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Weddings

Million Grins Entertainment Reviews

Million Grins Entertainment

Million Grins Entertainment

Buffalo, NY
4.2 out of 5 rating, 18 Reviews
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Reviews

4.2 out of 5 rating
4.2 out of 5 rating
18 Reviews
84% recommend it
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    3.8 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.2 out of 5 rating
  • Flexibility
    4.1 out of 5 rating

Awards

18
  • L
    Laura Sent on 08/28/2012
    5 out of 5 rating
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    No complaints everything was amazing
  • R
    Randy Sent on 08/26/2012
    5 out of 5 rating
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    The Photo Booth was awesome it was the highlight of the party
  • M
    Melissa Sent on 08/29/2012
    5 out of 5 rating
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    Thank you so much! We had a wonderful experience working with Million Grins, and our guests loved the photobooth! We will cherish the pictures for a lifetime!! Thank you!
  • illustration stars

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  • User915247 Sent on 08/28/2012
    5 out of 5 rating
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    Photobooth was an absolute hit. Million grins was very flexible and helpful. So many great pictures from the wedding worth every penny!
  • User949528 Sent on 09/27/2012
    5 out of 5 rating
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    We had the photobooth rental at our wedding june 1st and the attendent was amazing he was so nice fun and personable. I would definetly rent again and refer people to milliongrins!! thank you so much for making our wedding even more memorable!!
  • R
    Robert Sent on 08/29/2012
    5 out of 5 rating
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    Million Grins was the best part of our wedding! We had looked at other photobooths and none of them had the same quality of pictures and they actually had authentic photobooths. Their DJ played great music throughout the night and had everyone on their feet.

    We would receommend Million Grins to our family and friends! Thanks again.
  • E
    Erin Sent on 08/28/2012
    5 out of 5 rating
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    Best photo booth I have seen at any wedding! The photos were customized to us and looked amazing!
  • T
    Tara Sent on 08/29/2012
    5 out of 5 rating
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    Chad is one of the most professional, reliable and trustworthy vendors I have ever worked with. In regards to my wedding, he made the event memorable and extremely entertaining for all my guests! The photo booth was a tremendous hit and I plan to use him for other events in the future. Highly recommend to all!!!
  • K
    Kim Sent on 09/01/2012
    5 out of 5 rating
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    Excellent service, great addition to our wedding! I would definitely recommend Million Grins over and over again!
  • M
    Maria Sent on 05/07/2013
    4.8 out of 5 rating
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    Everything the day of the wedding was great! I only rented a photobooth. I didn't end up receiving the design for the center strip on the printouts until the week before the wedding, but they were able to change it ASAP. Everyone loved it!!
  • User925810 Sent on 09/07/2012
    4.7 out of 5 rating
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      4.5 out of 5 rating
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      5.0 out of 5 rating
    I looked at many different photobooth vendors and Million Grins was a little on the pricey side but I feel the quality of the picture and the options of things that we could put on the picture was by far the nicest I've seen from going to other weddings and seeing other photobooths. Just showing you get what you pay for. My 4 on the responsiveness was due to I was emailing/calling a few weeks before my wedding and wasn't hearing back but I guess they were on vacation, maybe some sort of out of office reply would have been helpful. Other than that I was very happy with Million Grins and it was a huge success at my wedding. I would definately use them again!
  • B
    Brooke Sent on 08/27/2012
    4.6 out of 5 rating
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    The photobooth was probably the best part of the reception.
  • User928459 Sent on 09/10/2012
    4.5 out of 5 rating
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      3.5 out of 5 rating
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    Million Grins has the best photo booth for rent in Buffalo. The pictures turned out gorgeous and all of our guests LOVED it!!
  • User1297815 Sent on 08/22/2013
    4.4 out of 5 rating
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      3.0 out of 5 rating
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      4.5 out of 5 rating
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      4.5 out of 5 rating
    We used the million grins photo booth at our wedding. It was a hit and everyone loved it. The photo quality was great and the booth itself was so neat, not one of those makeshift ones which made it way more cool to me. The only thing I wasn't happy with was the communication before the wedding. That it wasn't very easy to get a hold of anyone, nobody to answer my questions and concerns.
  • User913810 Sent on 08/27/2012
    3.5 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
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      3.5 out of 5 rating
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      4.0 out of 5 rating
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      2.5 out of 5 rating
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      4.0 out of 5 rating
    We were happy with the overall results. We did have some issues getting our CD at the end but they took care of it as soon as they could!
    The booth was a little small for the amount of money we paid for it!
  • User921875 Sent on 09/04/2012
    2.4 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
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      1.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
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    Use of the photo booth itself went very well & the pics from it are great size & quality. Our main issue was the problems with the vendor. He was very difficult to contact after booking, and after repeated attempts, took several days to return calls. Additional issues were:upon originally booking he said he could customize the background to match our invitation (which he wanted to charge for later) and package was to include a magazine of our favorite pictures. When we selected the pics we were told only a small amount was free, extras would cost more. Additional fees were waived after complaining of these issues.

    Million Grins Entertainment's reply:

    We offered at one time a photo album. With the deal came a certain amount of pages for free. Any additonal pages were extra. Our graphic design is free with our services. If you need a custom one to match somthing I.E. wedding invitations there could be an additional charge. We are upfront with all of our pricing and do not add any other fees that you were not told about prior to booking. Please ask if you have any concerns.
  • User955675 Sent on 10/02/2012
    1.1 out of 5 rating
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      2.0 out of 5 rating
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      0.0 out of 5 rating
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      1.5 out of 5 rating
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      1.0 out of 5 rating
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    Very disappointed in the amount of time it took for someone to respond to my questions. Waited until the week before the wedding to design the strip.
  • User1103787 Sent on 03/06/2013
    0.2 out of 5 rating
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    Horrible company! Nobody ever returned my calls. Way to pricey and not happy with service. Going with a different company next time-sorry!
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