Oakwood Resort Reviews

This was the 3rd time trying to get Shannon and Nick to walk down the isle do to Covid. They were very helpful flexible for us.

Couldn’t ask for a better team or place to tie the knot at. So so thankful. They have made my experience so easy and fun! Very pleased.

Everything was just amazing the staff was super nice the people that were staying there was nice felt very comfortable. The rooms were very clean and it had a very nice restaurant downstairs and pet friendly 😊

My husband and I loved Oakwood, they did such a good job of making sure every part of the wedding went just how we had planned. Couldn't be more pleased with Kaila, our event coordinator, and the whole staff at Oakwood. Our wedding was perfect! ??

We booked the Hilltop Center for our ceremony and reception and it's really an amazing value for the space. The staff providing bar and catering services for our rehearsal dinner and reception were polite, professional, and quick to help us with any of our requests. Our initial event coordinator, Kaila, was amazing to work with. She was incredibly friendly, quick to respond to any of our questions and super helpful. Unfortunately, Kaila left the Oakwood Resort the week of our wedding and we were given three different event coordinators for the day of the wedding. They were very helpful during the ceremony, making sure everyone was ready and in position. However, as soon as the ceremony was over we did not see an event coordinator for the rest of the night. We were told throughout the process that our event coordinator would be with us for the entirety of the day, and reassured of this again when our original event coordinator left and we were told that others would be filling in. This created an awkward chain of asking staff to phone in event coordinators to find things like more chairs. It made the day very stressful for us, as we were constantly either having to track down staff members when we needed things or find family members to do it for us. Even our photographers stepped in to help pick up the slack. We ended up running into two of the event coordinators the day after our wedding and when we brought up the issue, all they had to say was that someone else was kind of in charge. We were never introduced to this person, nor even informed that there was a point person there we should be directing our requests to. Oakwood has several beautiful event locations, great staff, reasonable pricing, and catering, bartending, rooms for guests, and even a salon & spa are all available on-site which is great. The event coordinators were the only downside to our wedding day, but unfortunately their lack of follow-through was something we had to deal with for the whole day.

Oakwood is amazing! We did everything for our wedding through them, rehearsal dinner, ceremony, reception, rooms. Everything turned out perfectly and went off without a hitch! Do not hesitate to book them as your venue!

The location is gorgeous. We had a lot of out of town guests. The hotel staff was not informed and over charged most of our guests. They provided a wedding coordinator who was supposed to perform things like lighting candles and the fire pit which were not completed. The food was adequate and so was the bar service.

The hotel was disorganized when dealing with our block of rooms. Not always the best at responding to emails or calls

We thought we found a gem. But we have a little less than a year and it’s been a headache. They gave away our entire room blocking except for 28 rooms (we had the whole hotel) and did not know of the mistake until I had contacted them four times. They switched the coordinator we were working with and didn’t tell us so I sent urgent questions into the void until I bugged them and got ahold of them. They told us chairs were included in the ceremony- they’re not. So $900 spent to stand in front of a lake, no microphones, extension cords, or chairs. We can’t get our full deposit back but if we could I would change our venue.