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Weddings

Michael Phillips Photography Reviews

Michael Phillips Photography

Michael Phillips Photography

Colonial Heights, VA
3.3 out of 5 rating, 21 Reviews
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Reviews

3.3 out of 5 rating
3.3 out of 5 rating
21 Reviews
67% recommend it
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    Kaitlin Sent on 11/08/2021
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    Talented and fun!

    Michael is very good at photographing two awkward people and making it look like we are naturals! He did our engagement photos and our wedding photos. He got us a sneak peek pretty fast and he just captured everything between my wife and I. He’s friendly and kind, along with professional and creative! He will forever be my go to for professional photos!
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    Autumn L. Sent on 01/22/2020
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    Great photographer choice

    Michael has taken photos for me on more than one occasion, although not my wedding; he has been the photographer for a handful of my friends weddings, three of which I were present for (I will get back to that). He provides quality pictures at unbeatable prices. He is affordable from the start. Sure, you will fine someone who can "beat" his prices (who doesn't love to save money?) but cheaper prices will come with less quality. You only have one shot at getting perfect pictures on your wedding day, that is not worth risking with a lower price. You won't find many other photographers with the quality for the prices.

    Watching him work is great, in both family photo or wedding settings. He seems to have a natural eye for lighting and knowing where to go without the "uhh how about over here" and then a return of failed lighting in your pictures. I loved my wedding photographer (not Michael) and many of my pictures, BUT there were some (nearly all of our family ones, done in terrible lighting, and I wish the photographer would've put us in a better place to take those because only a few turned out good). He is relaxed and laid back, which makes you (and your guest) comfortable enough to get in there and get pictures, good pictures!
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    Kaci A. Sent on 10/28/2020
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    Absolutely love my photos

    My wedding was on 10/03/2020. My husband and I booked Michael Phillips Photography for both our engagement photos and our wedding day photos. They all turned out beautiful and we are beyond happy. We received our photos back quickly and even had a few drone videos that were so awesome.
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    Saleena M. Sent on 01/22/2020
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    Love love his work!

    I have followed Michael Phillips photography on Facebook and Instagram for a few years now, and love his work. I finally got a chance to work with him, and I can’t say enough about how amazing his work is. He is very easy to work with and was very patient with my “high maintenance needs” lol. I highly recommend him, you will not be disappointed.
  • User2622864 Sent on 05/26/2016
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    Amazing Photographer

    I cannot say enough good things about Michael. He not only had photographed my wedding, but other family occasions. He took the time to listen to what I wanted for my wedding, and his pictures did not disappoint. I had so many wonder shots, and I will have tons of memories for the rest of my life because of it. If you need a photographer, he's your guy.
  • Kim
    Kim H. Sent on 01/22/2020
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    Great photographer!

    Michael photographed our wedding and pregnancy announcement and did such an amazing job and was very patient!
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    Gina Sent on 05/20/2018
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    Michael is an extremely talented, patient, and very friendly guy! May I also add that he was willing to drive 3 hours in the rain up to Baltimore (that was a blessing in itself!). He has been such a pleasure to work with and from what I saw on his camera, the pictures turned out absolutely beautiful! He also has the most budget friendly photography packages for such phenomenal work! He really knew what he was doing, knew the right angles, and the right poses that everyone looked best in! I would definitely recommend Michael to photograph any upcoming weddings or any photo sessions that you need!
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    Amber V. Sent on 01/22/2020
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    Photographer at my wedding

    Michael is an awesome photographer! He was extremely nice and laid back but extremely professional! He took so many quality photos for my wedding and was also the photographer for my cousin’s wedding and videographer for my best friends wedding and of course did such an amazing job for both of them as well! His prices are very reasonable for the quality work that he does. He is highly recommended to anyone looking!
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    Kirsten Sent on 05/26/2016
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    Michael was truly professional. He goes above and beyond to make sure his clients are happy and taken care of.
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    Tracy Sent on 05/27/2016
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    Mr. Phillips was recommended by my niece to photograph her baby shower. He was very polite and business like, he showed up on time and stayed longer than agreed to finish out the shower. Her photos were ready well within a reasonable amount of time and the price was more than reasonable for the event.
  • User2329661 Sent on 09/22/2015
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    He is fantastic to work with! We had a pretty big mishap with my hair and makeup artist, but he was VERY patient and did his best to get as many shots as he could while he was waiting around. He was very laid back, but also very professional!
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    Jenn Sent on 06/14/2016
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    Michael did an excellent job at capturing our special day. He shot a family member's wedding photos and did a great job; we decided to book him for ours as well. Our package deal included our engagement pictures. Even though the weather was terrible (literally we were fighting thunder storms) Michael captured the perfect shots, and he even included our dog in them as well. He was very detailed at the wedding. He did an awesome job with lighting and showing his creativity.
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    Sarah P. Sent on 12/31/2022
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    Beware! This has been a nightmare

