Skip to main content
Weddings

Miss Ruby Boutique Reviews

Miss Ruby Boutique View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.7 out of 5 rating
  • Rachel
    Rachel Sent on 06/11/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Saying Yes to the Dress with Miss. Ruby's

    I can’t say enough wonderful things about my experience at Miss Ruby’s. From the moment I walked in, I felt so welcomed and cared for. My bridal stylist, Anna, was absolutely incredible—kind, attentive, and genuinely invested in helping me find the perfect dress. She made the entire experience feel so personal and meaningful, and I’ll always be grateful for her warmth and guidance. Every step of the way, from trying on gowns to saying yes to the one, felt joyful and unforgettable. Thank you, Anna and Miss Ruby’s team, for making me feel so special and for creating a memory I’ll cherish forever.
  • K
    Kira Sent on 02/07/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Wisconsin Winter Wedding

    I had a wonderful experience at Miss Ruby finding my wedding dress! I had a very specific look in mind for our winter wedding, and I was able to find a gown that met what I was looking for. All of the staff are very warm and inviting, and they were very accommodating, given the fact that I came in 3 times (!) to try on my dress before I knew it was the one. Peyton was my stylist, and she was great to work with! She helped me envision what I would look like on my wedding day and helped me say yes to my dress! Would highly recommend.
  • illustration stars

    Are you interested?

  • Emily
    Emily Sent on 08/17/2023
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing experience!

    I had a fantastic experience with Miss Ruby! Peyton was awesome at helping me to find the perfect dress! She really listened to what I was looking for and even had me try on some options I hadn't even thought about. We found ~the one~ at my first appointment and I was able to get my veil and hair piece as well! I can't recommend them enough!
  • K
    Katherine Sent on 08/12/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    LOVED being a Miss Ruby Bride!

    I knew that I wanted to shop from a local Milwaukee bridal boutique for my wedding and absolutely loved working with Miss Ruby Boutique! Miss Ruby's was my first and only dress shopping appointment because I had so much fun and found my dream dress within an hour! We loved it so much that we even came back for the Bling and bubbly event to pick out my earrings and my mom even found a MOB dress there too! Special thanks to Hannah and Abby for all of their help! :)
  • K
    Kayla Sent on 03/26/2022
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Phenomenal Service!

    I had such an incredible experience finding my wedding dress at Miss Ruby! Hannah was great to work with and literally had the perfect dress in mind just from talking over the phone!!! She had me try on a few dresses initially and eventually led me to the dress she had in mind, which ended up being my dress! I was stunned by her ability to find the perfect match for me. I had tried on dresses at 5 other bridal shops in Minneapolis & Milwaukee prior with no luck. Miss Ruby knew what I needed!
  • Whitney
    Whitney Sent on 06/29/2021
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great Dress Shopping Experience

    Miss Ruby made dress shopping and buying easy for me! I was dress shopping in the thick of the pandemic and took advantage of their at-home try-on experience. I ended up choosing a dress during my at-home try-on and then scheduled follow-up appointments to finalize the next steps. Everyone I worked with at the store was so kind and bubbly!
  • M
    Megan Sent on 10/05/2020
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Best dresses!

    I was unable to find my wedding dress here but I was able to find the best bridesmaid dresses. I wanted multiple shades of green and they found the best colors. They were extremely helpful. The bridesmaid dresses turned out amazing!
  • Sarah
    Sarah Sent on 01/28/2020
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    buy your dress here!!

    loved my experience at Miss Ruby!! I reached out before my appointment asking if they had a specific dress in stock. When I got to my appointment, they had that dress pulled for me already along with others they thought I might like. I never felt pressured to leave with a dress and really enjoyed my experience. I ended up buying the dress I came in to try on and they offered a glass of champagne to celebrate.
  • Mari
    Maria Sent on 11/17/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Awesome service and gorgeous bridesmaid dress

    I got my bridesmaid dress from Miss Ruby. We have two-piece bridesmaid dress which is really cool! I am so glad that we did, as it offers so many flexibility. One of my bridesmaid is pregnant, and with the two-piece dress, she looked great.
    Also, one of my girl was unable to make it last minute (about 10 days before the wedding day). Miss Ruby was able to work with me and work it out. Hannah, the person helping me that day was really helpful! When we got there, she had all the tops, skirts and few dresses matching with my color ready to go for us to try. We ended with matching tops and different skirt color for my maid of honor. We were able to buy the tops and skirt they have on display. What a relieve!
    Miss Ruby is great! They also have the annual fashion show that is worth to attend especially if you are looking for a wedding dress! It is much easier to see how the dress looks in person and when someone is wearing it!

