OBX Wedding Trolley Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
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Emma Sent on 02/07/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Severo Wedding 💗
One of the best decisions we made was securing the Stella for our wedding. It was a huge hit & made things so much easier for not only our wedding party but our guests as well! Gene & Nick were so great and easy to work with - and the Stella gave us some very classy pics that we will cherish forever! ✨ -
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Michael Sent on 11/15/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect touch to a wedding day!
This trolley was both extremely useful in transporting us and our guests back and forth from the rental beach house to the venue (Roanoke Island Festival Park), and gorgeous in photos!-
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+4 photos
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Jennifer Sent on 06/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Well worth it!
OBX Trolley added a touch of class to our wedding, was super fun to ride, and made for some excellent photo shoots! Great folks to work with, they are very flexible to your needs, highly recommend! -
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Chelsie Sent on 10/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arrive and depart in style
The trolley was a great investment for our wedding. They are prompt and polite! I love that you can ensure all your guests who imbibed get home safely! Such a great experience. -
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Chris Sent on 08/14/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An awesome and convenient addition to our wedding!
Having OBX Trolley at our wedding was great! It made transportation to and from our venue extremely simple and fun for our guests. They had a blast! The driver was super flexible and took my wife and I to a nearby pier for our wedding photos too. I can't say enough good things about them! -
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Ashley Sent on 07/14/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the best way to get all your guests to the wedding!
Gene and Nick were so great to work with and super accommodating. They went to 6 different stops because our guests stayed all over the place and still got everyone to the ceremony on time! Our guests also loved "Stella" and were super appreciative that they didn't have to worry about driving home from the reception! -
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Caitlyn Sent on 11/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cutest trolley in town!
OBX trolley was fantastic for our wedding! Our guests loved taking photos with the trolley! The staff was very friendly and super accommodating. We had guests staying in multiple locations and they were able to coordinate drop offs and pick ups seamlessly. I would highly recommend booking OBX trolley for your event! -
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Amanda Sent on 08/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
OBX Trolley is a must hire! Gene was a pleasure to work with and the trolley provided a wonderful experience for our guests. With traffic and parking being a challenge in the Outer Banks, reliable and memorable transportation is a must have. I highly recommend OBX Trolley! -
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Hope Sent on 10/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hire the Corolla trolley
Must hire for your wedding or event! The Corolla trolley made a last impact on all of our guests. -
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Carol Sent on 08/12/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience with OBX Trolley
Hiring OBX Trolley was a great idea for my daughter's wedding last month. It was a fun way for everyone to get to Sanderling and we didn't have to worry about anyone drinking and driving. -
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Mitch Sent on 11/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fun Way to Get Someplace Special on Your Special Day
The OBX wedding trolley is a fun little adventure to hire for your wedding day. The driver arrived on time and was extremely pleasant. Gene, the owner of the company, was very helpful through email leading up to the event, even recommending some nearby restaurants when we were researching reception sites. We highly recommend OBX Trolley for your transportation needs on your wedding day. -
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Meg Sent on 07/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect experience for our wedding guests
We are from Boston and had 75 guests at our wedding coming in to OBX from both MA and MD. We wanted to give them the ultimate OBX experience, and knew that we had to include Stella the trolley as part of that! We booked the 10 hour wedding package, and would highly recommend it. Working with the owner Gene, was incredibly easy. He was responsive and very amenable and flexible to our needs. We setup a schedule where Stella picked up the bridal party from the house we rented in Kitty Hawk and transported us all to Sanctuary Vineyards, where we had both the ceremony and reception. It then returned for a couple of trips back to our home to pickup all of our family for photos, and then our remaining guests. It was also incredibly convenient to have a way to shuttle a large group of people in between the ceremony and reception sites.
The trolley is beautiful both inside and out, and very comfortable even with a large group of people. It was awesome for photos, not just for professional ones with the bridal party, but also all of our guests enjoyed taking photos with it. The service from the driver was great! He was incredibly professional, offered a hand to people getting on/off the trolley, and even so kind to offer to help me with the train of my dress. It was a pretty hot day, so it was nice to have a very cooly air conditioned trolley to get on and we were able to bring on our own cooler full of water for our guests.
