Monica's Bridal Reviews

67 | Chattanooga, TN
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67 Reviews for Monica's Bridal

Recommended by 94%

67
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4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.7
  • Flexibility 4.6
  • Value 4.8
  • Average response time 4.7

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  • Krystal

    Krystal · Getting married on 01/18/2020

    5.0
    • Quality of service:
      5.0
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      5.0
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      5.0
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      5.0
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      5.0

    Fantastic! The owner is amazing!

    I came in not exactly knowing all what I wanted but had a general idea. Ali, the owner, helped me figure it out with some trial and error before we found the perfect dress. Ali was wonderful and the shop is beautiful and have a nice range of types of styles.

    Sent on 01/30/2019

    Monica's Bridal's reply:

    Oh Krystal you were the sweetest to work with! So glad Allie could help!! Thank you for your review- it means the world to us!
  • N

    Natalie · Married on 09/14/2019

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
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      5.0
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      5.0

    Perfect Dress

    I found the most perfect dream dress here. Everyone was so nice here and was so easy to work with. Perfect place to find your dream dress.

    Sent on 09/25/2019
  • Hanna

    Hanna · Married on 08/08/2019

    5.0
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      5.0
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      5.0
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      5.0
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      5.0
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      5.0

    I’m in love with my dress!

    I went to this place about 2-3 times and kept coming back to the same dress. The ladies here are so sweet and so helpful and allow you to change in and out of dresses as many times as you’d like without the attitude.

    Sent on 08/14/2019
  • Jess

    Jess · Married on 06/08/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
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      5.0

    Perfect size for an indecisive bride

    I went into wedding dress shopping with almost no idea what I wanted. What I thought would be many hours spent in multiple boutiques turned out to be a single stop at Monica’s! Their selection is amazing. It wouldn’t be a wedding without a slight hiccup. When my dress was shipped to them with a huge stain, they rectified the issue immediately and had me ready to walk down the aisle without a perfectly faultless dress. I also only had to have ONE round of alterations because they were so thorough on my fitting. They made my bustle fool proof and I could dance the night away with zero worry. I only wish I had an excuse to buy another dress from them!

    Sent on 08/13/2019
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    Monica's Bridal's reply:

    Jess, you were our bridal dreams come true! You're right, there can always be a slight hiccup and you rolled with the punches like a champ. And, these pics...OMG!!! Cheers to Mr. & Mrs. Johnson.
  • Sarah

    Sarah · Married on 04/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
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      5.0

    Incredible experience, start to finish!

    Monica’s was our go to for my bridal gown as well as for our tux rentals. The Monica’s girls are AMAZING! For my first appt and “yes to the dress” moment I was assisted by the store owner - I had no idea until she handed me her card at the end of the appt; Allie is wonderful and I was really impressed I was truly unaware she was the owner, she is clearly passionate about her job, her coworkers, and you as the bride..everything a boss and owner should be! The rest of the team was also super helpful, pleasant, and patient as we looked through bridesmaids and flower girl dresses, made arrangements for tux rentals, and completed dress alterations. These girls know how to make you feel like a bride. For a personal exeperience with incredible selections- go with Monica’s!! You won’t be disappointed!

    Sent on 04/14/2019

    Monica's Bridal's reply:

    Thank you so much for this wonderful review, Sarah! We absolutely adore our brides and what we do so we appreciate when we get a rewarding response from one of you. I've shared this with the entire staff. XOXO - The Monica's Gals
  • S

    Samantha · Married on 12/01/2018

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
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      5.0
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      5.0

    Dress of My Dreams

    Monica's Bridal was the best choice I could have ever made for a dress! I am considered a plus size and the ladies there helped me feel so comfortable and confident. They had so many in my size that I could try on. Stephanie helped me with my fittings and kept me laughing and gave great advice! She taught me how to wear and walk confidently in my dress. She taught my bridesmaids how to bustle my very difficult layered dress and taught me how to hold my flowers and go up steps. The ladies here o ABOVE AND BEYOND to make you feel like a princess bride!