  • C
    Catie Sent on 10/24/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Beautiful Dresses!!

    Erin was an absolutely phenomenal stylist when I was looking for my wedding dress! She didn't just what I wanted in a dress, but asked about my wedding as a whole. She did a great job of involving the girls that were shopping with me which meant a lot. She never pressured me to make a decision without being certain. I ended up saying yes to my dream dress!

    The boutique is a bit difficult to find in the building (thank goodness for the signs on the way!), but worth the maze to get there!
  • C
    Caroline Sent on 10/23/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Easy and lots of choices

    Miss Ruby's was my second stop for a dress and the second we walked in we were taken back by the dresses on display. We were able to pull any dresses we liked to try on and they were very knowledgeable of what any limitations any dress might have. I found the most amazing art deco dress that fit with my wedding location. Miss Ruby's was easy to work with and they called to let me know that they suggested a smaller size. I had a great experience at Miss Ruby's and could not be happier with my dress.
  • Abby
    Abby Sent on 08/25/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Found the dream dress I didn’t know I wanted

    The staff at Miss Ruby’s was so sweet and welcoming, I felt like I was shopping with a trusted friend I’d known for years. Miss Ruby’s was the first bridal boutique I visited, and considering how indecisive I am I did NOT think I’d find my dress on visit one. But they made me feel so comfortable, and there was a methodology to narrowing in on “the one” that I felt so confident in. I walked out choosing something that I had no idea was what I wanted, so I am very grateful for the staff’s expertise and input. They also helped gather multiple opinions from employees and work with me to suggest customizations that helped land on the perfect dress. I can’t wait to get it!
  • Tina
    Tina Sent on 07/30/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    My perfect dress

    I waited to dress shop because I didn’t feel great about my body. Grace was so fabulous and I felt like a princess! She was able to figure out what was best for me and then sent me to a seamstress that could not only fit my dress in time, but also made me a bolero from scratch! Miss Ruby’s made me feel like a bride and special, even though I was struggling with my own self image! I have nothing but love for all that the did!!!!
  • S
    Sarah Sent on 07/13/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Fantastic wedding dress shopping experience!

    I found my dress at Miss Ruby last spring and the experience was just wonderful....I went in a little nervous that nothing would fit but their selection was amazing and the people working there made it so comfortable to try on dresses. There were so many dresses that I really liked. I ended up with the dress of my dreams at a price that could not be beat, but the best part was hanging out with my Mom, sister, sister-in-law and cousin in their cool space and celebrating with champagne once we found the dress!
  • S
    Stefanie Sent on 06/24/2019
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Bridesmaid Dresses

    I swear I worked with every stylist at Miss Ruby in order to find my perfect dress for my bridesmaids! They had SO many to choose from, and ultimately had something that I found that was perfect for our wedding.
  • Erin
    Erin Sent on 12/31/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    A thousand times yes!

