North Hill Chair Covers & Linens Reviews

North Hill Chair Covers & Linens

Pensacola, FL

4.9 out of 5 rating, 69 reviews

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4.9 out of 5 rating

4.9

Excellent

69 reviews

Recommended by 98% of couples

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Quality of service
4.9 out of 5 rating
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4.9 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
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Marlena Sent on 05/11/2021

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Chair rental

Great selection. Chairs arrived on time and beautiful!
Jordan Sent on 11/04/2019

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So helpful and beautiful products!

I would definitely recommend using North Hill to anyone getting married in the area! They were amazing to work with and everything turned out beautiful!!
Michael Sent on 09/25/2018

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The team there at North Hill did a fantastic job. We changed our requirements numerous times leading up to the wedding and they were patient, helpful and responsive. When they brought the chairs and tables one of the tables had a wobble. They immediately went and got a replacement table and gave us a free upgrade to a larger size. Fast, friendly and a pleasure to work with.

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Georgia Sent on 06/18/2018

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Mariah at North Hill was incredible to work with! As a wedding planner, who works withs tons of different vendors, I can honestly say that North Hill will make sure your vision is met in the most professional manner possible--at very affordable prices. On top of going above and beyond with the linens and chairs we ordered, she was timely, efficient and made working a wedding on the Pensacola navy base a breeze. We truly can't thank you enough!
Brittney Sent on 06/16/2018

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I couldn’t be happier with their service! Very friendly and great service! Thanks again!!!!
Kenli Sent on 09/26/2016

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Wonderful service! She was always willing to help
Jenny Sent on 05/31/2016

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Bonnie is amazing! She was so helpful. She always responded immediately.
Melody Sent on 04/20/2016

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This company was great! We had an Ribbon Cutting Ceremony and they came a little early, which was great. they got everything set up and even put on the table cloths and made sure everything was perfect before they left! I will definitely be using this company for any future event I have which is about 2 a year. Excellent!! Very pleased!
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Kellie Sent on 01/05/2016

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Used North Hill for my wedding, the linens were very pretty and they even have other things to rent like chalkboards. I didn't worry about a thing on my wedding day. I'm very glad I went with this company.
User2488439 Sent on 12/31/2015

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Outstanding and professional service provided by North Hills. I was absolutely thrilled with the décor. Normally, I don't take time to give reviews but this vendor exceeded my expectations.
Kristen Sent on 12/22/2015

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Easy to deal with and excellent value.
User2265440 Sent on 08/11/2015

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Bonnie was very knowledgable and professional. She made this a very easy process.
Debi Sent on 08/02/2015

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Bonnie is always available, the items were clean, pressed and ready. I will use this event rental again and again.
User2268745 Sent on 08/02/2015

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Bonnie was very easy to work with and the linens were beautiful!
Kristen Sent on 08/02/2015

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Wonderful service and very accommodating.
Hannah Sent on 08/02/2015

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Bonnie was wonderful and very accommodating. She worked with me on everything and gave helpful suggestions. Everything was perfect!
Marni Sent on 08/01/2015

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My tablecloth made me the bell of the ball. So many people asked me where I got it from and complimented my vendor table. I will definitely be using them again.
Melanie Sent on 06/15/2015

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Fantastic linens! Made my Wedding so beautiful and was for a good price! Aweskme to work with!!
Ashley Sent on 05/24/2015

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Bonnie was great! Everything turned out just like we pictured!
Diane Sent on 05/18/2015

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Bonnie, with North Hill Chair Covers and Linens, was such a huge help to us! Having a wedding out of town could be daunting but she helped us plan and execute the details of the ceremony and reception that made my daughter's wedding day dreams come true!
User1743272 Sent on 08/01/2014

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Very easy communication and flexible with changes!
User1652649 Sent on 06/09/2014

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Worked with North Hill for a community fundraiser. North Hill graciously worked within our limited budget to provide chair covers and savages for 400 chairs.
User1637351 Sent on 05/29/2014

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Chargers and napkins were in top-notch condition. I look forward to doing business again!
User1636918 Sent on 05/28/2014

