Museum of Life and Science Reviews

24 | Durham, NC
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24 Reviews for Museum of Life and Science

Recommended by 96%

24
WeddingWire Couples' Choice Awards 2018 Winner

4.8 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.8

16 User photos

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  • Eleanor

    Eleanor · Married on 04/27/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful in every way!

    Lauren and her team at the Museum made our wedding so special! We decided to get married in the treehouses, and Lauren did a wonderful job of figuring out how to stage the ceremony so that guests could see, hear, and enjoy everything. The photos beforehand on the Dinosaur Trail, the cocktail hour in the Butterfly House, and the reception on the lawn were all perfect. While load-in time at this venue is pretty short since it’s an active children’s museum, Lauren still made it easy for us to have everything ready on time. We also appreciated having access to a golf cart to help move guests with mobility challenges.

    I grew up going to the Museum as a kid, so to get married there was meaningful and magical. Highly, highly recommend this venue and their warm, capable, responsive events team!!

    Sent on 04/29/2019
  • C

    Catherine · Married on 10/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our wedding at the Museum of Life and Science was absolutely perfect! Lauren was responsive and a delight to work with throughout the planning process, and the rest of the day of staff were friendly and completely on top of everything. Our wedding day went off without a hitch and we appreciated that there were no hidden costs for anything. We chose the magic wings package (ceremony on the lawn, cocktail hour in the butterfly house, reception under the tent) and it truly was magical. The guests raved about the liquid nitrogen margaritas, the butterfly house, and even the insect exhibits! The only downside is that the time frame for set up is rather limited since you have to wait until the Museum closes to start setting up. The Museum was clear about that from the start so it wasn't a surprise, but if you choose the Museum, be sure to discuss this early on with your other vendors (especially your florist) to ensure that your plans can realistically be set up in only an hour!

    Sent on 10/14/2018

    Museum of Life and Science's reply:

    Thank you so much for your wonderful review, Catherine! It was a pleasure working with you and Zili and we wish you a long and happy life together!
  • R

    Rachael · Married on 06/16/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I are a local wedding + couples photography team, we coordinated with the museum to use the butterfly house for a recent maternity session. Our experience was fantastic, Sarah was amazing to work with and so quick in her responses to any questions we had. The rate to use to the exhibit for the session was very reasonably priced and definitely worth every penny! Sarah even tagged along with us on the day of the session to help manage the museum visitor traffic during our shoot. She showed us some great outdoor spots to use in addition to the exhibit itself. The Magic Wings butterfly house was gorgeous and so well maintained. It was a perfect backdrop and a fun experience. I hope to return in the future with more of my clients! It was all around a fantastic time and I highly recommend working with the museum and their events staff.

    Sent on 07/06/2018
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  • K

    Kassy · Married on 10/14/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I can't imagine a more magical and fun place to get married. We chose the "special events tent" outside of the butterfly garden, and it was perfect. I wish we could do it all over again!

    Sent on 11/04/2017

    Museum of Life and Science's reply:

    Thank you Kassy!
  • User7943256 · 1+ year ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding ceremony at the Museum of Life and Science and it was beautiful! Lauren was very easy to work with and graciously answered my dozens of questions. The day of the staff was very accommodating and helpful. We're so pleased we chose this as our ceremony venue!

    Sent on 11/12/2017
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    Museum of Life and Science's reply:

    Thank you Jessica!
  • J

    Jamie · Married on 05/20/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We could not be happier with our choice to have our wedding at the Museum of Life and Science! It is such a unique venue and it's perfect for those who might not want the classic church/ballroom event. One of the best parts of having your wedding there is being able to take pictures all over the grounds, our photographer was so excited to shoot in the butterfly house and in the hideaway woods. Another benefit is the ability to move your event inside if you decide to book the lawn/tent and the forecast shows rain, which was my biggest fear in choosing an outdoor venue. Also, Lauren, the events manager, was absolutely wonderful to work with and was on top of everything during the planning process and the event itself.

    Sent on 05/29/2017

    Museum of Life and Science's reply:

    Thank you Jamie!
  • R

    Rachel · Married on 04/21/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I want to find another reason to throw a giant party just so we can have it here! The Museum is gorgeous, interesting, and amazing. The staff were incredible and helpful in every way. Love, love, love.