    It was my first attempt at dress shopping. I had heard the horror stories and read all the do's and don'ts of your first time. As soon as I walked into the shop, my concerns went out the window. My consultant was so sweet and her passion and knowledge about the dresses and designers they have gave me a peace of mind I didn't know I was needing. The atmosphere itself isn't something you'd be able to find anywhere else! It's so quaint and cozy with a beautiful, intimate setting for you and your party. I was able to find my dress and the transition from trying on to measurements to purchase was flawless. Miss Ruby's team really helped put my mind at ease that a huge part of our big day was entrusted to such a capable and passionate team.
  • E
    Emily Sent on 09/18/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I would highly recommend Ms Ruby Bridal to all future brides!! Though their selection is not extremely plentiful every dress in the store is absolutely stunning and the service was exceptional. Going in I knew exactly what I wanted which made my search for the dress I wanted fairly easy. My dress came in at a time that was sooner than expected and the recommendations they provided me with for alterations were able to beautifully accommodate what I needed. The employees were excellent at communicating everything and extremely helpful!! Would highly recommend to future brides.
  • B
    Brynn Sent on 05/03/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Phenomenal! Miss Ruby has been extremely helpful from the second I picked up the phone to make my initial appointment. I live in Oshkosh, WI and decided to make the trip to this adorable boutique in Milwaukee, WI because my sister-in-law purchased her wedding dress there. I enjoyed that experience so much that I wanted to give Miss Ruby a try when it was time to find my wedding dress. I had the pleasure of working with Jimmy and we hit it off immediately! He is fun, knowledgeable, and welcoming. Due to my indecision, Jimmy recommended I try on different bridal gown styles (a-line, ballgown, etc.) along with those that fit the description of what I thought I liked. After listening to what I liked and didn't like about certain dresses, Jimmy picked out the dress of my dreams, and I did not want to take it off! He then picked out the perfect veil and accessories. I cannot praise Jimmy enough for having me try on several different styles, because in the end, it reassured me that my dress was the one and only dress for me! I found other bridal places to be pushy and impersonal, this is not the case with Miss Ruby. Ever since I said yes to the dress, Miss Ruby has kept in touch with me to see if I had questions and to keep me updated about the arrival of my dress. Their 10% discount on bridesmaids and mother of the bride/groom dresses is also a nice bonus. Jimmy helped me find a bridesmaid dress that complimented my dress and in the color I wanted too. He then mailed swatches of my dress as well as the bridesmaid dress to me in a timely manner. The list goes on! I could not be happier with my experience at Miss Ruby, it has been one of my favorite parts of planning my wedding. Go to Miss Ruby, you will truly be taken care of during one of the most important times in your life!
  • T
    Tiffany Sent on 01/31/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I love this place. It is a beautiful bridal boutique with gorgeous, reasonably-priced dresses. Everyone was extremely helpful and nice. Great customer service, and it is plus-size friendly.
  • M
    Madelynn Sent on 01/10/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My experiences at Miss Ruby were incredible. I was hunting for a particular dress that was too new to have samples in store and they did absolutely everything they could to get that dress in. Even though I didn't find my dress here, I wish I had. I took my bridesmaids here too! They deserve every penny of business they get. The boutique itself is gorgeous- large windows and natural light, neat and clean. Every associate I talked to had outstanding customer service. Miss Ruby was my favorite experience of planning my wedding, and you will not be disappointed with your experience. When I do my vow renewal or need a getaway dress, I WILL find a dress here!
  • S
    Sara Sent on 12/27/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby was so helpful in picking out my wedding dress, my bridesmaid dresses and my mother's dress. All were beautiful and arrived in a timely manner. Miss Ruby was easy to work with and quickly addressed any of my concerns.
  • E
    Erin Sent on 07/11/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I got both my dress and my bridesmaids' dresses from Miss Ruby's and I could not have been more pleased. They were all beautiful, unique and of such high quality and they came right within the time frame that they initially told us, giving us plenty of time for alterations. I got so many compliments during and after the wedding on the dresses we bought here. The store itself is also so beautiful, which definitely enhances the shopping experience. I HIGHLY recommend this store when searching for your bridal gown and bridesmaids dresses.
  • A
    Abbie Sent on 03/01/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    What a great day we had picking out my wedding dress at Miss Ruby! The consultants were so patient and understanding and incredibly gifted at reading your mind when you just weren't sure how to explain that "look" you are going for! Enjoyed popping champagne after saying yes to the dress as an added and unexpected fun bonus at the end of the day! Thanks Miss Ruby for being so great!