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We rented chairs and an arbor and torches. The sashes on the chairs were beautiful compared to others we saw on the beach at other weddings. They were very great to work with! We changed our time of the ceremony by a half hour with no problem. The chairs were set up in plenty of time for the guests and taken down as requested.
Brenda Sent on 04/07/2014

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Excellent, friendly, timely service.
Mackenzie Sent on 04/02/2014

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Bonnie at North Hills was great to work with as I was planning my wedding long distance from pensacola. She was very flexible when I was changing things last minute and was always prompt with responses to email! The linens were beautiful and there were at the facility in a very timely manner so that the flowers and center pieces did not have to wait for them! No wrinkles on the linens and they were beautiful! I was very please with their service and would definitely book them again if I needed linens for an event!
Lori Sent on 03/31/2014

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I absolutely loved working you guys. Ms. Bonnie was an amazing lady to work with. She was very prompt with email responses and you could tell that she genuinely cared about my event. The staff that helped the day of my Wedding were amazing as well. I could not have been happier with them.
Ellen Sent on 12/01/2013

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It was a pleasure to work with everyone at North Hill. They helped make the linen selections and did a spectacular job of set up. We couldn't be happier!
Allison Sent on 11/19/2013

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What a professional ! Bonnie is a total perfectionist and it shows in the work she does . Everything was clean and beautifully arranged. She does it right or not at all . Also is a delight to work with. She makes herself accessible and is very easy to communicate with . It was a total pleasure to work with such a delightful and pleasant person.
Brenda Sent on 10/21/2013

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Bonnie helped me so much for my wedding. She had a lot of suggestions and many of the vendors that I used were because of her advise. I love a person who likes to network!
Helen Sent on 10/13/2013

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they were very accommodating and meet all of our needs
Gigi Sent on 10/06/2013

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Best prices in town, all table and chairs were in excellent condition. They were friendly and went out of their way to accommodate.
User1359309 Sent on 10/02/2013

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good service and quality.......would use again. thanks
Ashley Sent on 10/01/2013

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Bonnie and her staff are WONDERFUL!! She provided the chair rentals for my outside venue and all the linens, chargers and decorations for my reception. She is very professional, organized and attentive to what her clients want. Great person and will DEFINITELY use her again in the future!!
Nina Sent on 10/01/2013

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Bonnie and her staff were profession and extrememly helpful during the process of planning for our daughter's wedding. What Bonnie said she would do -- she did 100%. We were extrememly happy with the entire process!
Dale Sent on 09/15/2013

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I comparison shopped prices before selecting North Hill. Bonnie was very quick to provide a quote which was several hundred less than their competitors. After signing the contract I changed the delivery time and then the pick up time. Both changes were happily handled by Bonnie and her crew. On the day of the wedding, the crew was there early and ready to go. They were very easy to work with and they set every thing up as directed. They were on time to break down as well. Their timeliness and attention to detail helped to reduce the stress of the wedding day. I was very happy with their services.
Ami Sent on 09/11/2013

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My wedding was a destination beach wedding and therefore, I needed color samples for the various items I wanted to rent. I spoke with my contact and within 2 days I had fabric and color samples in my mailbox. The set up for my event was seamless and everything looked beautiful!!!!
Pamela Sent on 09/01/2013

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The representatives at North Hill were very professional in the entire planning process. They sent pictures to make sure the colors were correct for the wedding. On the day of the event, the gentlemen delivering the chairs and linens were extremely helpful and offered to set everything up had we needed the help. I got way more then I paid for!
Alyssabeth Sent on 08/18/2013

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I had a fantastic experience with North Hill. Bonnie went above and beyond. I am very pleased and will not hesitate to use North Hill again should the need arise. 5 stars!
User1291675 Sent on 08/18/2013

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It was truly a pleasure working with North Hill. They did a great job ensuring that the linens provided matched my wedding colors. They also made it very convenient for me to pick up and return the items I rented.
Daelynn Sent on 08/18/2013

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Bonnie and her team were more than helpful, they placed all my centerpieces and decor on all the tables. Everything looked beautiful, couldn't be happier!
Laura Sent on 08/10/2013

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Service was great and delivery was timely
Cassie Sent on 07/06/2013