Aside from creating a very special OBX experience for our guests, and having a beautiful means of transport and cool photos -- what was incredibly important to us is that we didn't have to worry about our guests getting home safely after an evening of drinking. We would book them again in a heart beat! -
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Bernadette Sent on 07/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fun Transportation to Ensure Your Guests Arrive Safely
We used OBX Wedding Trolley two nights in a row to ensure our guests arrived safely and on time, and also were delivered back to their accommodations. We wanted to ensure there was no drinking and driving, and OBX Wedding Trolley helped us accomplish the goal. Gene was great to work with as we talked through our plan for both events. Tim was our driver for both nights, and he was personable and engaging with our guests while ensuring they arrived when they needed to. I highly recommend OBX Wedding Trolley. PS - The trolley is very comfortable and airconditioned! -
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Hannah Sent on 06/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book now!
My mother booked the trolley for us as a surprise and I cannot stress enough how magical it was!!! Our bus driver was so sweet and super accommodating as far as music, temperature, and driving around for pictures. The trolley made for really fun photos for us and our wedding party, and a very fun vintage experience. I HIGHLY recommend this comped for your special day!-
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+2 photos
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Quality of service
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Marcus Sent on 10/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could Not Have Been Better!
The OBX Trolley was spotless, timely and comfortable. Jason was our friendly and flexible driver. Truly we had a great time on our wedding day and I can thank OBX Trolley for the seamless transportation solution that they provided. One of my Bride's favorite memories of the day was going back to the Groomsman's house on the trolley singing along with our wedding party. Thank you for the special memories. -
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Jackie Sent on 10/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST Wedding Transportation in OBX!
Gene and Jason were awesome from the start. They are very flexible with pick ups/drop offs, and let me tell you, some of our guests favorite memories are the rides signing and laughing to and from our venue that night!! It brought me such peace as the bride to know all my loved ones were safe and sound with Jason driving, and the guests kept telling me afterwards how beautiful the trolley "Stella" was and it added to the whole feeling of the day. Don't hesitate to book - we had a wedding of 100 people that needed to be shuttled from Nags Head to the Elizabethan Gardens and then back again (all different locations) and Jason made it happen and then some. So much fun!! -
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Becca Sent on 09/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are so happy that we chose Stella the Trolley for transportation on our wedding day!! The owner was more than willing to help us with any questions we had from the very beginning and assisted with directing us to various resources for our destination wedding! We love our pictures with Stella and everyone loved not having to worry about drinking and driving so they were able to fully enjoy our wedding! The driver even stayed an extra half hour to get all of our distracted and trailing guests a ride back at the end of the night! All of our guests thought the driver was so nice and so did we!! We are so happy we had Scott driving us for pictures and our guests on our wedding day!!!
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+5 photos
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Quality of service
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Katlin Sent on 06/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used OBX trolley for our guests and they loved it. The driver was very professional. Guests loved the look of the trolley and not having to drive to our reception site. At the end of the night, the trolley made stops at all the individual at all the houses. It made it very nice for all of our wedding guests. -
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Cheryl Sent on 05/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having the trolley was a godsend especially given the horrible weather on my daughter’s wedding day.
We appreciate you taking the time to keep us informed and for making the "final run" at the after party. It gave us such peace of mind knowing everyone was transported safely back to their final destination. -
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Kelly Sent on 12/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best experience ever and Jason was so fun!!! Being true locals of the outer banks this was the perfect addition to showcase beauty of our home. This journey made incredible memories and photos we will cherish forever, thanks obx trolley. we will definitely be recommending y'all to so many others to experience and create their own memories!!