  • B
    Brittany Sent on 12/11/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I was searching for a boutique that carried different designers of bridesmaids dresses. I wanted something super elegant and not the cookie cutter bridesmaids dress. Miss Ruby has it!! They easily hands down have the BEST selection of Bridesmaids dress! I could have spent all weekend there looking at their selection. The store itself is super inviting and beautifully decorated, the staff were all wonderful, especially when I had to add a bridesmaids dress into the order . The girls loved their dresses and they fit the theme of my wedding perfectly! I recommend Miss Ruby to all future brides for their bridesmaids dresses, they literally have something for everyone and they're affordable to boot! No better place in the Milwaukee area!
  • T
    Trisha Sent on 08/26/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby's was excellent for getting my bridesmaid dresses. Everyone is super friendly that worked there. The ladies looked fabulous in their dresses. I had a lot of bridesmaids out of town so they had to call in their measurements and get fitted elsewhere however the whole process was relieving. It was nice that the dresses came quick and were exactly what I asked for. I ordered three different styles between 7 different girls and everything was exactly right. I highly suggest this place for someone who is trying to get bridesmaid dresses in a timely and efficient manner.
  • Patti
    Patti Sent on 07/23/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had the most amazing experience at Miss Rubys Bridal Boutique! I had the absolute pleasure of working with Jimmy! He was so friendly and know helpful right from the moment I walked in! I had a group of 8 adults and two kids under 5 and he made us feel extremely comfortable and welcome! He made an announcement to the group before I started looking for dresses that this day was about me, the bride! And he made me feel like I was he only bride in the store (when I wasn't) and that my day and me getting married was the only thing that mattered! It was absolutely the best experience and I am happy to say that I said yes to the dress at Miss Ruby's! Will be recommended to all my friends/family moving forward! Thanks Jimmy!
  • A
    Ashley Sent on 06/29/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby made my dress shopping experience all I had hoped for! They were kind, gave great advice, and had a wonderful selection. I bought the fourth dress I tried on here after numerous failed attempts at other shops. My dress was unique and fit me perfectly! I loved everything about working with Miss Ruby and will be recommending it to my friends who are looking for their dream dresses as well.
  • J
    Jennifer Sent on 01/26/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    You can't go wrong shopping at Miss Ruby Boutique! I found my dress here and it was a lovely experience. Highly recommend this vendor.
  • Moriah
    Moriah Sent on 10/29/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I knew that one of their dresses would be my wedding dress the second I tried it on. The cozy studio makes you feel right at home and the consultants are incredibly friendly. I loved my experience with them!
  • X
    X Sent on 10/02/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had so much fun picking out my dress at Miss Ruby’s. I had Jimmy as my bridal consultant, and he was excellent! I tried on a bunch of dresses for their sample sale, and ended up falling in love with the first one I tried on – which was about 65% off the original price. Once I decided on the dress, we received champagne to toast with! It was so much fun. Jimmy recommended a cleaner (Natural Cleaners) and a seamstress (Joan Crisostomo) both of which were excellent. Throughout the process I received a few calls from Miss Ruby’s asking if they could do anything else to help. I was offered 10% off Mother of the Bride and Bridesmaids dresses since I had purchased my gown there. I didn’t end up using the discount (we purchased the rest of the dresses elsewhere) but it was great to have that option. Eventually, I needed a swatch that matched my dress and Jimmy was able to order one and have it mailed to me. I was very pleased with my experience dealing with Miss Ruby’s and I would recommend them to anyone looking for a dress!
  • A
    Annie Sent on 08/17/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby Bridal is the boutique you wish they had in Chicago. After visiting several salons in Chicago and the Milwaukee area I came to Miss Ruby and they did not disappoint! The selection is not extensive but it doesn't have to be. They have the best dresses there to begin with. Their staff was welcoming and extremely helpful. While I was unsure the first time I went they checked in on me every now and then to see where I was in purchasing my dress and that really helped to convince me to come back to Miss Ruby - they valued my business. After finding my dream dress I came here with my MIL and found her dress. Again the staff was great and even remembered the exact dress I got! I wish more salons would take after Miss Ruby's customer service model. I will always recommend them!
  • U
    User2267898 Sent on 08/12/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I bought my wedding dress and bridesmaids dresses here. I LOVE this place. Everyone was great. I went to one other store to look for bridesmaids dresses before coming here the other place was awful in comparison!
