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Weddings

Miss Formal Event Rentals Reviews

Miss Formal Event Rentals

Miss Formal Event Rentals

Vancouver, WA
4.9 out of 5 rating, 105 reviews
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Reviews

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    Dani Sent on 10/09/2017
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    Jenn was hands down one of my favorite, if not my #1, vendors. She is so fun to work with and went above and beyond to make sure everything was perfect for our wedding. Our gorgeous venue had some wallpaper that just didn't look nice with our color scheme, so we hired Jenn to pipe and drape the entire ballroom. It looked STUNNING. We rented several other items through her that worked out great as well. She has lots of options and items to choose from. I cannot stress enough how accommodating she was from beginning to end. Highly HIGHLY recommend her for any event rentals.
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    J Sent on 02/12/2017
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    I really appreciated Jen's flexibility in using whatever communication was best - phone, email or text!
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    Judy Sent on 12/03/2016
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    Ms. Formal provides top quality product and service, is very professional in all her dealings, ad we have been extremely pleased with her service and product. We highly recommend working with her-- she makes your life easy. We have engaged Ms. Formal for 3 Charity Auction Dinners for our non-profit and she has been great to work with. Please note that the "Wedding Date" was actually the Dinner/Auction Date.
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    Colleen Sent on 11/20/2016
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    The personalized service gave me complete confidence knowing my wedding was going to be in good hands!
    The decor for our tables and chairs was beautiful.
    It turned out spectacular! My favorite day ever!
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    Andrea Sent on 11/16/2016
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    We were very pleased with the quality and responsiveness for our event. They were very professional and I would use them again.
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    Riley Sent on 11/14/2016
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    I've used Miss Formal several times and Jennifer is always so accommodating and very easy to work with. I have used other similar vendors but prefer MF for their value and the fact that they don't add on additional fees or charges unlike a lot of their competitors. Definitely would recommend them!
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    Erin Sent on 11/14/2016
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    Jennifer was a pleasure to work with from the point of contact to the end of my event! I rented a variety of items from Miss Formal for a wedding reception. The quality of items and her quick and friendly service made a potentially stressful event go very smoothly. Hands down, I would recommend Miss Formal to anyone needing event supplies in the Vancouver area.
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    Sandra Sent on 11/13/2016
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    Jennifer is so knowledgeable and kindhearted. She will make sure everything is perfect. She has helped me so much. I would recommend her highly.
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    Jennica Sent on 11/12/2016
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    I first heard about Miss Formal Event Rentals at my friend's wedding, I was very impressed with Jennifer and her team. They were very accommodating, friendly and fun to have at the event. I decided to also hire them for my wedding, and it worked out wonderfully! Leading up to the event, Jennifer was very responsive and willing to talk through all the details of my big day to be sure that they were prepared and we had all the details sorted out. I would certainly recommend Miss Formal Event Rentals for any of your bartending event needs!
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    A.d. Sent on 11/10/2016
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    We emailed with a last minute request for items needed the next day. We received a response immediately and were able to connect the next day for the items needed. Jennifer was friendly, professional and put my mind at ease.
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    Amanda Sent on 11/09/2016
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    We have had great experience with Miss Formal Event Rentals. We use them every year for an annual event, the order process is easy, pick -up and drop off have been smooth and the goods have been excellent. We would recommend them to anyone!
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    Sean Sent on 11/09/2016
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    Having been in catering since 1998, Miss Formal is the epitome of professionalism and quality. Her products are well maintained and quick responses make my life so much easier. Competitive pricing seals the deal. :)
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    Jessica Sent on 11/07/2016
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    I want to start by saying I will never go anywhere else for rentals. Miss Formal is the most dependable company and her rentals are always perfectly clean and shined. She has always been very accommodating with any order we have placed. I really enjoy working with Jennifer because I instantly feel at ease and taken care of. I never have any worries about the quality of the product or her timing the day of the event. I would have given 10 stars if I could!
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    Judy Sent on 11/07/2016
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    So easy to work with ! Listened to what I thought I needed and made suggestions that made all the difference to the look of the event.
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    Heather Sent on 11/07/2016
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    Miss Formal came to the rescue at the very last minute providing tablecloths for my mom's memorial service. She was professional, kind and did exactly as she said she would. I highly recommend her!!
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    Erika Sent on 08/18/2016
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    Jennifer was recommended to us by our caterer, C&L Catering (also recommended) and she was so great to work with. We picked up some items and had some items delivered and everything was on time and in great shape. Jennifer was communicative and easy to work with!
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    Artistic Sent on 03/16/2016
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    We are caterers who use Miss Formal exclusively; it is the best rental company we know. Her linens, china and glassware are spotless. She always works with our schedule (she isn't closed when you need her most), and she is a phone call or text away if we need anything. Her prices are great and she has great design sense. I highly recommend her.
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    Marianne Sent on 03/14/2016
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    I completely recommend Miss Formal Event Rental! They provided service for our parent's 70th wedding anniversary celebration and could not have been more helpful and professional! Stellar service at the most reasonable price point!
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    Erin Sent on 03/12/2016
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    Jennifer with Miss Formal is great to work with. She's super flexible and definitely knows what she's doing. Her inventory is in great condition. I recommend her to everyone looking for a varied selection of quality linens, place settings and more.
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    Marina Sent on 11/29/2015
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    Geniffer was amazingly kind, personable, & caring. She was so eager to be of any service even if it meant looking through other vendors if she didn't have something I was looking for. May God seriously bless her heart!
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    User2380961 Sent on 10/21/2015
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    Once again a seamless and professional service provided with top quality linens! Thank you Jennifer!
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    Golda Sent on 10/20/2015
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    Nice quality of supplies rented.
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    Amy Sent on 09/16/2015
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    I am an event planner and coordinator and have used many different rental companies. However Jennifer from Miss Formal has the best service and products in the Portland/Vancouver area. She is easy to work with and always willing to go above and beyond to make each event special. I use Miss Formal exclusively now for many of my rental needs.
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    Shair Sent on 09/08/2015
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    Absolutely fabulous to work with. Service and product was great. Great customer service. Even helped with catering when they needed an extra hand. Will definitely partner with Miss Formal Event Rentals again!
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    User2301974 Sent on 09/05/2015
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    Jennifer at Miss Formal Events was so helpful. I rented table linens and shepherd hooks from her. She knew the sizes of the table at the venue and suggested several different ways to set things up conveniently. When guests spilled red wine on one of the linens she was so reassuring. I would never hesitate to rent from her again for any event.
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    Dana Sent on 09/05/2015
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    On time, quick responses, personable and great to work with!
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    Tommy Sent on 09/05/2015
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    Miss Formal provides quality linens that are always professionally cleaned and pressed. If she provides labor for us, her team is always professionally dressed and personable.
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    Debbie Sent on 08/30/2015
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    I would highly recommend Miss Formal to do your event. The owner is fantastic-creative, organized, reliable, and patient. Her staff are fantastic. We had Miss Formal do the reception for our daughter's wedding and were blessed beyond measure. Jennifer and her team were a pleasure to work with and they made the day even more enjoyable since we could rely on the team to make this an amazing day for our daughter and son-n-law. Thank you, Jennifer!!! You will NOT be sorry if you hire Miss Formal for your event.
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    User1985085 Sent on 08/11/2015
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    We rented tables and linens for our garden wedding in April and everything was perfect! The quality was top-notch, the price was very reasonable, and the customer service was great. I would highly recommend them!!
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    Chelsea Sent on 08/05/2015
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    Jennifer was incredible to work with for our wedding. She was very flexible and very helpful and accommodating for everything we needed.