Sincerely your friends
Local As It Gets -
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Michele Sent on 08/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the BEST experience with OBX Wedding Trolley. My wedding guests were wowed at how beautiful the trolley was, it made for amazing pictures and the service is top notch. It is really spacious and is basically the party bus of wedding trolleys. They made me feel like the only client they had hopping on phone calls, creating spreadsheets with pick-up schedules and emailing me back and forth throughout the planning process. They are just great guys and really know what they're doing. The owner, Gene, knows everything about the wedding industry in OBX and helped me out with many aspects of my wedding planning. He was so kind and great to work with along with our driver, Jason, who was professional and very sweet, making special stops for my guests when they asked for something. Patient, professional, and very fun - I highly recommend them! -
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Donna Sent on 07/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used OBX Wedding Trolley for a recent destination wedding we planned. We appreciated the prompt responses, courteousness, and flexibility during the planning process as well as the service provided on the day of the wedding. As wedding planners, we would recommend OBX Wedding Trolley for your transportation needs. Sincerely, Events by Memory Lane -
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Jordan Sent on 06/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OBX trolley was wonderful to work with, very professional and easy to communicate with. Jason our driver was on time for each place we needed to be and was very friendly! I would highly recommend them for any occasion! -
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Chris Sent on 10/13/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our driver, Jason, is the man! He could not have had more difficult conditions than we were dealt for our wedding, thanks to Hurricane Matthew. But we'll get to that in a minute. During the weeks leading up to the wedding Gene and Jason were in constant contact in order to help plan everything. We sent them a list of addresses where guests were staying and they came up with a timeline of when everyone would be picked up...whether at a hotel or a rental house. Jason picked up the wedding party exactly when he was supposed to, then left to start guest pickups. He returned exactly on time with everyone and our ceremony started right on time.
Now, the ride home. We had to cross the Washington Baum bridge to get home from our venue, and that's not very fun when the winds start gusting to 50+ mph. We discussed with Jason before the wedding that we would defer to his judgement regarding getting our guests home safely and he held out as long as he could until he made the call that we had to go. We only cut our reception an hour short, and in hindsight he had plenty of reason to make the call earlier but did everything he could to wait it out so we could enjoy the night we spent 15 months planning. We dropped off our guests that were staying on Roanoke Island before making the drive over the bridge. The trolley was rocking but we made it over only to be welcomed with flooded streets. Imagine being on the trolley with 30 of your guests, white knuckled hoping we could make it home as flood waters got high enough to start pouring in the trolley door. This is no exaggeration, and Jason kept going managing to get everyone back to our house. He literally dropped us off at our doorstep so we could transition from wedding reception to hurricane party before he went back to the office to spend the night since he could not get home in those conditions. THAT is the only way to describe the level of service we received from the crew at OBX Trolley. -
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Ben Sent on 09/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In the weeks before our daughter's wedding OBX Trolley really made us feel comfortable that they would fulfill our transportation needs for a beach wedding and the 13 miles trip to the wedding reception in Manteo where there was no available parking. I liked their reaching out to us in advance with questions as what our needs were, and helping develop a pick-up and drop-off schedule. Their trolley had rain tight windows needed for our event, but it was a really fun time for the wedding party singing a cheering all the way to Manteo. -
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Gina Sent on 08/22/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look this site up to see pictures of this quaint white open air trolley perfect for transporting your wedding party, photographer and guests throughout your special day! Scotty Nickens was our driver and he comes highly recommended. This trolley makes for adorable photos. The vehicle was clean, we felt very safe and there was room for over thirty guests. The contract included transport for guests back to any location in the Nags Head area. They even transported leftover food from the venue back to the Mother of the Bride's cottage. This is a fun way to show off your wedding party and make them feel special. The 10 hour rental was $1500 (2016 price) and well worth the investment of knowing everyone was safe and had smiles on their faces. You can rent the trolley for a shorter time period. -