    Sent on 12/04/2018

    Monica's Bridal's reply:

    Samantha, I leave that review with a BIG head, mainly because you think I'm funny! :) Thank you for being the example of a perfect customer. You trusted us and were always open to our feed back. I cannot wait to see pictures. Hope your day and Ocho was AMAZING!
    -Steph
  • E

    Emily · Married on 11/10/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Mangels Wedding

    My experience was amazing from beginning to end! There were so many dress selections but after describing what I wanted, they found my perfect dream dress and I only tried on 3!
    I highly recommend Monica's Bridal

    Sent on 11/12/2018

    Monica's Bridal's reply:

    Emily I'm so glad we could give you everything you deserve! We adored you and feel so special that you chose us! :)
  • C

    Courtney · Married on 10/27/2018

    5.0
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      5.0
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      5.0
    • Value:
      5.0
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      5.0
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      5.0

    Wedding dress

    I seriously can not recommend them enough! They made find my wedding dress so easy! I told Allie what I was looking for and she went through and pulled like ten dress that were exactly like I had described. I ended up getting the third dress I tried on. They also made alterations and pickup and everything else super easy!

    Sent on 03/08/2019

    Monica's Bridal's reply:

    Courtney! We are so glad we could give you such a happy experience! Thank you for your sweet words!!!
  • J

    Jessica · Married on 06/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
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    This was my very first experience trying on wedding dresses and it was an incredible one! Stephanie was amazing. She was so attentive, accommodating, and polite. She answered all my questions, made me feel beautiful, and found me a dress I loved without pressure or fear. Thank you so so much for a wonderful experience!

    Sent on 02/03/2017
  • M

    Madison · Married on 11/11/2017

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Go here to get your wedding dress if you are near Chattanooga ! The girls are so sweet and you will have such a fun time ! I literally felt like a part of their family by the time the wedding was over .

    Sent on 07/05/2018
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    Monica's Bridal's reply:

    Madison,

    Thanks for your sweet words and, you're right it is like you all become a part of our little family!
  • N

    Natalie · Married on 11/10/2017

    5.0
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      5.0
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      5.0
    • Value:
      5.0
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      5.0
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      5.0

    Everyone at Monica's went above and beyond to help me find the perfect dress and make sure our groomsmen were dressed perfectly. Beautiful gowns to choose from in a plenty of sizes and price ranges.

    Sent on 11/21/2017
  • J

    Jenna · Married on 03/19/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
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      5.0

    My mom is from out of town so we just walked into the store in the morning not thinking about needing an appointment. The staff set an appointment up for within a couple of hours for us. They did not push my price range, but rather found wonderful dresses that fit my price. Stephanie was very helpful and kind. The rest of the staff was great as well. A wonderful and perfect experience for dress buying. I loved it and my dress!

    Sent on 06/10/2016

    Monica's Bridal's reply:

    Thank you Jenna! We are so glad you had such a great experience- that is our goal every time. Thank you for choosing us!
  • BekahJ90

    Rebekah · Married on 12/31/2016

    5.0
    • Quality of service:
      5.0
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      5.0
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      5.0
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      5.0
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      5.0

    Monica's was the very first place I went to try on wedding dresses. While I ended up finding my perfect dress somewhere else, Monica's should definitely be noted for their excellent customer service. My bridal consultant was knowledgeable and she kept everything fun and comfortable. Thanks, Monica's!

    Sent on 12/05/2015
  • User5534473 · 2+ years ago

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Monica's was incredible. They were extremely helpful in the choosing process and they helped me find the dress of my dreams.

    Sent on 12/19/2016
  • H

    Hayley · Married on 08/01/2016

    5.0
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      5.0
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      5.0
    • Value:
      5.0
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      5.0
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      5.0

    Monica's bridal was a dream to work with! Stephanie helped me find my wedding dress and it was absolutely perfect. For my first appointment I told her what style I was thinking of and she immediately picked a dress off the rack and said "This is your dress." I was doubtful since I had just met her, but I trusted her. She had me try on several other dresses and styles so I could still get the full experience and saved her pick for the end. Needless to say I fell in love with her pick and it worked out perfect for my wedding! Everyone there was so friendly.

    Sent on 12/29/2016
  • User4134119 · 2+ years ago

    5.0
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      5.0
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      5.0
    • Value:
      5.0
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      5.0
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      5.0

    They have been in business forever and are wonderful to work with!! Great customer service and alterations!

