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East Coast Catering & Events Reviews

East Coast Catering & Events

East Coast Catering & Events

Saint Augustine, FL
4.7 out of 5 rating, 46 reviews
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Reviews

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    4.7 out of 5 rating
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    4.7 out of 5 rating
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    4.7 out of 5 rating
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Awards

46
WeddingWire Couples' Choice Awards 2026 Winner
WeddingWire Couples' Choice Awards 2025 Winner
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
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    Madison Sent on 04/05/2026
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    Great food and great value!

    I hired East Coast Catering for my wedding in March and Johnathan was great, super helpful and attentive! The food was amazing, everyone loved it. The tasting was really helpful and Johnathan made some great suggestions for entrees and appetizers based on our notes from the tasting. Loved that you could look through past menus and pick from there. We went with the brisket, fried chicken and spring cavatappi vegetable pasta for our entrees and they were all amazing. We also rented our glassware, plates, utensils and napkins through them and that was all great and affordable compared to rental companies
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    Amber Sent on 12/31/2025
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    Delicious Apps!

    The appetizers were delightful and everyone enjoyed. Particularly the mac and cheese, eggrolls, steak, and Asian noodle box. Thank you so much Chef Jonathan
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    Jennifer Sent on 12/28/2025
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    Above & Beyond

    We hired East Coast Catering & Events for our wedding, and we couldn’t be happier with the entire experience! From the very first conversation, their team was professional, attentive, and truly committed to bringing our vision to life. They took the time to understand our preferences, offered thoughtful suggestions, and created a customized menu that our guests are still raving about! The food was absolutely incredible — beautifully presented, flavorful, and cooked to perfection. Every dish, from the hor dourves to the main dishes, was a hit. You could tell everything was made with care and top-quality ingredients. Beyond the food, the service was exceptional. The staff was friendly, organized, and made sure everything ran smoothly. They handled every detail with such grace and professionalism, which really helped us relax and enjoy our big day. If you're looking for a catering company that delivers both amazing food and top-notch service, we wholeheartedly recommend Chef Jonathan & East Coast Catering & Events. They helped make our wedding truly unforgettable!
  • illustration stars

    Are you interested?

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    David Sent on 12/28/2025
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    The WOW! Factor

    Delicious American cuisine! Chefs arrived on time and served appetizers, main course, and desserts!! They were very efficient and professional. Food was exquisite and tasty which the guests enjoyed. Thank you for making my wedding so special, it added the WOW! factor to a special occasion. Everything went smoothly from planning stage to delivery. They catered to all my needs and delivered as promised! Highly recommend them for your next event!
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    Katie Sent on 08/18/2025
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    Impressive & Accomodating

    East Coast Catering & Events catered our wedding on May 31, 2025 and it was absolutely delicious! They worked with us on a custom menu and we did two rounds of taste tasting and they were more than accommodating for all of my knit picky changes! All of our guests absolutely loved the food and were a little surprised since wedding food can often be a tad unimpressive, but this truly felt like a meal in a restaurant. They also made us late snacks which everyone loved as well and were very accommodating of dietary restrictions. Their team were professional and easy to work with and we 1000% recommend them!
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    Teddy Sent on 07/13/2025
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    10 Stars!!!

    Jonathan and his team did a wonderful job with our wedding! When looking for a caterer, we had a hard time finding a caterer in or around Pomona Park with availability, reasonable prices, and that was easy to work with. Jonathan and his team at East Coast Catering & Events were incredibly responsive and easy to work with. I sent over the ideas I liked on his website, and he helped me build a fun menu in a few emails back and forth. On the day of, the food and service were both excellent: stations were set up to plan, plenty of staff was there to oversee everything, his team stayed and picked up all tables. Every guest I spoke with during and after the reception said "y'all's food was really amazing!" I even had a friend ask how Jonathan makes his veggies as she liked them so much. I highly recommend anyone in the Putnam country having an event to look into using East Coast Catering & Events!
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    Sydney Sent on 05/29/2025
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    Coastal Vibes