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John Sent on 07/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having the OBX Trolley provide transportation for our guests was the best thing we decided! They were so professional and made our guests feel at home even in the July 4th weekend traffic! Highly recommend! -
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User2636503 Sent on 05/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a great addition to our wedding day! Our guests loved the trolley and they were so great to work with, extremely friendly! -
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Lindsay Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Stella to transport our wedding guests and wedding party from their hotel to all wedding events and back home at the end of the evening. Our guests were thrilled to have a carefree evening knowing they were in good hands with Jason at the wheel. All pick ups and drop offs were timely and we absolutely loved knowing that everyone was safe throughout the evening. Thank you Gene and Jason for your professionalism and timely communication. Highly recommend! -
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William Sent on 04/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was the groom and didn't take the trolley to Jennette's Pier for our wedding day, but all the guests told me Jason the driver arrived on time, he was very responsive to my emails and found me at the wedding to let me know he got all the guests to the venue without incident. Would definitely recommend them, and no one has to drive home at the end of the night! -
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Alice Sent on 10/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used OBX Trolley for our son's wedding at Manteo. It was a destiniation wedding and working with them while we were out of town was made very easy by their owner. They were very responsive to us and put us to ease prior to the big day. The day of the wedding they communicated with us to ensure all good to go, confirmed the schedule and provided cell numbers for driver and owner. Our driver was Jason - he was wonderful. They were early, stayed as long as we needed them and were very flexible with last minute changes.The trolley itself was beautiful and very very clean! I would HIGHLY recommend this company. Thanks to all of you at OBX for making our son's wedding great! Alice -
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Ronda Sent on 10/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OBX Trolley made our wedding day even more beautiful with arriving and departing in BEAUTIFUL STELLA! The driver was super cool and the communication with everyone before the big day was great. They were easy going and wanted to make the big day as less stressful as possible. I highly recommend OBX Trolley for your transportation to and from the wedding for your guests and/or wedding party!! The guests felt like royalty riding along and they were able to booze while on the ride, which made everyone even happier!! GREAT TIMES ON THE TROLLEY and made for awesome pictures!!!:) THANK YOU!!!! -
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Meghan Sent on 09/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used OBX Trolley through the Currituck Club. They were great and super flexible. We had to make some last minute changes to our schedule and they were super accommodating. The trolley was helpful in transporting our guests and our wedding party. It provided for some great photos, and really helped set the feel for the wedding. I was pleased with this different and beautiful, but still practical, transportation. -
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Danielle Sent on 09/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
On time, clean, and dealt with my craziness!!! Great for photos too! They had changed owners after I booked which i was worried about, but they quickly cleared the air and worked with me for a detailed time schedule. This was totally great because they were so accommodating to my time line, and were on time for everything. Jason was a great driver and was really cool when we asked him to make another round last minute. Great value, great company -
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Emily Sent on 09/15/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This company was punctual, went by their assigned schedule and picked up everyone in the wedding and family at their rental houses before taking all other guests from the country club to the marina and back to the country club...after the wedding, they even took us out for the night cap! The trolley has air conditioning, is beautifully taken care of on the inside and outside, giving the respective appearance of wedding transportation! The driver was very nice and did an excellent job! -
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Kasandra Sent on 07/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These guys were one of my favorite vendors. Gene and Jason were super helpful when it came to booking and scheduling the pickups. They were very accommodating with our schedule and were super kind and professional. Our guests raved about the trolley and enjoyed the ride. It was definitely one of the highlights of our wedding! The trolley itself was gorgeous. I would hands down recommend making the trolley part of your special day. Message me if you have any questions -
