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ND Night Out LLC Reviews

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Reviews

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  • Quality of service
    3.9 out of 5 rating
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    4.3 out of 5 rating
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    3.9 out of 5 rating
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    Lisa Sent on 04/23/2025
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    Group Trip Airport Transportation

    We took a chance on ND Night Out to get us to and from Logan International from CT for our group trip to the Carribean. They were on time, clean, super friendly, and very accomodating!! Our return flight was delayed 4+ hours and they stayed and waited for us and didn’t leave us stranded and we were soooooo thankful for that after a very long day of delays!!
    The price was the lowest of 4 companies I researched and they include taxes and gratuity in the cost. Of course we tipped extra because our driver was so awesome!!!
    I highly reccomend ND Night Out for any transportation needs, they are so professional and just all around a great company!
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    Eve Sent on 04/22/2025
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    Best service! Enjoyed by all.

    We had the 10 passenger vehicle. Our driver was Andy and he was wonderful, accommodating , personable and professional. The responsiveness from the company was second to none. We are already booking again!
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    Emily Sent on 04/06/2025
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    21st Birthday Party

    The party bus we rented from ND Night Out/Lux Transpo was amazing! We fit 8 people comfortably and the ride was so fun! The driver was extremely flexible and accommodating the whole time. We definitely look forward to working with them in the future!
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  • Michaela
    Michaela Sent on 03/30/2025
    5 out of 5 rating
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    40th Birthday!

    I had a great experience with ND Night Out last night! We rented a 10 person party bus to celebrate my friend’s 40th birthday, and it was so.much.fun! The bus was very clean, comfortable, had Bluetooth for us to play music and a nice screen with landscape designs. Paolo the driver was incredibly sweet and patient as we couldn’t make a decision on where to go after our dinner reservations. We also needed a little bit more time at the end of the night and Danny and Paolo were so kind and let us go over without charging us extra.

    I did a ton of research when making this decision to go with ND and I am so happy that I did. Not only were they priced right, but they were responsive and friendly and made us all feel very comfortable. Honestly a 10 out of 10 review all around.
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    Jadaiya Sent on 03/17/2025
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    Best experience, highly recommend!

    I had the pleasure of booking a party bus with this company for a birthday cabin trip with my friends, and it was an amazing experience from start to finish! The communication throughout the booking process was excellent, and everything was so easy to arrange. The party bus arrived on time, and we had a blast during our trip. The entire experience exceeded my expectations, and I will definitely be booking with them again for future events. Highly recommend this company for anyone looking to add fun and convenience to their special occasion!
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    Priscilla Sent on 02/24/2025
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    Girls Night Out

    Booked the Mercedes Lux for a last minute birthday celebration. The owner was accommodating & able to make the night happen. From the professionalism, punctuality, cleanliness of the vehicle & lastly our driver Henry who made us all feel comfortable & safe. I will definitely book again! If you’re looking for a reliable & safe transportation company I would definitely recommend booking with ND Night Out!
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    Emerson Sent on 02/17/2025
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    Outstanding Service — Highly Recommend!

    N&D exceeded all expectations! From start to finish, the experience was seamless, professional, and incredibly fun. The limo was spotless, spacious, and fully equipped for a great time. The driver was punctual, courteous, and made sure everything ran smoothly. The attention to detail and top-notch customer service truly set them apart. If you’re looking for a reliable and unforgettable wedding experience, look no further.
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    Manuel Sent on 02/17/2025
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    Special event

    Thank you for making our special day run smoothly, even with the last minute changes that we had. I will use you again for any big event.
  • Jay
    Jay B. Sent on 02/17/2025
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    Great experience for the right price! ND Night out is the best Transportation

    Great service and excellent customer service from the team. It was a last minute reservation Nick and team were able to accommodate us. The driver was on time and made the bridesmaid and my lovely wife fell comfortably by playing a Cape Verdean hit songs, and he provided a champagne.
    I would definitely recommend him to anyone who needs a transportation for any event.
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    Ywh Sent on 02/17/2025
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    N&D to the Rescue!

    I honestly don’t leave reviews but, N&D went over an beyond for my family & friends. I flew in to attend a wedding and their service nothing but superior to what we expected. The hospitality on the party bus was elite. Definitely recommend these guys an will definitely be using them again
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    Osvaldina Sent on 02/17/2025
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    Birthday party


    I reserved ND Night Out for a birthday celebration ,the driver was really kind and professional. The owner was really kind, and we ended up extending for an additional hour since we had so much fun. Without a doubt, I would suggest ND Night Out for your needs.
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    S O Sent on 01/17/2024
    2.6 out of 5 rating
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    Horrible Experience

    I scheduled a roundtrip party bus to Mohegan Sun 9 months in advance. There were a couple of times I had to resend my receipts of paying the deposit and then the full payment; they were a little disorganized.

    The day of the event, they were over an hour late. Some of it was due to flooding in the area which wasn’t their fault, but if they had aimed to get there early, they likely wouldn’t have been as late.

    The party bus could have been a little cleaner, had a broken ceiling mirror, and smelled like cigarettes. The cooler wasn’t functional.

    The next day when we were going home, the driver was again not on time. Pickup was at 11am, so when I called at 11:15, they said they’d be there at noon because of the flooding which I frankly didn’t buy. The flooding issue the day before was a North Shore issue, not really a statewide issue. Plus, given the day before had delays, the driver should have been early.