    Sent on 04/27/2017

    Museum of Life and Science's reply:

    Thank you Rachel!
  • J

    Jessica · Married on 04/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Seriously, this is an amazing venue! All of our guests commented on how great and unique it was. The staff was incredible; they were flexible and worked hard to help everything run smoothly. They took care of so much of the day, we hardly had anything to worry about. It was a little pricier than having our wedding in, say, a hotel ballroom but TOTALLY worth the extra cost.

    Sent on 04/11/2017

    Museum of Life and Science's reply:

    Thank you Jessica!
  • C

    Carrie · Married on 01/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Couldn't imagine our wedding being anymore perfect then it already was. It was worth every penny and then some and the rentals team work tirelessly to ensure your day goes off without a hitch! I wish I could re do the day exactly as it was! Thank you MLS staff! Xo

    Sent on 02/04/2017
  • J

    Jennie · Married on 06/13/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I knew from the moment that we visited that we wanted to have our wedding at the Museum of Life & Science. We chose to use the indoor spaces (aerospace room, math, weather) because we wanted people to be able to play with the exhibits. The prices were very reasonable and they worked with us to make sure that we were able to stay in budget. Tiera (the new events coordinator) was great with responding to my emails and helping us drop things off ahead of time. They were super flexible with our ideas and everyone raved about what a cool space it was. I loved that you can take your photos anywhere on the property, even if you aren't renting that space (bridal party with dinosaurs!!!) They also have really fun add-ons such as a photobooth or train rides. It is such a unique space if you are wanting to do something a little different and the staff is a pleasure to work with.

    Sent on 06/20/2015
  • E

    Erin · Married on 06/07/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had gone to an after-hours event at the Museum of Life and Science before my fiancé and I were engaged. When we were looking for places to get married that would reflect us, we thought about the Museum. We wanted to have the wedding outside but knew we’d need a backup area in case of rain, extreme heat, etc. The Museum was perfect. They only schedule one event per night so if the weather is iffy, you can move it inside. We used the lawn area next to the Butterfly House and it was great. Kelly and her team coordinated everything without a hitch. The space was lovely and I have had nothing but compliments about how everything went. How can you beat providing your guests with a train during cocktail hour?

    Sent on 08/03/2014
  • User3137305 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The museum was wonderful and easy to work with. They provided an incredible wedding coordinator and made all the arrangements with vendors. They had plenty of experience hosting large events, so they had every last detail covered. Wonderful experience!

    Sent on 04/05/2013
  • L

    Liz · Married on 06/23/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I agree! Kelly Taylor and her staff are absolutely wonderful to work with... they listened to what we wanted and then made it happen beautifully, smoothly and behind the scenes. The location is absolutely magical as well! So beautiful and so many fun things for guests to do, from train rides, to liquid nitrogen margaritas to butterfly watching.

    Sent on 08/06/2012
  • D

    Sarah · Married on 04/23/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The new events coordinator, Kelly Taylor, is wonderful. She took the position only two weeks before our wedding and worked very closely with us to make everything go extremely seamlessly. She is extremely responsive and works hard to make sure you don't have to work hard on your big day. Also, the Museum staff, especially Shawntel Landavazzo and Kirstin Hawley, do a wonderful job managing the events and decorations as well. Couldn't have been happier with these three ladies.

    Sent on 05/16/2011
  • V

    Veronica · Married on 07/08/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Guests absolutely loved our venue. We loved our venue. Everything was awesome and the childcare was a wonderful treat for parents attending. Most of our guests used the photo booth and the liquid nitrogen lab was a hit. We used hideaway woods for the ceremony, (thunderstorm during a tree house wedding), and aerospace + math & weather for the reception. Several of our guests have said this was the best wedding they have ever attended, we put a lot of that on the venue and our coordinator Lauren. The whole team was on their game.

    Sent on 07/29/2017

    Museum of Life and Science's reply:

    Thank you Veronica!
  • M

    Meghan · Married on 01/31/2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We originally were planning on having our wedding ceremony in a church, but due to unforseen circumstances, we had to find a new venue. With just a couple of months away, Kelly was very accommodating to our situation. We were able to smoothly have our ceremony at the museum as well as take formals beforehand. We had an awesome time and I'm glad we had to make the sudden change in venue! I couldn't have been happier!

