Natural Facet Reviews
Reviews
5.0 out of 5 rating
5.0 out of 5 rating
29 Reviews
100% recommend it
Awards
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![Callie]()
Callie A. Sent on 04/07/2023Highly recommend!
Recently purchased this ring as my wedding band for my upcoming wedding in May! Could not be happier. This ring is beautiful and is the perfect compliment to the ring my fiancé purchased four our engagement. Looking forward to wearing this ring every day. -
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![Joshua]()
Joshua B. Sent on 06/25/2022Love love love Natural Facet and the wonderful staff.
I already had an oval diamond centerpiece and needed to have it set as an engagement ring. From the moment I walked in, Kevin made me felt at home, guiding me every step of the process seamlessly. He was very patient with all my questions and I truly felt like a long time customer, being able to customize and design every aspect of the setting.
What truly stood out was how attentive to detail Rebecca was. Based off the color, clarity, and look of my existing oval diamond, Rebecca custom picked the diamonds that went into the setting. And It really shows in the sparkle of the finished product!
This was the one and only place I've gone to for my engagement ring. Without a doubt, I'll be recommending Natural Facet to all my friends.
Thanks Rebecca as well as Kevin for the wonderful experience! -
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![Melissa]()
Melissa B. Sent on 05/13/2022Great customer service
I had another wonderful experience at Natural Facet Our sales rep Kevin helped turn a cherished heirloom into a beautiful engagement ring. He offered his knowledge and expertise to help decide every detail of my custom setting to make sure I'd be happy with the finished product.
I felt comfortable throughout the entire process and I highly recommend Natural Facet's services to anyone in the market for a custom wedding band backed by great customer service. Thank you! -
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![Willie]()
Willie B. Sent on 12/24/2021I would give this location 10 stars
I would give this location 10 stars if I could. I cannot express how happy we are with Natural Facet! I live in California, but have visited Natural Facet when I was in New York last year. Mrs. Rebecca was SO patient with me in choosing the perfect ring for my fiancé. She took her time to explain everything about diamond qualify factors and to show me different diamonds/bands. I had been to several places before Natural Facet so I could definitely tell the quality of diamonds at this place was by far the best, and the experience with Rebecca topped all of them. After picking the right ring, I was a bit worried about the delivery because it had to travel from New York to California. Rebecca made all the process very easy and simple. The ring arrived on the next day and shipping was very secure. Their life-long warranty is also incredible. I could not be happier with my experience at this place. My fiancé absolutely loves the engagement ring and we are also getting our wedding bands at Natural Facet! I would strongly recommend this place to all of my friends and family.Natural Facet's reply:
Willie, thank you so much for your kind words! We are so happy to hear about your experience working with Rebecca and how happy you are with your Engagement ring. We look forward to working with you again in the future! Please feel free to tag us on Instagram @naturalfacet -
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![Frances]()
Frances W. Sent on 01/09/2022I can't even begin to explain how great this company is!
I can't even begin to explain how great this company is! They are so friendly and knowledgable. I was skeptical about buying such an expensive ring online but it was the best decision I have ever made! The quality is top notch and it was everything I was expecting and more! Seriously, do not hesitate buying from this company! They even helped me with a really great jewelry insurance called Leo. They took care of me and I will be buying all of my jewlery thought Leo! Love you guys, thanks!!Natural Facet's reply:
Frances, thank you so much for your kind words, It's been our pleasure to have you as a customer. Please feel free to tag us on Instagram @naturalfacet -
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![Nathaniel]()
Nathaniel J. Sent on 01/13/2022Great selection
I got my wife's engagement ring here and a number of other pieces for her over the years. The staff is extremely knowledgeable and not condescending towards smaller spenders. They have a great selection of pieces for a wide range of budgets.Natural Facet's reply:
Thank you Nathaniel, for such a wonderful review please feel free to tag on us Instagram @naturalfacet. -
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![John]()
John J. Sent on 12/16/2021From start to finish, Natural Facet was above and beyond what we expected when shopping for an engagement ring.
From start to finish, Natural Facet was above and beyond what we expected when shopping for an engagement ring. Natural Facet was insanely quick to respond to emails and inquiries, quick with sourcing our stone (we opted for a blue-green sapphire), and absolutely brought the design idea my fiancee had to life. From original correspondence to payment and processing, to shipping and follow up, the experience was efficient and professional every step of the way. If you are on the fence or think you might have an impossible request, Natural Facet will deliver. -
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![Jamison]()
Jamison M. Sent on 03/07/2022I would definitely recommend
As soon as I came here , Rebecca helped me with finding perfect gift of Gold chain and pendant to give as a gift . Her skills are outstanding and she makes the shopping experience in a best way. I would definitely recommend her and the shop to buy any gold jewelry. -
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![Amanda]()
Amanda O. Sent on 12/12/2021They had very friendly staff with a great selection of jewelry.
They had very friendly staff with a great selection of jewelry. They clean jewelries and can change watch batteries too. My husband bought a beautiful watch here and it was so magnificent. Their prices are very competitive and relatively lower than other shops I had visited. Highly recommend!! -
![Tabitha]()
Tabitha R. Sent on 12/05/2021Natural Facet is the best place to buy diamond jewelry.
Natural Facet is the best place to buy diamond jewelry. They provide fair pricing, incredible customer service, and (of course) high quality diamond jewelry. Leo patiently answered all of my questions and created a beautiful custom eternity ring. -
![Trevor]()
Trevor S. Sent on 12/01/2021Better experience
Kevin and Leo are exactly what I hoped they would be: knowledgeable, patient, reasonably priced, and they also had a great inventory. I was recommended here from a co-worker, but have already recommended them to a family member and two friends. I was buying an engagement ring and can't imagine going anywhere else and having a better experience.
