Weddings

New Era Travel Reviews

New Era Travel

New Era Travel

Miami, FL
Rating 4.7 out of 5, 4 Reviews
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4 Reviews

Rated
4.7
out of 5.0
Recommended by 94% of couples
  • Quality of service
    Rating 4.6 out of 5
  • Average response time
    Rating 4.9 out of 5
  • Professionalism
    Rating 4.9 out of 5
  • Value
    Rating 4.5 out of 5
  • Flexibility
    Rating 4.6 out of 5

Awards

  • 4
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  • S
    Shelley Married on 09/25/2013
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Sue Rice, owner of New Era is an experienced traveler who has taken her knowledge and expertise in booking vacations to new heights! She has amazing deals on cruises and helped us book our dream vacation. She worked within our budget and was able to offer us special perks that only an experienced travel agent would know how to find.
    If you want a real pro working for you, call New Era Travel.
  • Amanda
    Amanda Married on 10/27/2012
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Sue and her team at New Era Travel are truly AMAZING!! Sue went above and beyond for us. After Hurricane Sandy closed all the airports in NY we had no way to make it to our honeymoon in Europe for our Mediterranean cruise. Before even reaching out to her, Sue had re-routed our flights so that we would make it on time. She managed to do this when most flights had been cancelled. Once we got on the cruise, Sue had upgraded us to a Suite and we were THRILLED!! She was wonderful and I will never use another travel agent again. Her team made our honeymoon extra special and they are such professionals!!
  • S
    Shelley Married on 03/06/2010
    Rating 5 out of 5
    • Quality of service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5
    Sue Rice, owner of New Era is an experienced traveler who has taken her knowledge and expertise in booking vacations to new heights! She has amazing deals on cruises and helped us book our dream vacation. She worked within our budget and was able to offer us special perks that only an experienced travel agent would know how to find.
    If you want a real pro working for you, call New Era Travel.
  • A
    Anaysa Married on 06/01/2013
    Rating 3.8 out of 5
    • Quality of service
      Rating 3.5 out of 5
    • Responsiveness
      Rating 4.5 out of 5
    • Professionalism
      Rating 4.5 out of 5
    • Value
      Rating 3.0 out of 5
    • Flexibility
      Rating 3.5 out of 5
    Grisel was fantastic. She was a gem in our honeymoon planning. A bunch of things went wrong with the tours, but I don't think it was through any fault on her part.