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Gina Sent on 06/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OBX Trolley was a wonderful choice for our wedding day transportation! It made the day so easy for us and our guests since we were staying in Nags Head and our wedding was in Manteo. Gene was super easy to work with during stressful planning times, and Jason was so nice and professional! Everything ran perfectly on time, and the trolley was beautiful! I would definitely recommend OBX Trolley! -
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Sarah Sent on 05/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OBX Trolley is great transportation for anyone needing to trasnport guest to and from the ceremony location to their reception location or if have limited parking. The driver was absolutley FANTASTIC!!! He arrived early, very friendly and great humor. He made my guest feel very welcome and I heard great things about his personality all night. We would defiantly recommend OBX Trolley to anyone needing fun and different trasnportation service for their wedding. -
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Jennifer Sent on 05/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great way to offer a shuttle for our guests and the bridal party -
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Amy Sent on 07/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The driver was prompt, polite, and very professional. He kept the AC on high to keep everyone cool and the trolley was very spacious. We were very happy with our service provided by OBX Trolley! -
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Jennifer Sent on 07/06/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow – what an awesome and beautiful way to get around. Amanda and her dad (he was our driver) were lovely. They were easy to work with and just genuinely sweet (I just got a handwritten ‘thank you’ card from Amanda, or “Stella” the trolley). It was so nice to have a reliable way for everyone to get from place to place. I think the driver’s name (Amanda’s dad) was David –he was so nice. He helped us onto the trolley (holding my flowers and my hand) and even allowed the guys to bring back the rented tables on the trolley at the end of the night, haha. A great experience all-around. -
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Jennifer Sent on 06/27/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OBX Trolley was awesome! They were very flexible with the day of schedule and we had amazing compliments from all those that rode the Trolley. Definitely a great experience and would recommend OBX Trolley to future brides! -
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Shannon Sent on 06/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding party and I loved the trolley. It was a lot of fun to be able to ride together. The bridemaids and my family rode to the wedding together and it was great and relaxing allowing me to sit back and enjoy every moment of the day! We had a great time riding to the reception site together! Joe and I recommend the trolley to everyone! -
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Melissa Sent on 06/22/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The OBX Trolley was a great company to work with for our wedding transportation. They were easy to work witha nd great with scheduling. We didn't have to worry about anything that day, they were always on time. The Trolley itself is beautiful. It was a great way to travel on our wedding day! -
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Stephanie Sent on 06/28/20174.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jason and Gene were very responsive, friendly, and easy to work with!! We did not get to ride the trolley for our wedding, but our friends and family had nothing but nice things to say. -
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Dina Sent on 07/08/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Anytime we had questions through out the whole process they were answered. OBX wedding trolley planned the route to pick up our guests perfectly. They were honest about the traffic on Duck Road and worked with us on our needs and even picked up ice for us last minute. Jason was awesome. Our guests had a blast on the trolley playing games and drinking wine. They even took us for a quick trip to take pics with our wedding party on the beach. Highly recommend for transportation. -
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Kelly Sent on 07/23/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used OBX trolley to take our wedding party between our ceremony and reception locations. The trolley is beautiful and made for some really awesome, more candid, photos of our group. The company was extremely easy to work with, and the driver was so nice. They even made an unscheduled stop at a wine store so we could pop some champagne after the ceremony (<-- their idea too!). He DJed a trolley dance party while we waited at the reception before being introduced. They really wanted to make sure that even the smallest details of our day were memorable and perfect. I highly recommend. -
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Carol Sent on 09/25/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The trolley was beautiful. Gene was great to work with in arranging the details. And Jason, the driver, arrived early and was very friendly and helpful! It was such a fun way to transport the wedding party from their homes, to the First Look site, to the Whalehead Club for the ceremony and then to Duck Woods for the reception. It was a busy day! The trolly then took guests home in the evening.