    I called the driver at 11:45, and he then said it would be over another hour because he got stuck on the highway due to an issue with transmission fluid. My friends and I just ubered home instead.

    I need a full refund for the trip back. The company mentioned giving some money back when the driver was running 45 min late, but I haven’t received anything and that was before we now know we didn’t use their bus at all on the way back.

    We had drinks and a cooler bag on the bus that still need to be returned. The driver mentioned dropping them off but then I didn’t hear anything.
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    Saika Sent on 09/11/2024
    1.2 out of 5 rating
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    UNSAFE and unprofessional

    DO NOT BOOK IF YOU WANT TO LIVE ANOTHER DAY!!
    RUDE
    UNSAFE
    My mother booked ND Night Out for my August 25th wedding in Easton, MA. My bridal party as well as my dad who is a videographer would be riding the limo while I drove behind in my husbands car. The hotel and the venue were no more than 20 mins apart. About 10 minutes into the drive I received a frantic call from one of my bridesmaids asking what was going on with the limo. I was already aware there were some issues with the AC in the limo which was an inconvenience on a hot summer afternoon, however what she informed me of next was horrifying. The limo was broken down in the middle of the highway with an 18 wheeler behind them. I pulled over to the side of the highway, as did my mother as we awaited for the limo to start back up and meet with us. My whole bridal party, including my little sister, husband and dad were all in that vehicle. When I called the company to inquire about what would happen next they said they would see if one of their party buses would be able to come pick us up after the ceremony in order to bring us to our photo location which did not happen. I ended up telling the driver he could leave because the limo was clearly not safe to be in following that scary ordeal. I was promised a refund for the inconvenience however, its been 3 weeks and several belittling text messages later still nothing. The owner called me "dramatic" and insinuated we "needed money". Saying the limo did not break down, that there was a wire next to the battery which was loose. I feel I gave them enough time to process a refund and it still has not done, nor have they shown any remorse for the service we received. At this point I feel the issue will only be rectified in court. I did inform them I have several people who are willing to give their account of what happened that day as well as video footage
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    Virginia Sent on 08/05/2024
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    Keep looking!!!! Bad experience!! Very rude company!!

    To much to write so I’m going to try to make it short!! The bus smelt like antifreeze when pulled up to pick us up for my bachelorette party. The A.C really did not work!! It was 90 degrees out. The heat was on blowing on our feet!! The speaker was hanging, ceiling mirror was cracked!! The party bus was not what the web site showed. Nick said the bus fit 30 ppl tight nope it fit 20 tight so some of my girls couldn’t fit had to meet us at the restaurant & the club. Wrong!! Henry was the bus driver & we told him multiple times about the AC & he did nothing. He could have called the company he did nothing. Went to the club for a few hours came out to a dead bus!! He told us he was sorry he drained the battery. Come to find out by a guest at the club he was at the gas station filling it with antifreeze & he was watching a movie with the bus off. So it already had issues. The bus should not be on the road . It also has a rejection sticker for emissions?? All my girls had to Uber/ Lyft home a 45 minute ride. The company never sent a different bus to take us all home. I had 26 girls!! They said they sent 2 Lyfts for 26 girls???? They did not. I got 1 & got home at 1:45. Not a good experience. That was my bachelorette party that should of never happened & it did so make it right. They are not calling me . I am getting the run around. I don’t know who is who. The owner is out of the country. They will reimburse me for 1/2hr & ride share they said. It’s a bunch of bullshit. The driver Henry is a lier. The company is very unprofessional & rude. No apologies. Very upsetting.
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    Kirstin Sent on 07/10/2024
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    Do not book with this company, they are scam artist and completely unprofessional. They will rob you blind!

    i booked with Nick in april and paid in full ($1150) for transportation in June for 5 hours. Driver showed up late because of “traffic” ok, it was raining i’ll give you that. We had a reservation that we were a little late for but we were accommodated thankfully, and was able to enjoy over 2 hours of part of our nights festivities. When we finished at our first location we contacted the driver that we were ready. He would not answer my calls but proceeded to text me that it would be another 45 min he “forgot” his CDL license, how did you drive us from point A to point B with out your license to begin with? Also, we were at our first location for OVER 2 HOURS, what were you doing?!?! Our party of 19 had reservations for dinner at our second location and could not wait 45 min. We all had to get Ubers and pay an additional $250 to get everyone to our last location, which was also the final destination of NDs service. In the mist of all the confusion, I tried multiple times to get in contact with our driver and the owner and they kept giving us the run around. Nick, the owner, was at a wedding and told us he couldn’t pick his phone up so could only text and the driver just wasn’t answering. (very professional!!) Our personal belongings were still on the bus so we insisted the driver come to the restaurant to drop everything off. Nick texted us and said because of everything that happened, our driver would pick us up at the restaurant when we were done and bring us back to our original location. We agreed to this, however THEY NEVER SHOWED UP, AGAIN!!!! We then took ubers home from the restaurant. Nick tried to justify it by saying the driving drove to my home to drop off our personal belonging (as if he was doing us a favor) The next day, I sent a message to Nick explaining our frustration of the nights events, he tried to justify it all and told us we would get a refund. 3 Weeks later, have received NOTHING!! Nick has now ignored my text messages and phone calls. I have signed contracts, all text messages as well as emails with all the facts. There is no justification for any of this, i paid for a service, i never received.
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