MSM Rentals & Event Design Reviews
Reviews
5.0 out of 5 rating
5.0 out of 5 rating
23 Reviews
100% recommend it
Awards
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![Abril]()
Abril M. Sent on 02/29/2024My wedding in tulum
I got married in tulum, they were super helpful and let me change things when I needed! I recommend them! -
![Alex]()
Alex Sent on 02/05/2024AMAZING & Highly Recommend
I initially found Montse with MSM on IG... she was everything I could've asked for. She showed up with the best energy and worked so hard to make our day so special. She was very communicative and on her game. Her options for floral and rentals were perfect. Highly recommend!! -
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![Corinne]()
Corinne S. Sent on 03/28/2023Could not have done this without Montse and her team!
Montse helped me plan all of the rentals and decor (including floral arrangements) for my wedding from start to finish. From the first conversation, she provided complete guidance, transparency, product inventory, detailed answers to my questions, and reliable/prompt communication. I feel so lucky to have found her because I planned a wedding in Mexico from the US without ever having seen my venue or anything in person. Montse was an absolute joy to work with and always had a calming, cheerful, flexible demeanor. One of my favorite things about MSM rentals was the affordability combined with quality. MSM is truly able to work with any budget and will not be pushy in any way. Montse helped me fine tune details that I did not know about and had such an amazing eye for design. I highly recommend MSM to anyone looking for a planner/rental/vision design— you will be thrilled with the end result! -
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![Rebecca]()
Rebecca G. Sent on 04/22/2023High quality and easy to coordinate from abroad!
MSM was recommended to us by our wedding planner. They had all of the furniture, decor, and glassware that we were looking for at an affordable price. We were able to easily communicate with Montserrat via email throughout the process. We received the quote in a timely manner and it was easy to pay our balance. The day of, all of the items arrived on time and were high quality, as described. Highly recommend MSM! -
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![Brianna]()
Brianna G. Sent on 04/19/2022beautiful event design
MSM brought my wedding dreams to life! They set up a beautiful chuppah and flowers. Our dining table, chairs, and tablescape were lovely, and they followed my concept flawlessly. I highly, highly recommend this company. -
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![Maricela]()
Maricela O. Sent on 03/04/2022Took my dream wedding and brought it to life !
Our wedding day was by far the most special day of our lives. We are so lucky to have found and amazing event and design planner who brought our vision to life. Monserrat and her MSM Rental and Events team literally made our dreams come true. Monserrat made our vision for our dream destination wedding come to life. From start to finish I could not have asked for a more dedicated visionary working to make everything happen. It was truly a magical day. The details to the design and the execution of how everything turned out was beyond expectations.
I received so many compliments from all of my guest on the decoré, the furniture, the silverware and the flowers. The entire setup was perfect and absolutely beautiful. Montserrat is not only an amazing talented professional, she’s also super sweet. From the start she was super down to earth and easy to talk to and always answered promptly to any questions or concerns. Thank you so much for all of your help and for your beautiful work. -
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Isa Sent on 02/07/2022
Amazing work
I 100% recommend msm for your wedding furniture! I had my wedding outside of the hotel, at Villa la Joya, and after getting quotes and talking with more than 5 other vendors I found MSM, I couldn’t be happier to have chosen them! Communication- super easy! Quality of furniture- great condition, style- elegant, chic, modern, boho, execution - perfect! Oh, and they have a very good price!
HIGHLY RECOMMEND! -
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![Allison]()
Allison H. Sent on 03/07/2022Working with MSM was amazing!
Working with MSM was amazing! I sent only a few "pinterest inspiration" wedding photos and she made it allll come to life. And not only that she had really great recommendations for other resources/vendors needed for our big day (Though she was able to supply just about everything). I would highly recommend this company to anyone in need of event planning! Communication and service was the best! Thank you again!! -
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Erica O. Sent on 02/15/2022
Do yourself a favor and book MSM.
We worked with Montserrat at MSM and she was our lifesaver.
For starters, we had a hiccup with our original furniture rental vendor and were in need of a new vendor. We found MSM on wedding wire about a month away from our wedding date. Needless to say, we were a bit skeptical of vendors and lost trust in working with vendors internationally. We knew we wouldn’t have time to fly back to MX to view furniture and meet the new vendor in person. We were stressed to the ninth degree until we met Montse.
MSM provided all of our reception furniture, ceremony chairs, SWH table and chairs, cocktail tables and bar, lounge set, lawn games, lighting, printed our menus, designed our seating chart, and created personal signage —pretty much our entire wedding setup.
Here are all the reasons why we recommend hiring MSM:
1. Attentiveness- Montse responded to our wedding inquiry within 24 hours. We later learned that she was working a wedding that day and met with us via Whatsapp after she was done working. We also learned that she had previously worked at our wedding venue and we were able to confirm the quality of services provided by MSM with venue staff.
2. Trustworthy- Montse was transparent and presented the price catalogue with pictures from the get-go. The quote stayed true to all of our agreements.
3. Reliable- Montse was on time to all meetings and followed up with our conversation recapping our discussion accurately. Most importantly, all of her services and rentals were delivered on time for setup on our wedding day, just like how we asked.