    Sent on 04/01/2015
  • J

    Janel · Married on 12/13/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you have a small wedding (under 40 guests) take advantage of having your ceremony inside of the butterfly enclosure. It's beautiful, natural, and requires no additional decoration. The staff is professional and do everything they can to make your day go off without a hitch.

    Sent on 12/21/2014
  • J

    Jessica · Married on 08/31/2013

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    For our guests that know us, it made sense why we chose the museum for our reception- it reflects both of our personalities quite well.

    What our guests maybe didn't know to appreciate is how incredibly well equipped the museum is for planning out events. Kelly, the on-staff event coordinator, was so wonderful throughout the whole process. She helped us think through how to best use the space, and worked with us in many ways to keep our costs down. She walked us through so many details in preparation for the event, and then the day of, Kelly and her team worked with the caterers and other vendors behind the scenes to make sure the whole event flowed smoothly and according to plan.

    We even had the train running for our guests to ride throughout the reception (best $$ ever spent!).

    We had a ball, our guests had a ball. I really hope someone I know gets married there soon because I can't wait to go back!

    The only annoyance (piddly when compared with all of the many things we loved about having our reception at the museum) was a few unexpected clean-up charges that got tagged on by the maintenance folks at the end.

    Other than that, we loved everything about our reception at the Museum!

    Sent on 11/15/2013
  • K

    Kacey · Married on 06/03/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Museum of Life and Science June Wedding

    The Museum wedding coordinator, Lauren, was amazing and super helpful. She answered all our questions promptly and took away a lot of our worry. The venue is beautiful and so unique.

    Sent on 12/06/2018

    Museum of Life and Science's reply:

    Kacey, thank you so much for your kind words. It was a pleasure to work with you and Adrian! We hope to see you around campus in the years to come!
  • S

    Sarah · Married on 09/23/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    We had a fantastic wedding at the museum. For what you get the price is great and the coordinator Lauren was there to help and answer questions the entire time. I planned my wedding from Texas and she was more than happy to provide the extra support needed to make sure my day was perfect. The venue itself was beautiful and my guests had so much fun. We got married outside of the butterfly house and had our reception in the tent. The cocktail hour had guests on the train, in the butterfly house, and experiencing the animal encounter. It was a perfect night and I can't imagine my wedding at any other venue.

    Sent on 10/23/2017
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    Museum of Life and Science's reply:

    Thank you Sarah!
  • A

    Ashley · Married on 05/04/2019

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    A beautiful and unique venue!

    My husband and I had an amazing wedding at the NC Museum of Life and Science! We did the Magic Wings package, which has the ceremony on the lawn outside of the butterfly house, the cocktail hour in the butterfly house/insectarium, and the reception under the special events tent. The venue is gorgeous and unique, and our guests LOVED the liquid nitrogen margaritas and animal encounter! We have no regrets about having our wedding here. It poured rain right after our ceremony, but we were still able to have our reception under the tent without a problem. Lauren, our venue coordinator, was very sweet and helpful!

    A few things to be aware of before booking (all of which the museum will tell you)

    The museum has an automatic rain back-up plan if your wedding is scheduled to be outdoors (inside the museum itself), which is great! However, you need to decide whether you'll move your wedding indoors by the Wednesday prior to the wedding, after which you have to pay $500 to change; you can’t change anything after Friday. We didn’t think much about this when we booked the venue, but it ended up calling for rain on our wedding day, and being forced to make a decision on Wednesday (when the forecast was still 50/50) was very stressful. We ended up going with a “partial” rain plan, with the ceremony under the special events tent, and then having our coordinators move all of the chairs onto the lawn for the ceremony because the museum would not let us change the plan for chair placement. I would recommend that the museum offer more flexibility in switching between the partial rain plan and the original plan, because it seems very easy to do even with limited staff and would have reduced our stress level significantly.

    Also, be aware that you only have one hour for set-up, and that you will also likely need to extend your reservation time if you have both the ceremony and reception at the museum! Again, the museum was very clear about all of this from the beginning – these are just things to think about that may be more consequential than you initially think.

