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More Paper Than Shoes Reviews

More Paper Than Shoes

More Paper Than Shoes

Virginia Beach, VA
3.9 out of 5 rating, 12 reviews
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Reviews

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  • Quality of service
    3.8 out of 5 rating
  • Average response time
    3.6 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    4.2 out of 5 rating
  • Flexibility
    3.9 out of 5 rating
  • K
    Katie Sent on 09/13/2016
    5 out of 5 rating
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    Absolutely gorgeous!!! They looked gorgeous with my dress and I cannot express enough how talented this seller is. She communicated with me through the WHOLE transaction.
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    Candice Sent on 06/06/2016
    5 out of 5 rating
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    In on word "Fabulous!!!!" Perfect. Exactly like the photos and maybe even better when you see them. They look like real flowers. II am checking to see if they could make more for me because I just love them so so so much. They really could charge more for them. Thank you!!! Thank you !!!
  • K
    Kay Sent on 06/06/2016
    5 out of 5 rating
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    I got so many compliments on the bouquet, I love it in the photos, and I especially love that I get to keep it forever! Anna got the color scheme perfect and really made the perfect bouquet for the perfect day!
  • illustration stars

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  • K
    Kelsey Sent on 03/01/2015
    5 out of 5 rating
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    Absolutely beautiful! I am so impressed by the attention to detail in creating these bouquets. The best part is the shop's willingness to listen to your ideas. Beyond that, they were able to accommodate a quick order and I received the best customer service.
  • Samantha & Daniel
    Samantha Sent on 03/26/2014
    5 out of 5 rating
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    We wanted something unique for our flowers. I used a brooch bouquet and didn't want to spend an arm and a leg on flowers for everyone else in the party/family. The paper flowers that Anna made for us are STUNNING. One of a kind, and absolutely beautiful. Amazing quality. Anna was so helpful and sent me pictures along the way. They arrived with plenty of time to spare for our special day. We would gladly use Anna for any other event we were doing!
  • Future Mrs. S
    Cheyenne Sent on 06/18/2013
    5 out of 5 rating
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    I had a really hard time figuring out what I was going to do for corsages for the moms and grandmothers. And I didnt think about it until about 2 weeks away from the wedding. It was too late to do a custom order but I was able to find another product that was already made and Anna messaged me and told me that I could use it as a corsage. She shipped them right away and when they got here, they were beautiful.
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    Chelsea Sent on 08/28/2017
    4.8 out of 5 rating
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      4 out of 5 rating
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    There were a couple snags with communication early on, but all the flowers arrived on time for our wedding and they were GORGEOUS! I got over 100 loose stems, 1 bridal bouquet, 3 bridesmaids bouquets, 2 mothers corsages, and 5 boutinieres, as well as a swag for our head table. The pricing was very reasonable, and we saved a ton over fresh flowers. Everything turned out gorgeous and we got a TON of compliments - almost everyone got to take a flower home! :) Honestly couldn't have asked for a more beautiful bouquet for my wedding day. Thank you Anna!
  • M
    Megan Sent on 06/06/2016
    4.8 out of 5 rating
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      5 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    These paper flowers were a hit! Thank you very much for everything. The flowers looked perfect and delicate but are sturdy and well made.
  • A
    Amy Sent on 03/01/2015
    4.7 out of 5 rating
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      4.5 out of 5 rating
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      4 out of 5 rating
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    These flowers are amazing. Not only did they delight my wedding party but even the photography commented that they bouquet was one of the prettiest and most unique she'd ever saw. Beautiful work. Thank you!
  • L
    Lindsay Sent on 02/25/2015
    1.4 out of 5 rating
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      1 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating
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      1 out of 5 rating
    I had a pretty terrible experience with this company. I put in a $300 order for wedding flowers and made sure to contact More Paper Than Shoes before I confirmed the order to make sure the flowers would get to me before my wedding. I was assured they would be and I even paid for rush shipping. As time grew closer I contacted this company three times inquiring about status. I received an email saying I should receive the flowers the day before the wedding. The day before the wedding came and I woke up to an email from More Paper Than Shoes saying they cancelled my order and we're refunding me my money. I was not able to leave a review on Etsy because the order was cancelled. Needless to say scrambling to find flowers the day before my wedding was not exactly what I had planned especially since my wedding was 3 hours away from my home.

