Mystique Jewelers Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
19 Reviews
99% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
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User1533979 Sent on 02/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service. Liz and team definitely know how to make the most of your budgetGreat service. Liz and team definitely know how to make the most of your budget -
Quality of service
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Josh Sent on 03/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service. I would suggest Mystique to anyone.Great service. I would suggest Mystique to anyone. -
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Annemarie Sent on 03/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz is fantastic ! She is not only a certified gemologist and designer, she is easy to work with, creative, intuitive, gracious and she herself is her best advertisement. She always is up on what the latest designers are doing and has the most unique pieces.Liz is fantastic ! She is not only a certified gemologist and designer, she is easy to work with, creative, intuitive, gracious and she herself is her best advertisement. She always is up on what the latest designers are doing and has the most unique pieces. -
Quality of service
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Deborah Sent on 02/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love the selections!! Had several custom pieces made there and loved the results.Love the selections!! Had several custom pieces made there and loved the results. -
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Anne Sent on 02/21/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful service and selection of top quality merchandise. A great place to shop for new or antique fine jewelry. Love Liz and her staff.Wonderful service and selection of top quality merchandise. A great place to shop for new or antique fine jewelry. Love Liz and her staff. -
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Kimberly Sent on 02/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I always make Mystique my first stop for jewelry. I love the trunk shows and the very personal service! Mystique will never disappoint!!!I always make Mystique my first stop for jewelry. I love the trunk shows and the very personal service! Mystique will never disappoint!!! -
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Elizabeth Sent on 02/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Always beautiful things at mystique! My husband choose a beautiful pair of earring to compliment my wedding rings he bought there the year before!Always beautiful things at mystique! My husband choose a beautiful pair of earring to compliment my wedding rings he bought there the year before! -
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Bob Sent on 02/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service and prompt delivery.Excellent service and prompt delivery. -
Quality of service
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User1533944 Sent on 02/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience at Mystique! Would recommend to anyone!Wonderful experience at Mystique! Would recommend to anyone! -
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Alexander Sent on 10/25/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I recently went to Mystique because I was interested in creating a custom design from my grandmother's diamond tennis bracelet for my wedding anniversary. In talking with the owner, Liz, I asked what could be done with this bracelet since it was something that just sat in my jewelry box. She was so helpful and suggested that I make eternity bands with the diamonds from the bracelet. I worked with Liz to create a whole new look with my wedding ring. I ended up having the diamond reset and two eternity rings custom made. I am so happy with the results! It is absolutely stunning. Everyone at Mystique was so helpful and professional. I would definitely recommend going here instead of any big box mall jewelry store. You will get personal service and custom creations that you won't find anywhere else. Now, I will wear my grandmother's bracelet everyday and have become a loyal Mystique customer!I recently went to Mystique because I was interested in creating a custom design from my grandmother's diamond tennis bracelet for my wedding anniversary. In talking with the owner, Liz, I asked what could be done with this bracelet since it was something that just sat in my jewelry box. She was so helpful and suggested that I make eternity bands with the diamonds from the bracelet. I worked with Liz to create a whole new look with my wedding ring. I ended up having the diamond reset and two eternity rings custom made. I am so happy with the results! It is absolutely stunning. Everyone at Mystique was so helpful and professional. I would definitely recommend going here instead of any big box mall jewelry store. You will get personal service and custom creations that you won't find anywhere else. Now, I will wear my grandmother's bracelet everyday and have become a loyal Mystique customer! -
Quality of service
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Sue Sent on 02/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mystique is a Jewel Box in our Alexandria business community. The selection and service is top notch, The store is comfortable, friendly and the owner and Jeweler are knowledgeable and responsive and have spectacular taste>
I found a beautiful Yellow diamond ring for a new engagement ring.. after 27 years of marriage.
It was fun too!Mystique is a Jewel Box in our Alexandria business community. The selection and service is top notch, The store is comfortable, friendly and the owner and Jeweler are knowledgeable and responsive and have spectacular taste>
I found a beautiful Yellow diamond ring for a new engagement ring.. after 27 years of marriage.