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![Crysta]()
Crysta S. Sent on 12/08/2021My fiancé worked with Leo to pick out and design the most perfect Engagement ring ever!
My fiancé worked with Leo to pick out and design the most perfect Engagement ring ever! He worked with her on several occasions to make sure all the details were flawless! After he popped the question, we went in to get it sized as well as pick out a Wedding band to go with it as well and pick out one for him, and Leo, again, was so amazing to work with!!! If you are looking for the best experience in town, I recommend Leo at Natural Facet!!! -
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![Susan]()
Susan W. Sent on 11/16/2021Best Service
Rebecca helped my fiancé and me while we were wedding band shopping. We wanted to upgrade my engagement ring and she helped us customize it to get the ring I’ve always wanted with the marching bands that were exactly what we were looking for. She was so genuine and made everything so simple at an incredible price! Don’t go anywhere else. -
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![Bryon]()
Bryon J. Sent on 12/20/2021Highly recommended
I have known the Natural Facet team for a while now and my experience with them has been outstanding. Their quality of merchandise, customer service and their attention to customer's needs are outstanding. My wife and are very happy with Natural Facet and we have recommended them to our family and friends.Natural Facet's reply:
Beautiful picture! Thank you so much for this amazing review. It's been our pleasure to work with you. Please feel free to tag us on Instagram @naturalfacet -
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Daniel W. Sent on 11/09/2021
Purchase experience very pleasant
I went to this shop with my fiance to shop around a watch for my wedding gift. I never purchased a watch from Rolex and didn't have much knowledge, too. However, when we visited, Leo thoroughly explained and recommended the one that would suit my wrist size. His expertise and genuine service were on par which made my first purchase experience very pleasant! Would strongly recommend and definitely doing business with him again. -
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![Jodie]()
Jodie P. Sent on 11/05/2021I cannot recommend Natural Facet enough!
I cannot recommend Natural Facet enough! We went here here for a custom ring using a family sapphire I already had, and Leo did a fantastic job of using the reference I provided to create a stunning, custom engagement ring for us. He understood my style immediately, and I loved every suggestion he made. I felt very involved in the process, and he checked in at every step, including providing a wax 3d print so I could see what it would look like in person. His prices were extremely reasonable, and I couldn't be happier with the ring. We'll be back soon for our marriage bands! -
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![Robert]()
Robert M. Sent on 11/11/2021These guys are the real deal
These guys are the real deal, for me it was great quality and size diamond for a great price. The entire experience is great and they answer any questions and educate you through the entire process if you are like me that did not know much about the technicality of diamonds and jewelry metals. They have the years of experience, and its reflected in their craftsmanship on the jewelry. Great people and excellent customer service. Will be doing business with them soon. -
![Fernando]()
Fernando M. Sent on 10/15/2021Great Service
Kevin was very helpful and made sure that I was satisfied with my tennis bracelet. We will be back and will refer more business for Natural Facet. Thank you for your services. -
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![Brian]()
Brian M. Sent on 01/05/2022I highly recommend buying diamond and precious jewelry from Natural Facet.
I highly recommend buying diamond and precious jewelry from Natural Facet. Their diamonds are of the highest quality and their settings are absolutely beautiful!!! I have purchased many jewelry pieces from them at prices that cannot be matched anywhere else (and believe me, I have done my research). Their staff is very professional and extremely accommodating, and they deserve the highest rating possible!Natural Facet's reply:
Brian, thank you so much for your kind words! We are so happy to hear about your experience working with and how happy you are with your custom ring. We look forward to working with you again in the future! Please feel free to tag us on Instagram @naturalfacet -
![Rudy]()
Rudy D. Sent on 10/26/2021Very professional and friendly
This location really ease the stress of finding the perfect ring when my husband had went to surprise me with my engagement ring.
The workers are very professional and friendly. I would recommend to look for Leo and Aaron
They are the best! They went over everything with details and made things so easy for us!
I would recommend this place to our friends and family and will always be coming back. -
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![Melissa]()
Melissa M. Sent on 11/26/2021Lovely experience
Absolutely lovely experience! All the people who work at Natural Facet are so nice and make shopping there wonderful. My engagement ring, my wedding ring, and my husband's wedding ring have all come from there and each one is sturdy and beautiful. I plan on shopping here again in the future and highly recommend it to anyone who is looking for nice jewellery! -
![Lonnie]()
Lonnie C. Sent on 11/19/2021Amazing and high quality work
Amazing and high quality work. Knowledgeable, charming, and patient staff that were always happy to help us, and never pressured us with any decision. The engagement ring was absolutely perfect, our bands are amazing and everything was made to our exact wishes and delivered on time, without fail. Cant say enough good things about Natural Facet. Worth every cent. -
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![Amy]()
Amy W. Sent on 04/09/2022Highly recommend Natural Facet!
The entire experience is was wonderful and my ring turned out stunning! Thank you for taking a family heirloom and making a 100 year old diamond look brand new! Highly recommend Natural Facet! -
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![Jennifer]()
Jennifer C. Sent on 12/27/2021Awesome customer service!
Awesome customer service! Great quality real solid gold jewelry! I have purchased 3 gold chains from this company. Every one of them meet my expectations, and the shine is so nice. I'm a 10k lover so that's what i purchase. I highly recommend this company for any piece of jewelry.Natural Facet's reply:
We are so happy that everything worked out for you Jennifer. Thank you so much for the wonderful review. We really appreciate you. Please feel free to tag us on Instagram @naturalfacet
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