    FRAUD! Beware of this man! I pray no one will ever have to go through this , so im here to share my story.
    I first reached out to Micahel in 2020 for him to provide a video for our wedding, which was going to be in 2021. my husband was then sent to Germany for a job for a year. we moved the wedding to 2022, and Michael was kind enough to still help us out on our big day. I sent him our deposit in 2021, and my first red flag should have been it took me to contact him twice for the receipt of the invoice. paid the second half a few weeks before our wedding, which was sept 4th, 2022. He showed and did the video footage for our wedding and reception, and when it was time for him to leave, he told my husband and I he would have our footage to us in 2 weeks. I know photography takes time, so I was assuming so did videography. I reached out to him the end of sept by email, and I didn't get a response, so I decided to message him through facebook on October 4th. He told me he would have it to me at the beginning of the following week. after not hearing from him again I messaged him on october 18th, and all he said was "just about finished." meanwhile hes posting on his photography page all these other weddings he did after mine. his fb page is under michael phillips photos. so i waited again and messaged him AGAIN on october 27th and he responded something about him being in vegas and he would finish everything when he got back. so November 8th messaged him again asking for an update ....no response.... November 11th 2022 telling him its been over two months and that we would have to take this into a legal matter if I didn't receive what I paid for . that caught his attention and he said he would have it to me THAT NIGHT. I messaged him the following morning stating I received absolutely nothing. he responsed telling me his mom is in ICU and sent me a link stating he was going to upload everything to that link. only thing on that link is the ceremony of my wedding which is NOT what i paid for I paid for the entire highlights of my day. me getting ready,my first dances, my reception, cake cutting, etc. still today there is nothing and I have not received a refund or my services and hes just completely ignoring the whole situation telling me his mother is more importany on life support (which i agree if its true) but if my mother was on life support I wouldnt be continuing posting sessions and concerts im attending to. on Nov. 13th, he stated he was going to submit a refund that I have yet received. I have reached out to him November 22nd december 6th and December 28th and he is not responding He has been an absolute nightmare to work with but I will not stand down to him because this is FRAUD.


    ps. several friends who knows him personally stated to me he is a person who over shares and has heard nothing of his mother being on life support.
  • Richard
    Richard R. Sent on 05/31/2022
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    No Show after reschedule

    Rescheduled our shoot 12 hours before and was a no show/ghost the next week. We staged our shoot twice and still haven't heard back a month later (Left 3 phone messages and 2 text messages)to be clear we tried to reach him at 804-721-4597 which is the number he scheduled us on

    Michael Phillips Photography's reply:

    I'm not sure what the issue is here. I haven't received any calls or texts. Shoot me a text and we'll get this sorted out
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    Emma Sent on 07/04/2018
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    I can’t believe that I spent money on this. I wish I could go back and hire a photographer who wants to take the photos I ask for and doesn’t decline to take family photos before an outdoor wedding that happens right before sunset. He was rude after the wedding and refused to give us the nice usb. The photos that he printed for us were beyond blurry but the actual photos are clear. I’m glad we got what we got but I would not trust this man with anyone else’s big day.

    Michael Phillips Photography's reply:

    Hello Emma, I'm sorry you feel this way about my services. Although I never declined to take any photos you wanted but as stated in my contract, I cannot predict the lighting on your day.
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    Monica C. Sent on 01/21/2023
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    Red flags everywhere

    We booked Michael after so many good reviews, recommendations and watching his videos. We were so excited, he was awesome at the wedding! Then things took a turn and I should’ve let him go. He rarely responded to any email, his contract is not even a contract. Then when I got my video, it was only 3 minutes, it was missing so many important times in my wedding that I asked to have in there. He told me that 3-5 minutes is what we agreed on, which is fine but he did the bare minimum and said he would add more “if he could”. He did not reply to anything and would say he would have projects finished at a certain time and then wouldn’t reply or send the fixed video by that day. He would go months/weeks without replying. Do not hire him!! It will be a terrible decision!!
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    Gabi D. Sent on 06/05/2023
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    Fraudulent vendor

    My husband and I hired Michael Phillips Photos as the wedding photographer for our wedding. Our wedding was October 7, 2022. Michael promised us some preview photos a week after the wedding, which we never received. We received a link to the first half of our photos right after Thanksgiving (everything leading up to the reception - no photos from the reception were received). Once the first half of the photos were received, Michael became increasingly difficult to get ahold of. He kept promising the remainder of the photos would be delivered by a certain date, but that date would pass without the photos or any word from Michael. We still have not received our photos (eight months after our wedding), and I have not gotten any response from Michael since February, despite my numerous attempts to contact him via text, phone, email, Facebook, and his website (which has since been taken down). Since our wedding, I have done more research on Michael Phillips Photos and have found at least three other couples who got married around the same time, who are having the same issues. Do not hire this man - he will take your money and then ghost you.
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    Leeann F. Sent on 07/25/2022
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    WARNING! Seems cool at first until…..