    We used East Coast Catering & Events The food was incredible, our guests are still talking about how good everything was. Since our wedding was in a Flordia, a Southern menu was a must for our wedding, fried chicken was such a hit. The bar was also a huge hit and the whole experience really captured that fun, laid-back Coastal vibe we were going for. Beyond the food, working with the East Coast Catering team (especially Chef Jonatahn!) was such a great experience. Jonathan was super responsive, easy to work with, and really helped us get to a proposal that worked within our budget without feeling like we had to give anything up. On wedding day, everything went off without a hitch — food and drinks were flowing and we felt totally taken care of. Would 100% recommend East Coast Catering & Events for any event…delicious food, awesome team, and all-around good vibes!
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    Skyler Sent on 05/26/2025
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    Fried Chicken Lovin!

    We cannot recommend them enough! The food was incredible, our guests are still talking about how good everything. Our Southern inspired menu & the fried chicken were such a hit. The bar was also a huge hit and the whole experience really captured that fun, laid-back coastal vibe we were going for. Beyond the food, working with the East Coast Catering team (especially Chef Jonathan!) was such a great experience. Jonathan was super responsive, easy to work with, and really helped us get to a proposal that worked within our budget without feeling like we had to give anything up. On wedding day, everything went off without a hitch — food and drinks were flowing and we felt totally taken care of. Would 100% recommend East Coast Catering & Events for any event…delicious food, awesome team, and all-around good vibes!
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    Jasmine Sent on 12/26/2024
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    BBQ Fantastic!

    East Coast Catering and Events was fantastic! Working with them was a breeze - they are very organized and worked with us to design our wedding day food. The private tasting was a great experience. The food was delicious! And on the wedding day, everything not only tasted amazing, but Chef Jonathan made sure everything looked perfect as well. They even saved some of the appetizers (and kept them warm!) for us after the ceremony.
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    Katie Sent on 12/18/2024
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    Seamless service

    Hiring East Coast Catering & Events for our wedding was such an incredible decision! Chef Jonathan and the team were so kind and professional. Our guests had only wonderful things to say about the DELICIOUS food. When it rained during our cocktail hour, Jonathan and his team were flexible and professional- they worked quickly to make sure our guests were happy and that the party could continue. We are so grateful to Chef Jonathan and his team! Highly recommend!
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    Eric Sent on 12/12/2024
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    Vegan Delight

    Chef Jonathan did an awesome vegan dinner with passed apps. It was so delicious that not one of our non-vegan guests had anything negative to say about it. I still dream about the salad dressing.

    Truly fantastic, got tons of compliments, price was much better than other quotes we had. We had a lot of fun at our tasting too. Thanks, Chef!
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    Jill Sent on 07/11/2024
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    carminejill000@gmail.com

    East Coast Catering & Events (food truck) was AMAZING. Not only was the price so budget- friendly, but the food was delicious. My guests were raving all night over the delicious tacos, sides, and churros. For our tasting, the chef came over and personally chatted with us, and I really appreciated the personal touch. The whole process could not have been more easy or professional. Hire East Coast Catering & Events to cater your wedding, you will not regret it!!
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    Tess Sent on 07/09/2024
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    Delicious, Fresh Food!

    As a wedding planner I've worked with East Coast Catering & Events many times, and their food is always fresh, tasty, and beautifully presented. The staff is always friendly, professional, and easy to communicate with as well. Highly recommend!
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    Noah Sent on 02/13/2024
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    Variety & Spectacular Service!

    We loved working with East Coast Catering & Events. They had a large variety of options as far as services and as far as menu items. Their service at the wedding was excellent and professional. They included cutting and serving of our cake, which was very helpful. They also provided table settings for our wedding, including linens. Overall, a great experience! Would highly recommend.
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    Jill Sent on 01/13/2024
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    Best wedding food ever!!