    I would highly recommend her for any and all events!
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    User2101344 Sent on 04/19/2015
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    The price was great and the owner very friendly and helpful. The products we rented helped make our day awesome!
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    Dana Sent on 12/26/2014
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    Jennifer was very responsive and helpful for my event! She listened for exactly what I wanted and made it a quick and easy experience.
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    Merry Sent on 12/18/2014
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    Very professional. Tons of options . First class
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    Jenny Sent on 10/11/2014
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    Jennifer provided a high quality product and a very reasonable price. She went the extra mile by working out the logistical details seamlessly from start to finish!
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    Summer Sent on 10/10/2014
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    All the contact I had with Jennifer from Miss Formal was easy, fast, and very friendly. The items I rented were all in "like new" condition and a great value. I was very happy with all of our interactions and she is so flexible with time it made me feel at ease renting from her. She also had so many great suggestions for items I wasn't sure if I needed or not.
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    User1826389 Sent on 09/23/2014
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    Miss Formal was amazing to work with. My daughter's Quinceanera décor was absolutely beautiful!! Thank you Miss Formal for the fabulous table linens, it was more than I expected!! They had the perfect color of linens which made the ballroom look elegant at an affordable price and they were always available for every question and change I needed to make. Will definitely work with Miss Formal for my other daughters Quinceaneras :)
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    Alina Sent on 09/21/2014
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    Miss Formal is an awesome, inexpensive place to get rentals, and Jennifer is super amazing and wonderful to work with. She is extremely nice, flexible with requests and changes, and does anything she can to help.
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    Liz Sent on 09/17/2014
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    Once again perfect service and quality was excellent. Thank you so much as it's rare these days to find such great customer service!
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    Helga Sent on 09/03/2014
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    We hired "Miss Formal" to provide us with all the necessities required to have a formal dinner sit down at our 50th wedding anniversary for 60 people.
    She was very friendly and patient and helped us choose the right linens, decor, dishes, .glasses, napkins and flatware.
    She also gave us many tips on different aspects of our celebration and I must say, we learned a lot from her and were so thankful for her guidance.
    She also coordinated between the event rental vendor and caterer, we were truly impressed by her professionalism.
    She also kept us regularly updated per e-mail and answered all our questions promptly.
    When we arrived at the venue on the day of our celebration we and our guests were surprised by the ambiance and most elegant setting imaginable. Everything was perfect down to the last detail. The tables and chairs looked absolutely gorgeous, and the place settings and the decor were just beautiful.
    We received so many compliments from our guest for the grand setting.