I would highly recommend it! -
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Jenna Sent on 09/25/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The trolley was such a great experience. We used it to transport the wedding party and guests to and from the venue then to the bars after the reception ended. It was definitely worth the money and we got some great pictures from the "after-party" that began on the trolley! -
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Alison Sent on 08/19/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We were very pleased with OBX Trolley overall. Eugene was quick to respond throughout the planning process and very accommodating when we changed our pickup locations and schedule. The trolley was very spacious and well kept on the inside and we got lots of great pictures. Jason even suggested some shots that other groups had done that we hadn't thought of. The only downside was the cost, but we felt it was well worth it! -
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Nicole Sent on 05/16/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Gene was great to work with! He was super friendly and professional. Jason was our driver and was also very friendly and professional! The trolley ran about 30 minutes behind, which pushed back our reception events. The cost of the service was a little steep, but it was well worth it to not have guests driving back to their homes after drinking. The trolley itself was awesome, very clean inside, and comfortable. I would recommend this vendor to another bride! -
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Jaime Sent on 06/21/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We loved Stella the trolley it was a hit at our wedding. Amanda was easy to work with, flexible and got back to me quickly. Our driver was so nice and fun and nailed the schedule to the minute! I've already recommended obx trolley to a friend who booked Stella for Sept!! -
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Kellie Sent on 08/07/20164.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The trolley was very clean and prompt. It was worth the money to not have to worry about people driving to and from our wedding reception. Jason the driver was friendly and we would use them again! -
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Alyxandra Sent on 06/23/20214.6 out of 5 rating4.6-
Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Some Hiccups But Our Guests Made It
We found OBX Trolley through our wedding coordinator while planning our 2021 Outer Banks wedding. We were lucky to have them available the day of our event as there seems to be limited wedding transportation vendors in the area. Handling of the contract, payment, and planning a schedule for the pickup of our guests was all a very seamless process. The driver we worked with was Nick and although we had limited interaction with him, many of our guests commented on how nice and accommodating he was. There were a few hiccups on the day of the event with the pickup of our guests. There were some individuals who were picked up from a hotel who were not attending our event. Nick did kindly drop them off at their destination however this contributed to a delay in our guests getting to our event. The schedule also got pushed back due to traffic issues completely outside of the driver’s control. Nick worked well with our coordinator to provide updates on the ETA of our last group of guests to arrive. We were able to adjust our schedule slightly to ensure everyone was there for all of the ceremony. At the end of the night, Nick did a tremendous job of ensuring all of our guests made it home safely which we are truly grateful for. Overall we felt okay with our selection of OBX Trolley as our wedding transportation vendor, as at the end of the day everyone got there and everyone got home! -
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Catie Sent on 10/01/20134.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 2.5 out of 5 rating2.5
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Flexibility 5 out of 5 rating5.0
OBX Trolley was a great addition to my wedding. They drove my bridal party to the church and then the entire wedding party back to the reception afterwards. They called me the day before my wedding to confirm all the timing, which was great! The trolley showed up early, knew all the best routes to avoid traffic. The driver was very friendly and helpful. He even went out and got us some ice for our champagne while our ceremony was going on! It was really a relief to know I didn't have to worry about them! The only thing I'd say is they are a bit expensive since you have to pay for both directions of their travel. They are located down in Nags Head but my wedding was up in Corolla and they charge you for all the time from the second they leave their garage in Nags Head until they return to their garage in Nags Head. In my opinion they should not start charging until they arrive at your first pick up location. That is how most transportation companies work. Other than that, they were great to work with and I highly recommend them as a very fun way to travel for your wedding! -
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Rachel Sent on 07/17/20184 out of 5 rating4.0-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I was really happy with OBX trolley. I had some trouble with the driver a week before the wedding when I sent him the addresses to the houses of my guests. The phone call I had with him left me feeling extremely stressed and unaccommidating. After speaking with George, the owner, he took care of business with such professionalism and apologized for making me feel overwhelmed. He was so wonderful to work with, and in the end everything worked out!! Having a trolley was such a great bonus for my guests and myself. We took it to take pictures by bodie island lighthouse and then to our venue, Jennette's Pier. I would highly recommend OBX trolley! -
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Janet Sent on 06/11/20192 out of 5 rating2.0-
Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Consider other options before using
We booked OBX Trolley almost right away after securing our venue, knowing that the venue we picked could not accommodate any onsite parking. At the time of booking, and no time after, did Gene provide parameters (for best drive times, have guests book in X number of miles from property), or did he provide any heads up that the timelines for pickups may be expansive. I even followed up 2.5 months out as I was gathering addresses to check in and see if there was anything that I needed. He assured me I was ahead of the game. I shared 90% of our addresses around 6 weeks before our event, and didn't receive my first timeline until ~ 3 weeks out. At that point, the driver was suggesting that we needed to begin pickups at 12:30PM for our 5:00PM wedding. He had some people on the trolley for over 2 hours before a drop off too on that timeline!