    Best wedding food ever!! We had a great time at our tasting (and even got to bring a couple of friends) and the process working with East Coast Catering & Events was so smooth throughout. We had multiple changes to our menu due to budgeting and John handled everything in an efficient and helpful manner. Our guests loved the food and we did too. Thanks again!
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    David Sent on 12/27/2023
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    Spectacular Service

    East Coast Catering & Events was spectacular. The chef's helped us with our custom menu & dietary needs. Your team was great before, during and after the event. Thank you
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    Zack Sent on 11/28/2023
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    Seafood Love

    What an amazing experience. Chef Jonathan & his team are undoubtedly the best catering team in North Central Florida. The mini lobster rolls & crab cakes are divine. East Coast Catering & Events is a must hire.
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    Travis Sent on 11/24/2023
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    Freshest Seafood Around!

    The crab cakes are amazing & the fresh selection of local seafood is superb! Jon, was extremely friendly and responsive for the entire process. Great company.
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    Jasmine Sent on 07/20/2023
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    Truly Amzaing

    East Coast Catering & Events superb service and deliciously fresh food. Made my event spectacular. All of my friends & family just raved about the entire event. Spectacular!
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    Kendall Sent on 07/09/2023
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    Extreamlly Delicious Food w/ Amazing Staff

    East Coast Catering & Events checked every box for our wedding. The food was amazing. The staff was super attentive. I will hire John again, He was so helpful & took all of the stress out of planning. Thank you so much!
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    Kennedy Sent on 02/22/2023
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    Amazing start to finish

    Nashville Events & Catering is exceptional in every way. They made my special day perfect, stress free & spectacular. The staff was super friendly, food was amazing & the chef made sure that all of my dietary needs were met. It was so nice to find a caterer that was so accommodating. I highly recommend this team to all & will be a brand advocate for life.
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    James Sent on 05/03/2022
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    New to Nashville & loving it!

    My fiance was new to Nashville and its hospitality. Once we started planning, we met with Jonathan and his team of Nashville Events & Catering we knew right away that it was a match made in music city. Jonathan helped us from start to finish. The food was spectacular & fresh. The Nashville Events crew provided amazing service and staff. Whom set up our place settings with our custom menus & there vintage flatware to set up the perfect table scapes. Jonathan also recommended several other vendors for our event, helping take out much of the stress of planning. I would highly recommend Nashville Events & Catering and there team. So AMAZING!
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    Jenna Sent on 11/01/2021
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    100% Recommend

    We had a great experience with Nashville Events & Catering from beginning to end. From the start, Jonathan was always quick to communicate! He met us halfway in Huntsville for our tasting, and helped us to really personalize our wedding food (my husband and I went to Germany a couple years ago, so we wanted to do bratwurst and soft pretzels for our apps). Jonathan and his team made it happen! Their food is truly delicious (especially the smoked meatloaf), and the team is amazing. We knew we wanted to do some fall-inspired signature drinks, and the bartenders gave us a list of ideas to think about. The drinks ended up being a hit with our guests - Most of all, the bartenders had a smile on their faces whenever I saw them, they gave me a margarita shot before the ceremony, and one even helped our planner hold open the doors before I walked down the aisle with my dad. If you want a team that has amazing food & is equally as excited about being a part of your day, Nashville Events & Catering is the team for you!

    East Coast Catering & Events's reply:

    Jenna, thank you so much for the kind words. We loved every minute of the event at such a beautiful venue. Thank you for allowing us to make your day special and helping us craft a personalized menu for your event. We always enjoy customizing menus and having fresh new foods that may be a little out of normal our everyday seasonally inspired menus. We are always proud to hear when our staff goes above and beyond to ensure the guest feel special and welcome. We wish you both the best in your new future together. Thank you again from all of us at Nashville Events & Catering.
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    Jenny Sent on 10/23/2021
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    Hands Down the Best!

    Nashville Events and Catering was amazing! We lost contact with our original caterer 6 days before our wedding. Jonathan and his team jumped right in with very little notice and made our big day the very best! I cannot say enough great things about Nashville Events and Catering. Jonathan was extremely easy to work with, very responsive, and excellent at communicating. Our food was phenomenal, the display look amazing, and the staff was so great! We received so many compliments on the food and set up. I highly recommend Nashville Events and Catering!