    Sent on 09/06/2014
  • H

    Heather · Married on 04/02/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    After being to several boutique stores in Atlanta and Nashville, I was just about to give up on finding the right dress and though I found some beatiful gowns, they were way out of my price range. I thought I would give Monica's a try to see what they had to offer. Allie assisted me the first visit and really listened to what style I was looking for and pulled several pieces that met those descriptions and also respected my price point range. After pulling the Casablanca dress and trying it on a couple of times, I realized I had found the dress that hit all the marks I was looking for. Allie was amazing by allowing me to take my time to decide. Since I was shopping along, Allie offered to take a picture to send to my friends for feedback. When I started getting the thumbs up, I knew I had found the one and it was in my price range! When I came back later for alterations, the staff were very accommodating to making some changes and additions to the dress. At my final fitting I was amazed at what a wonderful job they had done with my dress. I received so many compliments the day of my wedding and I will definitely recommend to any bride looking for that one of a kind wedding dress to go to Monica's!

    Sent on 05/06/2016

    Monica's Bridal's reply:

    Heather, reading reviews like this is why we love what we do! Our goal is to make you feel amazing and comfortable in every aspect of finding a gown and we are so thankful that you gave us the opportunity to do that for you. Congratulations and thank you again for being part of the Monica's family!
  • User6340283 · 2+ years ago

    5.0
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      5.0
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      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great service and followed up on all my questions. My dress got here much earlier than expected which was great! The ladies here are amazing and helped me find my dress in my price range and that fit my body type well.

    Sent on 02/09/2016
  • M

    Molly · Married on 10/03/2015

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
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      5.0
    • Professionalism:
      5.0

    Stephanie helped me picked out my dress! I told her the "look" I was going for and she went to town! I bought my dress the first day that we went shopping. Alterations and pick up were really easy, too! All of their dresses are also reasonably priced.

    Sent on 12/09/2015
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    Niki · Married on 08/15/2015

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I drove from right outside of Knoxville to Chattanooga and it was well worth it. I actually bought the first dress I was shown my consultant really got to know me

    Sent on 05/16/2015
  • User5403596 · 2+ years ago

    5.0
    • Quality of service:
      5.0
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      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I did my bridesmaids' dresses with Monica's - they listened to everything I asked for and found the perfect dresses for the girls to choose from! They helped me stay in budget, the right color area, and were all-in-all wonderful.

    Thank you!

    Sent on 09/03/2015
  • User4631348 · 2+ years ago

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Monica's was absolutely amazing. My consultant knew exactly what kind of dresses to pull for me, and I actually ended up getting the first one she picked out for me! She was wonderful, funny, and wasn't pushy on selling me a more expensive gown to gain commission. The best dress for me was the cheapest one we pulled, and she was happy to help me decide on the best length for the shoes I want to wear.
    Overall wonderful. They even gave me tips on how to clean my Nana's old wedding veil (it's about 50 years old and yellow).

    Sent on 02/13/2015
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    Jill · Married on 05/02/2015

    5.0
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      5.0
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      5.0
    • Value:
      5.0
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      5.0
    • Professionalism:
      5.0

    Monica's Bridal shop is an absolutely amazing place! I could not have been happier with the service, professionalism, and selection that they offer. I went to Monica's in search for a wedding dress, and first of all, Stephanie - a consultant and manager at Monica's - recognized my sister, whom she had helped to find a beautiful wedding dress for 10 years earlier!!!! The process was simple - she listened to me name my must have list and my must avoid list, and then she helped me pick 7 or 8 dresses to try. She offered me honest advice, and within an hour I found my perfect dress! I know that this doesn't always happen, but I know that they will do their best to help anyone! Could not recommend them any higher!

    Sent on 06/25/2015
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    Cait · Married on 10/11/2014

    5.0
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      5.0
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      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
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      5.0

    I had a great experience shopping for wedding gowns at Monica's! The consultants are very knowledgeable and listen. The seamstresses did wonderful alterations to my gown as well as our bridesmaids' dresses.

    Sent on 01/25/2015
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    Sarah · Married on 10/11/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Monica's was great to work with! I bought my wedding dress, and selected the bridesmaid dresses and tuxes there. I worked closely with Stephanie and Delores. I set up an appointment through Stephanie and emailed her a list of the dresses I liked beforehand. When I arrived, she had all the dresses pulled and let me chose more I liked. I have worked with Stephanie before and value her opinion (after all, she's the consultant and knows what looks best!) and she was honest with me about dress styles on my body type and jewelry. I LOVED working with her! She kept me informed about who ordered dresses, pricing, and pick up times. I also worked with Delores for altering my dress. She was great! She fixed the hem perfectly and pulled everything in so it fit my body just right. I am thankful for Monica's and their wide selection of dress and beautiful work! I definitely recommend them!

    Sent on 01/30/2015

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