    Thank you so much Miss Formal, when we are again in need of a service like that we will be calling on you again.

    Helga & Bob Pitman.
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    Susie Sent on 09/02/2014
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    Working with Miss Formal made my parents' 50th wedding anniversary (almost like a second wedding!) a huge success. The room was so beautiful that the facility coordinator said it was the nicest and most elegant settting she'd ever seen in that room. We were so lucky to have worked with Miss Formal. She's casual and easy-going, yet exacting in detail (you should see her precisely measure the distance of forks and knives from the edge of the table). She was flexible even during setup, when she had to send her staff out to pick up more chair covers. The event wouldn't have been the same without Miss Formal.
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    User1872983 Sent on 08/24/2014
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    Jennifer (the owner, I believe) of Miss Formal was an amazing source! She was very friendly and one of the most helpful, warm, welcoming individuals I've met in the wedding business. We met her through our wedding planner at Soleil Bliss. Jennifer was so flexible with our schedule, and the price to rent her huppa was pretty inexpensive compared to other places. There was delivery and set up for a little bit extra and her helper also helped our wedding planner set up at the wedding! In addition to working with our time slot and helping our wedding planner with decorations, Jennifer also gave me scrap linens that I needed to cover some ugly metal poles at the wedding. I only needed about 4 yards but she ended up giving me almost double! They were in almost perfect condition but were of no use to her because there were a few small stains. I would highly suggest working with Miss Formal for their flexibility and willingness to go above and beyond to help the customer. She was super responsive (even started texting and updating me instantly about changes in invoice!) and again, so informative and welcoming.
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    Traci Sent on 08/12/2014
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    Miss formal was great! Jennifer was extremely helpful and easy to work with. I had to change my order quite a few times and she was very understanding. The linens were gorgeous. Would definitely recommend!!
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    User1761440 Sent on 08/12/2014
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    Jennifer Blake, proprietor, of Miss Formal Events Rentals provided excellent guidance and service for our daughter's wedding. She is thoughtful in her suggestions and able to troubleshoot on the spot. Set up, staging, and take down were well organized and orchestrated. She was able to deal with all vendors and was flexible on the timeline as the event moved throughout the evening. We could not have had the wedding we had without Jennifer!
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    User1731947 Sent on 07/25/2014
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    Great prices! Always quick to respond with any questions I had and very flexible on pick up and return
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    Desiree Sent on 07/15/2014
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    I cannot say enough great things about Jennifer at Miss Formal Event Rental. She has been so fabulous to work with. I utilized her for my bridal shower rentals as well as hired her services and rentals for my wedding reception. Not only did she take the time to sit and help create the look I was seeking but she was so fun and accommodating to work with.

    When you seek vendors to work with on such a special day, you want to look for someone who truly values you, your vision and wants to help you achieve something beautiful - Jennifer does that and then some! Many vendors get caught up in a sale, instead, Jennifer builds lasting relationships and I truly hope it benefits her business.