    East Coast Catering & Events's reply:

    Jenny, So glad we were able to help. It was truly our pleasure! We are thrilled you loved the food and it was great to finally get the new taco bar out for guest to see. We hope that every moment of your big day was memorable and you captured tons of photos. The Ruskin is absolutely a breathtaking venue. Thank you again for choosing Nashville Events & Catering.

    Jonathan Austin
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    Rachel Sent on 09/12/2021
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    So impressed!

    I contacted Nashville events and catering a couple weeks before my rehearsal dinner after my other caterer ghosted me. I found them on Instagram and we were so impressed with their menu and had to reach out. I couldn’t have been more happy with my decision to hire them, they arrived on time, blew my expectations and the food was absolutely delicious and everyone was raving about it. I would 10/10 recommend using them for any type of event. I can’t wait until I have an excuse to use them again!
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    Lynn Sent on 08/25/2021
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    Simply Fantastic

    Nashville Events & Catering made our wedding day SIMPLY FANTASTIC! The food was spectacular and staff was super friendly. They helped us with every step of the way, from food and beverage selection to rentals. As well as had a COVID protocol for there staff in place, which was a huge plus during this Delta variant. They were exceptional in every way! Highly recommend all of there services.

    Thank you so much Nashville Events & Catering

    Lynn
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    Laurie Sent on 04/15/2021
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    Absolutely Perfect

    Jonathan handled everything perfectly in every way! The food was delicious, the dinnerware was perfect, the staff was courtious and kind, and the evening went beautifully from start to finish. I will definitely recommend them to friends, and I will use Nashville Events & Catering in the future as well!

    East Coast Catering & Events's reply:

    Laurie, it was our pleasure to be of service. Your intimate wedding was perfect and everyone was extremely friendly!
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    Ariana Sent on 11/23/2020
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    Incredible caterer for our wedding !!!

    We could not speak more highly of Jonathan and his team! The food was absolutely amazing and our guests were so impressed!! Jonathan was so quick to respond and helpful with any questions or concerns we had. If you are getting married soon or have an event coming up you will NOT be disappointed!! His cauliflower casserole is something I still dream about

    East Coast Catering & Events's reply:

    We were so glad you choose Nashville Events & Catering to be a part of such a beautiful wedding! King B Farms made for such a stunning setting.
  • Marian
    Marian Sent on 09/30/2020
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    Service, Professionalism, Great Food and Happy Guests!

    Jonathan and his team were awesome to work with. They loaded in so fast and quiet that I hardly knew they were there!! They worked great with my coordinator and all I had to do was show up eat delicious food and enjoy friendly servers! We had Jonathan do a cocktail hour with passed apps (rave reviews for both the bourbon bacon stuffed mushrooms and chicken and waffles) and a buffet dinner service (highly recommend the rosemary chicken in pinot grigio sauce). Jonathan’s team also managed the bar service and did a wonderful job! The food was delicious and one of my bridesmaids even overheard one of the servers commenting on how much they loved working for Jonathan and that he is one of the best in Middle TN! Great food, great service! You will not be disappointed!

    East Coast Catering & Events's reply:

    Marian, it was truly our pleasure to be a part of your big day. Thank you for the kind words.

    Jonathan Austin
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    K.whitten Sent on 09/10/2020
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    Nashville Events & Catering Delivers Amazing Food & Quality Experience!

    The team at Nashville Events & Catering were an amazing partner! Their hands-on approach, can do attitudes, and willingness to customize a menu to fit our vision made the day perfect! Not only did they cater our wedding, they also catered our rehearsal dinner. Each event was over-the-top delicious and the staff delivered quality service with a smile.

    I highly recommend them for your wedding, rehearsal dinner or ANY event! They're the best!

