Juan Carlos, Diana to name a few made our wedding day absolutely astonishing and worry free, will forever be costumers and recommend it any day of the week!Thank You!!!!!! -
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Elizabeth Sent on 01/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Christmas Gathering
Staff Complied with Service Expectations, great communication, friendly and professionals. Amazing food and the most beautiful location. -
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Maria Sent on 01/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spectacular food , excellent service and seamless experience for all. Definitely recommend it!!!!! Great and beautiful place!!!!
From the very beginning, from the price estimate phase to the event coming to fruition, everything was utterly magnificent. Great food and service! Stunning View !!!! -
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Betty Sent on 01/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent for Private Activities
I had my Board of Directors Christmas Party there. I used the room on the 3rd. floor. I really recommend it; it is real cozy and the beach view is beautiful. The food and the piscolavis were delicious. We had a wonderful time and the personnel are very friendly. I highly recommend Oceano -
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Myrosado Sent on 11/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding venue
We couldn't be happier that we were able to have our wedding ceremony and reception at Oceano! The event coordinators Nilka and Juan Carlos were amazing to work with, very accommodating, attentive, and responsive. The day of our wedding was absolutely perfect, the venue and the ocean view were stunning. Juan Carlos was on top of every detail to ensure all went well. The service from beginning to end was exceptional. Thanks to Felix, Joseph, William, and Rolan for taking care of every detail during the event. The bartenders and the house DJ were also amazing! The food was delicious, drinks excellent, and service was outstanding. Beyond our expectations! Thank you so much for the perfect wedding! -
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Lakia Sent on 08/16/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We couldn't be happier with the Oceano. Juan, Felix, Norbert, William, and Miquel were exceptional. We had both our wedding ceremony and reception here and everything went as planned. The food was delicious and a hit with our guest. We started planning and communicating with our planners a year in advance and they made sure to answer all of our questions in a timely fashion despite the hurricane. The DJ was great and kept the dance floor packed. The staff were attentive to our needs during the reception and kept our glasses full without having to ask. Thank for making our day Special! -
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Nilda Sent on 07/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oceano was the PERFECT spot for our wedding. We had both the ceremony and reception here and both were flawless. The setup, the food, and the service was impeccable! Having planned this from the states was challenging, but their team made it much more manageable. The communication was excellent, before and the day of the wedding. The ambience was gorgeous, the DJ was great, and again, the food & service were top-notch. Juan Carlos and his team were awesome. We highly recommend any event at Oceano! -
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Loribel Sent on 04/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oceano is just perfect for any type of wedding! Great spot and location<3 Juan was great! -
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Amelia Sent on 02/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oceano saved our rehearsal dinner! We had reservations at another restaurant, but they started giving us the run-around a month before the wedding. With less than 24 hours’ notice, that other restaurant told us they couldn't make our menu and changed it to fried food; we pulled our business. We happened to be at Oceano for dinner, and on a whim asked Jorge, the manager, if they could host our rehearsal dinner for 22 people the next day. After telling him our situation, he presented us with a beautiful room and menu options. In less than 24 hours, they decorated, printed menus with our names, and made everyone feel like the whole thing had been planned for months. The food was amazing, and everyone commented on how good it was. Felix and Bradley, our dedicated wait staff, were super accommodating, and their service was top notch. We were so happy to have our event at Oceano; they truly made the evening unforgettable. -
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Nicolette Sent on 10/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paloma and the team at Oceano Restaurant are simply amazing. I celebrated my 30th birthday there last year and the place is gorgeous! I had my wedding planned and deposits paid for September 2018. Unfortunately, I live in Houston and the weather was not kind to me or the beautiful people of Puerto Rico. After dealing with Harvey, PR was hit hard. I had family who flooded and money suddenly became crucial. Paloma understood completely. I couldn't expect family to plan a trip to PR not at this time. She refunded my deposit even though she didn't have to, working through blackouts to help get me much needed funds. She is proof that good people exist and a lot of them exist in Puerto Rico. The planning process was effortless and she made everything so easy, I'm sad I won't be married there, but I will definitely be back to give you all a huge hug!!! -
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Tiffany Sent on 09/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If your looking to have a small intimate wedding at beautiful venue OCEANO is the place. Ivonne was absolutely fabulous! She was responsive, attentive and professional! I planned my wedding in ONE MONTH and she was there to assist me every step of the way. One would assume I spent a year or so planning my wedding, that's how beautiful it was!!!!!!!
