Milford Hills Hunt Club Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
32 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.8 out of 5 rating4.8
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Flexibility 4.7 out of 5 rating4.7
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User photos
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Featured
Tammy Sent on 11/24/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue
Our wedding at this venue was nothing short of perfect. From the moment my boyfriend at the time now husband took me out to lunch I knew this was the space we wanted to get married at. The staff was warm, organized, and truly invested in making our day special. The ceremony and reception areas were gorgeous, the food was amazing, and everything flowed effortlessly. We felt supported every step of the way, and our guests haven’t stopped raving about how beautiful everything was. We are so grateful for an unforgettable day. -
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Tammy Sent on 08/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Amazing Venue
Milford Hills is such a beautiful venue. We just got married on July 25, 2025. Amazing venue staff is top notch. Heidi our event manager is the best. Our guest just were amazed how delicious the food was. Servers were tending to their request and bartender were right on the orders. You will not be disappointed if you go with Milford Hills. Thank you Heidi and staff for making our wedding a dream come true. -
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Rhea Sent on 09/15/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great wedding experience
Milford Hills is an absolutely beautiful wedding venue and one of the most unique ones around. The guys had the best time shooting in the morning. It was so nice having food and drink handled through them, and the planning process and tasting event were so enjoyable. Heidi was amazing. She was so organized and always quick to answer any questions. The staff were friendly and did an incredible job. Thanks to Milford Hills we had the perfect day! -
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Ashlyn Sent on 09/10/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best venue
I am awe as how beautiful and perfect my wedding was. I absolutely LOVE Milford hills! What a gorgeous spot. Shout out to Heidi Ott, the event manager. Heidi is so smart and knows exactly what she is doing! She helped me plan, and can answer any wedding questions! My wedding would not have been perfect without her, she is seriously amazing. I also cannot forget ALL staff- they were Phenomenal! The food and drinks were incredible, my guests even came up to me just to tell me! If you are looking for a venue, do it here! It’s the Best. -
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Laurie Sent on 09/02/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible venue, Awesome coordination
We had our wedding in June this year. It was an amazing day. everything was perfect. The venue was incredible with beautiful gardens, a pond and rolling fields in the backdrop. The lower outside bar area was great for after the ceremony cocktail hour. We had 110 guests. The dining area was alittle tight on one side of the venue but could easily extend into the other part of the venue. The large windows in the dining area have great views of the surrounding grounds. The food was fantastic. Several of the guests said it was some of the best food they have ever had at a wedding. If you order the filet you will not regret it! Heidi was fantastic. She runs a tight ship and makes sure everything went according to our requests. Every detail was attended to. She reviews what the cost estimates are and they held true at the end of the event. Thank you Heidi for making our day absolutely perfect -
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Kelly Sent on 05/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue; Easy coordination
We had a spring wedding at the Clubhouse at Milford Hills and would highly recommend it to others! It’s a beautiful venue with great scenery for photos, and we received a lot of compliments about how nice everything was. We worked with Heidi at the venue to coordinate everything - she did a fantastic job and was really knowledgeable and helpful.