    K. Whitten
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    Jason Sent on 03/23/2020
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    Above & Beyond

    Chef Jonathan of Nashville Events & Catering was kind and understanding. I attended a wedding in Murfreesboro, TN at the beautiful Oaklands Mansion. My son has a severe allergy to gluten and when it came time for the meal chef Jonathan took the time to speak with me personally and inform me on what my son was able to eat. He even made my son a special plate just for him to ensure that there was no contact with any gluten or gluten products. Above and beyond thank you chef Jonathan & Nashville Events & Catering.

    East Coast Catering & Events's reply:

    Jason, it was truly my pleasure. The importance of allergies tends to be over looked at large events and Nashville Events & Catering makes it a priority from day one. Thank you for the kind words.
  • Erica
    Erica Sent on 01/25/2020
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    Astonishing

    From my very first email with Jonathan every question was answered & every detail was met. The food was not only delicious but fresh & local. Jonathan was an amazing help with many aspects of my planning and truly a delight to work with. He even provided rentals! When it came to my budget Jonathan made sure I had all my ideas incorporated so that I was able to keep things affordable. My family could not stop talking about the delicious food. The staff was extremely friendly and professional. Nashville Events & Catering is amazing. I highly recommend them to everyone and anyone.
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    Gwynn Sent on 11/06/2019
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    Exceptional in every aspect!

    Jonathan and his Team provided professional and efficient service at my daughter's wedding (Nov 2, 2019; Promise Manor, Lynchburg, TN. Working with him in the planning process was painless. He offered unique, upscale menus that were very reasonably priced; very responsive to my questions and very flexible with changes. They arrived on-time, served according to the schedule and executed flawlessly. We had passed appetizers prior to the meal which were outstanding (stuffed mushrooms, sweet potato tarts, petite cheese pulled pork end biscuits). The buffet items were delicious and beautifully presented. We selected asiago chicken, beef shoulder roast, orange/cranberry pork tenderloin, harvest wild rice, brown butter green beans and roasted butternut squash/brussels sprouts/cranberry/pecan salad. They allowed ample time for everyone to be served; they were very efficient in their teardown and cleanup without imposing on the wedding party. I also rented the table flatware from him which was lovely. I would rate the overall experience with this Team as EXCEPTIONAL.
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    Macie Sent on 10/28/2019
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    Delicious, accommodating & friendly!

    Jonathan was a pleasure to communicate with from the very start. We loved his food & everything Nashville Events & Catering had to offer! We would absolutely recommend to everyone!
  • KatieJo
    Katiejo Sent on 10/14/2019
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    unique and flexible

    The food was SO delicious and unique! He was very flexible and helpful! I would highly recommend Nashville Events and Catering.
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    Tina Sent on 09/29/2019
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    Amazing & Personable

    Nashville Events & Catering was so amazing! Jonathan was great from day one. The staff was super personal and food was amazing! Loved every bit of my wedding and the services Nashville Events & Catering provided.
  • Abby
    Abby Sent on 02/10/2019
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    Abby & Tyler's Wedding

    Chef Jonathan and the Nashville Events & Catering team where amazing. From the tasting on Jonathan's farm throughout the day of our big event. Tyler and I loved the personalized service we received from Jonathan. Thank you so much for making our big day amazing!
  • Jackie
    Jackie Sent on 02/01/2019
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    Amazing in every way!

    Nashville Event and Catering was truly amazing! From the delicious seasonal food, all the way to the staff. Spectacular!! thank you so much for ever minute you put into my event.
  • T
    Trevor Sent on 08/14/2018
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    Jonathan and his team were absolutely incredible! From our tasting at his home to the amazing dishes he served at our wedding. Not only was his food insanely good and memorable, his staff was awesome! As the Groom, the bartender never allowed me to have an empty drink or have to wait a second for anything. The entire experience with Jonathan and his team were exceptional. If you're looking for a professional, incredibly warm chef who creates delicious food and will go above and beyond for you... look no further than Jonathan and his team!
  • C
    Cindy Sent on 12/27/2023
    4.8 out of 5 rating
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    Amazing food and helpful staff