OCEANO has an amazing team who were very attentive to my guest and I. I was able to ENJOY my wedding!!!!!!!! Ivonne and her staff took care of every detail. Mind you I had my wedding the week of Hurricane IRMA. IVONNE reassured me there was no damage to the VENUE and she was right.
The food and drinks were absolutely amazing !
Thank you IVONNE for making my day spectacular! -
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Diana Sent on 04/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juan Carlos is wonderful and will handle every detail of your wedding expertly. The food was incredible and the venue was breathtaking and very clean! -
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Marielena Sent on 04/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mesmerizing is a great word to describe how beautiful everything was at Oceano. We have to thanks Juan Carlos, Norberto, William, Edwim and the team for making our day as fabulous as it was. The communication was incredible and that made everything perfect; from the ceremony, to the cocktail, the bars, the food, and all the in between. The availability to make everything work made our special day an on forgettable one. And of course the view it was a plus. -
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Tyler Sent on 03/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BEST VENUE IN PUERTO RICO. My wife and I recommend Oceano to anyone who wants their wedding in Puerto Rico. Juan Carlos is the events coordinator and he will work on every detail of your wedding until it is perfect for your situation. They work quickly and easily on short notice. When you first arrive to Oceano on your special day, you will be amazed with how much every employee does to give you and your family a night you'll never forget. And finally I am happy to tell you all that they will work with your budget and I know for a fact that you will get more for your money at Oceano than any other venue on the island.
DETAILS: We had about 30 guests that fit comfortably on the third floor, or ceremony was on a patio with a perfect view (you can also do the ceremony on the beach or even inside), followed by a champagne toast, a 5 star meal with dessert, and 3 more hours of open bar next to a spacious dance floor.
SEATING: The way the seating was arranged was well thought out and every guest could talk to each other comfortably without yelling, while still having enough space to breathe and move around.
TRANSPORTATION: A valet is waiting for you and your guests if you choose to drive to the venue and taxis are running all day and night in the area if you are going to drink.
HOTELS: Oceano is in a very touristic area so you will find hotels for any budget nearby, fancy or cheap.
ATTRACTIONS: I will always recommend traveling the entire island, but if you only stay in PR for a short time, Oceano is fortunately located near most of PR's tourist attractions. So, you can spend the entire trip in the Condado area and have fun.
Questions: Please call and ask for Juan Carlos the events coordinator for any questions and don't miss out on this opportunity. -
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User2974516 Sent on 02/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are currently near the end of planning our destination wedding and I cannot express enough how happy and blessed I feel to have found such a beautiful venue for such a great price! I can't wait till our big day and to see all of our guest in awe! -
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Shaleika Sent on 11/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Juan Carlos, you and your staff are the best. Every couple's dream is to have the perfect wedding. And just when we thought it couldn't get any better, it did. You helped to make our wedding reception something none of us will ever forget. Your staff was exceptional and service superb. The rooftop cocktail hour was beautiful. It was fun to watch the line of servers bringing food to each table and unvieling every beautifully plated entree at the same time. The bar tenders were great, friendly and professional. And all of the food was delicious for the tongue and the eyes. The oceanfront venue was breathtaking. Our guest were never without food or drinks. Everyone told us that was the best wedding they have ever been to. All we can say is "Thank you, thank you, thank you." This is the best venue in San Juan!