One of the main reasons we chose it over others was because so much is handled in-house, which meant juggling fewer vendors ourselves: the food (which was fantastic), bar, service, and most decor (we really only had to bring in florals) was all handled through Milford. The getting-ready rooms for bride & groom parties were really nice too, and also on-site. The groom’s party also had fun shooting trap in the morning day-of. We had a wonderful experience - highly recommend! -
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Megan Sent on 11/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our dream wedding came true
Milford hills was the perfect venue! It was unique and the staff went above and beyond to make our day run smoothly. From signing the contract to the wedding itself Heidi was very quick to respond. She was beyond organized and even had several worksheets and templates and suggested vendors that helped with wedding planning! Our guests are still talking about the food and the amazing bar tenders! I would highly recommend this venue and if I could get married again I would do it at Milford Hills. -
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Caitlin Sent on 06/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Milford Hills Wedding Venue
Milford Hills was nothing short of amazing from the time we met with them for our initial tour to the actual wedding day, and even beyond! Their event coordinator, Heidi Ott, was exceptional in her attentiveness to our questions and requests and her thoroughness in response to anything we threw her way. In regard to food, the venue has so many wonderful options to choose from, and all of them are prepared with great care making each meal truly decadent and delicious. Our bar service was incredibly lively, and definitely played into the fun of the night! They were also very attentive to our guests and their requests, and took care of everyone so incredibly well. The venue overall is absolutely beautiful, providing an elegant space for the entire event and a wide variety of places to take gorgeous pictures. The staff is friendly, welcoming, and truly wants to do whatever they can to make your day as perfect as possible for you and your spouse. Funny story - on our wedding day, our bakery ended up showing up incredibly late, so by the time we were supposed to have our dessert table ready, it was still empty. Milford Hills stepped up, pulled out all the desserts that they had on hand, prepared them, and served them to make sure that we had something to offer our guests. One of their staff members even ran out to the store to pick up a cake for us so we could still do our cake cut! If that doesn't speak to the care and work they put in to make sure that you truly have the best day of your life on your wedding day, I don't know what else will. I recommend this venue for any wedding 1,000 times over - book Milford Hills!! -
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Nicole Sent on 12/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Venue
My husband and I got married here on 10/2/2021 and it was everything we could've asked for and more! The place is BEAUTIFUL and the staff is nothing but friendly. Heidi helped us in so many ways and our day turned out perfect with her help! The food was amazing and we got compliments from our guests all night long. It's the perfect location to give you all the amazing outdoor photo options and all the cozy indoor photos as well. We will forever recommend Milford Hills! -
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Katie Sent on 07/22/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and highly recommend!!!
This venue couldn’t have been more perfect! They were amazing to work with and the food was delicious! I highly recommend to any bride and groom getting married. Worth every penny and I want to relive the day all over again! -
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Sheila Sent on 11/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nothing short of amazing!
Our daughter's wedding could not have been more perfect! Heidi, Milford Hills Wedding Coordinator, was amazing! Her and the entire staff made the day so enjoyable and we didn't have to worry about a thing! The venue, food and service I cant say enough about! We would do it all over again! Highly recommend them for any event! You wont be disappointed! -
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Kathreen Sent on 11/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rustic Venue with Class
Milford Hills was an amazing place to have our wedding. Everything from our day turned out flawlessly. Our wedding coordinator, Winter, came on board less than a month before our wedding. Winter was AMAZING the whole day, being there from 9 am til Midnight. The amount of work and time she invested in our day, would make us recommend Milford Hills just to work with her. Everything about our day went with ease, from our arrival, getting ready, set up to the ceremony and reception. Everyone complimented the venue, asking us how we discovered it and stating that it was a hidden gem. This place is the perfect amount of rustic combined with elegance and class. The food was outstanding, with everyone telling us it was some of the best meals that they have had at a wedding! The staff was amazing to work with, and the bartenders a ton of fun. We would wholeheartedly recommend having your wedding here if you get the chance! -
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Tierney Sent on 08/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had such an amazing day for our wedding at Milford Hills. Not only is the venue absolutely gorgeous, but the staff is so helpful! Erin was our event coordinator and she knocked it out of the park! We had a few unusual requests and she was always willing to make it work. The number of compliments we got afterwards about how beautiful the venue was made us so happy to have chosen Milford Hills. And not to mention, the food is delicious!!! The planning process was smooth and they were upfront about any extra costs. We couldn't be happier to have used Milford Hills to share our special day with our friends and family! -
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Tami Sent on 07/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Milford Hills was the perfect place for our wedding. It was earthy, yet classy. The hayride to the waterfall was a lot of fun. Unfortunately it rained and we weren't able to use the outside patio or the outdoor wedding as planned, but it all felt perfect. -
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Ashley Sent on 10/26/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our rehearsal dinner at this hunt club. I went to visit this venue before we booked with them. They have a beautiful place in the middle of the country. The setting is very romantic and peaceful. They were great to work with and had some very affordable options for our rehearsal dinner. The food was amazing. We ended up doing a buffet. I would highly recommend checking out this venue! -
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User2239033 Sent on 07/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved having Milford as our venue for our June wedding. The venue really made the event! It pulled together the rustic, yet romantic theme I had chosen for my wedding. Guests RANTED and RAVED about the food, the views, and the service. I worked with both Shae and Jill while planning my wedding. They were both extremely helpful in answering every tiny question I had and making sure the day of ran smoothly. We chose to add the firework package to our wedding. I would chose it again but if you do choose it expect a lower key firework show.. no grand finales or anything. It was still worth the money to me, but not all guests were very impressed.