    My daughter and her fiancé had a fall wedding in Jacksonville. After trying the food we knew East Coast Catering was the way to go. It was delicious! I highly recommend the stuffed mushrooms!! We chose appetizers, salad, and a dinner buffet. My daughter had a special request on one of the options and they had no problem making the change. Our guests enjoyed the food and we appreciate all the staff did to make my daughters wedding memorable.
  • N
    Naomi Sent on 03/21/2021
    4.6 out of 5 rating
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    Quality food and friendly staff

    We loved our food at our wedding! The company was very accommodating to needs we had and provided a lovely meal.
  • L
    Leah Sent on 11/16/2017
    4.6 out of 5 rating
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    Jonathan and Amber and their team was amazing. Our first tasting was delicious! Then, everything after was very easy and flexible. They worked with me on every detail to make it perfect. I had a buffet style (2 entrees, 2 sides, house salad) with 3 regular drink options and beer and wine. Their staff attended the food, bar, and sliced and served our wedding cake. They made my sweet cake for cutting! Very reasonable with price and we had food to take home along with our cake, so all of my worries were taken care of! I also rented my table linens and cake stand from them!!
  • J
    Jason Sent on 01/05/2024
    2.4 out of 5 rating
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    Disappointing Caterer who's avoiding follow up

    Since our wedding caterer won’t respond to our efforts to contact them to find out what went wrong with our food and rentals, I guess this is how we bring attention to our vendor’s errors that they are just ignoring and avoiding.

    We would NEVER suggest: “East Coast Catering and Events” (previously “Nashville Events & Catering”)

    We were so excited to find a local caterer who had reasonable costs with positive reviews, attractive photos, and was then a nice person at our meeting. We created our menu top-to-bottom and the caterer even copy & pasted the text right onto the contract so we had no concerns and thought we’d be free of worry (what an amazing feeling) … BUT THEN … when they didn’t follow half of our menu (even with specific recipes provided), ran out of multiple dishes, didn’t bring all accurate glassware, let alone all the glassware ordered … it was VERY DISAPPOINTING … and even worse, they’ve AVOIDED ALL COMMUNICATION attempts for almost 3 months now!!

    In a more detailed description,
    1. We ordered 3 specific glasses - 1 was missing (champagne flutes for our signature drink of all things), 1 was a different style (a funky chalice instead of a rocks glass), and 1 was properly provided (wine glasses)
    2. Main Dish: “Creamy Tuscan Chicken” - was served dry with NO sauce … and the chicken ran out
    3. Side Dish: Purple Smashed Sweet Potato with Butter and (provided) Salt Flakes” - was served unseasoned, steamed, in thick slices
    4. Side Dish: Sautéed Broccolini w/ butter & s&p - was served unseasoned and steamed
    5. No signage on any dishes to communicate any allergies (as requested and agreed to)
    6. The BRIDE and a few guests had gluten and dairy issues. They agreed to provide a separate gluten free option for the pasta and dessert specifically. These guests didn’t get to enjoy either dish because it never got communicated it was safe for them to eat.
    7. No table displays of any kind and foods was served in standard boring silver chaffing dishes (we shared our vision and specifically that we didn’t want a basic buffet with silver chaffing dishes, and how much we liked what they did with other events through their shared photos, understanding they understood the feeling we wanted with the display)
    8. Too many guests commented how quickly the serves snatched up unfinished plates and beverages (frustrating!)

    We only wanted to discuss a fair partial refund for the lack of delivering on a copy-pasted menu that was never questioned, and then never delivered on. It’s a sad day when you feel like the only validation to address a caterer is to share an honest review.

    East Coast Catering & Events's reply:

    Jason, we are sorry to hear your catering experience did not meet your elevated expectations. We know how important your special day is & understand how frustrating missed details can be. We hope your special day overall was a success and a remarkably memorable one.
  • S
    Samantha Sent on 05/22/2022
    2.4 out of 5 rating
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    Came late, messed up service, left early.