It was fun too! -
Quality of service
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User1413114 Sent on 10/31/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service and selectionExcellent service and selection -
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Pam Sent on 02/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mystique is the only store I would ever buy my jewelry from....whether it be some fun casual pieces or dressier diamonds and gems....Liz's taste is impeccable.....Mystique is the only store I would ever buy my jewelry from....whether it be some fun casual pieces or dressier diamonds and gems....Liz's taste is impeccable..... -
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Audrey Sent on 02/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got our wedding bands from Mystique and could not have been more pleased with the quality, selection, and service. My band was exactly what I had been looking for and was a fraction of what similar designs from other designers cost. The style selection was so on trend and current but also timeless. Couldn't be more happy with our bands and the price.We got our wedding bands from Mystique and could not have been more pleased with the quality, selection, and service. My band was exactly what I had been looking for and was a fraction of what similar designs from other designers cost. The style selection was so on trend and current but also timeless. Couldn't be more happy with our bands and the price. -
Quality of service
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Betsy Sent on 02/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found a specific ring in an ad while on a trip to NY and was unable to view it in person. Living in VA I found the closest vendor of the brand I wanted. Mystique was happy to custom order it, direct ship, and handle all of the details along the way. I even found my next wish list item while pairing my ring with options!I found a specific ring in an ad while on a trip to NY and was unable to view it in person. Living in VA I found the closest vendor of the brand I wanted. Mystique was happy to custom order it, direct ship, and handle all of the details along the way. I even found my next wish list item while pairing my ring with options! -
Quality of service
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Nicole Sent on 11/03/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz, who is the owner of Mystique is the Queen of fine jewelry. My engagement ring wedding band and husband’s wedding band are all from her store in Alexandria and my husband and I couldn’t be more thrilled. Thank GOD my husband went to Liz when he knew he was going to pop the question and wanted to check out rings. Unlike most other girls, our engagement came as a total, very pleasant surprise to me. We had not gone out together beforehand to pick out rings. My ring is incredible. It’s what I wanted, without even knowing it! I have received COUNTLESS compliments and catch myself staring down at my ring finger all the time. (Not good while driving.) Additionally, Liz is so much fun and is always in a great mood when you go into the store. Her and the team there are professional and without a doubt insanely talented. The earrings I wore on my big day were also from Mystique! They were huge, tear drop champagne colored stones. (Name of the stone is escaping me now.) They are my DREAM earrings and since I couldn’t afford them at the time, Liz was sweet and trusting enough to loan them to me for the wedding. I would highly recommend this jeweler to anyone who wants something unique, classic and timeless. Ladies: if you have an inkling that your significant other is shopping around for rings…. you will want to strongly hint going to this store!Liz, who is the owner of Mystique is the Queen of fine jewelry. My engagement ring wedding band and husband’s wedding band are all from her store in Alexandria and my husband and I couldn’t be more thrilled. Thank GOD my husband went to Liz when he knew he was going to pop the question and wanted to check out rings. Unlike most other girls, our engagement came as a total, very pleasant surprise to me. We had not gone out together beforehand to pick out rings. My ring is incredible. It’s what I wanted, without even knowing it! I have received COUNTLESS compliments and catch myself staring down at my ring finger all the time. (Not good while driving.) Additionally, Liz is so much fun and is always in a great mood when you go into the store. Her and the team there are professional and without a doubt insanely talented. The earrings I wore on my big day were also from Mystique! They were huge, tear drop champagne colored stones. (Name of the stone is escaping me now.) They are my DREAM earrings and since I couldn’t afford them at the time, Liz was sweet and trusting enough to loan them to me for the wedding. I would highly recommend this jeweler to anyone who wants something unique, classic and timeless. Ladies: if you have an inkling that your significant other is shopping around for rings…. you will want to strongly hint going to this store! -
Quality of service
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Jarrod Sent on 02/01/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic employees and a beautiful selection of rings. While you may be tempted to visit a large chain, you should at least visit this fantastic store.Fantastic employees and a beautiful selection of rings. While you may be tempted to visit a large chain, you should at least visit this fantastic store. -
Quality of service
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S. Chloe Sent on 02/13/20144.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have been a client for two decades and recommend the beautiful jewlery and service without hesitation.I have been a client for two decades and recommend the beautiful jewlery and service without hesitation. -
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User1534151 Sent on 02/13/20144.1 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
We bought my engagement ring in for an appraisal and ended up buying our wedding bands here. The staff was very professional and friendly and our bands are beautiful.We bought my engagement ring in for an appraisal and ended up buying our wedding bands here. The staff was very professional and friendly and our bands are beautiful. -
Quality of service