    I happened to find Michael Phillips Photography while browsing through the Facebook wedding groups. I reached out to get some information about his services and potentially booking him for our wedding on 6/4/22. He seemed really nice and knowledgeable about weddings and assured me that he would be the best person for the job. So, we booked him for the 10 hour package + highlight video.
    Day of the wedding- Michael was punctual and was a really fun photographer. He even gave my niece some great tips on her own photography. We had great conversation which led me to believe that we made the best decision.
    I WAS WRONG..
    A week and a day following the wedding (6/12), I reached out to get his timeline on the pictures and our highlight video being returned to us. He said that it would take 3-4 weeks. I thought that was a bit long, and asked for a sneak peek. We waited and waited and didn’t receive anything.

    6/27- I sent a follow up message to see why I hadn’t received anything yet and why I have to keep reaching out for updates. During this time, he also posted other pictures of another couple that was photographed after us. (At this point, I still have not received a single picture) When I reached out, he responded with – “Still finishing up on them. It's quite a bit. Not to mention we just got into a car accident Sunday night so trying to take care of that. The photos I post are previews I edit at a wedding. Not a full gallery.” Now, we all know this is a typical excuse of a person who is unable to keep commitments. I wanted to trust in the best intentions, I showed concern and expressed that all I needed him to do was COMMUNICATE.

    Here's his response: “My wedding photos took two months. Almost 3. But I understand where you're coming from. Your preview should have been emailed to so it wouldn't lose quality but if you didn't receive it, I'll send here in just a few after dinner” I
    Still didn’t receive anything….
    7/4- I get a message that a preview was sent and that I didn’t sign his contract. Wow. He originally sent over a contract w/ another client’s name on it. (Lack of customer confidentiality and unprofessional) He sent over another one, I signed his contract. He then said “Everything should be by Wednesday at the latest”

    7/6- A preview was sent to me containing less than half of the pictures from the wedding and only a few from our entrance into the reception.

    7/9- I reached back out to find out why I still hadn’t received the rest of my pictures nor my highlight video. No response.

    7/11- I reached back out to see why I still hadn’t heard anything… My husband called him over the phone and he said he would have them up ASAP and made excuses that he thought he already had uploaded them….
    7/13- He responds with “Your pictures are up. Check the link. Theyve been up since last night” They weren’t. A few days later, he added some more but still not the full gallery and missing the entire bridal party pictures.
    7/24- Still no highlight video….still no response.
    Here we are today, 7/25. I still do not have a video. I’m not getting any responses from him. The edits are trash. During this time, I did some research of his company and saw that there were numerous of other couples who had horrible experiences. In the future, I will have more diligence on my end before spending another penny with a company who is not reliable, lacks communication skills and does not provide their clients with their services.

    Do not let this happen to you!!

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    Mariah M. Sent on 03/04/2023
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    Still don't have Video

    I hired him for my May 2022 wedding for my videographer. I'm STILL waiting for my footage and video. I've emailed several times and have no response except one where he said he was getting it ready to send over. I have emailed, called, and commented on many face book posts. I am now seeking legal action in small claims court.
  • Gina
    Gina Sent on 07/21/2021
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    Unprofessional Thief

    Cancelled on us the day of the wedding and only gave us half a refund!!!!!!!

    Michael Phillips Photography's reply:

    This couple messaged me a month before their wedding saying they could no longer afford my services and demanded a deposit back. After I had told them it was not refundable they begged for half of it back. This was after I moved their date from last year to this year. I held two days for two years for them. I decided to grant them their request and gave them their half deposit back.
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    K Sent on 10/10/2017
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    I would not recommend this photographer because the photos were poorly executed, lazily edited, and the memory stick of our images took almost 4 months to receive (in very unprofessional packaging, might I add). After reaching out for status updates numerous times and patiently allowing months for things to be "made right" I am still very unhappy with the outcome of our wedding photography experience. I felt the entire interaction was about money and getting paid, and nothing about providing a quality service to us on our wedding day.

    I would suggest the owner focus on personal accountability, professionalism, communication (follow-up & initiative), and paying attention to details going forward if he wants to be successful. I feel uncomfortable having to write such a negative review but if I can save just 1 Bride from the upset, disappointment and heartbreak that I have felt since my wedding because of this experience than it is worth it. I should have taken the negative reviews on the Facebook page more seriously, as they heed a fair warning for what we experienced.
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