    On top of arriving late, they did not review materials from our coordinator and did not know which guests should receive which entrees. Then instead of serving dessert to guests based on what they ordered, they placed it on a table and made it a free for all. A lot of guests did not get what they ordered. They also failed to give out enough silverware and walked around passing out forks from a ziploc after my coordinator pointed it out. The desserts from the “farm fresh menu” that we spent a lot of money on were store-bought and frozen. Lastly, they took the table settings apart and left two hours early. They even threw away personal belongings that were on the tables while we were all dancing.
  • Kevin
    Kevin Sent on 07/17/2021
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    Dishonest vendor—stay away!

    We hired Jonathon for our wedding in May of 2021 and to say he dropped the ball would be an understatement. He was nearly two hours late, missed cocktail hour entirely and then presented us with cold food. His staff served our wedding cake out of the boxes to the guests like it was a birthday party. The meal served wasn’t even what we had ordered and agreed on. The only thing that happened on our wedding day that was actually out of his control was his truck breaking down en route to our reception. I get it. Shit happens. But really upset us is how he handled everything from that point on. Jonathan wasn’t even at our event because he double booked himself. He couldn’t help fix any of the issues. He didn’t see any of it happen. And the true slap in the face came when he offered us 10% of our money back after all the issues I mentioned. This small business owner took $4500+ of our families’ money, failed at his job, and then offered us $500 back. We’ve been back and forth with him for months via email with nothing to show for it except apologies and excuses. It’s awful. He made an enormous mistake on our wedding day and then didn’t have the moral compass to give us our money back. That’s the only reason I’m even here—I’ve never written a negative review in my life! Ultimately, we feel so personally slighted by his complete lack of empathy and downright refusal to compensate us fairly that this seems like our only choice. This may not deter you from using him at your wedding, and that’s fine. But from our point of view, Jonathon was dishonest and unwilling to take proper financial action as a vendor when it mattered most.
  • Carly
    Carly Sent on 07/13/2021
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    Worst Catering Experience! Wouldn't Recommend!

    We hired Jonathan with Nashville Events & Catering for our wedding at The Cordelle and were incredibly disappointed in him as a caterer. Everything that could have possibly gone wrong did; largely due to the fact that he had double booked himself on our wedding day. The truck broke down on the way to our venue and his staff was over an hour and half late to the wedding. Jonathan chose to oversee operations at the other event, not ours. We didn't have appetizers for the cocktail hour and guests went hungry until the very late dinner. His staff was incredibly unprofessional and we heard reports of the staff being rude to multiple guests and vendors. The food was served cold and our guests complained that the portion size was too small. Guests left hungry. Despite the plethora of failures on his part, Jonathan offered an insulting 10% refund. We would never recommend Nashville Events & Catering for your wedding day.

    East Coast Catering & Events's reply:

    Dear Carly, thank you for sharing your feedback. We are extremely sorry your experience did not match your expectations. This was a very uncommon instance with a wide array of issues that we attempted to handle the best we could in the moment. While the substitute deli trays we provided last minute were not what the planned appetizers, we do hope that the guests were able to enjoy some of them during the cocktail hour. We also sent the appetizers discussed for the bridal party and many of the guest with our back up team and the food, we hope you received them. We truly hope that none of our staff were rude, unprofessional to any of the guest or wedding party. We have spoken to all of the staff from that day and have scheduled group training classes with regards to service, professionalism and more. With regards to the food temperature, portion size and vendor meals. We are sorry the guest felt the food was cold and the portion sizes not adequate. We do know there were meals for the vendors they were just ask to wait so we could ensure all the guest received there meals in a timely manor. A broken down catering vehicle on the side of the road or the poorly executed event should not be the memory of one of the best days of your life. Nashville Events & Catering holds high standards for our selves, our staff and each event. Were truly sorry our services did not satisfy your expectations and vision. We invite you to continue your previous email conversation should you like to discuss any of the details of your event. Thank you again for your feedback about your poor experience with Nashville Events & Catering. We are extremely sorry about your bad experience. We'll strive to do better.

    Nashville Events & Catering
    Jonathan Austin
    events@nashvilleeventsandcatering.com
    615-295-8596

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