  • U
    User2153454 Sent on 05/29/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I loved the service I received at Miss Ruby's. I had been to multiple bridal boutiques prior to Miss Ruby's but was disappointed in their customer service. One had lied to me about the dress I liked and another wouldn't give me a straight price. I realized that Miss Ruby's carried the dress I liked, as well as others in the general style (lace with sleeves). During my appointment, I did not feel rushed or forced to try on dresses not in my style. They also did not treat me differently after I told them I could not decide on the first appointment. They did call me several days later and asked if I had any questions or wanted to try on the dress again (or others), but I did not feel pressured at all. I did purchase the original dress I went in to specifically try on again from them and received the dress in about three months. The seamstress they recommended (as they don't do alterations on site) was phenomenal and has clearly worked with dresses from the same designer before, which I thought was important. Not only did Miss Ruby's help me decide on my dream dress, they also helped when I found out 4 weeks before my wedding that my bridesmaid dresses hadn't been ordered as promised (by another store, not Miss Ruby's). I learned they had a dress that could be received quickly, but wanted to see what it looked like before telling my maids. I called them frantically, in tears, and even though they were booked with appointments, they squeezed me in to allow me to try the dress on and see how the "wrap" portion worked. Even though we didn't order the dresses through them (the bridesmaid dress money was still tied up in another store), their compassion and willingness to help in my time of need was greatly appreciated. I now send everyone I know planning a wedding to Miss Ruby's - wonderful dresses and great customer service.
  • U
    User2271843 Sent on 02/19/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I went to Miss Ruby Boutique because I wanted to have an experience shopping for my bridal gown with my family. I loved my experience with them. I wanted a dress that was great quality, beautiful, and perfect for my wedding - I found it! I would definitely recommend Miss Ruby Boutique.
  • A
    Annie Sent on 12/18/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I went twice to Miss Ruby's for my wedding dress. Both times I was blown away by the professionalism and genuine interest the attendants had in my dress. The first time I just wasn't sure what kind of fit I wanted and couldn't make a decision. The second time I went back and found a great dress that I love! They were patient and didn't rush me even though I'm sure I took a long time deciding. Prior to visiting Miss Ruby's I visited a boutique in Chicago and it honestly could not compare to how great Miss Ruby's is. I would highly recommend them!
  • B
    Brooke Sent on 08/14/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had the best dress experience at Miss Ruby. Such a cool location, first of all. Prices are so reasonable! And the staff was just incredible. I adored all of my visits there!
  • U
    User6973113 Sent on 06/30/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The staff at Miss Ruby was wonderful!
  • U
    User1546378 Sent on 02/27/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I absolutely loved this boutique! The staff was super friendly and helpful. I told them what I wanted and they found me the perfect dress. Jimmy was so helpful. He made me feel pretty in every dress I tried on. I highly recommend Miss Ruby.
  • U
    User1518735 Sent on 01/25/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    This little boutique provides the most personalized wedding experiences. Sarah was awesome and spent time getting to know us rather than just bring dresses! Found all of my bridesmaids dresses and my wedding dress there. They have great recommendations and really provide a unique shopping experience. Definitely worth it!
  • C
    Casey Sent on 01/05/2014
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I LOVED shopping for my wedding dress here. This was the first bridal salon I went to and I said "yes to the dress" here! My consultant was so helpful and really helped me find the perfect dress and accessories for me. I would highly recommend going here!
  • W
    Whitney Sent on 11/08/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby is hands down the best bridal boutique in the area! We visited several boutiques because we felt we had to, but out of all of them Miss Ruby had the best selection of bridal, bridesmaid, and mother of the bride dresses. Every employee we worked with was very fun, welcoming, and most importantly helpful. They offered valuable and honest opinions and helped find exactly what we were looking for. Miss Ruby also caries a fantastic selection of accessories from local artists (at a reasonable price!). Not only is it a great experience every time I go to Miss Ruby, but it's wonderful to support local businesses!
  • M
    Molly Sent on 09/24/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I purchased a Wtoo dress. I could not find it in stores anywhere, but stalked it online for a long time. I finally called Miss Ruby who was happening to have a trunk show soon for Wtoo. I requested that the dress be there and I knew instantly when I saw it hanging in the dressing room that it was the perfect dress for me.