Note - our wedding was in Duck, on a Sunday of Memorial Day weekend (less traffic than normal change day), and our furthest address was 15 minutes away in either direction. The back and forth was rough and unprofessional, and they were not at all accommodating. After a knock out drag out fight, we ended up having to have Corolla Trolley (who were great - myself and a friend who got married that same weekend down there had great experiences with Sean there) come in to assist with pickups for additional money from us, and no compensation from OBX trolley. This was so we could start pick ups at reasonable time (which was still early to me), 3:00PM for OBX Trolley, and 3:30PM for Corolla Trolley. After all of that - all our guests ended up arriving a full hour before our ceremony, as I suspected they would.
Icing on the cake after that back and forth was that I had pre-communicated with the driver about wanting them to stage and wait for our wedding party to take some trolley photos, and take the trolley to be dropped at the beach for a few shots. They were not outside the property for us, and when my coordinator called repeatedly, they couldn't be reached. We ended up having to skip what would have been some priceless photos because of this blunder.
Word to the wise - if you have a wedding where your pick ups and drop offs involve multiple rental properties and aren't a straight simple hotel or two pick up and drop off, I'd suggest looking elsewhere. Gene himself told me this business is probably not profitable anymore for him, so it sounds like they don't seem to have a vested interest in serving their clients to the best of their abilities. -
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Heather Sent on 04/18/20261 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
They are cheats - do not use
This company is run by a liar. The POC, Gene Williams, cannot be trusted. ***DO NOT USE THIS BUSINESS*** I had to cancel my wedding A FULL YEAR IN ADVANCE and after promising me a full refund, he was caught in a lie about rebooking my date and refused to give me a refund. He did absolutely nothing for me and even after "100%" rebooking my date, he still kept the deposit. When confronted with evidence of his lie, he still refused to provide me the promised refund. Weddings are already expensive and stressful -- do yourself a favor and don't add to it with this company, as they will undoubtedly cheat you if given the chance. -
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Samantha Sent on 05/21/20241 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst vendor experience - didn't even make it to the event
This was the worst vendor experience imaginable. Avoid at all costs. We hired (including a fully signed and executed contract and paid deposit) Gene and OBX Trolley for our OBX wedding over a year in advance of the dates. We had discussed the dates both in writing and verbally, as had our reputable and fantastic wedding planner on the island. A few months later out of nowhere, we received an email telling us that they had double booked our date and were going to go with the other client. This was unacceptable on so many levels - first and foremost being reserving a date should be the easiest thing in the world for a vendor. Sign a contract, book the date, and do not give it away to someone else. Simple, right? In this case, apparently not. After this happened to us, we learned anecdotally this was not at all the first time this vendor had done something similar. They probably got a better offer from the competing client (who most likely booked after us) and made it out to be a clerical error. Very unprofessional and unsatisfactory experience. Ultimately very glad we didn't depend on this provider to come through for us on our big day. -
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Gem F. Sent on 09/15/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Absolute nightmare 1 month before wedding
I’ll start this off by saying I know the owner is going to respond to this review touting all of the positive reviews they have. He’ll mention the 1000s of weddings they’ve done without a hitch. My question for you is, do you want to be the one wedding they royally screw up? Do you want to be the bride scrambling to make new plans and find new locations less than one month before your wedding? Because that was me. I researched transportation companies and their reviews for weeks. I thought this will be perfect, they’ve done so well for so many others. What I should have done was read the worst reviews and the company’s responses to those. Take a look and you will see how they take zero responsibility for their actions (or lack thereof). In fact, their response to every single negative review is to blame the client – seemingly, for not being privy to their procedures that they don’t explain until the final hour. They are supposed to be the expert – they are not. So before I begin, do yourself a favor and book with Mattie at Corolla Trolley/OBX Event Bus. They handle the same radius as OBX Trolley and they are far kinder and way more accommodating (not to mention extremely fun). No one forgot about me or my event at Corolla Trolley/OBX Event Bus – just an absolutely pleasant experience all around, even though I had to book with less than one month to go after I was berated, insulted, and