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Ocean House Reviews

Ocean House View more information

8 Reviews

Rated
4.2
out of 5.0
Recommended by 84% of couples
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    3.9 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.1 out of 5 rating
  • Flexibility
    4.4 out of 5 rating

Awards

8
  • M
    Maria P. Married on 10/03/2020
    5 out of 5 rating
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    Beautiful!

    We had a small Covid wedding at Ocean House. We worked with Rachelle, who was fantastic to work with. Given the difficulty with logistics during Covid we had to do a lot of shifting with our data and time and she was very patient and helpful as we worked through that. On the day of, she was super helpful in making sure we had everything we needed. And the location couldn't be more beautiful! It was a treat for us and our guests to have our wedding at Ocean House.
  • B
    Brenna Married on 04/12/2014
    5 out of 5 rating
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    The Ocean House is a dream setting for a wedding. The service, the food, the hotel accommodations were all five star experiences. Toni Scotto is such a pleasure to work with, incredibly organized, responsive, and creative. We had the perfect day due to the folks at the Ocean House and cannot thank them enough for all their help.
  • K
    Kati Married on 11/02/2013
    5 out of 5 rating
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    It was an unforgettable experience to get married at Ocean House! The views are spectacular, the food is delicious and the service is extraordinary!
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  • M
    Melanie Married on 08/02/2014
    4.8 out of 5 rating
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    Most amazing place and spa located right in RI. The entire staff is extremely friendly, helpful, and accommodating. One feels like royality when there. We couldn't have picked a better venue.
  • S
    Sarah Married on 09/01/2012
    4.8 out of 5 rating
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    Working with Toni was a pleasure. She and everyone at the Ocean House helped make our wedding pretty much perfect.
  • sarah r
    Sarah Married on 06/01/2013
    4.6 out of 5 rating
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      5.0 out of 5 rating
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      3.0 out of 5 rating
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    The Ocean House is one of the most beautiful wedding venues in New England. Everything about the building and grounds is stunning and perfect. My guests were blown away by the beauty, delicious food, and delightful service. Every employee at the Ocean House is incredibly kind and makes your guests feel welcome and comfortable. We served hors d'oeuvres and drinks on the gorgeous deck behind the ballroom and than asked guests into the ballroom for a three course dinner consisting of clam chowder, rhode island salad, and surf-n-turf or chicken. After the wedding we kept hearing that the clam chowder and the surf-n-turn was the best the guests had ever had. The guests were welcome any where on the grounds and enjoyed exploring all that the Ocean House has to offer (which is a lot). The wedding coordinator, Toni, takes care of all the day-of set up and coordinates with all of your vendors, so the bride is worry-free the day of her wedding. All of the staff is incredibly attentive and made sure that everyone had everything they needed the entire day of the wedding. The only complaint that we had was that time flew by too quickly.
  • User1791305 2+ years ago
    3.4 out of 5 rating
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      3.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
    The venue is beautiful and befitting of a 5-star place. But Ocean House lacks 5-star finesse in its services. Food is bland/lacks flavor (unless you specify otherwise); phone calls and emails go unreturned for days from the various services at this establishment; staff often does not have domain expertise; many errors made in wedding plans had to be repeatedly corrected, printed wedding menu had errors. Overall, my event was beautiful. But I expected more of a 5-star place that commands 5-star prices. It is more of a "wanna be" 5-star.
  • Bridget
    Bridget F. Married on 06/04/2022
    1 out of 5 rating
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    Don't get married at the ocean house!

    BRIDES BEWARE! I recently had my wedding at the Ocean House and the management team (Events/Room Reservations) were terrible to work with and made my wedding seem as an inconvenience. I was told many times by staff that they are in the "business to make money" we almost canceled due to them double booking a weekend event after our contact was signed that left no available rooms for our guests. The day of there were several mistakes with ballroom setup including mixing up table assignments and getting the seating chart wrong for the head table ( they sat my husband and I at the wrong seats!) When we arrived at the hotel for the weekend they didn't even know a wedding was going on and thought we were part of the corporate event as well as calling my husband by the wrong name after several conversations with the front desk and our wedding coordinator. After the wedding weekend we had to coordinate picking up items from the wedding to which our wedding coordinator never responded and the billing department were sending us inaccurate bills for things that were not applicable. I am truly disappointed with the management and how they handled our wedding from start to finish. I would highly discourage anyone from having an event especially a wedding at the Ocean House as beautiful of a venue it is NOT WORTH the money or experience for such an important life event. I have talked to other brides who have been married at Ocean House or Weekapaug Inn (sister property) and they have all had similar experiences. Bottom line DON'T GET MARRIED AT THE OCEAN HOUSE!!!!!!