    The staff was great through the whole process. Extremely professional and always pleasant and nice to talk to! They also have an adorable boutique! I loved going there and I'm so glad it is where I purchased my dress from.
  • K
    Kiara Sent on 08/24/2013
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    The entire staff are great - nice, professional, warm & friendly.

    The process for everything was great - dress, tailoring, jewelry, veil.

    Very happy.
  • J
    J Sent on 07/21/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Top-notch service and selection, right here in Milwaukee! After visiting to try on gowns with my bridesmaid, I returned to get my dress, and my mom found one for herself as well. We received wonderful service at each appointment. Miss Ruby staff really listened to what we were looking for and made the process easy on us. They really knew their styles and fabrics and were able to find dresses that fit us (and our varying shapes) wonderfully. I attended one of their bridal styling nights and again, was so pleased with the attention to detail the staff paid to me and the way I want to look on my wedding day. I was able to customize hair pieces and jewelry to complete my look. I am so excited for family and friends to see me, my bridesmaid, and my mom on my wedding day. We are going to look fabulous!
  • K
    Kelly Sent on 04/04/2012
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I not only purchased my wedding gown here, my bridesmaids loved the selection also so we added those also. The staff was exceptional, because of their scheduling I always felt like I was the only one they were helping. Their dress selection is phenomenal if you are looking for something modern with great fabrics and lines, you will definetly not find these designers at the other bridal stores in the area. Loved their recommended seamstress, great price and great work!
  • kelly
    Kelly Sent on 06/08/2011
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I needed a dress STAT! The one I had wanted, I could only find here and a few other places. I am out of state so when I sent out emails, Miss Ruby Boutique was the first to contact me back. They got in contact with the designer in NY and ordered my dress for me. I had to have an extra charge put on for a rush order. The dress came amazingly fast. I had time to do any final alterations. It was beautiful! They were all very helpful and friendly.
  • C
    Carissa Sent on 10/19/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby is awesome! I am not a girlie sort of girl, so picking out a dress was rather difficult. Miss Ruby helped me find the perfect one, it was a hit at the wedding and everyone commented on how it was so "me" and it was! Thanks!
  • S
    Samantha Sent on 10/19/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby is a wonderful unique little shop with top-notch costumer service!! We had such a wonderful time picking out our bridal and bridesmaid dresses! They have a unique selection of both Bridesmaid and Bridal gowns....they offer a variety of dresses in beautiful 100% silks that are made in the USA and support local designers. My wedding gown is sooo unique and beautiful!! I can't wait to walk down the aisle and show it off!! It is like nothing I have seen before...They carry a few amazing NY designers that you can't get at any other shop in WI or even in Chicago. I highly recommend Miss Ruby to any bride who is looking for something that is understated, classic and vintage inspired or modern even! Miss Ruby has what you need and Erin (the owner) is wonderful and makes it her personal mission to ensure each costumer is truly happy and comfortable!! They treat you like a princess!!!
  • R
    Carissa Sent on 10/19/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby is adorable. My maids and I had been having a super hard time finding just the perfect dress for my wedding and we found it at Miss Ruby. When you first walk in you see the space and let me tell you it is wonderfully designed, the gowns are displayed so nicely (not in plastic bags) you get to change in a super large fitting room that your whole bridal party can fit into (if you want) and the staff was so helpful and friendly. We really were at a loss as to what we wanted, having been to so many bridal shops and now we were completely stumped! Amy & Jackie helped us find the perfect dress for us based on what we liked and did not like. Thanks Miss Ruby for the wonderful experience!
  • K
    Kathy Sent on 07/22/2010
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    They have a small selection of unique and truly wonderful dresses. Miss Ruby is fun, flexible and cares about your wedding and wedding style!
  • D
    Dellia Sent on 12/22/2008
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Dress was beautiful and fit perfectly! Nice color to compliment the skin, and the ladies were very nice picking it out.
  • K
    Kimberly Sent on 10/29/2008
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    This is the best place to get bridesmaid dresses. Erin, the owner (I think) was such a great person to work with - flexible, knowlegeable and just so cute! The place is super nice, and we had such a great time picking out dresses. A++++
  • L
    Laura Sent on 04/30/2017
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Rudy's was an amazing experience!
    Stylists were friendly and knew exactly what they were doing.. picked out dresses that were appropriate for my body!
    Venue looked beautiful... really felt that I was in a high end boutique.
    And had a champagne toast when we found my dress!
    Highly recommend this place!
    Location of the actual building is a little weird.... parking is almost none existent without walking a lot.. but oh well.. we are in Milwaukee.
  • Casey
    Casey Sent on 10/14/2014
    4.9 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Miss Ruby Bridal Boutique made my dress buying experience wonderful. They made trying on dresses fun. I didn't have to compete for attention with other brides. My mom and I picked out several dresses to try, and I never felt rushed or pressured. I left without a dress my first visit, but Miss Ruby's was happy to book another brief appointment when I had to revisit (and buy) THE one. They were open and flexible with timing during a snowstorm. I was able to have my dress shipped to me in Virginia and I was kept informed on the progress. I had a wonderful experience at Miss Ruby Bridal Boutique!
  • A
    Ashley Sent on 09/13/2021
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Neat Experience!

    A bit pricey but well worth it! Also, the ladies at Ms Ruby were so awesome! They were very attentive and worked with my schedule and accommodating during the Covid era! They were very helpful with picking out options and gave honest opinions! I really appreciate them! Thanks ladies!
  • J
    Jill Sent on 10/27/2019
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Beautiful environment & unique selection!