    I plan to utilize Miss Formal for all upcoming birthday party's and any other events we hold in the future. I 110% recommend her services to all, you will not be disappointed!
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    Christy Sent on 03/15/2014
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    I loved working with Miss Formal party rentals, they saved my bacon and did it with a smile : ) They helped take our event over the top! Thank you! You will be my first choice for all future events.
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    Paula Sent on 03/13/2014
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    Jennifer was really helpful from planning all the way to the delivery at the event. She sat with me, even though she had to set up another event the same night, and walked me through colors, options, and prices. She provided a detailed estimate--every time I changed my mind! Jennifer also returned emails and phone calls promptly. Arrangements for pick up and delivery were organized and on-time. I plan on working with her again.
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    Amanda Sent on 03/13/2014
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    Miss Formal provided our non profit auction with linens. She was great to work with, very flexible and knowledgable. I would highly recommend this business!
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    Brianna Sent on 12/31/2013
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    Wonderful to work with. Very reasonably priced, as well.
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    Bethany Sent on 10/02/2013
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    This vendor was very affordable and had everything we needed. They were also very flexible.
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    Nicole Sent on 09/16/2013
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    Jennifer was very prompt in getting back to me when I had questions or needed to change my order. The linens we ordered were organized very well which was very helpful in setting up the tables quickly and everything was clean and of good quality. I definitely recommend Miss Formal!
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    Allys Sent on 08/31/2013
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    Jennifer at Miss Formal Event Rentals was a dream come true for my wedding planning! From my first contact with her up until the time of the wedding and even after, she was always promptly responsive; listened to my wants/needs and made great suggestions accordingly; was always courteous & patient; and had a bountiful supply of rentals for me to choose from for our big day!