    Overall, we absolutely loved having our wedding here and would choose this venue again in a heartbeat!

    Sent on 05/13/2019
  • A

    Amy · Married on 10/07/2018

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Beautiful wedding venue!!

    We chose the Museum because it’s very special to us, and it was the only place we wanted to get married. But even if it hadn’t had sentimental value to us, it’s a great place for weddings. The butterfly house is amazing! It was scenic and provided a beautiful location to get married. Lauren was extremely involved and helpful during the planning process. On the day, her staff were helpful in setting up everything, shuttling us around, and interacting with various vendors and family members. We rented the library to use as a getting ready room, which was absolutely the right decision. And we spent several hours taking pictures around the museum, prior to our ceremony. Even though the museum was open during that time, people were very considerate about not getting in the way. We had such an awesome day and we can’t wait to see all the amazing pictures!!

    Sent on 10/23/2018

    Museum of Life and Science's reply:

    Amy, we are so glad that you and Joe selected to have your wedding with us! We were delighted to take part in another milestone of your lives together. We hope to continue seeing you at our adult after hours events in the future!
  • User5507820 · 2+ years ago

    4.4
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    Monica has been so easy to work with and been so wonderful during this stressful time! We are just weeks out from the big day and I feel like everything is in great hands with the museum!

    Sent on 08/30/2016
  • C

    Liz · Married on 05/05/2018

    2.6
    • Quality of service:
      3.0
    • Responsiveness:
      2.0
    • Value:
      4.0
    • Flexibility:
      3.0
    • Professionalism:
      1.0

    I have waited a bit to write this review as I don't love writing a negative review about our wedding venue but I do feel its necessary to warn other brides and hopefully provide some constructive feedback to the venue because its a beautiful space and it's such a shame doing a wedding here was such a nightmare. I honestly think the issues lie with the manager of events for the whole museum and NOT the wedding coordination staff to be clear.

    Pros:
    Great photo opportunities
    The majority of the staff, especially the day of staff were really friendly
    Unique venue/ something different.

    Here is my feedback for the museum

    1. Professionalism: This was really the biggest failure. I was literally cc'ed on INTERNAL museum emails about OTHER events. I understand little mistakes so I sent a note saying I didn't think I was supposed to be on the emails (no response). BUT I was then cc'ed on private internal museum communications multiple times - I won't post the contents of the emails as they were probably supposed to remain internal but I mean it was really bad/ weird/ worrying.

    2. Responsiveness: You just have to respond to emails within a week. period. I received a response to an email via phone at 5 pm on a friday. I missed the call and called back within a few minutes - no response. I then emailed and received an out of office message. I suspect it was due to the fact that we were asking for a discount due to some very large errors on the museums behalf and they wanted to avoid that conversation? Honestly I don't think its wrong for clients to try to negotiate and the staff just needs to be less weird about it (if the answers no just say so its business - don't avoid our calls or emails for weeks).

    3. They initially refused to take the trash for the evening then rebuked and took it - because really what were we going to do - load up our car with all the trash? I really don't know what the policy is - but make a decision, communicate it and stick with it

    Sent on 01/18/2018

    Museum of Life and Science's reply:

    Thank you for taking the time to send this feedback. I am so glad to hear that you found the venue to be so beautiful and enjoyed taking unique photos! We agree! I am also happy to hear that you found the event staff to be friendly during your wedding. They enjoy helping make our clients’ events special.

    I completely understand the frustration with the internal emails. This was our mistake and due to our email system that auto-fills with recently used email addresses. The issue was attended to and resolved with our apologies.

    To address some of your other concerns, we take great pride in providing excellent client service, part of which includes responding to client emails and phone calls within two business days. On the rare occasion that a staff member is out of town or unable to respond, we do alert the client to the delay and give an estimated time for response as we did in your case. In addition, we ask that clients carefully review all of our policies and initial them before signing their contracts. Included in those policies is one requiring that clients remove all décor and personal items after their event. Unfortunately, we are not equipped to recycle or dispose of large amounts of glass items like the vases and other décor items that remained from your wedding.

    Thank you again for bringing your concerns to us. We are always reviewing our policies and procedures in an effort to provide the best customer service possible and your feedback is valuable to us. Congratulations on your marriage and we wish you both all the best in the future.

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