The food is seriously amazing and the views cannot be beat! Gorgeous venue! -
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Amanda Sent on 07/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Milford Hills was a very lucky find for us! Jill the coordinator is great at her job and goes out of her way to help make your day perfect! The venue itself provided the perfect landscape for our rustic elegance theme. The best part about Milford Hills by far is the food! We go there all the time now just for lunch or dinner, if your guests leave hungry then its their own fault! The only bad side was meeting the food and beverage minimum since out of 200 invited guests we had 140 attend, but that just meant open bar tab! -
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Michelle Sent on 09/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have the most wonderful experience with Jill and Sammi at Milford Hills Hunt Club. My wedding day was perfect. We were told by so many people how great the food was and also how our wedding was the best and most beautiful wedding they have been to. I truly believe it was due to my venue! Thank you Thank you Thank you!! -
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Erik Sent on 09/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Staff and venue blew our expectations out of the water and went above and beyond to make our day special. The food was the best I'd ever had at a wedding and the timing of everything was spot on. This is THE venue for anyone that is considering an outdoor wedding or loves the outdoors. Don't pass up an opportunity to meet the Milford Hills staff. The day never would have been the same without their help and hard work. -
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Amy Sent on 08/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Milford Hills was an incredible venue! The staff was extremely helpful and accommodating both before and during the day of our wedding. To say that they went above and beyond was an understatement. They made sure that everything was perfect, and it definitely was. The food was OUTSTANDING. All of our guests raved about their meals, that they were hot, delivered on time and delicious. They even made a special order vegan meal for one of our guests which she raved about, and was so thankful for the accommodation. The grounds were beautiful and well maintained - everything was set up beautifully. Everything was seriously perfect :) -
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Samantha Sent on 07/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married at Milford Hills on July 6, 2013. Everything from start to finish was absolutely perfect... The food was so amazing - we are still receiving compliments. I cannot say enough wonderful things about this venue - it is perfect for the bride and groom who wish to have a rustic/country wedding.
They go above and beyond for you and your guests... :)
We love Milford Hills.
Samantha
Aaron
July 6, 2013 -
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Becky Sent on 11/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Anna at Milford Hills Hunt Club was fantastic! Anna was amazing and the biggest help ever. She provided us with endless help and tips. She helped set everything up and made it so easy for us to relax on the day of the wedding. The Milford Hills staff were all extremely nice and such hard workers. I felt so pampered the day of the wedding. Not only did Anna help with wedding planning and decorating she was my rock and kept me calm. The day was smooth going and flawless. Not one thing went wrong. It was a PERFECT day thanks to Anna and her team! I highly, highly recommend this venue for anyone that is outdoorsy!!! It was beautiful and little to no decoration is needed. We seriously couldn't have asked for a better ceremony/reception site. The food was also AMAZING! Milford Hills covered all of our needs! Anna was constantly keeping us updated and checking in with us, she responded immediately to our questions. It was a true pleasure to work with Milford Hills and Anna!