4. Customer service- Montse really went above and beyond with customer service. We feel like the universe sent her to us to balance some of the challenges we had. The day before our wedding some guest cancelled and some guests who were unaccounted for decided to show up. Montse was able to accommodate those changes in our seating place cards and printed menus. Also there were small, but important details that we and our coordinator had forgotten like table numbers that Montse noticed and provided the day of the wedding.
5. Budget friendly- one of the reasons we moved on from our original rental vendor is because of the ever changing and inconsistent pricing in our quotes. MSM was more affordable so it made room in our overall budget to add more to our wedding.
6. Personality- we found Montse’s calm and amicable personality really reassuring. She was also flexible and made recommendations when appropriate. She is so nice and working with her just made the end of our wedding planning experience positive.
We wished we would have met Montserrat at the beginning of our wedding planning process. If MSm
Was able to deliver the service they did the month before, we could only imagine what could have been accomplished had we hired them from the beginning. We learned that MSM is more than a furniture rental company, but they offer wedding planning and designing too and we benefited from all of that with some of Montse’s creative direction offered when we asked.
If there is any advice we can offer future couples about planning a wedding in Playa del Carmen, better yet, the Riveria Maya, go with Montserrat at MSM.
Wedding date:Jan 2022
Venue:Villa La Joya
Guest count:62
Decor theme: Modern, tropical-chic, simple and elegant -
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![Sherita]()
Sherita H. Sent on 01/02/2022Just Amazing!
We worked with MSM for furniture, lights, and flowers. Montse went above and beyond. She was super responsive from start to finish and was able to accommodate our vision and budget. Everything was more than what I could have imagined. Our guests are still raving about the details of our wedding. -
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![Romina]()
Romina C. Sent on 07/13/2020Gran servicio, y con mucha atencion al detalle
Un gran servicio! Montse y su equipo tienen mucho conocimiento en el tema lo cual ayuda mucho a evitar problemas durante el evento y hacer todo con gran atencion a los detalles. Todo salio a la perfeccion. Muchas gracias!MSM Rentals & Event Design's reply:
Querida Romi,
Gracias por tu comentario. Fue un honor ser parte de un día tan especial, no lo olvidaremos! Gracias a Javier y a ti por dejarnos ser parte de él!
Un abrazo a Monterrey,
Montse -
Alba W. Sent on 08/04/2020
Efficient, trustworthy, and offering high quality service
I want to start off by saying I rarely take the time to write a review but after working with MSM and he experience that I had I wanted to make sure I shared it with everyone.
I had an amazing experience with MSM , whether it was the quick response time from Montserrat or how much detail she put into making sure everything was perfect.
I highly recommend MSM for anyone looking for a fantastic rental vendor!
MSM Rentals & Event Design's reply:
Dear Alba,
Its always an honor working with you. Thank you so much for this amazing review and we hope we do more weddings and events with you in the future.
Best,
Montserrat -
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![America]()
America C. Sent on 07/31/2020Fantastica
Excelente mobiliario, atención y servicio.
Mi evento fue un éxito.
Mil gracias por todo su apoyo.MSM Rentals & Event Design's reply:
Querida America,
Gracias por tus comentarios. Nos da mucho gusto que todo haya salido como lo esperabas. Esperamos poder volver a ser parte de tus eventos.
Un abrazo,
MSM Weddings
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![Ana]()
Ana P. Sent on 07/31/2020Amazing service
They not only made sure that everything turned out perfectly the day of our wedding, but also made sure that we enjoyed the process. They gave us so many options to choose from, until everything we choose was exactly what we wanted.
I would recommend them with eyes shut.MSM Rentals & Event Design's reply:
Dear Ana Pao,
We are so happy we were part of you special day. Thank you and Eloy for trusting us. We will never forget this magical wedding.
Hope to see you again soon.
A big hug,
Montserrat -
![Roxana]()
Roxana A. Sent on 07/31/2020Amaizing services
They really take care of every single details.
Like a banquet and catering company we love work with them, cause the equiment always are in a good conditions, clean and they delivery puntually. Also even if you forgot something, they always be happy to solve the problem.
All the staff are nice and helpful.
I am sure if you are a looking for a vendor they are a excellent optionMSM Rentals & Event Design's reply:
Dear Rox,
thank you for your review. Its always an honor working with you! We hope to keep it this way in the future.
Best,
MSM Weddings -
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Hao R. Sent on 03/09/2024
The best quality!
We are so happy that we chose MSM for our wedding. The furnitures we rent were all delicate and good looking, and the flowers are just as pretty as we imagined. We had multiple alterations and asked quotes for multiple times but Monste has always been so patient and responsive. Although it's a bit pricey but believe me it's all worth it! -
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![Victoria]()
Victoria Sent on 07/07/2020My dream wedding
Sometimes it’s hard when you have this fairytale idea on your mind and have hopes and dreams that it will be just like that! MSM helped me bring my ideas to life with the equipment I desired! They were always profesional and I never felt like they didn’t get me! So thankful!MSM Rentals & Event Design's reply:
Dear Victoria,
It was very interesting bringing to life all the ideas that you had for you special day, but we got it! Thank you for trusting us! Our best wishes for Adam and you!
A big hug,
MSM Weddings
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