    I will HIGHLY recommend Miss Formal Event Rentals to anyone who is having an event and is looking for such rental supplies. Thank you, Jennifer, for all your hard work & professionalism!
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    Aaron Sent on 08/11/2013
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    I would recommend Jennifer to anyone looking to rent linens. She was easy to get ahold of via text, e-mail, or telephone. The quality and cleanliness of the linens was superb! My wife and I feel we received great value from Miss Formal Event Rentals!
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    Ashley Sent on 08/08/2013
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    Thanks for all of your help! Very easy to work with and very prompt response when first contacted :)
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    Robin Sent on 08/02/2013
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    Everything went smoothly! Thank you!
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    Fiona Sent on 07/25/2013
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    Jen was really easy to work with even though mine was a last minute rental. She had everything I needed and was flexible on pick up and drop off dates which saved us money in the long run. I thoroughly recommend using her for any function that requires planning, rental services, and know-how to get the job done successfully and efficiently.
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    Kathleen Sent on 06/18/2013
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    This is a great resource for an affordable rental business. I would highly recommend using this company for your special event! Their rental items are of good quality and easily transportable.
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    User1124367 Sent on 04/02/2013
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    We had an emergency right after our wedding and she provided all our wedding rentals to us free of charge and provided us with more time to return them.
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    Kathy Sent on 10/05/2012
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    Jennifer, with Miss Formal was excellent to work with and I wouldn't hesitate to recommend her and her company for barware rentals.
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    Tricia Sent on 09/21/2012
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    Jennifer, the owner of Miss Formal was a pleasure to work with. I price shopped, read vendor reviews, and found that both Miss Formal's prices and reviews were the best around. I placed a deposit with her about 3 months in advance and was able to provide her with my lower final count the week of my wedding without penalty. Miss Formal offers great value and superb level of customer service. I would highly recommend.
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    Robin Sent on 09/13/2012
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    Jennifer was great to work with. We had quite a few issues with our wedding venue and it took some extra work on her part to really make everything perfect. She was very flexible and did everything she could to make our day as amazing as we planned. Jennifer also has the best prices around. For anyone shopping for rentals; I priced quite a few places in Portland and Jennifer not only beat there prices, but was over 25% cheaper on almost all of the same products than the "bigger named" event rentals. She has a great selection and knowledge of what is on trend and what pieces look good with what. I would definately reccomend Jennifer for any event big or small.
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    Stacy Sent on 09/11/2012
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    The linen rental was very affordable and the linen was in perfect condition. My indecisiveness led to us needing linen at the last minute and Jennifer was more than willing to provide us with what we needed. It was literally two days before the wedding when my coordinator contacted Jennifer and arranged for our rentals. The return process was simple and convenient. We put all the dirty linen in the bag she provided and dropped it off on the following Monday. Jennifer was always professional and eager to help in any way she could. I would recommend Jennifer at Miss Formal for all your rental needs and I would use her again in a heartbeat.
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    Courtney Sent on 08/30/2012
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    Love Jennifer and how she works with Liz her and Liz made our day amazing and I can't thank them enough :)
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    Jennifer Sent on 07/28/2012
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    Jennifer was awesome! So easy to work with and really made the event perfect! So happy she referred Clark County Flowers, my flowers were absolutely gorgeous! The packages were reasonable in comparison to other vendors.
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    Helen Sent on 06/21/2012
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    Jennifer with Miss Formal Rentals was so helpful. I contacted her with a last minute change to my rental needs and even though she didn't carry the item, she got it for me to make it easier to rent from just one vendor. She was very professional and prompt. I would recommend Miss Formal rentals to any bride-to-be!
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    Amy Sent on 03/21/2012
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    Miss Formal could not have been easier to work with! She was always prompt in returning emails and phone calls and was very flexible with our ever-changing plans. I would HIGHLY recommend Miss Formal to anyone and will definitely use them in the future!
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    Therese Sent on 02/05/2012
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    Jen is awesome at miss formal!! She helps set up and take down and also helps with decorations! Also best pricey far for rentals!! Great quality of linens!!
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    Martha Sent on 01/19/2012
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    Jennifer was so helpful in our planning for the reception... great ideas..
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    Sharon Sent on 01/19/2012
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    Jennifer makes using Miss Formal the easiest party planning ever. I am thrilled that I found her and can't believe how I ever had a party without her before.
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    User725934 Sent on 01/19/2012
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    Excellent and friendly service.
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    Rae Sent on 09/27/2011
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    Jennifer at Miss Formal and More was wonderful to work with. Her prices are the the best that I found in my research. I told her what my vision was and that I wanted to do it "as cheap as possible" and she gave me just what I wanted with no up-sell pressure. I would work with her again for sure.
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    Traci Sent on 09/19/2011
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    I could not have asked for better quality items, service or fortitude. Every possible detail was covered by Miss Formal. All of the items were clean, of good quality and packed extremely well. Interactions were always professional and in my opinon... were above and beyond what other companies provide. Every last detail was covered. Being a stressed out Bride with a Type A personality... Being a business owner myself... They truly set the bar. Thank you for an amazing day and experience. Traci
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    Rachelle Sent on 09/13/2011
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    I would recommend Miss Formal. They have great product and are very helpful. They listen to what I was looking for and was able to make my dream wedding come to life.
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    Allie Sent on 09/09/2011
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    I must say after calling at least 25 places and researching the internet for way to many wasted hours. Miss Formal not only was extremely flexible with me but in my case having a few huge last minute changes, they just calmly handled it without any question. Their prices are absolutly unbeatable and provide you with the same quality you would get at some big name fancy place. I was told hundreds of times I had the most beautiful beach wedding they had ever seen and I rented everything from Miss Formal. Also I never seen anything and only had a phone conversation with Miss Formal due to the fact I live in Seattle and was having a destination wedding on the Oregon coast. So in my case I just had to trust what I was being told until the wedding day! Let me tell you that was worthless worry!!!! I would not waste my time anywhere else. This is the place and they are extremely honest and upfront about everything. This helps when you have so many decisions to make. I don't write reviews however this was a must on my list. Thanks Miss Formal!!!
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    Stephanie Sent on 08/08/2011
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    Miss Formal is an excellent rental company to use for your wedding or any other major event. Jennifer was quick to respond to emails and had lots of decorating ideas!
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    Hollie Sent on 08/08/2011
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    Jennifer was great to work with. She had everything ready for me on time. Kept her word on prices and much more. I highly recommend her and her business.