    LOVED my experience at Miss Ruby! Their selection is really unique and their staff is so kind and helpful. This was the 5th store I'd been to while shopping for my dress. I worked with Meredith and the first dress she put me in was the one I ended up buying! As a self-described over-thinker, Meredith walked me through my decision & options very carefully and let me stay and mull it over in the store with my sister for much longer than expected. I only bought my wedding dress here, but I also came back to shop for bridesmaid dresses and veils/accessories so I could see everything with my sample dress before it arrived. Their staff was so helpful every time! Meredith also followed up with a hand-written card to congratulate us during the week leading up to our wedding. It was such a thoughtful touch. Overall my experience here was excellent, and I loved that I was able to find something unique that really felt like me.
  • A
    Allie Sent on 03/24/2019
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great experience as a plus-size bride

    When planning our wedding, I was not particularly excited about dress shopping. Plus-size shopping is always kind of a crapshoot, and it felt like a pretty public way to showcase my insecurities. My mom talked me in to going shopping with her while I was home to do wedding prep – “just one store!” – and I agreed, and I am SO GLAD that we wound up at Miss Ruby. Thanks to the wonderful staff, I tried on just a handful of dresses before finding the one for me. They were able to work with me on pricing and made it easy to handle ordering and pickup as a long-distance bride. I also found a gorgeous veil and headpiece there, but they didn’t try to upsell me – just gave honest opinions on what worked and didn’t. They also provided a great list of trustworthy nearby seamstresses to get my dress fitted perfectly.
  • A
    Allison Sent on 02/15/2016
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating
    BLOWN AWAY BY OUR SERVICE AT MISS RUBY BOUTIQUE. We purchased our wedding dress, mother of the bride dress, and bridesmaid dress through Miss Ruby's Boutique. The service and quality of dresses was incredible! Jimmy made my dress buying experience a memory I will never forget and actually picked out the most perfect wedding dress for me (even though it was everything I thought I didn't want!!) One of our bridesmaids dresses was delivered and was constructed very poorly, but one phone call and they were beyond apologetic and rushed to get us a new one. Everything from the moment we picked up the phone to schedule an appointment to the minute I walked down the aisle I was so happy that I went with Miss Ruby's. I have been recommending them to every bride I meet!!
  • U
    User2369452 Sent on 10/15/2015
    4.7 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My bridesmaids all ordered their dresses from Miss Ruby's and they were perfect!
    We had found "the dress" in about 10 minutes, which is pretty impressive for 6 different sized girls to fully agree on one dress in that amount of time!
    They were easy to do business with, they shipped the dresses to each of the girls (who all live in different cities) and were very reasonably priced compared to other places we had visited.
    The sizing was a little off, but that is more a dress brand than their measurements.
    They were responsive to all my emails and questions regarding the dresses. I would highly recommend them!
  • Layne
    Layne Sent on 08/30/2025
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Best selection in Milwaukee

    I had such a wonderful experience at Miss Ruby! The shop itself is adorable, with a beautiful selection that truly celebrates inclusivity. The stylists were so kind, supportive, and genuinely listened to what I was looking for. Every dress they pulled matched both my budget and my style preferences. I also really appreciated that there was no pressure—they actually encouraged me to take my time and sleep on my decision. After visiting a few other boutiques, I ultimately came back to Miss Ruby for my dress, and I’m so glad I had that peace of mind before purchasing. I would wholeheartedly recommend Miss Ruby to any bride!
  • L
    Lily Sent on 01/04/2016
    4.6 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We had our initial bridesmaids dress appointment over the Christmas Holiday. After mazing through the new building (I requested they put up even more signs and arrows to point you on your merry way!) we found the adorable, chic boutique. The options, colors, fabrics, styles, prices ... can be overwhelming! That is to say, the salon has a really nice array of bridesmaid dresses to choose from. Our stylist, Hillary, was exceptional in narrowing down the fabrics I loved, and created a color rack for us so we could easily see our vision come to life. I'm taking a different approach to our bridal parties' attire having each wear different shades, and Hillary was on point to support my approach and gave her best input to keep me on track!
  • U
    User1190539 Sent on 06/06/2013
    4.6 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    I traveled from Chicago to Milwaukee to find a specific dress from Wtoo. Everyone at Miss Ruby was friendly and welcoming. It was the most positive experience I had with a bridal store. In the final weeks planning my wedding, I had ordered a cheap veil on etsy that was completely wrong. I contacted Miss Ruby who took some precautionary measurements for my veil and they expedited the process without charging me extra to get the veil in time.
  • E
    Emily Sent on 06/28/2011
    4.5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4 out of 5 rating
    We got our beautiful bridesmaid dresses from Miss Ruby Boutique. They were a great value, and they had a large selection of fun cocktail dresses. My maids were very excited about the dress we chose - it had pockets, and it was flattering on each of them!
  • K
    Katherine Sent on 03/08/2019
    4.4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    So fun to shop here!