Gracias from Ken and Shaleika! -
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Miliangely Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hermoso lugar para una boda íntima. -
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Kelli Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We initially came to Oceano on our first trip to San Juan before we were even engaged and absolutely loved the food, the service and the stunning view so once we got engaged, it was an obvious choice for our rehearsal dinner spot! We ended up having a delicious buffet and open bar for our rehearsal dinner on their second floor with our closest friends and family then rented out the second and third floor for the rest of the night for a welcome party for all our other guests to join us for appetizers and cocktails. The food, drinks, service and atmosphere was amazing! Such an incredible venue. I don't think you could be disappointed! Our guests talked about how great this night was for months after the wedding! Thanks Oceano! -
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Aundrea Sent on 06/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our June wedding ceremony and reception at Oceano's rooftop Luna Lounge. We had eaten at oceano on a previous visit but not actually seen the space, thankfully we worked with Andrea the Events Coordinator. She was amazing, answered all of our emails with 24hrs, provided me with as many visual details to imagine the space. Working with her was a relief and took away a lot of stress that I had encountered with other vendors.
Our guest count was at about 30 people for the ceremony followed by cocktail hour with hors d'oeuvres and small dinner. The space was more than enough for everyone to sit and dance comfortably. Location and view were perfect. Food was absolutely delicious. We all had a great time, and couldn't have asked for anything else! -
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Carla Sent on 02/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Got married in this beautiful location. Everything was just perfect. Food was great, service was awesome and the view is spectacular. I wanted to get married in front of the beach, but not in the sand. Oceano has a third floor terrace that we rented for the ceremony and the cocktail. Reception was in the second floor, which has floor to roof windows that will allow you to enjoy the beautiful view. Their evet planner, Melissa Rivera, helped me from the first day I contactes her few month ago to plan every detail for this special evening. -
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Zaira Sent on 01/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We went to PR to do some research on places the we could have our rehearsal dinner, we came to Oceano for brunch. They had great food, great service, and a great view! So we took a chance to have our rehearsal dinner there without trying their dinner and it was an absolutely great idea!
Our rehearsal dinner was extraordinary, indoor / outdoor, the service impeccable, I can't complaint about anything! The view is beautiful, right on front of the beach. i want to give and special thank you to Melissa Rivera she answered all my calls, even after hours, she provided additional decorations and managed the entire event for us. Around 40 p/p, everyone was very thankful and had a great time! It was a complete success! We will definitely stop by on our next visit to PR. Great place!! -
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Tamara Sent on 12/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a perfect Sunday morning brunch wedding and all I can say is: AMAZING!!! All my family and friends still talk about how beautiful our wedding was. If you want to have a wedding that everybody remembers, Oceano is the place. Its perfectly beachfront located and it has an amazing terrace and air conditioned salon. And the food is delicious!!! -
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Roman Sent on 10/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding! We had our wedding the weekend of the 26 of September 2015.
Oceano offers impeccable service, outstanding food and a beautiful scenery. The staff, Melissa, Juan Carlos, Norberto, William y Pablo made everything possible to make our wedding a unique event, I have to say, they surpassed our expectations by far! Our guests and us cannot be more happy to have chosen Oceano as our wedding venue.
Thank you very much for a beautiful memory! -
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Andrea Sent on 08/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oceano was perfect! Adriana was beautiful and extremely helpful. The food was delicious and the view was breathtaking. We had the second floor of the restaurant to ourselves. The service was exceptional! -
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Darwin Sent on 06/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I planned my proposal and engagement at this venue and I can honestly say everything exceeded my expectations. The food was amazing, the view was unbelievably beautiful, and the staff was key in making it an unforgettable experience. They arranged for my fiancé's floor to be empty for her surprise proposal, spoke with the band to play a song of my choosing for the moment, and were extremely attentive of every little detail so that everything would go even better than planned. It was a beautiful day and the staff at Oceano helped make that moment in my life magical. -
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Pamela Sent on 05/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We held our wedding reception at Oceano after having sampled some appetizers on a previous scouting trip and couldn't have been more pleased! They were flexible with our menu and guest list and very easy to work with. Everything from the setting to the food to our amazing waitstaff and bartender was fabulous! They well-exceeded our expectations and we're dying for a return visit! -