abandoned by Gene at OBX Trolley. So, let’s get into it…I booked Stella the OBX Trolley in January 2022, 9 months prior to my wedding. I gave the information I was asked for – I was not asked about an exact ceremony location. I was told by Gene that HE would be in touch closer to my event for a location/timeline. Well, my second and final payment was coming due 8 months later (now one month prior to the event), so I reached out to Gene to see if that would be automatically paid using the same card as previous. At which point he said, “Thank you for reminding me.” I guess he forgot about us, which is why he never reached out previously for the timeline and location – I thought that was interesting, but okay. I let Gene know to use the same card as the first payment and gave him the location, that was Monday, August 1st. Gene charged me the $750 immediately but didn’t confirm or respond to me until August 3rd, at which time he proceeded to tell me the location was not feasible because it was a dirt road. My first thought was, why did you charge my card if you can’t do it? I had a short moment of aggravation before sucking it up and trying to find an alternate location (ONE MONTH PRIOR TO MY WEDDING!) – per Gene’s request. On August 4th, when I had a couple of options, I reached out to Gene to see if any of the alternate locations would be feasible – obviously, right? He already told me my original location was no good, so before settling on another, shouldn’t I ask Gene if any of the alternate locations will work? That seemed logical to me, plus he asked for them. On August 5th I received a response that they would check the alternate locations and get back to me later that day. Well August 5th went by, August 6th went by, August 7th went by, and half of August 8th went by before I finally reached back out to Gene to see if they had an answer – again. Well, Gene responds that the new location, which is off a normal, paved road and has a big parking lot, is also not feasible. Now, I’m pretty irritated. My photographer is waiting for an answer on location, as am I, since my wedding is now less than one month away. I was told I’d receive a response August 5th….4 days later I AGAIN have to be the one to reach out to you and see what’s happening only for you to say no? I wasn’t happy. I let Gene know I wasn’t happy and that his behavior and delayed responses so close to the event date was edging unprofessionalism. Boy, he did not like that, and he made it clear in his response that he no longer wanted to handle our event. My “demands were unreasonable” – as a reminder, those “demands” were me asking if a location was reachable after the initial location was deemed unreachable. Don’t worry ya’ll; I have the receipts. Please see multiple screenshots attached. I found Gene’s reply to be kind of crazy, actually. He denied our original location one month prior to the event. He asked for an alternate location. I gave him three and asked if any would work. Somehow, on some planet, that equates to Gene “planning my wedding”. Obviously, Gene has never planned a wedding – thank god, because he’s obviously not a very good logistics coordinator (which I think is *kind of* important in the transportation/planning business). Even him “calling the town of Kitty Hawk”… why? First of all, I’m already legally married; this was an informal, 10 minute ceremony, and I don’t need paperwork or permission from anyone in the OBX to visit a public location during operational hours. So, he’s mad he gave himself more work for literally no reason. I’ve worked in logistics for many years as well as customer service, and I would never have the audacity to treat a client – especially a PAID IN FULL client – with the disrespect this man has for simply asking for advice. Can’t wait to see Gene’s response… How will he insult me? Will he call me ignorant? Demanding? Entitled? He has called other past clients the same for what I would assume were further shortcomings on his part. Bring it on, Gene – you’re one of the most ignorant people I’ve ever had the displeasure of working with. It’s a pretty trolley but not worth dealing with the ugly personalities running it. Best of luck to anyone that mistakenly chooses to deal with him or his company in the future.-
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+5 photos
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Jessica Sent on 01/04/20191 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Bad Experience
I hired OBX Wedding Trolley over a year ago for my wedding. A few months before the wedding, we called to confirm our date and time, as we did with all our vendors. Gene at OBX Wedding Trolley told us he wrote down the wrong date for our wedding in their books and we could not use their services. This was AFTER I had already corrected them via email once with the correct date (they wrote the wrong wedding date on my receipt when I paid). At that time they assured me they had the correct date and I was booked. In my opinion they should have told the customer who booked my date after me that they made a mistake and could not help them since I booked first (and my contract had the correct wedding date). I was left high and dry for wedding transportation. This is bad business, poor customer service, and just plain unethical. -
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