Becky & Chris -
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Erika Sent on 09/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband has been a member at Milford Hills for years and the first time he brought me out there we knew it would be the perfect place for our wedding. It is such a beautiful and unique venue!!! Anna, the events coordinator, is absolutely AWESOME...always on the ball and super responsive. She made our wedding day run so smoothly and kept my mind at ease the throughout the entire wedding and the months (and months) of planning before. Compliments are still rolling in about the facilities, the food (many said it was the best wedding food they'd ever had), and the impeccable service. Thank you Milford Hills!!! -
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User1331641 Sent on 08/28/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
This place is awesome! We had our August 2013 wedding here and our guests just can't stop talking about it. The location, food and everything was just great. The coordinator Jill was a dream to work with. She made everything come together seamlessly and made me feel very at ease the day of. I would definitely recommend this place. So glad we chose Milford Hills for our wedding venue! -
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Lauren Sent on 06/25/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day at Milford Hills could not have been more perfect. Erin, our planner at Milford Hills, took over two months before the wedding and did a fantastic job. The staff was extremely friendly and their service at the reception was amazing. Multiple guests came up to us and told us how great the bartenders were and that the dinner was the best they've ever had at a wedding. If you're looking for an intimate venue with a rustic, outdoor feel this place is perfect. My husband and I are beyond happy we chose this place for our wedding day. -
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Rachel Sent on 08/06/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A year later, we are still hearing guests say that Milford Hills was one of the absolute most gorgeous wedding venues they had ever been to, and we agree!! We LOVED the setting and atmosphere of this hunt club. The food and drinks (plus wait and bar staff) were superb. We also loved that we were able to have both our rehearsal & rehearsal dinner on the property. They were organized in regards to keeping track of our requests, wants, wishes, and needs. That being said, the only frustrating part was the fact that wedding coordinators switched a few months prior to our wedding. The second coordinator we worked with then did not tell us until our rehearsal day that she would not be there on our wedding day, and that someone else would run the rehearsal. THEN, one more person was in charge on our wedding day. It was frustrating to coordinate with so many different people, but they handled it as best they could. Looking back, I wouldn't have had my wedding anywhere else. It's a unique place, and one that you'll remember forever!! -
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Melanie Sent on 07/23/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue, great food, flexible staff to help accommodate your wants. -
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User1612533 Sent on 05/08/20144.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
At times during planning it was hard because there were about 3 different people working with us, and things changed. JILL was amazing- best wedding coordinator ever! -
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Hananh Sent on 10/25/20184 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Great but can be expensive
Gorgeous venue. We were actually at the Hideaway which is the smaller/cheaper venue option at Milford Hills. They did raise their prices significantly though from when I was quoted so warned about that. They also charged gratuity on everything even using different napkins. Great venue for a small intimate weddings -
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Brittany Sent on 09/06/20193.4 out of 5 rating3.4
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Good wedding with a little outside help
First, I'll start with the good:
- EXCELLENT food; guests (and us!) loved it
- Friendly and professional staff day of - ALL bartenders and servers the day of our wedding were fantastic!
- Beautiful venue with good value in freedom of customizing several bar and food options
The sole negative piece driving this review is the lack of professionalism and poor communication demonstrated by the various coordinators and overall management.
The not-so-good:
- Milford Hills went through 5 wedding coordinators since our contracted time with them (about 1.5 years), and we were only informed during one of those changeovers (In another instance, I had been trying to e-mail our coordinator for several weeks when finally I got an auto reply to the most recent e-mail I had sent saying "fail to deliver". Upon calling Milford Hills, they informed me that the coordinator had left weeks ago). Between each replacement, I'd estimate that only about 60% of our planning details got conveyed correctly. Each coordinator gave us different information bits for fairly large details necessary for wedding planning (e.g. how many people the venue can fit, available beverage packages, discontinuing dinner items that we planned on serving) - this made wedding planning a lot more work than it should have been.