    Hollie
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    Sanja Sent on 08/06/2011
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    Jennifer at Miss Formal is wonderful. I rented linens and other decorations from her for my Jul 2011 wedding. Jennifer is professional, flexible, and overall a great value. You cannot beat her prices! You get better service and product from her than that of the larger event rental places in the Portland-metro area. I have visited the other rental places, the quality of Jennifer's products are much better than the rest for a fraction of the price. After two visits to her home (I couldn't decide on what I wanted to rent) Jennifer promptly put together a quote, reserved the date & my items, and packed them up for me for pick-up two days before the wedding. The only con is that the lighting in her home is a bit dark so it was hard to decide on the color of linens because it was difficult to gauge the true colors. Overall, Miss Formal is a definite must for a wedding. Don't look elsewhere for your next event! Save yourself time and lots of money by visiting Miss Formal.
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    Gina Sent on 06/06/2011
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    Miss Formal has been absolutely wonderful to work with. I had a VERY last minute event and Jennifer didn't even bat an eye and accomodated my requests. After working with so many difficult vendors it is nice to be greeted with professionalism...and to be honest....a smile!
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    Angelina Sent on 06/05/2011
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    Vendor is a total sweetheart and has amazing selection and low price. She was really easy to work with. Def recommend.
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    Mary Sent on 06/02/2011
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    The costumer service was fantastic. We had to make adjustments several times and it all work out great. The products were exactly what we expected upon delivery and the pricing is better than anywhere. I would highly recomend Miss Formal for any function you are putting together.
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    Tami Sent on 06/02/2011
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    Jennifer was AWESOME to work with, she got back to me quickly everytime I would email her, products were in great condition and her p/up return policy was very convenient for us!!!
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    Michelle Sent on 11/30/2010
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    Jennifer @ Miss Formal was wonderful to work w/. A+++
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    Lynn Sent on 11/07/2016
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    They provided the linens for our 20th Anniversary as well as, the linens for our Christmas Party last year. They were on time and worked with us on getting our custom color just right. Their customer service is top notch and we really appreciated their eye for detail!
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    Michelle Sent on 12/18/2014
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    When I have my NEXT BIG event I will think of Miss Formal FIRST!!!
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    Alison Sent on 06/07/2011
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    Great way to go on a budget. And you can trade things you have already bought toward your total bill. Jennifer is very easy to work with and was a great way to go, except she is in Vancouver so a bit of a drive for me in Hillsboro. I would definitely recommend though again.
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    User2493583 Sent on 01/04/2016
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    very knowledgeable with the choice of venue and very easy to work with.
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    User1776467 Sent on 08/22/2014
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    Jennifer was beyond personable and willing to fit me in on a very tight schedule! I met with her once and literally didn't have to worry about another thing. Would use her again in a heartbeat!
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    User1618188 Sent on 05/14/2014
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    Very flexible and great quality
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    User1557118 Sent on 03/13/2014
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    Was extremely flexible, provided services within two weeks of the event.
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    Andrew Sent on 07/10/2012
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    Amazing service, could not have been happier with the rentals! The tables were beautiful!
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    Kristin Sent on 09/29/2011
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    Jennifer was very easy to work with and her prices can't be beat!
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    Barbara Sent on 07/18/2011
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    Lots of napkin and tablecloth colors to choose from. Vendor is extremely friendly, down-to-earth, and helpful.
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    Laura Sent on 11/14/2016
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    Great service! Very personable and kind.
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    Kayleigh Sent on 11/07/2016
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    Jennifer was great to work with!
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    Alexa Sent on 08/30/2014
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    Loved jen at miss formal! She helped me with everything from napkins to bars to salt and pepper shakers. A huge variety and everything is in great condition
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    Jennifer Sent on 06/02/2011
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    I rented table linens and tea light holders for a large banquet. Jennifer was very friendly and helpful, and gave me great advice on colors and fabric choices. Her prices can't be beat!
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    Emily Sent on 09/15/2013
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    Everything looked great! Jennifer was also really flexible when it cam down to the wire and we had to make changes.
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    Debbie Sent on 06/02/2013
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    Jennifer, so appreciate your services. Hope you can get your website up and running consistently well. I will use you again.
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    User875504 Sent on 07/24/2012
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    Jennifer of Miss Formal provided place settings for my wedding. The items were in mint condition and looked great! She kept my husband and me informed throughout the whole process and even let us switch, two days before the big day, from picking up the rental ourselves to having her deliver it!
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    Nancy Sent on 10/10/2014
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    I rented table linens, two 3-gallon glass beverage dispensers, and a cupcake stand from Miss Formal. The linens were beautifully colored (we chose eggplant) and pressed. The cupcake stand was made of wood and very large and sturdy. I hadn't thought about decorating it, though, and it took me a little while to figure that out - would have helped to mention in the description what Jennifer told me when I picked it up - suggestions on decorating it with ribbon, etc. I broke one of the beverage jars in the container as soon as I got home - apparently set it down a little too hard. I called Jennifer and she immediately told me to bring it back and she would lend me the 5- gallon jar instead, which was great. However, I think it should have had a bit more padding to begin with. Overall, Jennifer was great to work with and flexible in return and pick-up times.
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