    Finding my dress at Miss Ruby’s was a magical experience and one I will never forget. I found the one and it was in my hands only 3 months later!
  • EMILY
    Emily Sent on 01/04/2019
    4.4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Very nice store

    This store is very nice, I wish they had more dresses to choose from. The lady who worked with me was friendly. When I went in there wasn't hardly anyone in there which made it more relaxed.
  • M
    Melanie Sent on 12/08/2014
    4.2 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    I purchased my bridesmaid dresses from Miss Ruby's after becoming familiar with the Boutique when I was a bridesmaid in my friend's wedding. Miss Ruby's has a large selection of styles/prices. The team at Miss Ruby's is polite and patience- they helped me successfully navigate ordering and delivering dresses to girls across the country.
  • Y
    Yvonna Sent on 09/20/2017
    3.9 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    My dress was for sure my dream dress. However, I had a short time frame and I don't live in Milwaukee. I was assured by Miss Ruby's staff that the dress I picked would be in at the end of June. Mid-July I called and was told the dress should ship "soon". I called again in late July and again was told the dress would ship "soon". For an early September wedding, this didn't leave much time for alterations, especially since I didn't live in Milwaukee. When I expressed this concern with Miss Ruby, all they offered to do was ship it to my house out of state. That doesn't help since my wedding was in Milwaukee.The staff didn't seem sympathetic to my concern, which is a little disheartening. Finally, my dress came in and I was able to wear it to my September 9th wedding, but I had to press them for updates.
  • U
    User2232102 Sent on 05/29/2015
    3.2 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    I purchased my bridal gown at Miss Ruby Boutique. The physical store looks appealing, but it was very warm during a winter month and even hotter this spring. Definitely gives you a sneak peak of what an outdoor wedding in the summer will be like in your town. They do offer champagne if you find your gown, but we never received ours after asking a couple of times. Obviously not a deal breaker, but still took away from our overall experience. The gowns were beautiful and I ended up purchasing the first one I tried on. Although everyone is very nice, i believe Jimmy is the only one who has any background in fashion and bridal gowns. I asked a couple basic questions anyone who googled, "wedding gown" should know. Overall, the location is great and the people are friendly, but some extra pampering and catering to the potential customers would be exceeding expectations.
  • R
    Riley Sent on 06/17/2020
    2 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Would Not Trust

    I would not trust Miss Ruby when purchasing a wedding dress. After my appointment, I realized that I left a necklace of value in my fitting room. I immediately e-mailed and called Miss Ruby to see if they had it and two employees responded saying that they did have it and that I could come pick it up. A few days later, Miss Ruby closed due to the coronavirus pandemic, which is completely understandable. Miss Ruby re-opened a few weeks after, so I called to see if I could stop in and get my necklace. That’s when I was told that they no longer had it and that it had been either thrown away or misplaced. They offered no consolation for my necklace that they had lost. It was a huge disappointment. For this reason, I would not trust them with something as important as a wedding dress.
  • L
    Lindsey Sent on 06/07/2020
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    No No No!!!

    The lighting in your store is very very poor! I've been to 6 different boutique dress shops and the experience at yours was probably the worst I had. Your staff was just as dull as the lighting situation. The overall vibe of the store is very hodge podge. When I tried the dress on and stood on the pedestal, the mirror was not large enough to see my entire body in. Half my height was cut off. I just don't feel like it was an optimal environment to buy a dress. Most importantly, the lighting was awful! I could not get a good idea of what the dress looked like in pictures and in person. Drastic shadows do not flatter anyone or give an accurate representation of the dress.

    Additionally, the store is VERY confusing to get to. I feel like it was a maze, and a chore just to get to your location.

    I would not recommend any of my friends to shop here.
  • T
    Thip Sent on 07/14/2013
    • Quality of service
      0 out of 5 rating
    • Average response time
      0 out of 5 rating
    • Professionalism
      0 out of 5 rating
    • Value
      0 out of 5 rating
    • Flexibility
      0 out of 5 rating
    If the is a negative rating.. I would give them negative. The services were not as promissed. You can call them all you want. They will never answer your calls. They sometime will call you back.
illustration stars

Are you interested?