- Milford Hills dropped our planned rehearsal dinner for another event and only gave us about 3.5 weeks notice
- The event coordinator that Milford Hills gave us for the day of our wedding had no prior experience ever coordinating a wedding. While she overall did OK, she failed to do several key things that we relied on her for, such as distributing tips to vendors and cuing our ceremony and processional
I'm not usually someone who writes reviews, but I received an e-mail from asking Milford Hills for feedback shortly after our wedding. After providing the very feedback described above, I got an e-mail back from management that was very defensive, denying that they have any of these problems, and making it sound like we just should have been grateful that they allowed us to keep the pricing that they had when we booked with them. Weddings and mistakes happen, and I get that our wedding wasn't the biggest priority to them, but to see management not even entertain the possibility that details got dropped on our wedding, and to take our constructive criticism so ridiculously, was a bit disappointing and should maybe serve as a caution for future brides. There are very little reviews from 2019 on here and I'm starting to wonder why. Overall, I think you can absolutely have a beautiful wedding here - but for everything to run smoothly, you might be better off hiring your own outside coordinator. -
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Alexy Sent on 07/25/20242.6 out of 5 rating2.6
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Quality of service 3 out of 5 rating3.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Beautiful Venue - not worth the stress that comes with it
This venue was so beautiful with its natural scenery and if beauty was the only aspect to your wedding day, then this is the venue for you!
The clubhouse, the altar, and the landscape is gorgeous and I would’ve loved to get more photos embracing it all, if only the coordinator would have let me…
In the days/weeks leading up to the wedding, it was nearly impossible to get ahold of Heidi (the wedding/venue coordinator) to answer any questions I had. My husband and my family were both traveling to the venue a few days before the wedding, and so answers to our questions were crucial and she didn’t get us any answers until the rehearsal dinner (far too late!).
On the day of the wedding, unfortunately the weather wasn’t very forgiving and it was raining the entire day. Although Heidi and the team was working very hard to keep our schedule intact, she was no where to be seen the day of the wedding due to her running around. I respect the desire to keep our day on track, however, this led to her making decisions for us that we didn’t agree with or authorize. For example, adding $400 “hayride” to our final tab, when we never even saw a tractor in sight nor took a hayride. We spent a lot of time sitting around before the wedding, and then during the wedding (because everything was delayed from weather) we were rushed to a point where we couldn’t take any bridal photos, or even enjoy conversations with our guests because she was demanding us in different spots.
If you could book this venue, without having to work with Heidi, I truly think it could have been a much better experience. I don’t want to down play her knowledge of the job, and her very easy to talk to character, but she is simply WAY too busy to be doing this by herself and being successful. She needs an assistant/more help to be able to manage this job. In my opinion, I had a smaller wedding with 110 guests, and I couldn’t imagine if I had a bigger wedding, how much worst it would’ve been.
I really wish I could’ve said better things about this venue, but sadly, I can’t stop thinking about all of the ways I could’ve enjoyed my day if only Heidi had done things differently. I hope this helps anyone deciding to go with Milford Hills. -
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Kelly Sent on 10/13/20201 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Beautiful venue... that’s about it
UPDATE:
Shortly after I posted my original review (see below., I received a telephone call from the owner. He spoke multiple times on the telephone and via email. He was extremely receptive to my concerns. He made no excuse for what happened. He listened to what I had to say about my very special day. I needed to be heard about what happened. He apologized multiple times for how the day went.
In speaking to the owner, I explained: I did not want what happened to me happen to another bride. But at the end of the day I married my dream. I got married during a pandemic and this venue allowed for that to happen. Everyone is human, and mistakes happen.
If you want a beautiful outdoor wedding ceremony...this venue is GORGEOUS!
ORIGINAL REVIEW:
This is an absolute beautiful outdoor wedding venue that is COVID friendly.
If you want professionalism this is not your place. If you want: disorganization, lack of communication, promises not kept, uncooked food, and your bill to go to the incorrect people sign yourself up.
My list could go on and on about my experience, other than a brides day should not be what I experienced at all. It will be a day that I will never get back and that is disheartening!
I wanted to be able to give this family business a great review... but knowing what I know I would run as fast as I can.
Working with Heidi the event coordinator was a disaster. Then to get excuses from Colleen when I expressed displeasure, getting excuses instead of a simply I’m sorry.
If you want a beautiful outdoor venue this is absolutely your place. But that’s all you will get. Slow service, poor communication, uncooked food.
This is just the beginning. I didn’t think I had to worry about the venue, how wrong was I.
Buyer beware! -
Quality of service
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