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Even on short notice, we were given a very reasonable price for chair covers and decorations, simple process, and military-like execution. They were highly recommended by an event planner and they did not disappoint in the slightest! This wedding was for my boss and it had to be perfect! Communication was easy by phone and email - Timely! (beat us to the event site for set up the day of the wedding and were set up/taken down quickly) - Fabrics for multiple chair styles were easily accomodated (immaculate fabrics and decoration) - Not a single issue, completely worry free! I was very impressed!
Lorena Sent on 06/18/2013

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Bonnie was extremely helpful, she was very understanding of my changing guest list,and accommodated as my guest list changed.
Angie Sent on 06/18/2013

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Excellent customer service and extremely professional to work with. We enjoyed our rental and will be using NorthHill again in the future.
Alayna Sent on 06/10/2013

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I would recommend North Hill Chair Covers and Linens to everyone in Destin, Ft. Walton, Pensacola, and surrounding areas! Bonnie is extremely helpful, professional, and friendly! She was willing to listen to exactly what I wanted and determined to make it happen while staying within my budget. She would always respond to my requests and questions very promptly. She really went above and beyond to make my wedding perfect. The decorations and flowers were even more beautiful than I could have imagined! Overall, she did a fantastic job!
Amber Sent on 05/28/2013

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Very professional, friendly and flexible. I will definitely work with Bonnie Hawthorne at North Hill Chairs and Linens again in the future!
Lyndi Sent on 05/21/2013

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North Hill provided very professional services. They were flexible and accommodating with any changes that we had. I highly recommend this company.
User1160771 Sent on 05/13/2013

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We enjoyed working with North Hill Chair. they came in and set everyting up and took it down and I did not have to worry about a thing.
Leia Sent on 05/11/2013

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Bonnie and her team at North Hill were wonderful to work with! I had to plan an event in Pensacola, Florida from Georgia and Bonnie sent numerous pictures of sash colors and options, worked with us as we changed our mind no less than 3 times on colors/counts and her team was on time and prompt when the event day came. By far they are my favorite vendor to work with in Pensacola!
User1157395 Sent on 05/09/2013

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Both Bonnie & Paul were very responsive & professional with providing linens/sashes for our recent fundraiser. At the last moment, we needed some additional linens/sashes, whch they very quickly were able to provide & have ready for pick-up in time for the event. We have had an excellent working relationship with North Hill Chair Covers & Linens and would recommend to others.
Karen Sent on 05/09/2013

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Very friendly to work with and the chair covers were perfect!!
Becky Sent on 04/17/2013

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My husband and I used this company for our wedding on Pensacola Beach for chair covers and sashes. They were prompt, courteous, and the covers and sashes were perfect! They were also priced far more reasonably than any other place we contacted for the same services. I highly recommend this company!
Amy Sent on 01/23/2013

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We love working with North Hill Chair Covers and Linens! They are always professional and willing to work with so many of our fabulous brides! Each time we use them, they bring beautiful linens and chair accessories that help make our events fabulous. Our brides and their guests love the vibrant, fun color it adds to the reception and helps make their evening unforgettable!
Jennifer Sent on 01/18/2013

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Awesome customer service! North Hill Chair Covers & linen went above and beyond for my wedding day, they were helpful and offered great decorating ideas.
Miranda Sent on 01/18/2013

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Love love love Bonnie and her company!! So amazing. Would recommend her to anyone!!!
Beth Sent on 05/19/2015

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We are a non-profit, private school and Bonnie was very accommodating to us. We rent chairs for our graduation, which is fairly small, so we are not a huge profit for her, but she still worked with us. We will definitely use her business for all future events.
User1646368 Sent on 06/04/2014

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Ms. Hawthorne was great to work with. As an out of state bride, I was a little worried about finding the right look for the wedding, but she sent me linen samples in the mail, and I was easily able to communicate with her through email. The day of the wedding, everything was perfect and looked great. Thanks North Hill Chair Covers & Linens!
Nicole Sent on 12/29/2013

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Bonnie was such a joy to work with. She respected our budget limits and gave us nothing short of perfection for our big day. I will not hesitate to refer clients to her in the future!
User1219465 Sent on 06/28/2013

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The decor was beautiful. I loved how they made all of my ideas come together.
M Sent on 06/05/2013