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Taisha Sent on 09/24/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
This was a beautiful venue, cozy and elegant. The event planner Juan Carlos was a pleasure to work with. Very attentive and helpful. The day of the wedding he was an absolute work horse, assuring all went perfectly. Food was amazing and my guests had a fantastic time. Could not have asked for more! Highly recommend! -
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Myrna Sent on 09/03/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is beautiful, everybody was so impressed with the views and how nice and modern it was. Juan Carlos was amazing during the whole process. When I got there on my wedding day, I had to wait a little bit downstairs and he brought me a mojito to relax. The staff was so friendly and the service in the event night was amazing. The staff was always checking with us to see if we needed anything. They recommended us a DJ and the DJ was pretty good too, he did everything we asked for. Highly recommended for small weddings.-
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Jazmyn Sent on 09/18/20154.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We hosted our Rehearsal Dinner/Welcome Party at Oceano and it was awesome! They were so helpful and accommodating with everything, and the venue -
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Shirley Sent on 06/30/20174.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Oceano is a beautiful venue on the beach. We had a destination wedding and chose the venue site unseen, all based on the reviews and photos I found on Wedding Wire and other sites. Juan Carlos was very helpful in explaining all the options and menus. He emailed me the floor plan and explain the set up down to the chairs. The day of the wedding, everything ran smoothly and the staff were professional and attentive, my glass was never empty. Our guest raved about the food, it was delicious. They also recommended and provided the DJ, Joaquin, he was amazing. They made our wedding day very special. -
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Steffani Sent on 10/19/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The only issue I had with Oceano was the lack of email response which was solely due to the fact that they changed event coordinators. Besides that, it was by far the best location we could have chosen for our reception. The food was incredible, the service was even better and the drinks were out of this world. We had 60 guests and we were only there for the day because we had all come in on a cruise. We would have had the ceremony there as well had we not gotten married at San Cristobal. Everything about this venue was just perfect and I couldn't have asked for a better wedding day! -
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Ashley Sent on 06/18/20184.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After a postponed wedding because of the horrible hurricane that hit Puerto Rico we ended up having such a beautiful and amazing wedding in June at Oceano. Juan Carlos and his team were very accommodating! The venue was so beautiful that it didn't need much decor but just simple touches here and there. Our family and friends had an amazing weekend in Puerto Rico and we kept getting compliments on how beautiful our wedding was. If I could do it over it again, I would! -
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User2597702 Sent on 04/17/20164.1 out of 5 rating4.1
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 2 out of 5 rating2.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ended up having a wonderful pre-wedding welcome dinner at Oceano. The planning process was a bit of a rollercoaster. We had some serious concerns about the professionalism of the business in the months prior to event, however, about 3 weeks before we came to Puerto Rico we were told that the person we had been working with was no longer with Oceano. Paloma took over the planning of our event and everything was great after that.
The setting is gorgeous. We loved the modern architecture and our guests loved sitting on the rooftop moon lounge overlooking the beach. The food was reasonably priced and our foodie guests definitely approved. The live station Paella was a huge hit as were the chocolate hazelnut macaroons. The whole event went smoothly and the service was very good. They easily accommodated food allergies and even brought us kids meals when we realized half way thru the night that our original order hadn’t been communicated to Paloma.
If you're planning a wedding here, be sure you understand the size of the spaces and how your guests will fit. We were originally planning on having our ceremony on the rooftop but after hiring a wedding planner we discovered that with the size of our group we wouldn't have room for chairs or an aisle. It's would be a beautiful setting for a small or less formal wedding, but it wasn't the right venue for us and it would have made life easier if we knew this earlier in the process. In the end we were thrilled that we decided to keep the venue for the welcome party and had a great time there.
It seems they may be making some positive changes and I hope they continue because there’s a lot to love about Oceano! If we're even back in Condado we'll be back for cocktails and hors d'oeuvres for sure!
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Ernest Sent on 01/12/20173.2 out of 5 rating3.2
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3 out of 5 rating3.0
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Flexibility 3.5 out of 5 rating3.5
We hosted a cocktails event here as a part of our wedding weekend. From a guests perspective, I believe the event went pretty well overall, as we reserved the 3rd floor moon lounge which looks out over the ocean. And frankly, the biggest and best draw to Oceano is its location and amazing views out over the beach - probably can't be beat. Which is unfortunately probably why the rest of my review will seem a little less stellar as I'm sure they are well aware of their monopoly.