    I would not recommend this company which is really disappointing because their flowers look gorgeous from the pictures. I understand companies get busy but being upfront with your customers and even denying orders is better business practice than cancelling an order the same day it's supposed to arrive at the customer's door.
  • C
    Catherine Sent on 09/08/2014
    1 out of 5 rating
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      3 out of 5 rating
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      0.5 out of 5 rating
    I would LOVE to give this business 5 stars. She crafts the most stunning flowers out of paper & I will treasure my wedding bouquet forever, but the experience far outweighed the product

    Correspondence with this seller (and her "business manager) was over 100 messages on 4 platforms, mostly me following up with them, because they kept missing deadlines.

    We spent almost $500 on 8 bouquets that arrived 24 hours before our wedding, despite being promised they'd ship at the end of July (2 day shipping).

    Put nicely, I went through hell with these people. They were the ONLY wedding stress I had. Apparently, I should have grossly lied about our wedding date. Upon further investigation, I spoke with several Etsy customers who left her less than stellar reviews, and they too, went through very similar scenarios.

    Anna (artist) apologized for the unintended stress. I have no idea what the deal is with customer service, but even just recounting this review makes me shake with frustration. No one should be put through this much stress. The replies were no longer prompt after we paid for our product, and it's disappointing that I had to chase them down through Etsy, Facebook, Email and by phone.

    I recommend only ever buying her completed products, because they are truly, beautiful, works of art. Her business, if it succeeds, needs to work on the customer service, ESPECIALLY the custom orders. It completely ruined the experience for me, and turned me into a pain in the butt customer, because I had to chase them down.

    In the end, I never got updates, or photos. The bridesmaids bouquets were accented with a grey flower I didn't approve in my samples, so they weren't what I expected and I would have made changes. The bouquets were also smaller than traditional, real flowers. It would have been nice to have them against an item for scale.
    Those were my only disappointments with the flowers.
  • T
    Tara Sent on 01/13/2015
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    MY EXPERIENCE WAS ABSOLUTELY TERRIBLE.
    AI signed and paid for flowers in August of last year, for my wedding of August this year. I paid 1080 for 12 centerpieces, 12 aisle decorations, all of my bouquets (7) and corsages and boutonnieres, which is a WONDERFUL price. When I initially placed my custom order, I spoke with Ashley, who was more of the "HR" person as she put it, not the actual artist, which was totally fine. After several tries to set up a time to talk on the phone, we finally spoke, she was pleasant and always apologetic for not responding in a timely manner. We spoke for an hour or so, planning every detail we could, and I was very pleased. A few months later, in October, I emailed her again to make sure everything was settled, and asked if I could receive a sample of one centerpiece and one aisle decoration to see what they looked like and what kind of containers I would like to put them in. She looked at the production schedule and told me she would have it out before the New Year, sometime in November/ December. January 4th I emailed who I thought was Ashley and got a response from Anna stating that Ashley no longer worked for her. She saw NOTHING in my file about a sample and didn't even have my colors listed much less details about what I wanted. We tried to set up a time to talk, and she stated that shed "Have to send her kids to her mom's so they weren't loud LOL" which I really did not need to know, but agreed to wait for her email on Sunday to see what time on Monday she would call. Sunday came and went with nothing, that night at 9PM I sent her a message, and received a reply the next day at 12, when her hours state 10-3, and in my opinion missing sending someone an email when they said they would should be TOP PRIORITY. She stated she was sick, and could not talk, and was taking a few days off (if she was well enough to email me on Monday, why was I ignored Sunday?).
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