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Arrived to find all linens placed perfectly as per instructions. Very happy with the service received from this company. Thank you so much!
User1404630 Sent on 10/27/2013

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  5 out of 5 rating
Northhill was so great to me. From day 1, they saw my vision of my wedding & made my dreams come true! I am SO thankful for them & would use them all over again if I could!
User2485972 Sent on 12/29/2015

4.7 out of 5 rating
- Quality of service
  5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
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  3.5 out of 5 rating
Saved the day! Called at the last minute and they were able to provide us with chairs for our daughters wedding.
Karen Sent on 04/21/2013

4.7 out of 5 rating
- Quality of service
  5 out of 5 rating
- Average response time
  4 out of 5 rating
- Professionalism
  4.5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Bonnie is fantastic! It felt great to put my event in her hands. I didn't have to worry about anything, she took care of it all and did a wonderful job!
User2605103 Sent on 05/11/2016

4.6 out of 5 rating
- Quality of service
  4.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  4.5 out of 5 rating
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  4.5 out of 5 rating
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  4.5 out of 5 rating
Ms Bonnie and Terri are very nice people to work with. Very accommodating and professional. I ordered pink Linen tablecloths for round/rectangle tables and a white Tutu skirt (round) for the cake/candy table, for my daughter's baby shower. The quality and color was exactly what I wanted. Good quality, bright colors, clean, perfect dimension and the Tutu was gorgeous! I am very particular and pay attention to details and I have to say they exceeded my expectation.
Jonathan Sent on 12/29/2015

4.2 out of 5 rating
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  4.5 out of 5 rating
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  5 out of 5 rating
- Professionalism
  4 out of 5 rating
- Value
  3 out of 5 rating
- Flexibility
  4.5 out of 5 rating
We needed a specific color table cloth and she was able to get that color on short notice.
Nan Sent on 08/03/2015

4.2 out of 5 rating
- Quality of service
  3.5 out of 5 rating
- Average response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  3.5 out of 5 rating
- Flexibility
  4 out of 5 rating
Really great company, I would definitely recommend to my friends.
User2261294 Sent on 08/08/2015

3.6 out of 5 rating
- Quality of service
  3.5 out of 5 rating
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  3 out of 5 rating
- Professionalism
  3 out of 5 rating
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  4 out of 5 rating
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  4.5 out of 5 rating
The building/front door accessibility was not very convenient--rear (non-paved) parking lot and no walkway to front of building. Outside front door bell to wait for personnel to come to door. However, personnel was very friendly, helpful, and willing to work with my schedule for pick-up and drop-off. I only rented 2 chair covers, but wasn't made to feel that rental order was too small. I was treated with respect as if I had a big order.
Samantha Sent on 12/05/2016

2.9 out of 5 rating
- Quality of service
  3 out of 5 rating
- Average response time
  2.5 out of 5 rating
- Professionalism
  2.5 out of 5 rating
- Value
  3 out of 5 rating
- Flexibility
  3.5 out of 5 rating
I read great things about North Hill Chair Covers and Linens, so I was excited to book with them! I met and had a lovely consultation with Bonnie in March, and we settled on a variety of simple white linens after looking at some fancier pieces.

Everything was 5 stars up until ten days before my event, when Bonnie sold the company (and I wish her the best of luck in her new ventures!) The new manager was cordial and professional, and seemed to have my order under control, but when we went to pick up the order the day before the wedding, the address we were given was incorrect. We drove to a few different places and tried calling numbers we were given, but had trouble getting a hold of anyone. While we eventually found the new address, there was no sign or any indication that it was North Hill Linens, which was frustrating; when we went through the order, we found that two of the linens were dirty (we ordered extra, as you always should, but it was still a bummer.) We had scheduled the order to be picked up at 3:00 PM after the event was over - we packed the linens into bags ourselves and were outside, ready and waiting - but it took almost an hour for someone to come and get them, which was a big let-down.

It's been a while since the company has transitioned, now, so I would still reach out to North Hill if they're in your area. We were a bit disappointed, but also one of their first events after the company turned over to the new owner, so there were bound to be a few kinks - it's unfortunate that they happened, and we don't want to gloss over those problems, but I also don't want to bash the company, either. It wasn't a stellar experience, but perhaps things have changed!

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