Communication was a little challenging, perhaps because things just move slowly in PR time, but it seemed harder than usual. Also they were quite expensive and not very flexible - there were a number of 'additional fees' we had to pay to do things like reserve the space and book the reservation, on top of the minimum spend and other more standard items which was a bit frustrating. The welcome drinks were forgotten when we arrived, so I had to put the pressure on to make that happen, and they also ran out of champagne glasses at some point for maybe 20 minutes or so. And for some reason strangers kept coming up to our private space and using the bathrooms - would be nice if they did something to help prevent this.
On the positive side, the space has front and back outdoor patios/balconies, and we used the back balcony to setup a cigar roller which our guests had a blast with. They also seemed to do a good job bringing out the chips that we ordered throughout the evening, although I was too busy chatting everyone up to get a chance to try them unfortunately.
In sum, if you don't mind paying up, and taking a little more of the event management aspect onto your shoulders (i.e. make sure you outline details like "keep strangers out" up front), this is a good spot to do a medium (50 person) sized cocktail event. -
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User2395456 Sent on 10/30/20152.8 out of 5 rating2.8
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
We fell in love with this place during our stay in Condado due to its "Miami Vice" ambiance and amazing food. We decided to have our rehearsal dinner there since the venue itself was a little small for our guest count for a wedding venue. We paid for their "white glove" service and the servers were excellent and really wore white gloves which I thought was very elegant. However, we had a minor issue getting to the venue on time due to an event in San Juan that night as well as a heavy rain storm, so we arrived almost an hour late to what was supposed to be a 3 hour rehearsal dinner. Since we had not started dinner yet, we asked if we could extend our time since we were paying for it anyway and there wasn't another event after ours, but Oceano flat out denied our request. Other than that, the guests loved the food, but having eaten there before I was disappointed by the presentation of the food that night. Especially since we paid a much higher price point than normal for each plate. I saw the plates that were being served to other people dining at the restaurant downstairs and they looked a lot better than ours, big difference! Also, it was very hot in the beginning as we had to set up inside due to the rain. I wish that would have been avoided instead of waiting for us to complain about the heat. They should have had the air on from the beginning. Besides that, the service and ambiance were great and our guests were definitely impressed. I just had higher expectations from Oceano in general. -
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Antoinette Sent on 07/22/20151.9 out of 5 rating1.9
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Quality of service 2 out of 5 rating2.0
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Average response time 4 out of 5 rating4.0
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Professionalism 0.5 out of 5 rating0.5
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
We hosted our welcome party here in preparation for our destination wedding. We had our event on the second floor.
The positives: We originally were communicating with a person named Melissa. She was very responsive and professional.
The food tasted great. The room is nice and has a great view of the ocean.The drinks are good.
The cons: Plastic chairs look tacky in the daytime (better at night).
Melissa was in Germany, and not there for our event. Instead we met with Paloma. She was rude and unprofessional. We were starting the event with appetizers, and then we had food stations set up. These stations were serving meat. You need to eat pork and turkey with a knife and fork. For this reason, I wanted there to be enough seating for all of the guests. We were short 7 chairs. She insisted that we couldn't have it because a) we are having a cocktail party and seating is not guaranteed, and b) she had another event that was going to use the 7 chairs I wanted. This sounded pretty crazy to me-It's not a cocktail party if the people need to use a knife and fork, and we're talking about 7 chairs, not another 5 tables. She said if I didn't like it, I should contact Melissa to make another seating plan (remember this is the day before the event, and Melissa is in Germany). She said "we do things by the book here". When I asked if she would contact Melissa for me, she said, I can, but she probably won't reply.
Day of the event: There wasn't enough food. I was expecting these stations would provide plenty, but they didn't make enough to provide "a meal" for each guest. We were never advised that the food provided in what we ordered, would not be enough. Granted this place is expensive- I would have expected for the high minimum price we paid, everyone would feel full.
One of my guests was soaked by the sink in the restroom. A manager mocked him and made a joke that he must have pissed himself. A MANAGER.
Not impressed with Oceano. Book elsewhere. -
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